Montana Trailhead Inn

Hotels
7.1 (795 reviews)
5500 Midland Rd , Billings , US
+1 406-248-7701

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Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Reception hall
Bulk dispenser for toiletries
See all facilities

Review Highlights

Pros:
Free/rotating breakfast included
Friendly staff (frequently mentioned)
Good value/price for many guests
Spacious family suites and pet-friendly options
Convenient location, easy access off interstate
Cons:
Cleanliness issues: cigarette burns, mold, dingy carpets, missed housekeeping
Room quality problems: outdated rooms, AC/heat issues, lumpy mattresses, jacuzzi/drain failures
No pool
Occasional check-in/billing problems and at least one unfriendly desk interaction
Limited breakfast options at times

Categories

Cleanliness
5.8
Multiple reports of cigarette burns, dingy carpets, moldy shower grout and missed housekeeping (no towels/toilet paper replenishment), indicating below-average cleanliness.
Service
7.8
Staff were frequently described as very friendly and helpful; a few check-in/billing issues and an unfriendly desk agent were noted but service is generally a strong point.
Location
8
Location praised as convenient and easy to access off the interstate; rooms with windows that open were appreciated — overall a positive location experience.
Room Quality
5.5
Rooms often described as outdated, hot (AC issues), with lumpy mattresses, scratched furniture, stained couches and specific failures (jacuzzi not draining, dripping bathtub) — below average room quality.
Amenities
6.8
Basic amenities include a rotating/free breakfast and family suites; however no pool yet and a reported non-draining jacuzzi reduce perceived amenity quality.
Value for Money
8.1
Multiple guests called the hotel a good value or worth the price, especially for families and pet travelers, making value perception clearly positive.
Food and Beverage
7.5
Breakfast is consistently mentioned as included and generally decent with rotating options and items like soy milk available, though selection was described as limited by some guests.
Overall Experience
7.3
Overall stays are described as pleasant, quiet and comfortable by many guests, with recurring issues (cleanliness, room problems) tempering the otherwise positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Modern Accommodations
Montana Trailhead Inn, located in Billings just 10 km from MetraPark, offers contemporary rooms with free WiFi, flat-screen TVs, and air conditioning. Guests can enjoy city views and a complimentary American breakfast each morning.

Convenient Amenities
This 3-star hotel provides a fitness centre, free private parking, and a shared lounge for relaxation. Additionally, guests have access to a 24-hour front desk, an ATM, and a business centre for their convenience.

Prime Location
Situated near Billings Logan International Airport, Montana Trailhead Inn is the perfect choice for travelers seeking comfort and accessibility during their stay in Billings.

Book your stay at Montana Trailhead Inn for a seamless and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Location

Guest Reviews

7.1
Based on 795 reviews
Cleanliness: 5.8
Service: 7.8
Location: 8
Room Quality: 5.5
Amenities: 6.8
Value for Money: 8.1
Food and Beverage: 7.5
Overall Experience: 7.3
8
898bf125e2b473f5eedb951af0c189b3 • couple • us
5
Pros:

Breakfast is always a bonus when booking a hotel.

Cons:

The air conditioning was not working. Room was very warm.

2026-04-13 • via Nuitee
J
Jeremy • family_with_children • us
10
2026-03-11 • via Nuitee
P
Patrick • couple • us
10
Always nice and friendly!
Pros:

Always quiet staff is always amazing and kind! Love that breakfast rotates so not same thing everyday!

Cons:

Well I didn’t like that some asshat syphined all my diesel out of my truck while parked in the parking lot over night

2026-03-11 • via Nuitee
B
BRAD • family_with_children • us
2
Pros:

Suite option was good for a family of 7. Breakfast was decent

Cons:

Rooms were very hot with little way to cool them down. Housekeeping never made it to my floor had to call for more towels. Overall hotel is very outdated

2026-03-02 • via Nuitee
K
Kylie • couple • us
10
2026-02-09 • via Nuitee
K
Kenneth • family_with_children • us
7
Pros:

We liked the breakfast and the windows opened.

Cons:

Cigarette burns on the carpet

2026-01-27 • via Nuitee
M
Mike • solo_traveller • us
10
2026-01-20 • via Nuitee
D
Darryl • couple • us
10
We enjoyed our stay very much, it was worth the price, we would stay again
Pros:

Our stay was pleasant, quiet, comfortable and a great price! Plus, breakfast included. Very enjoyable stay!

2026-01-20 • via Nuitee
D
David • couple • us
4
Over all stay was ok but if youre planning to stay here for a jacuzzi tub room I definitely wouldn't
Pros:

Staff was very friendly. Room although very outdated was clean and bed was very comfy.

Cons:

We got the room with jacuzzi tub in the room because it was our 12 year anniversary. The tub however did not drain so we used it once and it took 4 hours to drain. I was not impressed and probably won't be back due to this. When spending the extra for certain things and then them not being up to par it kinda throws you off. 😒

2026-01-19 • via Nuitee
A
Alice • couple • us
8
Stopover, room was okay
Pros:

Clean room and linen

Cons:

Poor breakfast

2026-01-19 • via Nuitee
L
Liana • couple • us
6
2026-01-19 • via Nuitee
R
Ralph • couple • us
9
Pros:

Breakfast was ok

Cons:

The check in wad a little tough

2026-01-19 • via Nuitee
C
Carol • family_with_children • us
9
We had a great stay, the staff was very friendly. Our room was very clean and roomy.
Pros:

It was alright.

Cons:

NA

2026-01-19 • via Nuitee
J
Jason • family_with_children • us
7
2026-01-19 • via Nuitee
L
Lauren • solo_traveller • us
4
Avoid this place
Pros:

Soy milk at breakfast

Cons:

I was double charged and nobody “knew” how to help me

2026-01-19 • via Nuitee
T
Travis • extended_group • us
5
2026-01-19 • via Nuitee
S
Steven • solo_traveller • us
4
Pros:

Breakfast was okay

2026-01-19 • via Nuitee
D
Dorothea • couple • us
3
Pros:

Not much

Cons:

Everything

2026-01-19 • via Nuitee
D
Dane • extended_group • us
10
2026-01-19 • via Nuitee
B
Blake • solo_traveller • us
5
It worked in a pinch
Pros:

Location was great easy to get to off the interstate

Cons:

Fella checking me in was not friendly, the walk in my room looked like it was ready to fall down

2026-01-19 • via Nuitee