Holiday Inn Missoula Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (436 reviews)
200 South Pattee , Missoula , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Good amenities
Cons:
Outdated rooms
Noise issues
Limited food options

Categories

Cleanliness
8.25
Generally clean, but some rooms showed wear and lack of updates.
Service
9.25
Staff received high praise for friendliness and helpfulness.
Location
9.25
Excellent location for exploring downtown and events.
Room Quality
7.75
Rooms varied significantly in quality, with some being outdated.
Amenities
8.75
Amenities were adequate, but limited restaurant options mentioned.
Value for Money
8.25
Price may not align with higher quality updates needed in rooms.
Food and Beverage
7.75
Breakfast quality was mentioned as an additional cost.
Overall Experience
8.75
Most guests had a pleasant stay with noted issues in individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:42

Property Description

Riverfront Location
The Holiday Inn in the Heart of Missoula offers stunning views of the Clark Fork River, providing a serene backdrop for your stay.

On-Site Restaurant and Bar
Indulge in delicious American cuisine at Brooks & Browns, the hotel's restaurant and bar. From campfire trout to the famous Brookie Brownie dessert, savor a variety of dishes in a cozy setting.

Amenities Galore
Enjoy complimentary shuttle service to and from Missoula International Airport, free WiFi, cable TV, and in-room coffee maker and refrigerator. Take a dip in the indoor pool, relax in the whirlpool, or stay active in the fitness center.

Ready to experience comfort and convenience in Missoula? Book your stay at Holiday Inn Missoula Downtown at the Park now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 436 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
J
Janet • extended_group • us
10
Great stay for wedding festivities in area and Farmers market.
Pros:

Great location! Excellent staff!

2026-09-18 • via Nuitee
P
Patrick • couple • us
10
2026-09-14 • via Nuitee
M
Maria Teresa • solo_traveller • br
9
Excelente hotel
Pros:

Adorei os detalhes no quarto. A luz na base da cama para nos ajudar de madrugada. A luz do banheiro que acendia quando nos aproximavamos. Detalhes que melhoram nossa estadia.

2026-09-12 • via Nuitee
G
GINA • couple • us
8
Nice location
Pros:

Location, free parking, clean, good breakfast

Cons:

Hot tub was shut down. Lobby smells like chlorine.

2026-09-12 • via Nuitee
S
Susie • couple • us
10
2026-09-06 • via Nuitee
I
Igor • solo_traveller • us
3
2026-09-04 • via Nuitee
K
Kai Wen • solo_traveller • tw
8
Pros:

Breakfast

2026-09-04 • via Nuitee
C
Charlotte • couple • us
7
Nice place, but staff is not nice to Booking.com reservations.
Pros:

The newly remodeled room was lovely. Location was very convenient to downtown.

Cons:

I think because we made our reservations through Booking.com we were refused an early check in. Parties before and after us were able to get their rooms. We were told to come back at 4, which we did and were again told there were no rooms available. My husband then assertively stepped in and the clerk magically found a room!

2026-08-27 • via Nuitee
T
Trevor • couple • ca
6
Disappointing
Pros:

Location

Cons:

Air conditioner was out the patio door which was wide open to the lobby.
Loud!

2026-08-19 • via Nuitee
S
Seri • extended_group • us
10
2026-08-16 • via Nuitee
K
Karl Ivan • extended_group • ph
10
2026-08-06 • via Nuitee
L
Lisa • couple • us
7
Pros:

Location and the newly remodeled rooms

Cons:

Walls are very thin! It can be loud!

2026-08-03 • via Nuitee
P
Paige Enderle (she/her) • solo_traveller • us
8
Good Location, Safe and Family Appropriate
Pros:

The bathroom was updated and lovely. The breakfast was pretty good.

Cons:

Our rooms featured views of garbage bags. Parking was tight, as there are ongoing renovations, but the manager worked hard to secure a space for us. There were amenities missing, and a remote from our rooms, and were partially remedied. The main issues were red smears on the walls, which were less than comforting. When reported, the staff attempted to remove them, which made it worse.

2026-07-24 • via Nuitee
S
Sarah • extended_group • us
7
Expensive for a Holiday Inn
Pros:

The room was updated. The beds were comfortable. Room was quiet.

Cons:

The price was insane. The check in was a very long line, and some people couldn't get to the rooms right away because the cleaners were behind. There was no parking available in the lot or the garage. Just unorganized chaos. No free breakfast.

2026-07-23 • via Nuitee
M
Marshall • extended_group • us
9
2026-07-22 • via Nuitee
T
teresa • solo_traveller • us
3
Concert stay
Pros:

The staff were friendly and helpful.

Cons:

The hotel is under renovation. The fire alarm went off during check-in time. Our room was not ready to be in service. The maintenance people were very busy with clogged sinks and mini fridge installation in our room. The air conditioner was not working until the end of our stay.

2026-07-22 • via Nuitee
A
Alex • extended_group • us
7
Nice hotel, great staff, overall we still had a good time.
Pros:

Very friendly staff, they were very nice and helpful.

Cons:

I understand it was under renovation, we had to drain the portable AC unit multiple times throughout the night. And the hotel got pretty noisy, so sleeping was really rough. And the mini fridge wasn’t a mini fridge and I don’t think it was actually working. We had to constantly get ice to keep our stuff cold.

2026-07-20 • via Nuitee
S
Susan • extended_group • us
7
2026-07-18 • via Nuitee
C
Corona • couple • de
5
2026-07-12 • via Nuitee
H
Hauenstein • couple • us
4
Pros:

Location, this hotel is in the heart of the marathon activities which is why we chose it plus it had a spa we hoped to use following our activities, however the temp was not so useful.

Cons:

Hot tub was cool, prolly less than 100, Construction was being done adjacent to our room on a Sunday afternoon while we were trying to rest and recover from the Missoula Marathon.
Breakfast was $16 each so we chose to not participate.

2026-06-30 • via Nuitee