Thon Hotel Polar

Hotels
Thon Hotels
8.5 (587 reviews)
Grønnegata 45 , Tromsø , no

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Great breakfast variety
Friendly staff
Cons:
Cleanliness issues
Small room size
Noise from the restaurant

Categories

Cleanliness
6.83
Issues with cleanliness noted, including unclean rooms and hallways.
Service
9.3
Service received positive comments regarding staff friendliness and helpfulness.
Location
9.34
Convenient central location, praised in multiple reviews.
Room Quality
7.29
Rooms reported to be small or with maintenance issues, affecting comfort.
Amenities
8.82
Breakfast and available amenities generally positively regarded.
Value for Money
8.28
Adequate value considering location and services, though some mentioned price concerns for room size.
Food and Beverage
9.33
Breakfast variety and quality were highlighted positively.
Overall Experience
8.8
Overall satisfactory experience with noted exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:46

Property Description

Prime Location near Storgata Shopping Street
Thon Hotel Polar is a cozy retreat just steps away from the bustling Storgata shopping street, making it a shopper's paradise.

Comfortable Rooms with Modern Amenities
Experience comfort at its best in our rooms featuring flat-screen TVs, free Wi-Fi, and private bathrooms. Wooden floors and a work desk add a touch of warmth to your stay.

Delicious Breakfast and Dining Options
Indulge in our large buffet breakfast with organic selections and a variety of hot and cold dishes. For a culinary delight, dine at the popular Egon Restaurant offering a mix of Norwegian and international cuisine.

Book your stay at Thon Hotel Polar now to enjoy a perfect blend of convenience and comfort!

Important information:

When booking 9 rooms or more, different policies and additional supplements will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for NOK 100 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for NOK 100 per person per night when using an available extra bed.
    People 13 years old and over stay for NOK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 587 reviews
Cleanliness: 6.83
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 8.8
M
Miriam solo_traveller de
9
Pros:

Schönes ruhiges Zimmer, obwohl es zur Straße hin lag. Ich war nur für 1 Nacht dort und musste morgens um 6 wieder los, so dass ich nichts zum Frühstück sagen kann. Ich hätte ein Lunchpaket bekommen können, allerdings wären auf dem Sandwich Käse und Schinken gewesen - nichts für mich als Vegetarier, etwas Schade, dass man da keine Auswahlmöglichkeit hatte.

Cons:

Für eine Nacht zu teuer, lag wohl am Marathon, der an dem Abend stattfand.

2026-06-27 via Nuitee
C
Claire couple se
5
First and last time
2026-06-21 via Nuitee
S
sørum solo_traveller no
8
Pros:

Helt greit rom. Frokosten var nydelig. Personalet hyggelig.

2026-05-24 via Nuitee
L
Lions300 Couples Melbourne, Victoria
10
Great stay
Pros:

Great stay, great location. We were grateful to be upgraded to a room with a sea view. The room is compact but lacked nothing. Minimalist decor added to the feel of space. Bathroom was sufficient.
Highlight of the hotel is the staff, fabulous breakfast which is included in the price of the room (huge selection) and the lounge with coffee and tea.

2026-05-23 via Tripadvisor
M
Mikkel couple no
6
litt dårlig
Pros:

bra

Cons:

sevisen. vi plagdes med dørlåsen flere ganger den kunne ikke låses/åpnes med kortet. fikk nytt kort ved avreise. den virket ikke. ba om , det fikk vi ikke

2026-05-19 via Nuitee
J
Jörgen extended_group se
8
Pros:

Bra utbud på frukosten, trevligt rum. Kul med mindre aktiviteter (shuffleboard) att tillgå. Centralt läge

Cons:

Städningen, hittade lite använda plåster på rummet.

2026-05-19 via Nuitee
M
Morgane solo_traveller fr
9
2026-05-03 via Nuitee
C
Charlotte solo_traveller es
8
2026-05-03 via Nuitee
M
M2473JPmariah Business
10
Nice stay in the city center
Pros:

Nice stay in the city center. Service mindes staff in the reception. For example. I needed to bortom an iron. Even though the staff in the reception did not know were it was locared exactely, the staff event to find it. Clean room.

2026-04-29 via Tripadvisor
W
Weronica solo_traveller no
6
2026-04-29 via Nuitee
R
Rosalia solo_traveller br
10
2026-04-24 via Nuitee
J
Josef solo_traveller no
10
2026-04-20 via Nuitee
G
Giuseppe Gabriele couple it
8
Pros:

colazione ottima

2026-04-17 via Nuitee
A
Anita solo_traveller no
8
2026-04-15 via Nuitee
K
Kay Gunnar family_with_children no
10
Pros:

Fantastisk fint stort rom , d har vi ikke fått tidligere.

2026-04-02 via Nuitee
W
Willy couple fr
8
Pros:

Proximité du port et du centre

Cons:

Mauvaises indications des horaires de petit dej annoncé 11:00 mais fin a 10:30

2026-04-01 via Nuitee
V
Vigdis solo_traveller no
3
Ikke som forventet
Pros:

Beliggenheten

Cons:

Veistøy og litt skittent rom, fingermerker på døra til bad, søppel under skap ved inngang, mørke hår i senga

2026-03-31 via Nuitee
F
Franziska couple de
6
2026-03-29 via Nuitee
E
Esther extended_group ch
8
Pros:

Das Frühstück war sehr ausreichend vielfältig. Die Lage zu den Sehenswürdigkeiten waren perfekt. das Zimmer war ideal von der Grösse her und sauber.

2026-03-26 via Nuitee
M
Mariano couple ar
10
Excelente opción cerca de todo a pie. Desayuno completo, habitaciones cómodas y muy limpio
Pros:

Excelente ubicación, desayuno y atención del personal

Cons:

Nada

2026-03-23 via Nuitee