Batman's Hill on Collins

Hotels
7.9 (6001 reviews)
623 Collins Street , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Small room sizes
Service handling complaints

Categories

Cleanliness
6.73
Issues with cleanliness mentioned, including cockroaches and dirty windows.
Service
8.2
Staff were friendly and accommodating, though some service issues were noted.
Location
9.24
Great location near transport, shops, and activities.
Room Quality
6.69
Rooms described as small, noisy, and dated, with specific complaints noted.
Amenities
7.22
Amenities like breakfast positively noted; some maintenance required.
Value for Money
8.18
Overall reasonable for the location and amenities offered.
Food and Beverage
8.73
Breakfast options appreciated, though minor complaints about variety.
Overall Experience
8.2
Mixed reviews but generally positive experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Convenient Location and Nearby Attractions
Batman’s Hill on Collins is perfectly situated in Melbourne CBD, directly across from Southern Cross train station. Within minutes, guests can explore top attractions like Crown Casino and Marvel Stadium, making it an ideal choice for travelers looking to experience the best of the city.

Dining Options and Bars
Indulge in a culinary journey at the hotel's two stylish restaurants, Oak Dining Room, serving modern fusion cuisine throughout the day. Afterward, relax with a drink at Oak Room Lounge or Platform 66 Bar, offering a cozy atmosphere to unwind after a day of sightseeing.

Comfortable Rooms with Various Amenities
Each air-conditioned room at Batman's Hill on Collins is well-equipped with essentials like a minibar, refrigerator, and tea/coffee making facilities. For added luxury, some rooms feature a bathtub, and there are options with kitchen facilities for those seeking an extended stay.

Book your stay at Batman’s Hill on Collins now for a memorable Melbourne experience!

Important information:

You must show a valid photo ID and credit card upon check in. These must be in the same name as the guest's name on the booking confirmation.

Please note that a 1.4% charge applies when paying with American Express, Visa, or MasterCard.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 6001 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.2
D
Deirdre • couple • au
10
Amazing location directly opposite Southern Cross Station which makes it so easy to catch the
Pros:

Free upgrade to a 1 bedroom suite which was much appreciated after a 24 hour international flight.

2026-06-20 • via Nuitee
D
Donna • family_with_children • au
9
Was great value for money
Pros:

Accommodation clean and comfortable. Close to railway station and other transport.

2026-06-20 • via Nuitee
R
Raelene • solo_traveller • au
10
Pros:

Convenient, close to southern cross station and trams.

2026-06-20 • via Nuitee
B
Bridget • couple • au
10
Pros:

The staff were extremely kind and helpful.

2026-06-20 • via Nuitee
J
Jana • couple • au
8
2026-06-20 • via Nuitee
S
Stacey • couple • au
10
2026-06-19 • via Nuitee
S
Steel • family_with_children • au
8
An excellent trip
Pros:

The comforting environment was amazing

Cons:

The pillows were just a bit too soft

2026-06-19 • via Nuitee
O
Owen • solo_traveller • au
8
Pros:

Good location. Clean room and satisfactory amenities.

Cons:

Pillows where slightly to flat.

2026-06-19 • via Nuitee
B
Brooke • solo_traveller • au
10
Pros:

It's honestly fantastic, food, accommodation A+++

Cons:

Nothing

2026-06-19 • via Nuitee
G
Glen • couple • au
9
2026-06-19 • via Nuitee
S
Susanne • solo_traveller • au
8
2026-06-19 • via Nuitee
W
wainwright • solo_traveller • au
9
2026-06-19 • via Nuitee
W
Wilkinson • solo_traveller • au
10
Beautiful stay
Pros:

I loved the quite cosy easy to get to hotel im from Gippsland and everyone was so kind an friendly the room was lush and fresh very modern and lots of light very relaxing I will be back next time im in Melbourne everything right at your door amazing stay thank you!

Cons:

The wifi wouldn't stay connected and I didn't know how to work elvotors an staff showed me worked out door lock myself

2026-06-19 • via Nuitee
A
A8537SAchristophert • Business
4
Disapointing Accor Hotel Business Stay
Pros:

Great location opposite the station, but that’s where the positives end.
The hotel is very dated, and access is awkward—stairs up to reception, then down again to reach the lift, which is a nightmare with luggage. Rooms lack basic amenities for longer stays.
Dining options are limited (no meals Sun/Mon, no proper breakfast except smorgasbord ($35 per person) or room service), and they couldn’t cater for dietary needs. Customer service was poor—staff refused to make a coffee at 6:58am, telling us to come back at 7:00am while standing idle.
Definitely not 4-star standard. Expensive for what you get, with extra charges (even $10 to use the washing machine that broke down). Would not stay again.

2026-06-18 • via Tripadvisor
D
Dylan • couple • au
9
2026-06-18 • via Nuitee
T
Tiamzon • solo_traveller • au
10
2026-06-18 • via Nuitee
C
Carolyn • solo_traveller • au
9
Pros:

Close to Southern Cross station, really comfy bed, quiet and great breakfast.

2026-06-18 • via Nuitee
J
Jessica • couple • au
8
2026-06-18 • via Nuitee
B
Bowman • extended_group • au
9
great postion great staff so conveinient
Pros:

The staff were fantastic and let me book in early as I was playing bowls

Cons:

better view

2026-06-17 • via Nuitee
J
Jenni • solo_traveller • au
10
Pros:

Wonderful character building. Perfectly located close to southern cross station, Marvel stadium and easy walking distance to crown. Great facilities and super helpful, friendly staff.

2026-06-17 • via Nuitee