Plaza Hotel Capitole Toulouse

Hotels
8.8 (8112 reviews)
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000 , Toulouse , FR
33-05-61611919

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Pets allowed

Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Conference space
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Quality breakfast
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities
Dated decor
Some negative service experiences

Categories

Cleanliness
8.05
Several mentions of cleanliness issues, such as hair in the sink and a tear in the curtain.
Service
9.05
Generally positive comments about staff, but some found the front desk staff condescending.
Location
9.55
Consistently praised for its excellent location near major attractions.
Room Quality
8.55
Mixed sentiments; rooms are spacious but noted issues with amenities and some dated aspects.
Amenities
8.05
Comments about missing items in rooms and outdated decor.
Value for Money
9.05
Fairly priced for the location, though breakfast quality was questioned.
Food and Beverage
9.05
Positive feedback on breakfast variety, though some found the service inadequate.
Overall Experience
9.05
Generally positive experience, with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:24

Property Description

Experience the charm and luxury of Plaza Hotel Capitole Toulouse, where modern elegance meets exceptional service in the heart of Toulouse.

Health and Wellness
Take advantage of our 24-hour health club, allowing you to maintain your fitness routine while traveling. Unwind on our terrace or stroll through the garden, providing a perfect backdrop for relaxation.

Culinary Delights
Savor international cuisine at our restaurant, L'ATRIUM, which offers a delightful garden view. Indulge in room service during limited hours or enjoy a sumptuous buffet breakfast to kickstart your day.

Convenient Amenities
With 162 uniquely furnished guestrooms equipped with minibars, espresso makers, and LCD TVs, you’ll feel right at home. Our 24-hour front desk and business center ensure all your needs are met, while the range of meeting rooms makes this hotel ideal for business travelers.

Book your stay now for an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 8112 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.05
E
Eugénie • couple • fr
4
Super décevant.
Pros:

L’emplacement est superbe.

Cons:

Allergique aux arcariens, abstenez vous, il y a de la moquette de partout ! Y compris au plafond de la salle de bains !
Grand besoin de rafraîchissement

2026-05-23 • via Nuitee
Q
QUANG VINH • couple • vn
8
Hài lòng
Cons:

Bữa sáng thức ăn đơn điệu , nhà ăn chật chội .

2026-05-23 • via Nuitee
N
Nadezda • solo_traveller • ie
8
2026-05-23 • via Nuitee
C
catherine • solo_traveller • fr
10
Pros:

emplacement ideal plein centre de toulouse ,avec plein de restaurants a proximite ...vue exceptionelle sur la merveilleuse place du capitol!!!restaurant de l hotel tres chaleureux!!!petit dejeuner copieux!!

Cons:

rien!!

2026-05-23 • via Nuitee
A
Anna • couple • it
9
2026-05-23 • via Nuitee
S
Sandra • couple • au
8
Great Hotel right in the center close to everything!
Pros:

Loved the proximity - close to everything and especially the Capitol House which we would definitely recommend to visit. Nice foyer area. Room was spacious and comfortable. Good breakfast.

Cons:

Everything was great

2026-05-23 • via Nuitee
A
ALAIN • couple • fr
7
Pros:

Emplacement central, et participation aux frais de parking.

Cons:

Chambre pour handicapés avec équipement et mobilier prévu à cet effet.
Peu adapté à un week end pour personnes valides. Démoralisant.

2026-05-22 • via Nuitee
L
Louise • solo_traveller • us
10
Pros:

Great staff great location

Cons:

Nothing to add

2026-05-22 • via Nuitee
M
Mauriello • couple • us
6
Pros:

Nice staff, comfortable beds

Cons:

The shower, the shower, the shower. Water was either scalding or freezing. The entry was so high I could barely lift my legs over and nearly slipped every time. It didn’t drain properly

2026-05-22 • via Nuitee
M
Marcel • solo_traveller • fr
10
Pros:

Tout

Cons:

Rien

2026-05-22 • via Nuitee
G
GIBOIRE • extended_group • fr
10
Séjour agréable et situé en plein cœur de Toulouse à 2 pas de la place du capitole
Pros:

Accueil service propreté

Cons:

Lit trop petit pas de King size

2026-05-21 • via Nuitee
G
Gina • solo_traveller • fr
10
Pros:

Super great location. Staff super friendly and spoke English!

2026-05-21 • via Nuitee
K
kamal • solo_traveller • ma
6
2026-05-21 • via Nuitee
G
GEORGIA MYRTO • solo_traveller • gr
8
Pros:

Location

Cons:

Breakfast notation the expected level

2026-05-21 • via Nuitee
G
ghislaine • family_with_children • fr
7
Correct
Pros:

C est un labyrinthe pour atteindre la salle du petit déjeuner en sous-sol.
Ensuite la présentation et le choix sont correct.

Cons:

Comment se fait il que l on propose une chambre pmr sans douche accessible ?
Gros souci pour utiliser la douche dans la baignoire.

2026-05-21 • via Nuitee
M
Marine • solo_traveller • fr
8
Superbe
Pros:

La chambre était superbe. Les équipements aussi.

Cons:

Le seul soucis est qu’il y avait un bruit constant la nuit dans ma chambre, une sorte de bourdonnement, qui émanait, je pense, de la pièce à côté de ma chambre (439)

2026-05-21 • via Nuitee
A
Alida • solo_traveller • za
10
2026-05-20 • via Nuitee
O
Olaf • couple • de
9
Wir kommen gerne wieder…
Pros:

Die Lage im Innenstadtbereich ist Super, alles ist fussläufig sehr gut zu erreichen.

Cons:

Es war alles sehr in Ordnung.

2026-05-20 • via Nuitee
C
christelle • couple • fr
10
2026-05-20 • via Nuitee
S
Saqué • solo_traveller • fr
8
2026-05-20 • via Nuitee