The Hotel Chalet at The Choo Choo

Hotels
•
Life House
9.2 (2378 reviews)
92 Choo Choo Avenue , Chattanooga , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and nice accommodations
Great location
Beautiful decor
Friendly and helpful staff
Cons:
Rude front desk staff
Extra parking fees
Dated appearance
Lack of microwave in rooms

Categories

Cleanliness
9.03
Guests noted it was clean and very nice, but some found the overall appearance dated.
Service
8.5
Some reviews indicated issues with staff being lazy or rude, but others praised attentive service.
Location
10
Multiple reviews highlighted a great location with easy access to restaurants and attractions.
Room Quality
9.54
Rooms were described as beautiful and comfortable, though soundproofing was mentioned as a concern.
Amenities
8.99
Amenities received positive mentions, although some specific requests were not fulfilled.
Value for Money
9.02
Overall value was considered good, but some guests were unhappy about extra parking fees.
Food and Beverage
8.98
Food service received praise but detailed experiences were sparse.
Overall Experience
9.53
Many guests enjoyed their stay, expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Iconic Location
The Hotel Chalet is nestled between the Tennessee River and the foothills of Appalachia, offering a unique and picturesque setting for your stay.

Nostalgic Charm
As an anchor to the iconic Chattanooga Choo Choo, our hotel exudes a sense of nostalgia, providing guests with a one-of-a-kind experience that blends the past with the present.

Luxurious Accommodations
Indulge in first-class accommodations at The Hotel Chalet, where every detail is carefully curated to ensure a comfortable and memorable stay.

Experience the perfect blend of nostalgia and luxury at The Hotel Chalet. Book your stay now!

Important information:

Cash is not accepted. For more details, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 18 per day.

Location

Guest Reviews

9.2
Based on 2378 reviews
Cleanliness: 9.03
Service: 8.5
Location: 10
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.02
Food and Beverage: 8.98
Overall Experience: 9.53
K
Kasey • couple • us
10
2026-06-13 • via Nuitee
B
Becky • couple • us
10
2026-06-13 • via Nuitee
S
Susan • couple • us
10
We enjoyed our quiet stay provided by extraordinary staff
Pros:

It was easily accessible. It was located in a great spot where we could walk to restaurants and stores. The staff was extremely helpful. They seemed to anticipate the questions we needed to ask. All were readily available to attend to any needs.

Cons:

All of it was excellent

2026-06-13 • via Nuitee
D
Denise • solo_traveller • us
10
Pros:

EVERYTHING!

Cons:

I'm used to a fan. There was no noise from air! I'll bring fan next time. Other than that it was amazing!

2026-06-12 • via Nuitee
R
Rhonda • couple • us
10
Staff was excellent and the rooms classy and comfortable.
Pros:

Room was big. Loved the patio

2026-06-12 • via Nuitee
A
Arnoux • couple • us
10
2026-06-12 • via Nuitee
S
Samuel • couple • gb
9
2026-06-11 • via Nuitee
S
Shepler • solo_traveller • us
10
Pros:

Nicely decorated. Clean conveniently located. Restaurants and bars

2026-06-09 • via Nuitee
M
Mark • solo_traveller • us
9
2026-06-08 • via Nuitee
M
Michele • family_with_children • us
10
This is the best place to stay in Chattanooga, hands down.
Pros:

We love staying here. The rooms are so cozy, comfy beds. The shower is fantastic. My daughter loves the pool. You’ve got restaurants on site, a cute little bar. What more could you need?

2026-06-08 • via Nuitee
B
Baker • couple • us
10
2026-06-08 • via Nuitee
S
Susan • family_with_children • us
7
Nice room, friendly staff, probably won’t stay there again due to hotel location.
Pros:

The decor!

Cons:

Hotel Location, room location.

2026-06-07 • via Nuitee
G
Georgiana • couple • us
7
2026-06-07 • via Nuitee
L
Loftus • solo_traveller • us
10
2026-06-05 • via Nuitee
K
Kelsie • family_with_children • us
10
2026-06-05 • via Nuitee
E
EVAN • family_with_children • us
10
2026-06-04 • via Nuitee
M
Martin • couple • gb
9
2026-06-04 • via Nuitee
A
Amanda • extended_group • us
10
A very unique, old feeling hotel in a modern sort of way.
Pros:

The property was very unique. Not the usual boring hotel. I loved all the details that made it different. It was a very quiet and restful stay. We will definitely come back!

Cons:

Nothing that I didn’t like.

2026-06-03 • via Nuitee
E
Elizabeth • couple • us
10
2026-06-03 • via Nuitee
P
Philip • family_with_children • de
9
Pros:

Tolles Hotel. Die Stadt und Restaurants fußläufig erreichbar.

Cons:

Pool etwas kalt

2026-06-03 • via Nuitee