Plaza Hotel Capitole Toulouse

Hotels
8.8 (8112 reviews)
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000 , Toulouse , FR
33-05-61611919

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Pets allowed

Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Conference space
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Quality breakfast
Friendly staff
Cons:
Cleanliness issues
Inadequate amenities
Dated decor
Some negative service experiences

Categories

Cleanliness
8.05
Several mentions of cleanliness issues, such as hair in the sink and a tear in the curtain.
Service
9.05
Generally positive comments about staff, but some found the front desk staff condescending.
Location
9.55
Consistently praised for its excellent location near major attractions.
Room Quality
8.55
Mixed sentiments; rooms are spacious but noted issues with amenities and some dated aspects.
Amenities
8.05
Comments about missing items in rooms and outdated decor.
Value for Money
9.05
Fairly priced for the location, though breakfast quality was questioned.
Food and Beverage
9.05
Positive feedback on breakfast variety, though some found the service inadequate.
Overall Experience
9.05
Generally positive experience, with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:24

Property Description

Experience the charm and luxury of Plaza Hotel Capitole Toulouse, where modern elegance meets exceptional service in the heart of Toulouse.

Health and Wellness
Take advantage of our 24-hour health club, allowing you to maintain your fitness routine while traveling. Unwind on our terrace or stroll through the garden, providing a perfect backdrop for relaxation.

Culinary Delights
Savor international cuisine at our restaurant, L'ATRIUM, which offers a delightful garden view. Indulge in room service during limited hours or enjoy a sumptuous buffet breakfast to kickstart your day.

Convenient Amenities
With 162 uniquely furnished guestrooms equipped with minibars, espresso makers, and LCD TVs, you’ll feel right at home. Our 24-hour front desk and business center ensure all your needs are met, while the range of meeting rooms makes this hotel ideal for business travelers.

Book your stay now for an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.8
Based on 8112 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 9.05
Overall Experience: 9.05
C
Conor • family_with_children • ie
10
2026-07-11 • via Nuitee
A
Alistair • couple • gb
9
Good place to stay for sight seeing in Toulouse
Pros:

Good location in the centre of the city.

Cons:

Access by car is very awkward

2026-07-11 • via Nuitee
C
Céline • family_with_children • fr
9
2026-07-11 • via Nuitee
C
Cédric • couple • ch
10
Grand confort au centre ville
Pros:

Tout

Cons:

Rien

2026-07-11 • via Nuitee
D
David • couple • gb
9
Great location , worth the visit
Pros:

Room was very comfortable, breakfast was very good ( maybe not enough variety but still good ).
Location was excellent and staff attentive

Cons:

Maybe a good ; well priced menu would have enticed us to eat there .
But not much to Not like

2026-07-11 • via Nuitee
C
Christine • couple • fr
10
La ville de Toulouse est magnifique et vraiment très intéressante, malgré une visite au cours d’une canicule qui a gêné
Pros:

L’amabilité et l’aide apportée par le personnel : dès l’arrivée le chargé d’accueil nous présentait la ville (nous avions demandé le plan de ville€.
Et après notre départ, suite à la perte d’une clé de voiture, l’amabilité et l’aide avec un rappel pour m’informer.

Cons:

Rien

2026-07-11 • via Nuitee
S
steve • couple • gb
7
The room we had was extremely dated concerning the cost, breakfast was very poor hardly any hot food left and what was l
Pros:

The location was brilliant

Cons:

Extremely dated

2026-07-11 • via Nuitee
J
Jack • family_with_children • gb
10
2026-07-11 • via Nuitee
G
George • extended_group • gr
10
Pros:

Everything was excellent.

2026-07-11 • via Nuitee
D
Didier • couple • fr
9
très bien
2026-07-11 • via Nuitee
A
Adrian • couple • gb
10
Perfect hotel. Great location
2026-07-11 • via Nuitee
J
Jean • couple • fr
9
Très beau séjour
Pros:

La situation géographique. Facilité d’accès. Le parking du Capitole

2026-07-11 • via Nuitee
M
Marisa Noemi • solo_traveller • ar
10
El mejor hotel!
Pros:

Todo excelente, un hotel de lujo!!! Además teníamos check in para las 15 y como el bus llegó antes, nos hicieron todo el trámite a las 8 y para las 11 nos dieron la habilitación. Muy amable el trato!!!

Cons:

Nada

2026-07-11 • via Nuitee
C
Coral • couple • nz
8
Excellent location and value for money.
Pros:

The location is fantastic , on the main plaza and easy walking around the inner city for restaurants and shopping.
Reception staff were friendly and very helpful when a scheduled taxi didn’t arrive. Gave us quickly a solution and how to go on the Metro as an alternative.

Cons:

Bed was comfortable but chair at desk could do with a refresh.

2026-07-10 • via Nuitee
G
Giuseppe • family_with_children • it
8
Bene!
Pros:

Perfetto, in pieno centro, ideale per muoversi anche con i bambini.

Cons:

Un po' più di pulizia sarebbe stata gradita!

2026-07-10 • via Nuitee
K
Krzysztof • solo_traveller • pl
9
2026-07-10 • via Nuitee
D
DOMINIQUE • couple • fr
9
Pros:

Très bon petit déjeuner . Nous étions en velo , nous avons pu les installer à l'abri dans une salle de réunion .
Accueil très sympathique.

2026-07-10 • via Nuitee
G
Gérald • couple • fr
10
Bon établissement
Pros:

Emplacement magnifique, personnel sympa

Cons:

Plus de personnel à la réception, beaucoup d'attente

2026-07-10 • via Nuitee
M
marc • couple • fr
9
Merveilleux emplacement dans un hôtel très agréable et confortable
Pros:

L’accueil très chaleureux et la gentillesse du personnel

Cons:

Trop de monde au petit déjeuner et peu de personnel

2026-07-09 • via Nuitee
J
jean-pascal • solo_traveller • fr
4
Cher et prétentieux, il se la joue !
Pros:

Bonne situation.
Petit dejeuner cher 19€ mais bon

Cons:

Chambre 301, moquette tres sale, mauvaise odeur,
Proprete salle de bain tres discutable, carreaux a faire, rideau a laver.
Prix sans rapport avec ce qui est propose..

2026-07-09 • via Nuitee