AC Hotel by Marriott Atlanta Midtown

Hotels
•
AC Hotels by Marriott
8.9 (386 reviews)
53 14th Street NE , Atlanta , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Customer service issues
Overpricing
Noisy air conditioning

Categories

Cleanliness
9.05
Several reviews mention some cleanliness concerns, though the rooms were described as clean.
Service
8.02
Numerous complaints were made regarding customer service, notably about being overcharged and denied entry.
Location
10
The location was frequently praised as convenient and well-situated.
Room Quality
9.01
Rooms were generally comfortable, though there were mentions of noisy air conditioning.
Amenities
9.04
Amenities were positively noted, although some felt they were lacking.
Value for Money
8.5
Some guests felt the overpricing, particularly for parking, detracted from overall value.
Food and Beverage
8.05
Breakfast quality was specifically critiqued, marked as poor with limited options.
Overall Experience
9.55
Despite some negative issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:10

Property Description

Luxurious Accommodation

AC Hotel by Marriott Atlanta Midtown offers a sophisticated stay in the heart of Atlanta. With stylish rooms featuring modern amenities like flat-screen TVs and free WiFi, guests can relax in comfort. The private bathrooms are stocked with complimentary toiletries for a touch of luxury.

Top-Notch Facilities

Guests can take advantage of the outdoor swimming pool, fitness centre, and sun terrace for ultimate relaxation. The on-site restaurant and bar provide delicious dining options, while the snack bar is perfect for quick bites. The business area caters to corporate travelers, making it a versatile choice for all guests.

Convenient Location

Situated near popular attractions like High Museum of Art and Piedmont Park, AC Hotel by Marriott Atlanta Midtown offers easy access to the best of the city. Whether guests are here for business or leisure, the hotel's prime location ensures a memorable stay.

Ready to experience luxury and convenience in Atlanta? Book your stay at AC Hotel by Marriott Atlanta Midtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 386 reviews
Cleanliness: 9.05
Service: 8.02
Location: 10
Room Quality: 9.01
Amenities: 9.04
Value for Money: 8.5
Food and Beverage: 8.05
Overall Experience: 9.55
J
Jane • couple • us
8
2026-09-17 • via Nuitee
A
Alexis • couple • us
5
Ok but not the best.
Pros:

The location was good.

Cons:

First, the room had a weird smell and the water never really got hot enough. Then, while we were sleeping, we woke up to a loud noise and realized the glass stand that the fridge and coffee maker were sitting on had randomly shattered. Luckily, we were in bed and not anywhere near it because we could have gotten hurt. I made sure we wouldn’t be charged for it since we had absolutely nothing to do with it, and thankfully they did keep their word on that.
HOWEVER, when I checked my invoice, I noticed a $30 restaurant-to-room charge from a restaurant I never even visited. I called the front desk and spoke to someone who transferred me to the general manager, who didn’t answer. I was then transferred back to the front desk, and the previously nice employee suddenly had a very “nice nasty” attitude when I explained that I didn’t just want an email address—I wanted the issue handled.
Overall, there were just too many issues during this stay for me to be happy with the experience. I’m hoping the incorrect charge is taken care of appropriately.

2026-09-14 • via Nuitee
M
Melville • couple • us
8
2026-09-13 • via Nuitee
T
Thomas • couple • kn
10
My stay was overall amazing 10/10 will definitely book again.
Pros:

It was near most places I wanted to visit

Cons:

It was clean, very comfortable and the rooftop pool was amazing

2026-09-11 • via Nuitee
J
John • couple • us
10
2026-09-05 • via Nuitee
A
Ashley • solo_traveller • au
7
Great once i had a booking.
Pros:

A nice hotel, clean and updated. Handy and convenient

Cons:

When i arrived at 9.30pm there was no booking, and they didnt have a room. Luckily the staff were professional and were able to accommodate even though booking.com were at fault

2026-09-04 • via Nuitee
A
Adrianna • couple • us
10
Pros:

Everything

Cons:

Na

2026-09-03 • via Nuitee
A
Allisa • solo_traveller • us
7
2026-09-01 • via Nuitee
W
Wesley • solo_traveller • us
10
2026-08-31 • via Nuitee
M
MEHMET TALHA • couple • us
10
2026-08-31 • via Nuitee
L
Latasha • couple • us
10
It was a one night stay but it was nice, I overly enjoyed my stay, I would highly recommend!
Pros:

The location, the price, the hotel is really nice!

Cons:

N/A

2026-08-26 • via Nuitee
Z
Zakiya • couple • us
3
One of the worst experiences I’ve had at a hotel.
Pros:

Just that they had a pool and rooftop bar that’s it.

Cons:

I literally showed the front desk bugs that were in the room. I was not comfortable at all the people that cleaned did not do a good job at all not even in the bathroom or floor. She just moved me to another room not even a better looking room. Same everything. She offered us breakfast but we did not want it because we had breakfast spots already planned to go to. She was very rude and seemed like she did not want to be there at all.

2026-08-24 • via Nuitee
R
Rachel • couple • nl
8
Pros:

6th Floor outdoor pool terrace and bar were good. Front desk and bar staff were great. Spacious room, good front view of city. Guest laudry/washing machine really handy. Whole food store end of block. Aircon control good.

Cons:

For 8 nights expected room to be cleaned, counter tops and floors in bathroom and bedroom, but this seemed to be skimmed by. Price of wine at the pool bar was ridiculous!

2026-08-23 • via Nuitee
C
Curtis • solo_traveller • us
10
Just know I will definitely be back.
Pros:

Good location everything walking distance and very convenient. Literally a 3 minute walk from the hotel anything you can think of is right in the area walking distance.

Cons:

Don’t have anything bad to say I just know I really enjoyed my stay.

2026-08-23 • via Nuitee
S
Sandy • solo_traveller • us
7
The staff there is so fun and kind. I had a great stay overall. Thank you.
Pros:

All the things that were rated on the previous page.

Cons:

At check in at 8:30 pm, we waited in line for 42 minutes. There was only one person. Finally a second came to help.
We made it to breakfast 10 min before it closed. No eggs, fruit a little depleted. And the staff was taking everything away , even the coffee. The room charge wasn’t working on two occasions. Once at rooftop bar and at breakfast. We had to run back and get a credit card.

2026-08-20 • via Nuitee
R
Rebecca • family_with_children • us
10
Amazing
Pros:

Staff De Angelo and Alexis went above and beyond to make sure we were comfortable. When we requested feather pillows, these were provided with no hesitation. They are a big reason I will always stay here when I visit my son in college.

Cons:

N/a

2026-08-18 • via Nuitee
M
Malcolm • couple • us
9
Near perfect
Pros:

The staff at the front counter was extremely friendly, patient and professional

Cons:

N/A

2026-08-17 • via Nuitee
F
Fleming • family_with_children • us
6
Pros:

The hotel never transferred my deposit back to my account

Cons:

I would like my $400 back from the deposit

2026-08-16 • via Nuitee
M
Mcomber • couple • us
10
It was comfortable and clean and easy to get around!
Pros:

The location and cleanliness. The food manager was exceptional! The front desk was slow and someone wasn’t always there.

Cons:

There was not a bell to notify the front desk we were there. It seemed vacant at times

2026-08-15 • via Nuitee
A
Ashley • family_with_children • us
10
Great
Pros:

Love the view of the city

Cons:

Nothing

2026-08-09 • via Nuitee