Stanhope Hotel by Thon Hotels

Hotels
•
Thon Hotels
9.2 (1933 reviews)
Rue du Commerce 9 , Brussels , BE

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and elegant rooms
Good location near attractions
High-quality amenities
Cons:
Limited breakfast variety
Parking information not clearly communicated
Temperature control in rooms problematic

Categories

Cleanliness
9.31
The hotel is described as clean and well-maintained in multiple reviews.
Service
9.78
Numerous reviews mention friendly and attentive staff, showcasing a high level of service.
Location
9.32
Several reviews highlight the hotel's proximity to attractions, making it a convenient location.
Room Quality
9.27
Guests appreciate the spacious and well-decorated rooms, contributing to a positive sentiment.
Amenities
9.1
Amenities such as the breakfast offerings and complimentary items received mixed feedback; overall seen well.
Value for Money
8.76
Some feedback regarding breakfast prices and lack of complimentary items, but still seen as good value for a luxury hotel.
Food and Beverage
8.31
While many enjoyed the offerings, there were mentions of limited variety in breakfast choices.
Overall Experience
9.78
Most reviews express a strong overall satisfaction with their stay, often indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:33

Property Description

Luxurious 5-Star Hotel in Brussels

Refurbished Elegance: This boutique hotel, renovated in 2019, offers air-conditioned rooms with Molton Brown toiletries and a 24-hour gym with a sauna.

Culinary Delights: Guests can savor a full English breakfast buffet under a 100-year-old Magnolia Tree or dine at the Brighton Restaurant, a fusion of British and Oriental design.

Prime Location: Situated between the European district and city center, Stanhope Hotel by Thon Hotels is a short walk from major attractions and the Trone metro station for easy city exploration.

Book your stay at Stanhope Hotel by Thon Hotels for a luxurious and convenient experience in Brussels!

Important information:

Please note that a deposit for the total price of the stay and an additional charge of EUR 50 per night is required upon check-in. The unused balance will be released on the credit card or returned in cash upon check-out.

Please note that a chargeable upgrade to a superior room type is necessary for a third guest when requesting an extra bed.

Please note that you are required to show the credit card the booking has been made with or an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that city tax is always paid upon check-out, it will never be charged in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

9.2
Based on 1933 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.1
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.78
D
DIEGO • solo_traveller • it
8
2026-09-19 • via Nuitee
A
Alexandre • solo_traveller • nl
3
could work on customer focus
Pros:

the location is pretty central,
charging station for electric cars in the hotel parking

Cons:

Did not have hot water in the shower, reported to the staff next morning who said it will be fixed. it was not fixed in the evening when coming back to the room, without any communication. I was really disappointed not only that it was not fixed but also by the lack of communication and interest in their client, really not customer oriented.
Staff offered a new room.

the room is connected to another room but there is a space between the door and the frame, you get the light from the other room and it is also a single door so you hear everything from the other side. room 251 is definitely not value for money.

2026-09-18 • via Nuitee
W
Wilhelm • solo_traveller • de
10
Perfect in every Aspekt
2026-09-18 • via Nuitee
J
Jose M • couple • es
9
2026-09-17 • via Nuitee
C
Cyrille • couple • fr
10
Toppp
Pros:

Comme chez nous

2026-09-17 • via Nuitee
L
Libanaga • solo_traveller • it
6
2026-09-16 • via Nuitee
S
Soraya • couple • be
10
2026-09-14 • via Nuitee
T
Tanja • solo_traveller • de
10
2026-09-14 • via Nuitee
M
Marc • couple • be
8
OK maar niet 5 sterren waard
Pros:

Mooi hotel - fijn en uitgebreid ontbijt.

Cons:

Kamer was niet voldoende poper, veel stof en vlekken.
Fouten bij de afrekening: ik kreeg 4 x ontbijt aangerekend en was maar één ochtend met 2 personen aanwezig. Ik vroeg naar een factuur van het verblijf maar kreeg enkel een kosten bonnetje van het ontbijt. Nu aan Booking.com de factuur moeten vragen.

2026-09-14 • via Nuitee
L
LYDIE • solo_traveller • fr
10
2026-09-13 • via Nuitee
S
Sue • couple • gb
9
beautiful hotel with friendly staff in very good location
2026-09-13 • via Nuitee
P
Pauline • couple • be
10
2026-09-13 • via Nuitee
F
Frederic • solo_traveller • fr
10
Pros:

Jolie terrasse. Très bon petit déjeuner. Excellent accueil. Hôtel au calme tout étant très bien situé

Cons:

Rien

2026-09-12 • via Nuitee
S
Soni • solo_traveller • lu
8
2026-09-12 • via Nuitee
J
Jian • extended_group • de
10
Excellent service, clean and comfortable room, and a very convenient location — highly recommended.
Pros:

We had a wonderful stay at this hotel. The service was excellent, and the staff were very friendly, professional, and helpful. The room was clean, tidy, and comfortable. The location is also very convenient, making it easy to get around. Thank you very much to the whole team for the great service. We would definitely recommend this hotel and would be happy to stay here again.

2026-09-10 • via Nuitee
S
Stephen • couple • gb
9
Very comfortable stay in a luxury property.
Pros:

Our room was upgraded to a suite on arrival which was very gratifying. Staff unfailingly helpful. Beautiful and comfortable room. Excellent breakfast. Bar prices not cheap, but perfectly reasonable given the standard of the hotel. Nice little gym and sauna facilities. The hotel is not centrally situated (unless you have business in the European Quarter) but this makes access much easier (driving in the tourist enter of Brussels is emphatically not for the feint hearted!). If you are driving, make sure you book a parking space.

2026-09-09 • via Nuitee
T
Torbjörn • extended_group • se
10
Proffsig service i anrik miljö
Pros:

Lyxigt och anrikt med proffsig, trevlig och rutinerad personal. Personliga och välutrustade rum. Härliga kuddar o täcken. Mycket bra frukost och serveringspersonal på tå.

2026-09-09 • via Nuitee
P
Philippe • solo_traveller • be
10
2026-09-08 • via Nuitee
L
Lisa • solo_traveller • dk
10
2026-09-08 • via Nuitee
G
Galina • couple • fr
10
2026-09-08 • via Nuitee