Holiday Inn Express Walnut Creek by IHG

Hotels
•
Holiday Inn Express
8.2 (741 reviews)
2730 North Main Street , Walnut Creek , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Inconsistent cleanliness
High additional fees

Categories

Cleanliness
7.7
Concerns about unclean tub and worn out towels mentioned.
Service
9.2
Friendly and helpful staff noted in several reviews.
Location
9.2
Great location mentioned in multiple reviews.
Room Quality
7.7
Spacious rooms mentioned, but issues with noise and outdated condition stated.
Amenities
8.2
Some amenities are good, but issues with USB ports and WiFi were highlighted.
Value for Money
7.2
High parking fees and pet fees noted as negatives.
Food and Beverage
7.7
Breakfast options averaged, with complaints about lack of variety.
Overall Experience
8.7
Generally good experiences shared, but some notable frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:09

Property Description

Convenient Location and Amenities
Located off motorway I-680, Holiday Inn Express Walnut Creek offers easy access to Mt Diablo Park and provides free transfers within a 3-mile radius. Each guest room features free Wi-Fi, flat-screen cable TVs, a work desk, and kitchen amenities.

Complimentary Services
Enjoy a free daily hot breakfast buffet during your stay. The hotel also offers free transfers and a fitness centre on-site for guests to stay active.

Nearby Attractions
Explore local attractions like Lindsay Wildlife Museum and WaterWorld USA water park, both just minutes away. Don't miss the chance to visit San Francisco city centre, located within driving distance.

Book your stay at Holiday Inn Express Walnut Creek now for a convenient and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Transfer service is available Monday-Friday 0800hrs-1600hrs.

All reservations booked under the Non-Refundable Policy group can be be charged on the day of booking up to the date of arrival.

Guests under the age of 21 can only check in with a parent or official guardian.

Sign-In sheet required for amenities in accordance with local COVID-19 guidance. Please visit our front desk to sign up to use fitness center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCR

Location

Guest Reviews

8.2
Based on 741 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 8.7
W
Walter • extended_group • us
10
2026-09-16 • via Nuitee
M
Mindy • family_with_children • us
8
2026-09-14 • via Nuitee
C
Catherine • couple • us
7
Can be noisy.
Pros:

Everything was as expected and described.

Cons:

Request a room away from Main Street if you want a restful night's sleep.

2026-09-13 • via Nuitee
R
Rickster920 • solo_traveller • us
6
2026-09-12 • via Nuitee
M
Michael • family_with_children • us
10
We had a fantastic time with excellent service.
Pros:

Everything was great. Staff members were very friendly and helpful. We were allowed to park in the parking garage prior to registration so we could attend a Giants game. The breakfast was very good and we all were able to select items that we preferred. This area was very well maintained.

2026-09-12 • via Nuitee
U
Ursos • couple • us
8
Convenient, comfortable, and clean.
Pros:

Close to the highway and the staff was really helpful. Breakfast was good.

Cons:

I bottle of water in the room would have been helpful.

2026-09-07 • via Nuitee
S
Sylvie et Yannick • solo_traveller • fr
8
2026-09-04 • via Nuitee
D
Dale • solo_traveller • us
10
It was very close and convenient to me
Pros:

It was very clean

Cons:

Nothing

2026-09-04 • via Nuitee
J
Jayvion • couple • us
9
2026-09-03 • via Nuitee
C
Carol • solo_traveller • us
10
Pros:

Everything was excellent - I would highly recommend this hotel to anyone wanting to visit Walnut Creek!

2026-09-01 • via Nuitee
R
Regin • solo_traveller • fo
4
Noisy - bring earplugs
Pros:

Ok facilities.

Cons:

The noisiest hotel I have ever stayed in. AC units worked fine, but made a tremendous noise. Fridge was noisy. Walls and floors are poorly sound-insulated. So bring good earplugs if you want a good night sleep.

2026-08-31 • via Nuitee
S
Shana • family_with_children • us
10
2026-08-30 • via Nuitee
C
Cathy • couple • us
9
Nice option for an overnight stay
Pros:

Clean, breakfast was good

Cons:

The pancake machine wasn’t working

2026-08-25 • via Nuitee
R
Ryan • couple • us
6
Freeway was loud, springs in the bed were coming thru, spa had only 2 working jets, food was pretty good
Pros:

The cinnamon rolls

Cons:

Spa hot tub only had two working jets

2026-08-19 • via Nuitee
P
Paulo • solo_traveller • us
9
2026-08-15 • via Nuitee
T
Tom • extended_group • us
7
2026-08-14 • via Nuitee
A
Asad • family_with_children • us
6
2026-08-13 • via Nuitee
M
Maryann • couple • us
8
Excellent stay, great breakfast, and very quiet.
Pros:

Has an AMAZING breakfast.

Cons:

Spa jets did not work.

2026-08-07 • via Nuitee
T
Trek42152525762 • Friends getaway
4
Nasty Host Sonia
Pros:

The front desk staff Sonia was very rude and professional. She an older hispanic, lady very unfriendly body language nasty. When I arrived for check I greeted her with an hello and advise her I was her checking for a resvation (2) I made online. There was no greeting in return and she acted as if she didnt under what whith a smirk on her face. I began to pull up the reservation online. She refused to look at it. She then wanted to take all my information over again that previously put in online. I let her know that i did all of this and paid for parking in advance to reserve the room she ignore me she then took out a notepad asked for my debit card and wrote down my card number. She then wanted to know what my car looked like for what im not sure she didn't let me there was a deposit I asked about the extra charge to card she then gave me attitude she never even told me my total she just said pay here. I mentioned to her she had forgotten to give me a receipt and she told me they don't give out receipts until you check out. I wasn't charged when, in fact, I got a notification that I was charged. I checked out thank god I got a different host he was very nice friendly he explained to me the process of the receipt. I explained to him how unpleasant sonia she was and how she made me feel uncomfortable I think she might have a problem with black women.

2026-08-05 • via Tripadvisor
G
Guillermo • couple • us
1
Pros:

They charge u parking

Cons:

They charge u parking

2026-08-05 • via Nuitee