Batman's Hill on Collins

Hotels
7.9 (6155 reviews)
623 Collins Street , Melbourne , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Small room sizes
Service handling complaints

Categories

Cleanliness
6.73
Issues with cleanliness mentioned, including cockroaches and dirty windows.
Service
8.2
Staff were friendly and accommodating, though some service issues were noted.
Location
9.24
Great location near transport, shops, and activities.
Room Quality
6.69
Rooms described as small, noisy, and dated, with specific complaints noted.
Amenities
7.22
Amenities like breakfast positively noted; some maintenance required.
Value for Money
8.18
Overall reasonable for the location and amenities offered.
Food and Beverage
8.73
Breakfast options appreciated, though minor complaints about variety.
Overall Experience
8.2
Mixed reviews but generally positive experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Convenient Location and Nearby Attractions
Batman’s Hill on Collins is perfectly situated in Melbourne CBD, directly across from Southern Cross train station. Within minutes, guests can explore top attractions like Crown Casino and Marvel Stadium, making it an ideal choice for travelers looking to experience the best of the city.

Dining Options and Bars
Indulge in a culinary journey at the hotel's two stylish restaurants, Oak Dining Room, serving modern fusion cuisine throughout the day. Afterward, relax with a drink at Oak Room Lounge or Platform 66 Bar, offering a cozy atmosphere to unwind after a day of sightseeing.

Comfortable Rooms with Various Amenities
Each air-conditioned room at Batman's Hill on Collins is well-equipped with essentials like a minibar, refrigerator, and tea/coffee making facilities. For added luxury, some rooms feature a bathtub, and there are options with kitchen facilities for those seeking an extended stay.

Book your stay at Batman’s Hill on Collins now for a memorable Melbourne experience!

Important information:

You must show a valid photo ID and credit card upon check in. These must be in the same name as the guest's name on the booking confirmation.

Please note that a 1.4% charge applies when paying with American Express, Visa, or MasterCard.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 6155 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.2
S
Sahibzada Obaid solo_traveller au
8
Pros:

Location

Cons:

Bed is abit uncomfortable amd was leaning towards a side.

2026-07-25 via Nuitee
L
Lewry solo_traveller au
1
Staff are awful
2026-07-25 via Nuitee
J
Jane couple au
9
Pros:

Perfect for a late check in. Well located for trams and trains. Stay often because of the convenience.

2026-07-25 via Nuitee
S
sarah solo_traveller au
7
2026-07-25 via Nuitee
D
Dorothy solo_traveller nz
8
2026-07-25 via Nuitee
B
Barb South solo_traveller au
6
Great proximity to railway station.
Pros:

The proximity to the Southern Cross railway station.

Cons:

I arrived by myself after midnight. Had difficulties getting my luggage up the steps. Thankyou to the young woman inside at reception who helped me get the bag down the stairs. Once in my room I couldn't find the light switches as they were not near the door and I was unaware that I needed to put the card in the slot, which was around the corner, because I couldn't see it!

2026-07-25 via Nuitee
M
Martin solo_traveller au
10
2026-07-24 via Nuitee
H
Heath couple au
9
Would happily stay here again
Pros:

Well priced and great location

Cons:

Issue with tv connection

2026-07-24 via Nuitee
T
Taeiah couple au
10
2026-07-24 via Nuitee
T
Tonia couple au
8
2026-07-24 via Nuitee
A
Aaron solo_traveller au
10
2026-07-24 via Nuitee
P
pam solo_traveller au
8
Pros:

Excellent location across from Southern Cross station, close to shopping and trams outside

Cons:

I would like to have had a continental breakfast, something lite as I can't eat much in the morning. I had to pay the same price for a big breakfast. Went to McDonald's for a $12 breakfast 🥞.

2026-07-24 via Nuitee
T
Torrisi solo_traveller au
10
2026-07-23 via Nuitee
P
Phil couple au
8
Good value for city accommodation.
Pros:

Good location and value for a short stay.

Cons:

A bit noisy next to the outside heating units.

2026-07-23 via Nuitee
A
Andrew solo_traveller au
9
Great service, location, comfort
Pros:

Location , Room and bed very good.
Room/outside noise really loud and keep me awake several times during the night.

Cons:

Room and exterior noise - I turned the aircon off and noise was still there.

2026-07-23 via Nuitee
N
nigel couple au
9
very good value
2026-07-23 via Nuitee
D
dowell solo_traveller au
7
2026-07-23 via Nuitee
B
Bennett couple au
8
Great staff, lovely room with comfortable bed, close to transportation.
Pros:

Close to train station. Good value. Nice breakfast with excellent breakfast staff, couldn't do enough for you! Reception staff was fantastic, friendly, helpful.

Cons:

The direction to ramp entrance is confusing as the business they reference moved, and a bit of a walk for disabled. Misinformation on emails about lunch being offered. The bed in our room was on wheels and moved Everytime you tried to get in or out- dangerous as we both have mobility issues.

2026-07-23 via Nuitee
S
SSU YUAN family_with_children tw
10
地點便利,住宿感覺不錯
Pros:

地點就在南十字星車站對面,地點十分便利

2026-07-23 via Nuitee
R
Rachael couple au
8
Comfy and convenient
2026-07-23 via Nuitee