Crowne Plaza Hotel Philadelphia - King of Prussia by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (441 reviews)
260 Mall Boulevard , King of Prussia , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location near King of Prussia Mall / convenient parking
Friendly, helpful and responsive staff (multiple mentions)
Clean and comfortable rooms reported by many guests
Good/free breakfast and coffee
Onsite restaurant
Cons:
Hallways described as dark, smelly and dated (old rugs/elevator)
AC/temperature control problems and room mustiness
Noise issues (conventions, thin walls, hallway noise)
No in-room microwave and limited in-room amenities
Reports of small crawlers/ants in at least one room

Categories

Cleanliness
7
Rooms frequently described as pretty clean, but multiple guests reported smelly/dark hallways, sticky corridors, old rugs and even sightings of small crawlers/ants.
Service
9
Consistently praised staff and reception (several named employees) who were helpful, friendly and went above and beyond for guests.
Location
9
Very strong: repeatedly noted as convenient and centrally located, directly across from King of Prussia Mall and Costco with plentiful parking.
Room Quality
7.5
Rooms described as comfortable and in good shape but several reports of AC/temperature control problems, thin walls/noise and some outdated hallways/elevator.
Amenities
7
Onsite restaurant and good free breakfast noted positively, but guests repeatedly mentioned lack of in-room microwaves, limited extras and no British tea.
Value for Money
8
Called affordable and good value by multiple guests given location, breakfast and service, though some issues detract slightly.
Food and Beverage
8.5
Breakfast and coffee received frequent positive mentions; onsite restaurant also noted as a plus.
Overall Experience
8
Overall positive stays driven by location, service and breakfast, balanced by noise, occasional pest/cleanliness complaints and in-room amenity/AC issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Accommodation and Convenient Location

Modern Amenities
Indulge in the comfort of spacious guestrooms equipped with flat-screen TVs and complimentary wireless internet. Start your mornings right with a freshly brewed cup of coffee from in-room coffeemakers. Stay in shape during your stay with the convenience of the on-site fitness centre.

Explore the Outdoors
Take advantage of the hotel's complimentary shuttle service to discover outdoor activities at Valley Forge National Park, such as hiking, fishing, and boating. With the Valley Forge Convention Center just moments away, you'll have easy access to nearby attractions.

Book your stay at the Crowne Plaza Hotel Philadelphia-Valley Forge now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8
Based on 441 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
J
Jonathan • solo_traveller • gb
9
Pros:

Conveniently placed for my travel. Good amenities and useful to be close to the KOP Mall

2026-10-28 • via Nuitee
I
Ian • family_with_children • gb
6
2026-10-19 • via Nuitee
J
Justin • couple • us
10
Affordable and comfortable.
Pros:

I was in the area for my anniversary and the staff was very helpful. Offering advise on the activities of the area and best restaurants.

Cons:

NA.

2026-10-19 • via Nuitee
V
Vimi • family_with_children • us
10
Pros:

Restaurant onsite. Great location. friendly. clean.

2026-10-16 • via Nuitee
M
Moraes dos santos • solo_traveller • br
10
2026-10-16 • via Nuitee
P
Peter • solo_traveller • gb
7
Pros:

Ok

Cons:

No British tea

2026-10-15 • via Nuitee
T
Thomas • solo_traveller • de
4
2026-09-19 • via Nuitee
L
Laura • couple • us
5
It was okay. Not the best hotel and the noise was a problem. They had a convention there .
Pros:

Breakfast was okay for 15.00.

Cons:

Very noisy up most of night. Also temperature control was either freezing or hot no in between.

2026-09-14 • via Nuitee
J
James • family_with_children • us
8
2026-09-11 • via Nuitee
M
Mustafa Secel • solo_traveller • ca
9
2026-09-07 • via Nuitee
E
Emma • solo_traveller • gb
10
Pros:

Very pleasant stay. The reception staff were amazing. Made our trip from the UK a great one. Will definitely return.

Cons:

N/A

2026-09-06 • via Nuitee
G
Gary • solo_traveller • us
9
Good
Pros:

Pretty Clean. Beds and rooms were good. Staff was great.

Cons:

Hallways were TOO DARK. The Hallways SMELLED BAD!

2026-09-03 • via Nuitee
J
Julio • couple • us
10
2026-09-03 • via Nuitee
진아 • couple • kr
10
2026-09-01 • via Nuitee
D
David • couple • us
10
2026-08-28 • via Nuitee
R
Roy • couple • us
6
2026-08-28 • via Nuitee
T
Thomas Boye • family_with_children • ch
6
2026-08-26 • via Nuitee
D
Diana • family_with_children • us
10
Great location and friendly staff. Prime location but not on busy road.
2026-08-26 • via Nuitee
A
Amy • family_with_children • us
9
Good value in King of Prussia with nice breakfast
Pros:

Staff was so nice and helpful in every way. The room was clean and comfortable. Not old looking and everything was in good shape. The free breakfast was very good. They gave us the adjoining rooms we asked for so we could be close to our kids. Parking was plentiful and we were across the street from the mall and Costco which was good for our purposes.

Cons:

The hallway was very dark and smelled a bit.

2026-08-23 • via Nuitee
J
John • solo_traveller • us
9
Excellent stay
Pros:

Excellent desk staff . Breakfast was very nice.

Cons:

Nothing

2026-08-23 • via Nuitee