Plaza Hotel Capitole Toulouse

Hotels
8.8 (8112 reviews)
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000 , Toulouse , FR
33-05-61611919

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Pets allowed

Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Conference space
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Quality breakfast
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities
Dated decor
Some negative service experiences

Categories

Cleanliness
8.05
Several mentions of cleanliness issues, such as hair in the sink and a tear in the curtain.
Service
9.05
Generally positive comments about staff, but some found the front desk staff condescending.
Location
9.55
Consistently praised for its excellent location near major attractions.
Room Quality
8.55
Mixed sentiments; rooms are spacious but noted issues with amenities and some dated aspects.
Amenities
8.05
Comments about missing items in rooms and outdated decor.
Value for Money
9.05
Fairly priced for the location, though breakfast quality was questioned.
Food and Beverage
9.05
Positive feedback on breakfast variety, though some found the service inadequate.
Overall Experience
9.05
Generally positive experience, with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:24

Property Description

Experience the charm and luxury of Plaza Hotel Capitole Toulouse, where modern elegance meets exceptional service in the heart of Toulouse.

Health and Wellness
Take advantage of our 24-hour health club, allowing you to maintain your fitness routine while traveling. Unwind on our terrace or stroll through the garden, providing a perfect backdrop for relaxation.

Culinary Delights
Savor international cuisine at our restaurant, L'ATRIUM, which offers a delightful garden view. Indulge in room service during limited hours or enjoy a sumptuous buffet breakfast to kickstart your day.

Convenient Amenities
With 162 uniquely furnished guestrooms equipped with minibars, espresso makers, and LCD TVs, you’ll feel right at home. Our 24-hour front desk and business center ensure all your needs are met, while the range of meeting rooms makes this hotel ideal for business travelers.

Book your stay now for an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 8112 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.05
C
Carolina • extended_group • cl
6
2026-06-20 • via Nuitee
M
Mégane • solo_traveller • fr
9
Pros:

Excellent petit déjeuner, cadre splendide, tout particulièrement le patio.

Cons:

L’arrivée d’un très grand groupe en séminaire en même temps que moi a l’accueil, peut-être qu’une file dédiée aux autres client aurait faciliter l’expérience. Les personnes du séminaires étaient absolument bruyantes et n’ont eu aucune considération pour les autres clients de l’hôtel.

2026-06-20 • via Nuitee
B
BONNET • solo_traveller • fr
10
Pros:

L'emplacement et la gentillesse du personnel.

Cons:

Rien

2026-06-20 • via Nuitee
C
Carlos • solo_traveller • pt
9
Pros:

Localização

2026-06-20 • via Nuitee
O
OLIVIER • solo_traveller • fr
8
2026-06-20 • via Nuitee
D
Des • couple • ie
8
Very enjoyable
Pros:

Perfect location , friendly staff and comfortable room

2026-06-20 • via Nuitee
J
jorge • couple • ar
9
Pros:

La ubicacion, en frente de la plaza Capitole.

2026-06-20 • via Nuitee
C
Claudia • family_with_children • ch
8
2026-06-20 • via Nuitee
D
Denis • solo_traveller • fr
7
2026-06-19 • via Nuitee
R
Rym • extended_group • tn
10
2026-06-19 • via Nuitee
S
Sally • solo_traveller • fr
9
Pros:

Very central

2026-06-19 • via Nuitee
D
Dan • solo_traveller • ro
10
2026-06-19 • via Nuitee
L
Lucas • extended_group • dk
7
2026-06-19 • via Nuitee
L
Lucile • couple • fr
3
Pros:

Bien placé en plein centre de Toulouse

Cons:

Rapport qualité prix... Chambre viellotte, pas de clim, les clés / cartes des chambres fonctionnent une fois sur 2..

2026-06-18 • via Nuitee
S
SERGIO • couple • es
9
Muy bien, repetiría sin duda
Pros:

La ubicación inmejorable. El personal encantador. La habitación estaba muy bien relación calidad precio (fuimos en junio). Volvería a repetir sin duda. Nos hicieron un up-grade de la habitación sin suplemento de coste con unas vistas maravillosas a la plaza

2026-06-18 • via Nuitee
O
Oscar • couple • es
9
2026-06-18 • via Nuitee
M
Miguel • solo_traveller • es
10
2026-06-18 • via Nuitee
M
mitrevitch • solo_traveller • fr
9
Pros:

L'emplacement le confort le personnel à l'écoute
C'était très bien, à refaire !
Et un parking juste à côté

2026-06-18 • via Nuitee
A
AYŞE BURCU • couple • tr
6
Pros:

konumu mükemmeldi onun dışında ki şeyler çok vasattı.

Cons:

böyle bir konumda ki otel için hizmet,kalite çok daha iyi olabilirdi

2026-06-18 • via Nuitee
P
pierre • family_with_children • fr
9
2026-06-17 • via Nuitee