Batman's Hill on Collins

Hotels
7.9 (6303 reviews)
623 Collins Street , Melbourne , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Small room sizes
Service handling complaints

Categories

Cleanliness
6.73
Issues with cleanliness mentioned, including cockroaches and dirty windows.
Service
8.2
Staff were friendly and accommodating, though some service issues were noted.
Location
9.24
Great location near transport, shops, and activities.
Room Quality
6.69
Rooms described as small, noisy, and dated, with specific complaints noted.
Amenities
7.22
Amenities like breakfast positively noted; some maintenance required.
Value for Money
8.18
Overall reasonable for the location and amenities offered.
Food and Beverage
8.73
Breakfast options appreciated, though minor complaints about variety.
Overall Experience
8.2
Mixed reviews but generally positive experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Convenient Location and Nearby Attractions
Batman’s Hill on Collins is perfectly situated in Melbourne CBD, directly across from Southern Cross train station. Within minutes, guests can explore top attractions like Crown Casino and Marvel Stadium, making it an ideal choice for travelers looking to experience the best of the city.

Dining Options and Bars
Indulge in a culinary journey at the hotel's two stylish restaurants, Oak Dining Room, serving modern fusion cuisine throughout the day. Afterward, relax with a drink at Oak Room Lounge or Platform 66 Bar, offering a cozy atmosphere to unwind after a day of sightseeing.

Comfortable Rooms with Various Amenities
Each air-conditioned room at Batman's Hill on Collins is well-equipped with essentials like a minibar, refrigerator, and tea/coffee making facilities. For added luxury, some rooms feature a bathtub, and there are options with kitchen facilities for those seeking an extended stay.

Book your stay at Batman’s Hill on Collins now for a memorable Melbourne experience!

Important information:

You must show a valid photo ID and credit card upon check in. These must be in the same name as the guest's name on the booking confirmation.

Please note that a 1.4% charge applies when paying with American Express, Visa, or MasterCard.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

7.9
Based on 6303 reviews
Cleanliness: 6.73
Service: 8.2
Location: 9.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.2
A
Alan couple au
8
great stay
Pros:

great location for event in melbourne

Cons:

nothing

2026-08-30 via Nuitee
R
Robyn extended_group au
9
Pros:

Bed comfortable the food was nice
Staff were helpful and the property is in a good area close to everything

2026-08-29 via Nuitee
M
Mahesh solo_traveller au
7
2026-08-29 via Nuitee
J
Joanne solo_traveller au
8
Pros:

Very comfy beds. We had a small room, but it didn't matter as the location is amazing.

Cons:

No elevator to the exact floor. We had to drag suitcases up and down stairs

2026-08-29 via Nuitee
T
Tracy solo_traveller au
10
Pros:

It was close to train station close to food out lets

2026-08-29 via Nuitee
M
Michelle extended_group au
8
Love the staff ♥️♥️
Pros:

Location

Cons:

Room a little dated

2026-08-29 via Nuitee
K
Kirstyn couple au
10
They upgraded my mum and I to a premium rooom.
Pros:

Great location

Cons:

Nothing

2026-08-29 via Nuitee
B
bellapretenda Solo travel Sydney, New South Wales
10
Beautiful Heritage, location, welcome and experience. Highest recommendation
Pros:

After the shocking slide of Mercure Welcome now Mercure Central into disgraceful. I was not a tree and discovered this simply gorgeous hotel. And what a gem. Best seamless welcome ever and it only got better! My very spacious room an oasis of gorgeous. Quiet. Clean. Comfortable and so charming. Only downside are timings. Check out at 10am with an additional $20ph thereafter depending on availability. Breakfast kitchen closes at 10am weekends. And bar (no restaurant) opens at 5pm. The bountiful options nearby makes this really ok. Entry to reception on level M. I simply loved the experience and now this and Sofitel are my Melbourne go tos. Don’t hesitate. It’s beautiful.

2026-08-28 via Tripadvisor
M
Michael family_with_children au
10
Great location
Pros:

Access to train station

Cons:

We where happy, Nothing not to like

2026-08-28 via Nuitee
L
Langshaw couple au
9
Pros:

Excellent choice of food. Good location on Ground Floor

Cons:

Nothing

2026-08-28 via Nuitee
J
JANDA extended_group au
9
Happy with our stay..highly recommend
Pros:

Location Price and comfiness

Cons:

The beds moved.

2026-08-28 via Nuitee
F
Fiona solo_traveller gb
3
Not impressed for £ paid
Pros:

Close to Southern cross station

Cons:

Stale smell when first walked in room. No complimentary water. Towels were tatty. TV not working properly

2026-08-27 via Nuitee
J
Jessica family_with_children au
6
2026-08-27 via Nuitee
H
Heidi couple nz
10
Pros:

Literally across the road from the Southern Cross Station - perfect if you just need a bed

Cons:

I wouldn't stay for a few days, but perfect for a quick stop. Staff were super generous in letting us check out late due to a surprise migraine

2026-08-26 via Nuitee
A
Annette solo_traveller au
10
It was perfect for my circumstances. Breakfast was lovely
Pros:

I had returned from a long flight and was exhausted. I was allowed to go into my room early. Thankyou for allowing that. I really needed to lay down.

Cons:

I wasn’t given the wifi details, when I got my key. I was too tired to ring.

2026-08-26 via Nuitee
C
cheryl couple au
6
The light was essential due an eye operation that day. We will have stayed here 3 times in two m
Cons:

The reading light did not work.

2026-08-26 via Nuitee
A
Allison couple au
8
Great location & staff. Preferred place to stay when in the city for work.
Pros:

Location is convenient to Southern Cross and the workplace I had to work at.
Bathroom was upgraded & appeared reasonably new. Staff were great.

Cons:

Unfortunately the restaurant wasn’t open (on a night it usually is) which was one of the reasons I like to stay here. As a women on her own in the city, I had to go out to find dinner. However this was an exception and wouldn’t stop me from staying again.

2026-08-26 via Nuitee
S
Stuart couple au
9
2026-08-25 via Nuitee
M
melinda family_with_children au
10
Great
Pros:

The location was excellent, close to southern cross station. The beds were comfy

2026-08-25 via Nuitee
M
Mark solo_traveller au
7
It’s was okay
Pros:

Location

Cons:

Bed my fault I ordered the wrong room

2026-08-25 via Nuitee