Hotel Regal Pacific Santiago

Hotels
9 (3615 reviews)
Apoquindo, 5680 , Santiago , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Some amenities could be improved
Outdated decor in rooms

Categories

Cleanliness
9.25
Multiple reviews highlight cleanliness positively.
Service
9.25
Guests consistently mention friendly and helpful staff.
Location
9.25
Several reviews emphasize the great location near metro and other amenities.
Room Quality
8.75
Rooms are noted as comfortable; however, some mention outdated decor.
Amenities
8.25
Mixed feelings on amenities; some reviews mention the gym and jacuzzi positively, but concern over the spa quality.
Value for Money
8.75
Generally viewed as good value for the quality of stay.
Food and Beverage
9.25
Excellent breakfast received consistent praise.
Overall Experience
9.25
Overall, guests express high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:24

Property Description

Luxurious 5-Star Accommodation
Indulge in the epitome of luxury at Hotel Regal Pacific Santiago. With spacious guestrooms equipped with modern amenities, including cable TV and internet connection, your comfort is our top priority.

Diverse Dining Options
Satisfy your culinary cravings with our two restaurants offering a range of delectable dishes from local, Mediterranean, and Italian cuisines. Whether you prefer light and vegetarian meals or hearty classics, we have something to please every palate.

Wellness Centre and Relaxation
Unwind and rejuvenate at our wellness centre, complete with a whirlpool, gym, sauna, squash court, and a range of massage and beauty treatments. After a day of exploring Santiago, treat yourself to some well-deserved pampering.

Experience the height of luxury and comfort at Hotel Regal Pacific Santiago. Book your stay now for an unforgettable experience.

Important information:

IMPORTANT INFORMATION - CREDIT CARDS
A credit card will be required as guarantee upon check-in for all guests. The name on the credit card must match the guest's name.

Extra beds can only be requested for Deluxe rooms, and extra charges apply.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars (CREDIT CARD DOLLAR OR DOLLAR CASH) and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency or DEBIT CARD. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

9
Based on 3615 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
V
Vicente couple cl
9
Excelente
Pros:

Excelente ubicación, muy cómodo, el personal muy atento y excelente desayuno

2026-08-14 via Nuitee
M
Mauricio couple br
8
Boa hospedagem
Pros:

Localização

Cons:

Não tem ducha higiênica no quarto , o sistema de ar condicionado não funciona direito

2026-08-14 via Nuitee
J
janets99 Couples Port Orchard, Washington
10
Excellent five star hotel, great location, quiet, amazing and attentive staff and Concierge team.
Pros:

We had such a wonderful experience at this hotel! Our room was large and well appointed. We had a nice view of the city, and the room was quiet. The bed was very comfortable. The staff provided amazing hospitality, especially the Concierge team. The bar and restaurant were good. The breakfast that was included had an amazing array of pastries. The eggs were undercooked and runny, but everything else was great. Dinner was also good, although the service was a bit slow. The location of the hotel is convenient to the Metro, a shopping mall, and a variety of shops and restaurants. It felt like a safe neighborhood to walk in. We would definitely stay here again. We also used the transport service (SD Transportes) recommended by the hotel, to shuttle from the airport, and to and from Valle Nevado. Their rate was very competitive, and the driver, Jose Luis, was wonderful.

2026-08-13 via Tripadvisor
A
Adina couple br
10
2026-08-13 via Nuitee
F
FRANCISCO couple cl
10
2026-08-12 via Nuitee
J
Joao Alberto couple cl
10
Excelente Estancia.
Pros:

Excelente desayuno, Buenas ubicacion.
Excelente bar y Restaurante.
Nos gusto mucho todo.
El spa esta muy Bueno.

Cons:

No Hubo nada que no me gusto, no ocupé pero el Gymnasio es chico, la piscina es temperada pero chica igual.

2026-08-12 via Nuitee
M
Matias extended_group cl
5
la peor experiencia al llegar a un hotel en mi vida
Pros:

la habitación

Cons:

la recepción, pesima experiencia

2026-08-12 via Nuitee
C
Constanza couple cl
10
2026-08-10 via Nuitee
D
Diego couple cl
10
2026-08-10 via Nuitee
P
Pedro couple cl
8
De excelencia
Pros:

La ubicación y el desayuno muy rico

Cons:

Las instalaciones como la piscina, era muy pequeña para tanta gente

2026-08-10 via Nuitee
T
Travis solo_traveller us
10
2026-08-09 via Nuitee
F
Fabio extended_group br
9
Pros:

Nice property, very good location!

2026-08-09 via Nuitee
J
juan Ignacio solo_traveller es
9
2026-08-09 via Nuitee
S
Samuel couple br
10
Pros:

Funcionários muito profissionais e educados. Café da manhã simplesmente magnífico, com imensa variedade.

2026-08-08 via Nuitee
G
Gaolu couple au
9
好极了
2026-08-08 via Nuitee
J
JOSE MARIA couple ar
10
Excelencia
Pros:

Todo, las instalaciones y el personal fue extremadamente atento. No te dejan tocar la puerta de entrada, siempre hay alguien que ya la está abriendo. El restaurante no es el mejor dejan tocar Santiago pero se come muy bien y tiene buen servicio. El desayuno excelente como pocos.

Cons:

La cochera es amplia y fácil para estacionar. Pero había zonas sucias con aceites y pegotes el el piso. Habría que hacer algo.

2026-08-08 via Nuitee
L
Luis Felipe couple br
10
2026-08-07 via Nuitee
M
Mónica couple cl
10
2026-08-07 via Nuitee
A
Adru Gentile extended_group es
10
2026-08-06 via Nuitee
L
LUIS solo_traveller cl
9
2026-08-06 via Nuitee