Doubletree By Hilton Madison East

Hotels
•
Doubletree by Hilton
9 (595 reviews)
4402 E. Washington Ave , Madison , US
+1 608-244-4703

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Cons:
Room odors
Limited amenities
Confusing breakfast setup

Categories

Cleanliness
8.83
Multiple mentions of cleanliness indicating a well-maintained environment but noted issues with odor in some rooms.
Service
9.8
Numerous comments praising the staff for their helpfulness and service orientation.
Location
9.84
Many guests appreciated the convenient location near local attractions and dining options.
Room Quality
8.79
Overall good feedback on room comfort but some complaints regarding room odors and maintenance issues.
Amenities
8.32
Reported minimal amenities with mixed experiences; heated pool praised but issues with breakfast setup.
Value for Money
8.78
Concerns about pricing vs. amenities, although many found the experience satisfactory overall.
Food and Beverage
8.33
Mixed reviews on food options, with good breakfast mentioned but confusion around service offerings.
Overall Experience
9.3
Guests expressed overall satisfaction with their stay, despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:55

Property Description

Luxurious Amenities
Doubletree By Hilton Madison East offers a range of upscale amenities including a restaurant, fitness centre, bar, and shared lounge. Guests can enjoy the convenience of a 24-hour front desk, room service, and free WiFi throughout the property.

Relaxing Indoor Pool
Unwind and rejuvenate in the hotel's indoor pool, perfect for a refreshing swim or a leisurely dip. The luggage storage space ensures a hassle-free stay for all guests.

Convenient Business Facilities
For business travelers, the hotel provides a business centre and offers access to newspapers, fax machine, photocopier, and an on-site ATM. Whether for work or leisure, Doubletree By Hilton Madison East caters to all your needs.

Experience comfort and convenience at Doubletree By Hilton Madison East. Book your stay now for a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 595 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
B
Brian • family_with_children • us
8
2026-09-15 • via Nuitee
B
brian • couple • it
10
Pros:

Pulito, perfetto soggiorno. Grazie mille!

2026-09-07 • via Nuitee
J
Judith • extended_group • us
7
No Coffee!
Pros:

It was clean and the bed was comfortable. There was plenty of parking and the hotel was easy to get to, We used uber to get around in Madison the location was good but I don't think I would stay again.

Cons:

I have one complaint. There was no complimentary coffee in the lobby, They had a Starbucks in the lobby but as we all know even a simple brewed cup is very expensive. It seems like such a small thing and I was very disappointed that I had to go back up to my room to get my credit card for a simple black coffee. It is a cash free hotel so the money I always have with me did not help,

2026-09-04 • via Nuitee
B
Brian • family_with_children • us
9
2026-08-30 • via Nuitee
K
Kent • couple • us
10
Cons:

I think a 24 hr coffee station would make a significant upgrade, the Starbucks does not open till 7:00 am, I along with many other of your guests were up looking for coffee at 6:00am some earlier, actually had to leave the hotel to get a decent cup…. I know you have coffee machines in each room, but, have you tried your in room coffee? Tastes like dirty dishwater!!!! You can do better here!

2026-08-27 • via Nuitee
E
Einat • solo_traveller • us
10
2026-08-23 • via Nuitee
P
Pascale • couple • us
7
Pros:

parking

Cons:

Airco in the room was way to noisy to sleep. Breakfast was not a winner with cold eggs and cold hashbrowns. The waiter was not the friendliest.

2026-08-22 • via Nuitee
M
Miguel • solo_traveller • us
10
2026-08-20 • via Nuitee
M
Mindy • couple • us
10
2026-08-19 • via Nuitee
K
Kimeya • couple • us
4
Pros:

The bathroom was nice. The bed was comfortable.

Cons:

The room smelled like pee. There were alot of shady characters outside in the parking lot. Definitely not worth $300.

2026-08-16 • via Nuitee
V
Varun • couple • us
6
It ws ok
Cons:

No chocolate chip cookie.. we asked thrice in the morning afternoon and evening..
room they gave us smelled soo bad had to request for change.. another room also smelled soo bad.. third room ws ok

2026-08-03 • via Nuitee
J
Julie • couple • us
9
2026-08-02 • via Nuitee
H
Huiming • solo_traveller • dk
10
A very pleasant stay with friendly staff, great facilities, and a good breakfast.
Pros:

The staff at the front desk were very friendly and helpful. Check-in was supposed to start at 4 p.m., but I arrived early at around 2:30 p.m. and they kindly gave me a room right away. The room had everything I needed, and the breakfast was also very good.

Cons:

Nothing.

2026-07-24 • via Nuitee
R
Renee • extended_group • us
3
SUCK
Cons:

Our room smelled like cat pee or cat litter. They sprayed Febreeze to try and mask it...epic fail.
Way overpaid through your site...never again.

2026-07-22 • via Nuitee
P
Paula • couple • us
7
Enjoyed our stay but felt uneasy about moisture in room
Pros:

Nice counter space in bathroom. Clean hotel and friendly staff

Cons:

The room felt damp - air, sheets… too much humidity?

2026-07-20 • via Nuitee
N
Nations • family_with_children • us
9
Cons:

Wasn't clear on how to use the wifi

2026-07-20 • via Nuitee
M
Misato • family_with_children • us
8
I loved the mattress and pillows!
Pros:

Very comfortable bed and clean. Elevator is very slow and broken down for a few hours so we had to use stairs. Overall, it’s comfy and clean we liked there. They give us warm cookies which were very nice too.

Cons:

Elevator isn’t great there. Very slow even it was working ok. But it’s not a big problem for us but it will be a big problem for people who can’t go on stairs easily. Better to be fixed!

2026-07-15 • via Nuitee
W
William • family_with_children • us
9
2026-07-15 • via Nuitee
S
Samantha • solo_traveller • us
10
Pros:

Always love to stay at the double tree

Cons:

Nothing

2026-07-09 • via Nuitee
D
Dawn • solo_traveller • us
8
Pros:

The pool and fitness area and the nice lobby

Cons:

I didn't get the compliment free breakfast but was given vouchers and was told we couldn't use the vouchers

2026-07-09 • via Nuitee