Crowne Plaza: Philadelphia - King of Prussia by IHG

Hotels
•
IHG
8.4 (550 reviews)
260 Mall Blvd, King of Prussia, Pennsylvania, 19406 , King of Prussia , US
1-610-265-7500

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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Overcharging
Noise from hallways
Inadequate room amenities

Categories

Cleanliness
7.79
Mixed reviews on cleanliness; some found rooms very clean, others noted issues with amenities.
Service
9.26
The staff were consistently described as friendly and professional, indicating high service quality.
Location
9.3
Guests appreciated the hotel's accessible location near public transport and shopping.
Room Quality
7.75
Some issues were reported regarding room amenities and layout, particularly for handicapped rooms.
Amenities
8.28
Positive feedback on breakfast and overall amenities; however, some guests desired more.
Value for Money
7.74
Discontent regarding additional charges that were unexpected, leading to concerns about overall value.
Food and Beverage
8.79
Guests highlighted the breakfast variety and quality, particularly the hot buffet.
Overall Experience
8.26
Overall experience was broadly positive but marred by specific issues reported by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:58

Property Description

Welcome to the Crowne Plaza: Philadelphia - King of Prussia, your perfect getaway in the heart of King of Prussia.

Unmatched Recreation
Stay active with our 24-hour fitness center, designed for fitness enthusiasts of all levels. After your workout, relax in our complimentary Wi-Fi equipped common areas or browse our gift shops and newsstands for the perfect souvenirs.

Culinary Delights
Indulge in delicious American cuisine at Stirlings Restaurant, where you can enjoy a lively bar/lounge atmosphere. Our room service is also available during limited hours for those cozy nights in.

Exceptional Event Space
Planning a meeting or event? Take advantage of over 24,000 square feet of flexible space, including 20 well-equipped meeting rooms, making the Crowne Plaza an ideal choice for any gathering.

Don't miss out on a wonderful experience—book your stay today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

8.4
Based on 550 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.26
H
Henricus • solo_traveller • cw
8
2026-07-03 • via Nuitee
M
Monique • couple • us
8
2026-07-02 • via Nuitee
S
Svetlana • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Svetlana • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Svetlana • solo_traveller • us
10
2026-06-30 • via Nuitee
G
GBarro • solo_traveller • us
7
2026-06-25 • via Nuitee
S
Sandra • solo_traveller • us
7
Comfortable and clean.
Pros:

Nice and centrally located

2026-06-25 • via Nuitee
P
Paul • family_with_children • us
9
Was a quick and easy weekend trip for a kids tournement. Why are two rooms with four beds with no real amenities or comp
Pros:

Location and friendly staff

Cons:

Had to make 2 phone calls and speak with reservations/front desk. Kept calling booking.com a third party service and we almost didn’t get room configuration we signed up for.

2026-06-22 • via Nuitee
M
Mehretab • solo_traveller • us
10
2026-06-21 • via Nuitee
J
Jehee • solo_traveller • us
9
2026-06-15 • via Nuitee
T
Tyrone • solo_traveller • us
6
2026-06-12 • via Nuitee
A
Anvario • solo_traveller • us
10
2026-06-05 • via Nuitee
D
Daniel • solo_traveller • de
7
Pros:

Freundliche Mitarbeiter.
Saubere Zimmer

Cons:

Laute Gäste🫣

2026-06-01 • via Nuitee
A
Abdulla • couple • ae
9
2026-05-27 • via Nuitee
K
Kristen • solo_traveller • us
10
Pros:

Staff, cleanliness and location

Cons:

I have no complaints

2026-05-27 • via Nuitee
C
Carl • solo_traveller • us
7
2026-05-26 • via Nuitee
J
Jeffrey • couple • us
10
2026-05-24 • via Nuitee
Y
Yehia • family_with_children • us
10
2026-05-18 • via Nuitee
G
Genevieve • solo_traveller • us
10
2026-05-14 • via Nuitee
L
Lee • family_with_children • us
8
Pros:

Convenient to Mall. Room had a refrigerator.

Cons:

No microwave in room.

2026-05-14 • via Nuitee