DoubleTree by Hilton Washington DC – Crystal City

Hotels
•
Doubletree by Hilton
8 (1727 reviews)
300 Army Navy Drive , Arlington , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Dated room quality
Parking difficulties

Categories

Cleanliness
6.33
Several reviews mention issues with cleanliness, including dirty rooms and subpar bathroom conditions.
Service
8.8
Most reviews commend the service, including helpful staff, particularly in addressing issues.
Location
9.34
Positive feedback highlights the convenient location near metro and shopping centers.
Room Quality
7.29
Mixed reviews regarding room quality, with mentions of dated furniture and problems with beds.
Amenities
8.32
Guests appreciate the amenities like the Skybar and the availability of fresh cookies.
Value for Money
7.78
Concerns regarding room size and cleanliness relative to the price affect perceived value.
Food and Beverage
8.33
Positive remarks about the Sky Dome restaurant and overall dining experience.
Overall Experience
7.8
Overall rating influenced by both positive and negative aspects mentioned in different reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:23

Property Description

Convenient Location and Easy Access to Major Attractions
Located just across the Potomac River from Washington, D.C., the hotel offers a prime spot near iconic landmarks like the White House, Pentagon, and Arlington National Cemetery. With a complimentary shuttle service to Reagan National Airport and the nearby metro station, exploring the city is effortless for guests.

Exceptional Amenities and Services
Enjoy breathtaking city views from the rooftop restaurant, stay active in the modern fitness center, and make use of the spacious meeting and banquet facilities. The hotel goes above and beyond to ensure a comfortable and convenient stay for all visitors.

Modern Comfort and Convenience
From the complimentary airport shuttle to the versatile amenities, the National Airport Doubletree Hotel provides a seamless blend of luxury and practicality. Experience top-notch service and easy access to the best of Washington, D.C. - book your stay now!

Important information:

Please note, guests must be 21 years of age or older to check in at this property.

Pet Policy restrictions: No more than two (2) dogs are permitted in each guestroom. Guest agrees to pay a nonrefundable service fee. Guests understand that additional fees may apply in the event my dog(s) cause any damage.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DCA

Location

Guest Reviews

8
Based on 1727 reviews
Cleanliness: 6.33
Service: 8.8
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
R
Rusty • couple • us
9
Overall, we enjoyed the hotel and the closeness to the rail system.
Pros:

My daughter made the reservations for us but I didn't expect to pay the $50+ dollars a night for parking but it was a deal breaker.

Cons:

The extra money for parking.

2026-09-16 • via Nuitee
L
LaToya • couple • us
1
I would not stay at this property ever again.
Pros:

Wright from the beginning of checking in not to mention the parking the tenants were mean would not allow us to go in the parking deck after paying $50 $51 to be exact to park. You will not have a parking spot. You have to park on the street. They tell us this is right after checking in and paying the $51 to park anyway so that you don’t get towed back to the inside the young lady at the desk told me my reservation have been canceled when indeed they had not been canceled. She told my reservations was canceled and charge me my card $579 when I had already paid for my room through Booking.com and I got a rate that was cheaper than their actual rate so I’m out of $179.plus the 500 that I had already now paid to her out because she just simply did not go and look in the system and see my reservations were still sitting there. I had never checked in. She lied to me because it was easier for her to deal with me in that manner so she can get the next customer but one thing she did do I can say you will get your two cookies before you leave oh yeah, no problem. She did give us how warm cookies and because I was treated so badly I didn’t even eat my cookies not anybody cared. The manager seem to have fixed. The situation got us back into our room. We pay $45 for breakfast that we didn’t even never get to eat so no I wouldn’t recommend this hotel to anyone. The park is horrible. The customer service is horrible. My husband got locked out of the room. He forgot his room key. We were treated like criminals. They did not let us back into our room because she’s saying that we didn’t have id I shows her my ID on my phone and my reservations that I’ve checked in this room and then she looks at me and said oh I need to make a key for some reason she could not make me a duplicate key.

Cons:

Everything I did not like about the property is in the spot that I was supposed to like about the property! I did it like that cause I know they probably will delete it anyway!!

2026-09-15 • via Nuitee
P
Preston • solo_traveller • us
10
2026-09-12 • via Nuitee
M
Marion • family_with_children • us
10
Cons:

Las camas son pequeñas para dos personas

2026-09-10 • via Nuitee
D
Dale • couple • us
7
Overall my stay was excellent.
Pros:

The hotel staff was excellent especially Jennifer she continuously checked in with me to make sure I was good and actually brought towels to my room and shower cap when house keeping had me waiting.

Cons:

The only thing I disliked was that the toilet kept getting clogged up but they kept sending some one to fix it right away and the folks over me kept banging and stomping doing the hours I was trying to sleep . I think they purposely did that because security went to their room.

2026-09-10 • via Nuitee
E
Emily • family_with_children • us
10
2026-09-08 • via Nuitee
A
Ashanti • couple • us
8
It was good stay just high deposit for two nights .
Pros:

Near dc

Cons:

200 deposit fee

2026-09-08 • via Nuitee
G
Glasshebra • couple • us
7
It was a stay.
Pros:

Location was great.

Cons:

Parking was horrific and the South tower is dated.

2026-09-07 • via Nuitee
N
Niana • couple • us
10
I participated in an event that encouraged me to stay
Pros:

The room view

Cons:

Small details wear and tear. The entrance and exit congested creates delays

2026-09-05 • via Nuitee
B
Brian • couple • us
9
Excellent
Pros:

All very nice

Cons:

I think it would be nice to provide a voucher for breakfast

2026-09-03 • via Nuitee
W
Wawrzyniak • solo_traveller • us
9
Watch for incorrect charges
Pros:

Room was great . Only stayed 1 night. Flight was cancelled.

Cons:

Tried to charge my card $50.00 for no reason!

2026-08-31 • via Nuitee
A
Angel • solo_traveller • us
7
2026-08-30 • via Nuitee
L
Levar • couple • us
10
2026-08-24 • via Nuitee
V
Veletta • family_with_children • us
9
2026-08-18 • via Nuitee
K
Kiarri • couple • us
10
2026-08-18 • via Nuitee
F
Frans • solo_traveller • us
8
2026-08-16 • via Nuitee
F
Fikicia • solo_traveller • us
8
It Gets The Job Done!
Pros:

It's a good location. There is a lobby bar, plus a sky bar on the 15th floor.

Cons:

I had the King room with a balcony. The room was comfortable. However, there is no couch in the sitting area of that room. Just an ottoman chair and no foot stool. Plus, my balcony didn't have a table outside, as advertised. All and all it was comfortable, except for those few mishaps.

2026-08-15 • via Nuitee
C
Caroline • solo_traveller • be
7
Great views, but overdue for refurbishment
Pros:

What did you like?

The views from the higher floors are excellent – my room on the 11th floor had a wonderful view towards Washington, including the Washington Monument, and the evening views towards the Pentagon were beautiful. The room was a good size and having a fridge and microwave was very useful.

Several members of staff were genuinely friendly and helpful, particularly the gentleman who noticed I was still waiting for my room, brought me water and apologised, and the member of staff who assisted us at check-out.

There are also very practical food options: the more casual lobby restaurant is good and reasonably priced, food deliveries can be left at a designated area, and a supermarket with a large salad bar and hot food is only about four minutes away.

Cons:

What didn't you like?

Arrival and check-in were disappointing. There was nobody at the downstairs entrance to welcome us or indicate that reception was one floor above. The receptionist appeared inexperienced and needed assistance throughout the check-in process. Although official check-in is at 4 p.m., my room was not ready until 4:45 p.m.

Our two rooms were allocated on different floors, which was particularly inconvenient with a 10-year-old as a key card is required to use the lifts and access the floors.

The hotel is noticeably dated and needs refurbishment. The bathrooms are old-fashioned, the wooden lift interiors are worn, and the sheer curtains in BOTH of our rooms were badly torn and frayed. My bed was also too soft for my liking.

I had messaged the hotel the day before asking about a room with an opening window but received no reply; the windows are sealed.

Drinking water could also be more conveniently available. Ice machines are only on alternate floors, and the drinking fountain near the fitness area is not designed for easily filling bottles, although small bottles are available at reception.

2026-08-14 • via Nuitee
E
Edward • solo_traveller • us
9
Pros:

Comfortable room

Cons:

It wasn't clear where to park for check-in. There should be posted signs regarding check-in...in the garage. Is there a charge for the first hour, or something like that? Not everyone knows what to do...
I saw others also circling around trying to figure out where to temporarily park for checkin.

2026-08-13 • via Nuitee
T
Tasha • couple • us
5
2026-08-13 • via Nuitee