Batman's Hill on Collins

Hotels
7.9 (6370 reviews)
623 Collins Street , Melbourne , AU

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Small room sizes
Service handling complaints

Categories

Cleanliness
6.73
Issues with cleanliness mentioned, including cockroaches and dirty windows.
Service
8.2
Staff were friendly and accommodating, though some service issues were noted.
Location
9.24
Great location near transport, shops, and activities.
Room Quality
6.69
Rooms described as small, noisy, and dated, with specific complaints noted.
Amenities
7.22
Amenities like breakfast positively noted; some maintenance required.
Value for Money
8.18
Overall reasonable for the location and amenities offered.
Food and Beverage
8.73
Breakfast options appreciated, though minor complaints about variety.
Overall Experience
8.2
Mixed reviews but generally positive experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Convenient Location and Nearby Attractions
Batman’s Hill on Collins is perfectly situated in Melbourne CBD, directly across from Southern Cross train station. Within minutes, guests can explore top attractions like Crown Casino and Marvel Stadium, making it an ideal choice for travelers looking to experience the best of the city.

Dining Options and Bars
Indulge in a culinary journey at the hotel's two stylish restaurants, Oak Dining Room, serving modern fusion cuisine throughout the day. Afterward, relax with a drink at Oak Room Lounge or Platform 66 Bar, offering a cozy atmosphere to unwind after a day of sightseeing.

Comfortable Rooms with Various Amenities
Each air-conditioned room at Batman's Hill on Collins is well-equipped with essentials like a minibar, refrigerator, and tea/coffee making facilities. For added luxury, some rooms feature a bathtub, and there are options with kitchen facilities for those seeking an extended stay.

Book your stay at Batman’s Hill on Collins now for a memorable Melbourne experience!

Important information:

You must show a valid photo ID and credit card upon check in. These must be in the same name as the guest's name on the booking confirmation.

Please note that a 1.4% charge applies when paying with American Express, Visa, or MasterCard.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

7.9
Based on 6370 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.2
A
Alison • couple • au
8
2026-09-19 • via Nuitee
C
cheryl • extended_group • au
7
as above
Pros:

The close proximity to train and trams

Cons:

the wc door squeaked. our room had a terrible outlook
This was my third stay in about two months Perhaps a little foresight with room allocation

2026-09-19 • via Nuitee
M
Matthew • couple • au
9
2026-09-18 • via Nuitee
R
Ronalyn • extended_group • au
8
Budget-friendly and close to train station
Pros:

I love that it was close to Southern Cross station and that there were several choices of fastfood and restaurants nearby.

Cons:

We were in a room on the 1st floor and can hear loud knocking on the entrance door around 1am. Unsure if it was a guest checking in late or just random people on the streets.

2026-09-18 • via Nuitee
O
Olivia • extended_group • au
3
The room was poorly layed out, the staff were clearly judgemental.
Pros:

The location was good, close to the train station and food.

Cons:

The size of the room was ridiculous for the price, the showerhead kept falling off and hitting us in the head, the sink kept wetting the carpet, there was no good airflow in the room it kept getting stuffy.
And even though we were going out of our way to go all the way downstairs to smoke, I’m assuming because of the way we look, we were accused of smoking in the room and were charged a fee from it, even though we were almost certain it was the room next to us, as the hallway stunk but our room did not, and again, we were going out of our way to go all the way downstairs to smoke and yet were still accused of smoking in the room. Oh and the elevator in the standed wing was clearly broken, buttons barely working, shook like crazy and the screen that shows what level you’re on only worked half the time.

2026-09-18 • via Nuitee
M
Matthew • couple • au
9
2026-09-18 • via Nuitee
S
Sean Iverson • solo_traveller • au
9
2026-09-18 • via Nuitee
R
Robert • couple • au
7
2026-09-18 • via Nuitee
V
Vanessa • solo_traveller • au
9
Convenient for my needs
Pros:

Central location, easy access to PT, shops, business, restaurants and transport to airport from Southern Cross Station

Cons:

N/A

2026-09-18 • via Nuitee
P
Pedro • couple • au
6
2026-09-17 • via Nuitee
M
Marianne • extended_group • au
7
Overall stay was excellent staffing was exceptional
Pros:

Location was excellent for both trains and trams

Cons:

The single beds could have been a little bit more comfortable

2026-09-17 • via Nuitee
L
Lisa • couple • au
8
2026-09-16 • via Nuitee
R
Ross • couple • au
10
Excellent
Pros:

Location central to Melbourne

Cons:

Confusion over second room card

2026-09-16 • via Nuitee
P
Pornrat • family_with_children • au
8
Close to Southern Cross Train station. Very quiet had a good night sleep
2026-09-15 • via Nuitee
K
Kerry • solo_traveller • au
9
Pros:

Staff were all lovely
Husband has problems and pain walking and we were given a accessible Room, which we were very grateful for

2026-09-14 • via Nuitee
P
Patricia • extended_group • au
9
Excellent staff, central location great value for money
Pros:

Loved how fabulous the staff were - genuinely professional & considerate. Will checked us in an could not have been more helpful.

Cons:

No pen & paper in the room 🤷‍♀️

2026-09-14 • via Nuitee
M
McGregor • couple • au
8
2026-09-14 • via Nuitee
G
gavin • couple • gb
10
Would definitely return again
Pros:

Everything except the lack of evening meals. This was a 2nd stay in a 4 week holiday. Well done and thank you!

Cons:

Breakfast was slightly below expectations.

2026-09-14 • via Nuitee
F
Fiona • family_with_children • au
9
Pros:

The space and the feel

Cons:

Couldn’t get dinner there

2026-09-14 • via Nuitee
E
Ella • extended_group • au
8
2026-09-13 • via Nuitee