Jazz Hotel Penang

Hotels
8.5 (3766 reviews)
Jalan Seri Tg Pinang , George Town , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
excellent service
friendly staff
spacious rooms
good atmosphere
Cons:
cleanliness issues
limited food variety
service delays

Categories

Cleanliness
8
Cleanliness was mentioned negatively such as dirty bathrobe and stains.
Service
9.5
Service was generally praised, particularly mentioning helpful staff.
Location
9
Location is convenient and accessible, with positive impressions of nearby attractions.
Room Quality
8.5
Rooms are spacious and comfortable, but some furniture is outdated.
Amenities
8
Basic amenities exist, but improvements requested for variety in food.
Value for Money
8.5
Value is decent, though food and service delays noted.
Food and Beverage
7.5
Food options were limited, and service was delayed on certain occasions.
Overall Experience
9
Overall stay was enjoyable with strengths in service and atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:57

Property Description

Luxurious Amenities

The Jazz Hotel Penang offers a range of luxurious amenities including a fitness centre, indoor pool, and concierge services.

Modern Comforts

Each air-conditioned room is equipped with a flat-screen TV, minibar, and private bathroom with a bidet for the ultimate comfort of guests.

Convenient Location

Situated near Tanjung Tokong Beach and just a short distance from popular attractions like Straits Quay and Penang Botanic Gardens, Jazz Hotel Penang provides an ideal base for exploring the city.

Book your stay at Jazz Hotel Penang now to experience unparalleled luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for MYR 31.45 per person per night when using an existing bed.
    People 3 years old and over stay for MYR 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3766 reviews
Cleanliness: 8
Service: 9.5
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9
Z
Zalfarizah • family_with_children • my
3
Pros:

Room is good

Cons:

No iron provided. No clear info / introduction from the staff.

2026-05-30 • via Nuitee
N
Natasha syakidah • couple • my
8
2026-05-29 • via Nuitee
H
Herni • couple • my
8
2026-05-29 • via Nuitee
S
Shan • couple • my
7
2026-05-29 • via Nuitee
S
Syamila zainol • solo_traveller • my
10
2026-05-28 • via Nuitee
S
Suzana • solo_traveller • my
8
Pros:

Kali kedua dtg ke sini dan sangat berpuas hati.

2026-05-25 • via Nuitee
N
nur • couple • my
9
2026-05-24 • via Nuitee
M
Muhamad • couple • my
7
So far ok
Pros:

Clean

Cons:

Slow to provide iron. Almost 1 hr. Delay my plan during vacation

2026-05-20 • via Nuitee
N
Nurhanis • solo_traveller • my
9
2026-05-17 • via Nuitee
F
Francisco • solo_traveller • es
9
Pros:

Coomodo

Cons:

Nada

2026-05-17 • via Nuitee
S
SI JIUN • solo_traveller • my
9
Cons:

The car park is too high, i can only park at 7th floor, yet, you need to turn 2 rounds to get to one floor.. so.. equal to 14th floor in total

2026-05-17 • via Nuitee
A
anna • couple • my
10
THE BESTTT !
Pros:

Hotel selesaaa and tidur pun tenangggg je takde gangguan .

Cons:

Kolam renang tak boleh pakai sebab under repair apa ntah 😭 . Kitanyaa honeymoon tapi tak apalah tak ada rezeki .

2026-05-16 • via Nuitee
F
Faiqah • family_with_children • my
8
2026-05-16 • via Nuitee
M
Mohammad • couple • my
10
2026-05-15 • via Nuitee
G
ghana • family_with_children • my
1
Cons:

The paking need to paid

2026-05-14 • via Nuitee
S
Siti Aishah • couple • my
8
2026-05-12 • via Nuitee
A
Arisya • family_with_children • my
8
2026-05-05 • via Nuitee
F
Fadzilan • family_with_children • my
10
Best
Pros:

The room & breakfast

Cons:

Na

2026-05-05 • via Nuitee
R
Ridhwan • family_with_children • my
10
2026-05-05 • via Nuitee
N
Nurul Syafiqah • family_with_children • my
10
2026-05-04 • via Nuitee