Radisson Hotel Lenexa Overland Park

Hotels
•
Radisson Americas
6.2 (435 reviews)
12601 W 95th Street , Lenexa , US

listing image 1
Show all photos
Free
Children allowed

Facilities

ATM/banking
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Helpful/front-desk staff and kind desk clerks
Good location — easy access to restaurants and shopping
Pool and jacuzzi and open-atrium lobby praised
Comfortable beds reported in several rooms
Some guests found the price/great value
Cons:
Serious cleanliness issues: visible dirt, mold, sewage-like smell
Reports of bugs/bed-bites in beds
Breakfast buffet frequently criticized (dirty, no fresh fruit, poor quality)
Old/poorly maintained rooms: leaking toilets, pulled shower heads, busted tiles
AC/hot lobby problems and thin walls/noise

Categories

Cleanliness
2.5
Consistently negative across reviews: reports of visible dirt, sewage-like odors, mold (ice machine), bugs/bed-bite incidents, sticky floors and poorly maintained bathrooms — cleanliness is a major problem.
Service
8.9
Generally praised staff in multiple reviews (helpful front desk, kind desk clerk, good local referrals). A few reports of slow check-in or unhelpful responses, but overall service sentiment is positive.
Location
8.7
Several reviewers call out a great, easy location and convenient nearby restaurants/shopping; location sentiment is one of the stronger positives.
Room Quality
6.2
Mixed comments: some comfortable beds and adequate cleanliness in a few rooms, but frequent mentions of cold rooms, thin walls, old fixtures, leaking toilets and other maintenance issues — overall middling.
Amenities
6.2
Mixed amenities feedback: pool and jacuzzi and open-atrium lobby praised, but issues noted with ice machine mold, hot lobbies and poorly maintained common areas.
Value for Money
6.2
Mixed value perception: some guests mention good price and location, while others felt the nightly rate was high given old rooms and maintenance problems.
Food and Beverage
4.5
Multiple complaints about the breakfast buffet (no fresh fruit, hard/pre-made waffles, muddy coffee, dirty buffet and inattentive presentation). A few guests noted decent eggs/meats or good breakfasts, but overall negative.
Overall Experience
6.4
Overall mixed-to-negative: several serious cleanliness and maintenance complaints and at least one bed-bug/bug-bite incident weighed heavily, tempered by consistently praised staff, location and some pleasant amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Amenities
Indulge in a relaxing stay at Radisson Hotel Lenexa Overland Park, featuring a hot tub, fitness center, and an inviting bar for guests to unwind.

Comfortable Accommodations
Each air-conditioned room is thoughtfully designed with a flat-screen TV, cozy seating area, and a private bathroom stocked with complimentary toiletries and a hairdryer.

Convenient Location
Located just 21 km from Kansas City and with easy access to Lawrence, Liberty, and Kansas City International Airport, our hotel is the perfect choice for both leisure and business travelers.

Experience luxury and convenience at Radisson Hotel Lenexa Overland Park.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.2
Based on 435 reviews
Cleanliness: 2.5
Service: 8.9
Location: 8.7
Room Quality: 6.2
Amenities: 6.2
Value for Money: 6.2
Food and Beverage: 4.5
Overall Experience: 6.4
S
stevesI556ID • Business
2
Was not happy
Pros:

Room was not clean no hot water room was very cold breakfast was not good after waiting for 2 hours for the hotel to book the room through priceline it never happened so I had to pay again very bad experience.

2026-01-15 • via Tripadvisor
C
Chopin • couple • us
9
Pros:

Staff members at front desk were all great offering background information about the hotel. Great referrals to restaurants and shopping mall nearby.

Cons:

The buffet was fair but no fresh fruit like bananas apples nor oranges. The waffles were pre-made and hard as rock. Eggs were great and meats were well cooked and kept warm. Coffee was pretty muddy. For the price per night of 150 dollars for two with old rooms and commode running all night could really be improved. Love the people working there!!!

2025-10-17 • via Nuitee
G
Garith • family_with_children • co
1
Cons:

.Disappointing experience.
The place was dirty, neglected, and showed an unacceptable level of maintenance.
I only stayed for an hour, and that was enough to realize there are no cleaning standards or real commitment to guests.
I even took this photo right at the entrance — visible to everyone who arrives.
If that’s the first impression, imagine what the rooms and carpets must look like.
I do not recommend this hotel at all — there are much better options for the same price that at least show some respect for their customers.

2025-10-13 • via Nuitee
S
Samantha
8
Pros:

We enjoyed the open-atrium space of the lobby and the pool and jacuzzi area. Love the indoor plants and trees!
Comfy, clean bed.

2025-10-12 • via Nuitee
C
Charlie
6
Pros:

Walls r too thin

2025-10-12 • via Nuitee
B
Bryce
10
Pros:

Clean, nice staff

2025-10-11 • via Nuitee
K
Krystal • family_with_children • us
10
2025-10-10 • via Nuitee
A
April • solo_traveller • us
7
Average hotel for a short stay
Pros:

The breakfast was very good

Cons:

Needs hall carpet replaced, curtains, and shower curtains replaced too.

2025-10-06 • via Nuitee
K
Kayla
4
Pros:

Staff was nice, floor was dirty, lobby was hot, room smelled like chlorine.

2025-10-06 • via Nuitee
M
Mlsteele1125 • Family
2
Don’t stay here unless you like bugs, mold, foul odor, bad food, and heat/humidity
Pros:

I woke up at 3 am because I was bitten by a bug. I turned the light on and saw several under the pillows in the bed. We checked out shortly after that and had to sleep in our car. When I told the guy at the front desk he told me “we don’t have bed bugs. We have fleas.” These bugs were not jumping like fleas. He went on to say they wouldn’t be able to survive because the beds are covered in plastic. I showed him pictures and he told me they looked like ants. It’s concerning that any type of bug in our beds would be okay in his opinion. In addition to this, there was mold growing in the ice machine on our floor (4th). The entire building smelled like rotten eggs and it was extremely hot and humid. The breakfast buffet was dirty and gross. They had employees guarding it like we were trying to steal the free breakfast. We will never stay at a Radisson hotel ever again.

2025-10-05 • via Tripadvisor
E
Erika
2
Pros:

Check in took a very long time. The airconditioner in our room was not working.

2025-10-05 • via Nuitee
J
jennifer • family_with_children
4
Pros:

My shoes stuck to the floor in the dining area to the point where my shoes almost were pulled off my feet. The toilet leaked. The entire property had a sickly smell of sewage. The shower head looked like it had been pulled out of the wall and the busted tiles were caulked into place, poorly. Dirty dirty dirty.

2025-10-05 • via Nuitee
E
Elaine • solo_traveller • us
7
2025-10-05 • via Nuitee
S
Sherry
8
Pros:

Breakfast & pool were great. Staff were great. Room was very sparsely furnished. But the bed was very comfortable and there were a lot of tv channels. Everything was clean.

2025-10-04 • via Nuitee
S
Sandra • family_with_children • us
8
A great value!
Pros:

Great location and great price!

Cons:

The carpets in the hallways need cleaning!!

2025-10-04 • via Nuitee
J
Johnny L • family
8
Pros:

Room was nice a cold! Breakfast was great

2025-10-03 • via Nuitee
B
Brian David
2
Pros:

Staff not friendly or helpful. Rooms dirty. No daily housekeeping.

2025-10-03 • via Nuitee
H
Haley
10
Pros:

Desk clerk was very helpful and kind

2025-10-02 • via Nuitee
R
Robbie
10
Pros:

Great easy location

2025-10-01 • via Nuitee
T
TERRY
4
Pros:

The whole place needs to be updated.

2025-09-30 • via Nuitee