AC Hotel by Marriott Atlanta Midtown

Hotels
•
AC Hotels by Marriott
8.9 (312 reviews)
53 14th Street NE , Atlanta , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Customer service issues
Overpricing
Noisy air conditioning

Categories

Cleanliness
9.05
Several reviews mention some cleanliness concerns, though the rooms were described as clean.
Service
8.02
Numerous complaints were made regarding customer service, notably about being overcharged and denied entry.
Location
10
The location was frequently praised as convenient and well-situated.
Room Quality
9.01
Rooms were generally comfortable, though there were mentions of noisy air conditioning.
Amenities
9.04
Amenities were positively noted, although some felt they were lacking.
Value for Money
8.5
Some guests felt the overpricing, particularly for parking, detracted from overall value.
Food and Beverage
8.05
Breakfast quality was specifically critiqued, marked as poor with limited options.
Overall Experience
9.55
Despite some negative issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:10

Property Description

Luxurious Accommodation

AC Hotel by Marriott Atlanta Midtown offers a sophisticated stay in the heart of Atlanta. With stylish rooms featuring modern amenities like flat-screen TVs and free WiFi, guests can relax in comfort. The private bathrooms are stocked with complimentary toiletries for a touch of luxury.

Top-Notch Facilities

Guests can take advantage of the outdoor swimming pool, fitness centre, and sun terrace for ultimate relaxation. The on-site restaurant and bar provide delicious dining options, while the snack bar is perfect for quick bites. The business area caters to corporate travelers, making it a versatile choice for all guests.

Convenient Location

Situated near popular attractions like High Museum of Art and Piedmont Park, AC Hotel by Marriott Atlanta Midtown offers easy access to the best of the city. Whether guests are here for business or leisure, the hotel's prime location ensures a memorable stay.

Ready to experience luxury and convenience in Atlanta? Book your stay at AC Hotel by Marriott Atlanta Midtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 35 per day.

Location

Guest Reviews

8.9
Based on 312 reviews
Cleanliness: 9.05
Service: 8.02
Location: 10
Room Quality: 9.01
Amenities: 9.04
Value for Money: 8.5
Food and Beverage: 8.05
Overall Experience: 9.55
C
Cheryl • family_with_children • us
9
Will be staying there again I love the location
Pros:

The staff was very friendly the only thing we missed was a microwave in our room but other than that everything was great it did rain of course no one has controlled over that but it got better and was able to walk to the food court the location is awesome especially for walking in the area

Cons:

No microwave in the room

2026-05-29 • via Nuitee
C
Carolyn • couple • us
7
Great bad issue with check in system
Pros:

When arrived at the hotel with my tried from flight, I received my cards to open room went up to tenth floor. Opened the door and room was already used by someone else. Went back down showed them pictures of room. They did give me free breakfast coupons. But it were other guest this or something like it was happening the same day. Hotel cost a lot so there should not be issues like this going on a holiday weekend.

Cons:

All the Uber drivers went to the wrong hotel 5 times. Too close to the other hotel.

2026-05-29 • via Nuitee
R
Ravinder • couple • us
8
2026-05-28 • via Nuitee
C
Carolyn • family_with_children • us
10
I love everything but the parking fees
Pros:

Everything

Cons:

Everything

2026-05-28 • via Nuitee
K
Krishelle • couple • us
10
Nice
Pros:

Location and amenities

Cons:

Told a cheaper price by the front desk staff and charged differently

2026-05-21 • via Nuitee
K
Kendra • couple • us
10
Shay and DeAngelo made my experience there for my anniversary wonderful and I will be staying there again
Pros:

I love how the property is in the center of everything. It’s not far from the places a person would like to visit

Cons:

Parking but honestly that’s Atlanta you have to pay for parking everywhere

2026-05-19 • via Nuitee
J
JohnnyK3871 • Business • Hattiesburg, Mississippi
8
Good Midtown Atlanta choice.
Pros:

Stayed one night on a business trip. Nice hotel that was very clean. Rooms were nice, clean, and well maintained. A couple of things that weren’t 5 stars was the wait checking in and the pool service. There was only one person working the front desk during peak check in hours. He did great but desperately needed help. Our party went to the pool top to have drinks before the game. Service was very slow and just average on friendliness. Would I stay again, yes.

2026-05-18 • via Tripadvisor
T
Trina • extended_group • us
7
The night staff (black male) don’t remember his name , made up for the first interaction.
Pros:

It was beautiful and clean.

Cons:

The person Shay at the front desk wasn’t the nicest.

2026-05-18 • via Nuitee
R
Rakesh • couple • in
7
Apart for the cold showers, rest all thing were great and we enjoyed the stay
Pros:

The location (midtown) is great. Easy access to transportation, parks, shopping center etc

Cons:

When we checked-In late evening, the shower did not have hot water and we had to wait till the next morning to get it fixed. And unfortunately, the issue occurred again and we had to go through the same pain of showering with cold water for 3 days.

2026-05-16 • via Nuitee
C
Cassia • extended_group • us
9
I will be back
Pros:

Slept pass breakfast time

Cons:

Nothing

2026-05-15 • via Nuitee
D
DhyAnne • couple • us
10
It was great thanks to the exceptional service from the staff
Pros:

The frontdesk staff were amazing. I must give DeDe her flowers. She went above and beyond for us. Exceptional service from the front desk. DeDe, thank you for being so thoughtful and helpful.

Cons:

Parking was an adventure but the frontdesk again came through. Can't recall his name but he was very helpful.

2026-05-14 • via Nuitee
H
Haleigh Borgan • solo_traveller • us
9
2026-05-13 • via Nuitee
J
Joe • couple • us
10
Great Stay overall, but get some smiling and welcoming faces at the front desk for your guest!
Pros:

The breakfast was awesome, and the lady who ran the buffet (A sweet African American Lady), on Mother's Day morning, was very, very, very nice and the buffet was stacked very nicely!! The facility, to include the rooms were very well kept!

Cons:

The young man who was there when we checked in on May 9th, didn't smile and was NOT welcoming at all! Secondly, the sign in front of the building said parking was $40 for overnight, yet we were charged $55 and we had to park our own vehicle. If you're going to charge $55 per night, then it should have been valet.

2026-05-12 • via Nuitee
G
gsayer4 • Family
2
Stay away - Customer Service needs an upgrade
Pros:

Stayed here for 3 nights in early April with my family while visiting Atlanta. Hotel was overall nice and well located. After check-out I got a charge for an additional night of parking. I attempted to call many times and was transferred from person to person, but never found someone who could help , and never got a call back. Twice, I was asked to email someone (two different people) and I did but got no response despite repeated emails. Finally, I was ultimately transferred to General Manager on one call and left voicemail, which was not returned. I reached out to Mariott Customer Service and also got no response from the hotel. There are plenty of similar hotels to this one in Midtown. No need to waste your time here.

2026-05-11 • via Tripadvisor
J
Joseph • extended_group • us
6
Modern accommodations trending toward avant-garde are moderately off-putting. This hotel offers the basics but it’s not
Pros:

Location to downtown Atlanta.

Cons:

The glass bathroom door does not provide sufficient privacy. The light emanating from the bathroom is sufficient to wake others during the night. The lack of a microwave in the room is peculiar.

2026-05-11 • via Nuitee
A
Anthony • couple • us
10
Amazing
Pros:

Everything

Cons:

N/a

2026-05-11 • via Nuitee
O
Organista • couple • us
7
2026-05-10 • via Nuitee
G
Gloria • family_with_children • us
4
2026-05-10 • via Nuitee
B
Brittany • couple • us
10
2026-05-10 • via Nuitee
K
Kendra • couple • us
1
Will never stay here again.
Pros:

N/A

Cons:

The security was terrible make a complaint nothing will be done.

2026-05-05 • via Nuitee