Batman's Hill on Collins

Hotels
7.9 (6362 reviews)
623 Collins Street , Melbourne , AU
+61 3 9614 6344

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location near Southern Cross Station and trams
Friendly, helpful and accommodating staff
Comfortable beds and useful in-room amenities (tea/coffee, power outlets)
Convenient for CBD, conferences and transport links
Good value/price for many guests
Cons:
Rooms often small, dated or with tiny bathrooms
Cleanliness concerns in some rooms (mould, bad smells, plasticky sheets)
Limited food & beverage options (no lunch/dinner/room service at times; restricted restaurant hours)
Occasional amenity failures (TV not working) and lack of some facilities (no oven, no internal ramp)
Isolated reports of noise and thin walls

Categories

Cleanliness
6.5
Mixed reports: several guests praised cleanliness, but multiple reviews mention mould in the bathroom, bad smells and plasticky sheets which lowered the perception.
Service
9.6
Consistently positive: staff repeatedly described as friendly, helpful and accommodating; isolated reports of brusque interaction but overall strong service sentiment.
Location
9.8
Outstanding location: numerous comments about being across from Southern Cross Station, trams at the doorstep and very convenient for CBD and conferences.
Room Quality
6.8
Mixed to below average: many guests note small, dated rooms and tiny bathrooms; some found beds comfortable but issues like sliding sheets and old fixtures were common.
Amenities
7.9
Good basic in-room amenities (tea/coffee, hair dryer, many power outlets) noted, but issues reported with TV, lack of in-room ovens, luggage access (no ramp) and limited hotel facilities.
Value for Money
7.4
Generally seen as good value by several guests for location and price, though a few felt the rooms were overpriced given their dated condition.
Food and Beverage
6.9
Breakfast/buffet received positive mentions, but guests frequently noted limited F&B options (no lunch/dinner or room service in some stays, restaurant/bar hours restrictive).
Overall Experience
8.3
Overall pleasant and convenient stay for most guests due to location and helpful staff, despite some room/cleanliness issues that affected a minority of experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Convenient Location and Nearby Attractions
Batman’s Hill on Collins is perfectly situated in Melbourne CBD, directly across from Southern Cross train station. Within minutes, guests can explore top attractions like Crown Casino and Marvel Stadium, making it an ideal choice for travelers looking to experience the best of the city.

Dining Options and Bars
Indulge in a culinary journey at the hotel's two stylish restaurants, Oak Dining Room, serving modern fusion cuisine throughout the day. Afterward, relax with a drink at Oak Room Lounge or Platform 66 Bar, offering a cozy atmosphere to unwind after a day of sightseeing.

Comfortable Rooms with Various Amenities
Each air-conditioned room at Batman's Hill on Collins is well-equipped with essentials like a minibar, refrigerator, and tea/coffee making facilities. For added luxury, some rooms feature a bathtub, and there are options with kitchen facilities for those seeking an extended stay.

Book your stay at Batman’s Hill on Collins now for a memorable Melbourne experience!

Important information:

You must show a valid photo ID and credit card upon check in. These must be in the same name as the guest's name on the booking confirmation.

Please note that a 1.4% charge applies when paying with American Express, Visa, or MasterCard.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

7.9
Based on 6362 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9.8
Room Quality: 6.8
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 8.3
T
Toni-Ann • family_with_children • au
6
Great location and price, some facilities issues
Pros:

Fantastic location, good price and staff were extremely friendly and helpful. Bed itself was comfortable and in room amenities (tea, coffee, hair dryer etc) were all good, lightswitches and different light options were very convenient, loads of PowerPoint's in helpful places

Cons:

Shower had problems with water temp changing constantly throughout, there was mould on the wall and ceiling above the shower in the bathroom, sheets were very plastic feeling and the blinds let in a lot of light.

2026-10-31 • via Nuitee
D
Davena • extended_group • au
10
Needed somewhere close to Southern Cross Station and have stayed here before. It was so easy and would definatley stay a
Pros:

It has everything and is in a great spot!

Cons:

It was all good!

2026-10-31 • via Nuitee
G
Giavris • solo_traveller • au
10
2026-10-31 • via Nuitee
A
anna • family_with_children • au
10
Pros:

The staff was very understanding and very kind

Cons:

none at all

2026-10-31 • via Nuitee
K
Keenan • couple • au
8
Nice
Pros:

Comfy quiet

Cons:

Nothing comes to mind

2026-10-30 • via Nuitee
K
Kathryn • solo_traveller • au
10
Pros:

Location to Southern Cross Station.

2026-10-30 • via Nuitee
E
Emma • couple • au
4
Cons:

The shower drain smelt

2026-10-30 • via Nuitee
K
Kamilah • couple • au
9
2026-10-29 • via Nuitee
E
Emma • family_with_children • au
6
2026-10-29 • via Nuitee
F
Frieda • couple • au
8
Comfortable and convenient
Pros:

It is very near to all
Public transport. Staff pleasant and helpful. Beds comfortable and clean

Cons:

Rooms are somewhat small but fine for a couple of night stay

2026-10-29 • via Nuitee
R
Rico76 • family_with_children • au
8
Beautiful old building. Great location.
Pros:

The location was excellent (across from the train station). The staff were very friendly and helpful. The architecture of the old building was lovely. The tram stop was at the door step.

Cons:

Getting picky, but the bottom sheet on the bed kept sliding off.

2026-10-29 • via Nuitee
M
Matthew • couple • au
10
excellent
Pros:

it was clean and close to train station

Cons:

nothing

2026-10-29 • via Nuitee
S
Samarbir • solo_traveller • au
3
Pros:

noting

Cons:

no oven in room
TV not working

2026-10-28 • via Nuitee
P
pharsai • extended_group • th
9
Pros:

location with service mind of staff
easy to find nice restaurant around there

Cons:

nothing

2026-10-28 • via Nuitee
F
Fu • solo_traveller • tw
9
2026-10-28 • via Nuitee
G
Giovanni • solo_traveller • au
3
One of the worst places I've ever been
Pros:

Nothing

Cons:

The appearance is poor, the rooms are old, tiny and the sink is inside thr room! Any noise coming from the corridor or the surrounding rooms reaches your room unfiltered. Everything is old and i can't believe i had to pay $200 for this.

2026-10-28 • via Nuitee
B
Barbara • couple • au
5
Not the best, for a first time stay
Pros:

Water was hot

Cons:

Room was cold and uninviting, carpet looked old and unclean. Bed moved as you tied to get in and out. Felt like room was an afterthought

2026-10-27 • via Nuitee
M
Marichu • couple • au
10
I am looking forward to stay there again
Pros:

Good breakfast

2026-10-27 • via Nuitee
W
Wilson • couple • nz
8
short, but ok
Pros:

location

Cons:

shower/bathroom are tiny

2026-10-27 • via Nuitee
K
Kim • couple • au
10
2026-10-27 • via Nuitee