Hotel Regal Pacific Santiago

Hotels
9 (3563 reviews)
Apoquindo, 5680 , Santiago , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Some amenities could be improved
Outdated decor in rooms

Categories

Cleanliness
9.25
Multiple reviews highlight cleanliness positively.
Service
9.25
Guests consistently mention friendly and helpful staff.
Location
9.25
Several reviews emphasize the great location near metro and other amenities.
Room Quality
8.75
Rooms are noted as comfortable; however, some mention outdated decor.
Amenities
8.25
Mixed feelings on amenities; some reviews mention the gym and jacuzzi positively, but concern over the spa quality.
Value for Money
8.75
Generally viewed as good value for the quality of stay.
Food and Beverage
9.25
Excellent breakfast received consistent praise.
Overall Experience
9.25
Overall, guests express high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:24

Property Description

Luxurious 5-Star Accommodation
Indulge in the epitome of luxury at Hotel Regal Pacific Santiago. With spacious guestrooms equipped with modern amenities, including cable TV and internet connection, your comfort is our top priority.

Diverse Dining Options
Satisfy your culinary cravings with our two restaurants offering a range of delectable dishes from local, Mediterranean, and Italian cuisines. Whether you prefer light and vegetarian meals or hearty classics, we have something to please every palate.

Wellness Centre and Relaxation
Unwind and rejuvenate at our wellness centre, complete with a whirlpool, gym, sauna, squash court, and a range of massage and beauty treatments. After a day of exploring Santiago, treat yourself to some well-deserved pampering.

Experience the height of luxury and comfort at Hotel Regal Pacific Santiago. Book your stay now for an unforgettable experience.

Important information:

IMPORTANT INFORMATION - CREDIT CARDS
A credit card will be required as guarantee upon check-in for all guests. The name on the credit card must match the guest's name.

Extra beds can only be requested for Deluxe rooms, and extra charges apply.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars (CREDIT CARD DOLLAR OR DOLLAR CASH) and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency or DEBIT CARD. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3563 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
A
Anabalon couple cl
9
Una noche en Santiago
Pros:

Buenas instalaciones, desayuno muy rico y personal muy atento

Cons:

Faltaban algunas cosas en la habitación como pantuflas y batas

2026-07-25 via Nuitee
J
Javier couple cl
10
2026-07-25 via Nuitee
V
Vanessa couple br
9
Equipe atenciosa, ambiente impecável e muito confortável. Com certeza voltarei e recomendo a todos!
Pros:

Excelente hotel, suite bonita, grande e muito confortável , suite com a vista linda para as Cordilheiras ,bom café da manhã colaboradores muito solicitos , retornaria novamente para uma próxima estadia .

Cons:

Somente o colchão da cama box que esta bem usado e com afundamento /desgaste . E a mesma coisa com o sofá da suite , bem afundado no assento .

2026-07-24 via Nuitee
A
Ana Elisa Salomão extended_group br
10
Ótima
Pros:

Fiqei neste hotel ha 13 anos e voltei pois o local, a gentileza dos funcionarios, o tamanho do quarto e o cafe da manhã são muito bons

2026-07-23 via Nuitee
S
suelen couple br
10
Achei um bom custo benefício
Pros:

A cama é muito boa

2026-07-23 via Nuitee
P
Patrik solo_traveller sk
8
2026-07-23 via Nuitee
J
Jorge couple cl
10
2026-07-22 via Nuitee
X
xiaole extended_group cl
10
2026-07-22 via Nuitee
C
Camila couple br
10
Foram dias incríveis!!!!
Pros:

Nossa experiência no hotel foi maravilhosa. Amamos tudo: desde a recepção acolhedora até os pequenos detalhes que fizeram nossa estadia ser ainda mais especial.
O atendimento foi impecável, com uma equipe sempre gentil, atenciosa e disposta a ajudar.
Foi uma experiência muito positiva e, sem dúvida, voltaríamos novamente. Obrigada a toda a equipe por tornar nossa estadia tão especial!

2026-07-21 via Nuitee
M
Maria Teresa family_with_children cl
10
Agradable
Pros:

SPA/desayuno/buen servicio personal amable

Cons:

No me pusieron todo en la habitación falto body lotion y 1 gorro de ducha

2026-07-19 via Nuitee
B
Bonibay Bar solo_traveller il
9
2026-07-18 via Nuitee
J
Javier solo_traveller cl
10
Muy bien
Pros:

Todo

Cons:

Nada

2026-07-17 via Nuitee
C
Carla solo_traveller cl
10
2026-07-17 via Nuitee
G
Graciela couple ar
9
un 10!
Pros:

desayuno un 10! el confort de la cama, y las instalaciones cumplen en todo.

2026-07-17 via Nuitee
A
Arthur couple br
7
2026-07-16 via Nuitee
A
Alejandra couple cl
10
2026-07-16 via Nuitee
P
Paulo couple br
8
2026-07-15 via Nuitee
M
Maria Carolina extended_group br
10
2026-07-15 via Nuitee
T
Thaís couple br
10
2026-07-15 via Nuitee
R
Richard couple cl
8
2026-07-14 via Nuitee