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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Electric vehicle charging station
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Vending machine - drinks
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Vending machine - snacks
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Shuttle service (free)
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Airport shuttle (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fence around pool
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Themed dinner nights
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Happy hour
Review Highlights
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Property Description
Convenient Location: Located just a mile away from St. Louis Lambert International Airport, DoubleTree by Hilton St. Louis Airport, MO offers a complimentary shuttle service for easy access to the airport and MetroLink station.
Amenities Galore: Enjoy complimentary Starbucks coffee in the lobby round the clock, take a dip in the outdoor pool, or squeeze in a workout at the 24-hour fitness center. Stay connected with free wireless internet access and get work done at the on-site business center.
Dining Options: Indulge in delicious meals at the Underground Burger Bar, open for breakfast and dinner. For a more private dining experience, opt for room service and savor your meal in the comfort of your room.
Experience convenience, comfort, and great service at DoubleTree by Hilton St. Louis Airport, MO - book your stay now!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast for 2 people in the hotel restaurant. Gratuity not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Location
It was dirty and had a terrible smell
Location
Gross mildewy room
All the other staff members were very polite, professional, and helpful.
I think it's BULLSHIT THAT the front desk will not print out a receipt of the charges for the room. I will tell everyone I know NEVER USE THIS SITE AGIN. I KNOW 100s of Corrections officers and believe me word of mouth is the best "ADVERTISEMENT"
The cookies/ coffee
The room smelled musty.
July 31st 2026, we checked in mid afternoon, we went shopping and returning about 7:30 pm as we were settling into our room I sent my 11yr old granddaughter down to the ice machine around 8:30pm, she came back and I asked her to get another cup of ice, this time she came running back to our room because some man approached saying “ hey pretty, what are your plans for the night”
She was scared , she told me she thought this man was trying to lure her into a room.I immediately open the door to see if I could see this man.
Needless to say he was gone.
I then immediately called the front desk to report what had happened, the front desk clerk was a male I did not catch his name dismissed everything I was saying stating there was no manager there, and that I had to report it in the morning and then hung up on me.
We went down to the front desk to speak to someone about what just happened and they were extremely busy so we never got a chance to speak to anyone.
As I checked out Saturday morning, I’ve been again spoke to the front desk, clerk, who checked me in the afternoon before and had explained the situation to her, she assured me that as soon as the manager got in that he would be giving me a call before 4 PM.
We left the hotel did our sightseeing drove home to where we live roughly about 5 o’clock or so. I decided to call Hilton Customer Service because I had not heard back from anyone..
The Customer Service agent, I spoke to stated that the manager was aware of what I said happened and that he would be giving me a call back.
Now we are all the way into Tuesday. I have never heard back from that manager, so I call Customer Service again, she told me the manager made a note stating that it was the guest that approached my granddaughter, not an employee.
Because this manager has never contacted me.
I feel that this team of employees at this Doubletree by Hilton truly does not care about their guests safety nor do they care about the safety of the children that are staying in this hotel.
My granddaughter was so terrified that this man was gonna be in the hall or come to our room. We slept with a chair pushed up to the doors so nobody could get in, when we checked out Saturday morning, my granddaughter would not even take our bags to the car while I was speaking to the front desk, clerk for fear the guy was gonna be out in the parking lot.
There is a lot of what if’s that could’ve happened with this situation… and to have the employees and right up to the manager, just dismiss the entire situation is appalling to me!
This situation really leaves a bad taste to our family, my grandchildren would like me to find a different brand of hotels when we travel.
I feel that this situation will have an effect on my granddaughter each time we stay away from home, which is very sad because we travel quite a bit.
I can say that I will never stay at another Doubletree by Hilton.
Very nasty people. I’m 70 years old and faced a look of shock and dismay when I asked for help with my my large luggage. Just to get it in the cart. The hotel halls show level of dirt not expected for a big chain
Proximity to the airport. Very friendly staff.
I believe there needs to be more than one shuttle. Going to the airport from the hotel, not everyone could fit in the shuttle, so our family had to pay for an Uber. Going back to the hotel from the airport, there was a little wait, not bad. But the shuttle was going to a different hotel and our family once again had to pay for an Uber. What is the point in having a shuttle for the hotel if it's not specifically designated for the airport we stayed at?
There are multiple sites that say there is a pool at this location... there is NOT! We came here juat so we could swim in our down time. Very much disappointed and would NOT recommend this hotel at all!!
they advertised outdoor pool and grill, haven't had either for 2 years. Manager not present but was called by front desk staff multiple times, never attempted to offer anything to make it better, spent over 3 hours cancelling, attempting to get refunds and book a new room somewhere else
They gave free cookies
The online says there’s a pool with an area with grills to enjoy sitting outside and having fun. There is No Pool and was told they haven’t had a pool for years and no grills. We got a refund and left
The staff, cleanness,
I didn’t like how I was scared up out my sleep due to an alarm going off & by the time I made it to the front desk & was told that it was a false alarm, I had left the room keys in the room & was soo pissed that I just had to leave.
The location
I disliked everything. It wasn’t clean, and the staff wasn’t friendly at all.
This hotel is in serious need of cleaning and refresh. Our room was so dirty and everything looked “tired”, bathroom floor was sticky, shower drain was clogged with so much hair it wouldn’t drain and you stood in a puddle, room had a bad smell, and A/C made a clanking noise. All hallway carpets, elevator, walls… everything needs a refresh. I’m a rewards
Member and by far the worst Hilton I’ve stayed in. Very disappointed. Would not stay here again.
They send a message stating: “checking is from 3pm until 12am”. My flight got in town at 1am. They never replied or helped in any way.
Did not eat the breakfast.
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