Holiday Inn - Harare by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (404 reviews)
Samora Machel Avenue And , Harare , ZW
+263 4 251 204

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent breakfast buffet (frequently praised)
Friendly, attentive staff and good housekeeping
Great, central location within walking distance to shops/downtown
Reliable Wi‑Fi and convenient charging (USB-C) options
Clean and comfortable common areas/rooms noted by several guests
Cons:
Old/dusty carpets and some cleanliness/hygiene concerns
Bathrooms and showers often described as outdated or in need of upgrade
Signs of hotel aging; some guests suggested a revamp
Occasional missing small amenities (toothpaste, towels) reported
A few service/process issues (e.g., unprofessional private WhatsApp contact, defective windows)

Categories

Cleanliness
6.5
Mixed cleanliness: several guests praised overall cleanliness, but recurring complaints about old/dusty carpets and a chipped hand-wash basin that suggest hygiene concerns.
Service
8.2
Strong positive sentiment for staff: numerous mentions of friendly, attentive reception, housekeeping and restaurant staff; several guests singled out welcoming service and helpfulness.
Location
8.5
Consistently praised: multiple reviewers cited the central, walkable location and convenience to downtown shops and amenities.
Room Quality
6.8
Below-par in places: several mentions of aging bathrooms, inconvenient overhead shower/tub combination, defective windows and occasional shortages (towels, toothpaste) indicating room updates are needed.
Amenities
7.6
Generally positive with caveats: breakfast and reliable Wi‑Fi/USB-C charging praised, but older showers and some fixture issues were noted.
Value for Money
7.8
Mixed-to-positive: several guests felt the stay was worth the price and comfortable; a few expected more given the hotel's age, placing value slightly above average.
Food and Beverage
8.5
Very positive: breakfast (and dinner) buffet repeatedly described as excellent with wide variety and high satisfaction from many guests.
Overall Experience
7.7
Generally positive: many guests indicated they would return and highlighted friendly staff and great breakfast, while noting the hotel shows signs of aging in areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Accommodation
Holiday Inn - Harare, an IHG Hotel, offers luxurious 4-star accommodation just 2.5 km from Chapman Golf Club. The air-conditioned rooms feature modern amenities such as free WiFi, flat-screen TVs, and private bathrooms with free toiletries.

Relaxation and Dining
Guests can unwind by the outdoor swimming pool or enjoy a delicious meal at the on-site restaurant. The hotel also boasts a bar for evening drinks and a terrace for enjoying the pleasant Harare weather.

Convenient Services
With 24-hour front desk assistance, currency exchange, and room service, guests' needs are always taken care of. The hotel also provides free private parking and a paid airport shuttle service for convenience.

Experience luxury and comfort at Holiday Inn - Harare. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HRE

Location

Guest Reviews

7.7
Based on 404 reviews
Cleanliness: 6.5
Service: 8.2
Location: 8.5
Room Quality: 6.8
Amenities: 7.6
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 7.7
C
Chido L M • couple • zw
10
2026-10-29 • via Nuitee
M
Maushe • solo_traveller • zw
10
I’m definitely coming back for the breakfast buffet it was 💯
Pros:

Breakfast Buffet and Dinner Buffet
Everyone is kind from reception cleaners and restaurant felt welcome and luxury

Cons:

Carperts I think they need to put new carpets they are now old

2026-10-29 • via Nuitee
K
KOUGNON • solo_traveller • tg
7
2026-10-24 • via Nuitee
L
Li • couple • ca
8
2026-10-22 • via Nuitee
G
Gandhi • solo_traveller • zw
8
2026-10-12 • via Nuitee
V
Vavariro Linet • couple • gb
8
2026-10-10 • via Nuitee
C
CMarais • solo_traveller • za
7
Good location, hotel almost due for a revamp.
Pros:

Good location

Cons:

Hotel gets to a point in time where a revamp is needed.

2026-09-16 • via Nuitee
M
Mudassir • couple • za
10
2026-09-13 • via Nuitee
H
Heather • family_with_children • za
7
2026-09-11 • via Nuitee
A
Angela Maria Taon • family_with_children • mz
7
Pequeno almoço muito bom, funcionários muito atenciosos
Pros:

O pequeno almoço é muito bom

Cons:

Chegamos de viagem madrugada com crianças e não sei porque que motivo não tinhamos agua quente, mas entretanto durante a manhã já saia agua quente

2026-09-09 • via Nuitee
G
Godwin • solo_traveller • gh
7
By and large comfortable and the location was great.
Pros:

Had varieties to choose from which was great.

Cons:

The bathrooms could use a little upgrade.

2026-09-08 • via Nuitee
J
John • solo_traveller • gb
9
2026-09-08 • via Nuitee
R
Riaad • couple • gb
10
2026-09-01 • via Nuitee
M
Militant • couple • de
3
Not bad
Pros:

Good location

Cons:

I just expected better, the hotel’s age is catching up with it

2026-08-22 • via Nuitee
M
Martin T • solo_traveller • gb
7
2026-08-21 • via Nuitee
R
ruth • solo_traveller • gb
7
2026-08-20 • via Nuitee
A
Ahmed • extended_group • eg
7
2026-08-18 • via Nuitee
J
James • solo_traveller • ke
8
IHG Harare
Pros:

I generally liked it. But they can add modern amenities especially the showers. The staff were supportive and of great assistance.

2026-08-17 • via Nuitee
J
Juliet • solo_traveller • zw
10
Pros:

Breakfast was amaizing. I will always come again lol

Cons:

Carpets had dust

2026-08-15 • via Nuitee
A
Annancietar • solo_traveller • za
8
Pros:

Friendly staff, clean spaces both inside and outside. The breakfast was great 👍. Everything in the rooms was working. The hand wash basin in the bathroom was a but old as evidenced by chipped surface that can labour harmful germs like bacteria.

2026-08-14 • via Nuitee