Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly/exceptional staff/front desk
Good/central location (close to venue, good for sightseeing)
Clean rooms reported by many guests
Two pools on site
Free parking and EV charger on site
Cons:
Severe pest/bug infestation reported in bathroom ventilation
Repeated complaints about breakfast quality (oatmeal, lukewarm, limited options)
Construction/noise reported by at least one guest
One very soft bed in a room (poor mattress)
Occasional marijuana smell entering rooms at night

Categories

Cleanliness
5
Mixed reports: several reviews note rooms described as clean and 'spotless', but a severe pest/bug infestation in one bathroom (numerous insects emerging from vent) and a marijuana odor in one room significantly lower cleanliness perception.
Service
10
Consistently praised staff and front-desk assistance (multiple guests called staff outstanding, friendly and helpful). There was at least one failure to satisfactorily resolve the pest complaint, but overall service sentiment is strongly positive.
Location
9.5
Multiple mentions of convenient location: 'close to venue', 'good for city sightseeing', and 'convenient' — location is frequently highlighted as a positive.
Room Quality
6.5
Mixed room quality: some guests found rooms comfortable and quiet, others reported issues — one very soft bed unacceptable for sleeping and construction noise; most rooms otherwise acceptable but the pest incident severely impacted room quality for that guest.
Amenities
9.5
Amenities are viewed positively: two pools, EV charger on site, and free parking were explicitly praised across reviews.
Value for Money
9
Perceived as good value by several guests (e.g., '2 pools for the price of 1'), though at least one guest felt the pest incident reduced perceived value — overall sentiment leans positive.
Food and Beverage
6
Mixed to negative: several guests complained about breakfast quality (oatmeal like soup, lukewarm food, lacking options), though others enjoyed the restaurant and called breakfast 'good'.
Overall Experience
8.5
Overall guests often describe pleasant or wonderful stays and willingness to return, but significant negative incidents (pest infestation, some breakfast/room issues) create a mixed-but-generally-positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Newly Renovated Hotel with Restaurant
Experience modern comfort at the Holiday Inn Philadelphia-Cherry Hill. Our spacious rooms offer free WiFi, parking, and all the amenities you need for a relaxing stay.

Convenient Location and Dining Options
Located just 5 miles from Philadelphia, our hotel is the perfect base for exploring the area. Enjoy outdoor dining at Infused Restaurant and Bar, or opt for delivery and take-out. Don't forget to indulge in our weekend breakfast offerings.

Nearby Attractions and Shopping
Explore Cooper River Park, visit Camden Aquarium and Susquehanna Bank Center, or shop at the Market Place at Garden State Park - all just a stone's throw away. With Center City Philadelphia a short drive from our hotel, the possibilities are endless.

Book your stay at Holiday Inn Philadelphia-Cherry Hill now for a memorable experience!

Important information:

For any room including breakfast, the rate includes breakfast for one or two adults sharing a room in the hotel restaurant. Additional occupants will need to pay for breakfast separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 602 reviews
Cleanliness: 5
Service: 10
Location: 9.5
Room Quality: 6.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 6
Overall Experience: 8.5
K
Kevin • couple • us
8
A pleasant stay and would stay again
Pros:

Close to venue

Cons:

Breakfast

2026-10-31 • via Nuitee
R
Roslyn • family_with_children • us
10
It was wonderful
Pros:

Everything! The staff was great. The room was nice and clean. I loved the mirror in the bathroom. The restaurant was delicious!

Cons:

There nothing I didn’t like

2026-10-28 • via Nuitee
M
Merlyn • couple • us
9
2026-10-28 • via Nuitee
G
Glenn • couple • us
8
2026-10-27 • via Nuitee
T
Talisha • solo_traveller • us
5
Ok
Pros:

Convenient

Cons:

It was construction going inside wasn’t aware

2026-10-17 • via Nuitee
C
Carly • family_with_children • us
10
2026-10-14 • via Nuitee
A
Axel Mank • solo_traveller • de
8
Gewohnt gutes Hotel für Stadtbesichtigungen
Pros:

Wie gewohnt ein gutes Standardhotel wie bei Holiday Inn gewohnt. Das Frühstück ebenso in gewohnter Form. Man hat sich gut aufgehoben gefühlt und die Lage war gut für die Stadtbesichtigung. Also jederzeit gerne wieder.
Und auf keinen Fall ein Phylly-Steak Cheese-Sandwich im Farmers Market verpassen !

Cons:

Alles gut wie gewohnt, keine negativen Auffälligkeiten !

2026-10-10 • via Nuitee
J
Jon • couple • us
7
2026-10-08 • via Nuitee
Y
Yasmeen • couple • us
6
It was okay
Pros:

I did like the free parking and all the staff were helpful and very sweet.

Cons:

The breakfast was not good at all. The oatmeal was like soup, no milk, no yogurt, no juice, and the food was lukewarm. I didn’t like that fact that during the night the smell of weed came into our room.

2026-09-14 • via Nuitee
M
michael • family_with_children • us
1
Bug infestation in the bathroom
Pros:

I stayed at this hotel over the weekend with my son. There were some positives—the bed was comfortable, and we enjoyed the pool. The room itself was generally clean, but unfortunately, the bathroom was a completely different story.

Cons:

I stayed at this hotel over the weekend with my son and unfortunately had a very disturbing experience.

The room itself was generally clean, but the bathroom was a completely different story. Throughout the night, bugs were flying and crawling out of the bathroom ventilation vent. This occurred between approximately 12:00 AM and 3:00 AM. I personally killed approximately 100 bugs during that time, and many ended up on the bathroom mirror, shower, sink, and surrounding areas. I have numerous photographs documenting the condition.

Because this was happening in the middle of the night, there was not a reasonable opportunity to go downstairs while the issue was actively occurring. I reported the problem to the front desk afterward and was told the matter would be addressed. Unfortunately, there was no meaningful resolution offered, and despite requesting that management review the situation, no one from management has contacted me.

I find this extremely disappointing. I should not have to spend the middle of the night killing bugs coming out of a bathroom ventilation vent, especially while staying at a hotel with my son and paying the price charged for the room.

I am not expecting a full refund, but given the severity of the pest issue and the lack of an appropriate response from the hotel, I believe some form of partial refund or meaningful compensation would be reasonable.

The most disappointing part is that I gave the hotel an opportunity to address the situation directly, but I have yet to hear from anyone in management. I would strongly encourage management to take this type of complaint seriously and ensure that appropriate action is taken.

2026-09-10 • via Nuitee
J
James • couple • us
9
Nice hotel, clean and quiet, (very important). Good location.
Pros:

Clean and quiet.

Cons:

One of the two beds was so soft, it was not slept in. Glad there were two beds in the room, the soft one would have been awful for our backs.

2026-09-09 • via Nuitee
P
Pamela • couple • us
6
Booking.com advertised that breakfast was included. Was one of the main reasons why I chose this location. Once I checke
2026-09-09 • via Nuitee
A
Ana Paula • couple • br
10
Pros:

Quarto confortável e limpinho. Café da manhã bom, suficiente para um bom café.

2026-09-08 • via Nuitee
M
Merrill • solo_traveller • us
2
2026-09-04 • via Nuitee
C
Carlos • couple • us
10
2026-09-03 • via Nuitee
S
S • couple • us
8
2026-09-03 • via Nuitee
T
TERESA • solo_traveller • us
8
2026-08-31 • via Nuitee
C
Candy • couple • us
10
Extraordinary!!
Pros:

There was a gentleman there at the front desk who was outstanding. He was working at about 2:30 on 8/21 when we arrived. I had trouble with my debit card and he was so understanding. Loved him

Cons:

I honestly can not think of one thing. The room was spotless. The staff that I dealt with was exceptional. Very nice experience.

2026-08-27 • via Nuitee
J
Jason • family_with_children • us
9
2 pools for the price of 1
Pros:

The pools were great and they have an ev charger on site that charges the same as going elsewhere. Staff was friendly when I need help.

2026-08-26 • via Nuitee
M
maureen • solo_traveller • us
10
Pros:

The staff was top notch!

Cons:

Nothing

2026-08-21 • via Nuitee