Holiday Inn Knoxville West - Cedar Bluff Rd by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (674 reviews)
9134 Executive Park Drive , Knoxville , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good amenities
Clean rooms
Cons:
Room issues
Uncomfortable mattresses
Overpriced breakfast
Cold pool

Categories

Cleanliness
8.59
Some concerns about dirty items and worn pet-friendly rooms.
Service
10
Staff was consistently polite and responsive, with specific praise for helpfulness.
Location
9.56
Great location, convenient access to restaurants and highways.
Room Quality
8.1
Mixed feedback with issues like uncomfortable mattresses.
Amenities
9.55
Good amenities like the pool and bar, though some improvements needed.
Value for Money
8.58
Some aspects like breakfast are considered overpriced.
Food and Beverage
8.04
Food quality noted for improvement; breakfast not worth the price.
Overall Experience
9.59
Good experience despite some issues; guests feel valued.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:37

Property Description

Family-Friendly Amenities
The Holiday Inn Knoxville West Cedar Bluff offers a range of family-friendly amenities, making it the perfect choice for your next getaway. From the inviting indoor pool to the convenient on-site restaurant, there's something for everyone to enjoy during their stay.

Convenient Facilities
Stay active and energized during your trip with access to the hotel's fitness center and children's pool. With free Wi-Fi internet available throughout the property, you can stay connected and entertained at all times. The in-room microwaves and mini-refrigerators add an extra level of convenience to your stay.

Nearby Attractions and Shuttle Service
Explore popular attractions such as the University of Tennessee and the Knoxville Convention Center, just a short drive away from the hotel. Take advantage of the complimentary local area shuttle service, allowing you to easily visit sites within a 5-mile radius without any hassle.

Ready to experience comfort and convenience at the Holiday Inn Knoxville West Cedar Bluff? Book your stay now for an unforgettable trip!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 674 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.1
Amenities: 9.55
Value for Money: 8.58
Food and Beverage: 8.04
Overall Experience: 9.59
K
Keith solo_traveller us
6
Honest review
Pros:

Super friendly staff

Cons:

Showers went from scalding hot to freezing cold. We tried and tried and could not get a nice warm shower. The tub was dangerously slippery. Even with a handicap tub, we stll slipped around. Hairs were found in our bed....made you really question the cleanliness. Needs new pillows.

2026-06-12 via Nuitee
H
Hanna couple us
10
2026-06-11 via Nuitee
S
Soto solo_traveller us
10
Pros:

The pool, jacuzzi and bar restaurant 👌

Cons:

The housekeeping never show up

2026-06-08 via Nuitee
A
Africa family_with_children us
1
I wasn’t clean, we found a big cockroach at the entrance to our bedroom and the couch looked dirty
Pros:

We found a cockroach at the entrance to our bedroom

Cons:

Nothing

2026-06-07 via Nuitee
J
Jenifer couple us
6
Sufficient, great staff
Pros:

Great location. Large. The staff were exceptionally friendly especially at breakfast in the morning.

Cons:

Very old and dated. Room was musty. Really needs a little makeover

2026-06-05 via Nuitee
B
Bayley solo_traveller us
8
2026-06-05 via Nuitee
W
William solo_traveller us
10
2026-06-04 via Nuitee
L
Lynn couple us
10
2026-05-30 via Nuitee
H
Henry couple us
9
We were pleased with good restful visit
Pros:

Location excellent Staff personable and responsive

Cons:

Traffic sight distorted by shrubs at street.

2026-05-28 via Nuitee
R
Ronald couple us
10
2026-05-22 via Nuitee
M
Melvin solo_traveller us
10
2026-05-18 via Nuitee
M
Melissa solo_traveller us
7
2026-05-16 via Nuitee
K
Kathy couple us
10
Pros:

Every one was so friendly and helpful

2026-05-08 via Nuitee
B
Brandi solo_traveller us
9
Pros:

Location safety, professionalism of staff and amenities available.

Cons:

Barking dogs of other visitors.

2026-05-08 via Nuitee
C
Carol solo_traveller ca
8
Stayed here each year on are travels home.
Pros:

Ease and comfort.

2026-05-05 via Nuitee
M
Melissa solo_traveller us
9
2026-05-02 via Nuitee
B
Bellarino Couples
6
Disappointed
Pros:

The Staff was wonderful. Very helpful and friendly. Great location. Close to many conveniences. Our room was not very clean. Fingerprints from previous guests were on all the doors. Shelves were dusty. Chair had stains. We will not be returning, despite the great staff.

2026-05-01 via Tripadvisor
A
A4195GFcarlb Couples Murray, Kentucky
4
Disappointing accommodations
Pros:

Room substandard. Breakfast buffet not up to standard for purchased meal. Unexpected poor quality compared to prior stays with Holiday Inn suites. Marry has this facility beat all around.

2026-04-28 via Tripadvisor
L
Latoya family_with_children us
8
2026-04-24 via Nuitee
J
James family_with_children us
10
Pros:

Na

Cons:

Na

2026-04-23 via Nuitee