DoubleTree by Hilton St. Louis Airport, MO

Hotels
•
Doubletree by Hilton
7.8 (597 reviews)
4505 Woodson Road , Woodson Terrace , us
+1 314-427-4700

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location near airport
Good customer service
Cons:
High incidental charges
Room comfort issues
Overpriced food

Categories

Cleanliness
7.94
Most reviews mention cleanliness as a positive aspect, but there were some comments about other issues.
Service
8.91
The majority of reviews praise the friendly and professional customer service.
Location
8.45
Good location mentioned in several reviews, especially being close to the airport.
Room Quality
7.4
Some complaints about room comfort and issues with amenities like the TV.
Amenities
6.93
Some complaints regarding the lack of a microwave and high incidental charges.
Value for Money
7.39
Mixed feelings about pricing, especially regarding unexpected charges.
Food and Beverage
6.44
Complaints regarding overpriced food options, impacting perceived value.
Overall Experience
8.91
Despite some issues, many guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:50

Property Description

Convenient Location: Located just a mile away from St. Louis Lambert International Airport, DoubleTree by Hilton St. Louis Airport, MO offers a complimentary shuttle service for easy access to the airport and MetroLink station.

Amenities Galore: Enjoy complimentary Starbucks coffee in the lobby round the clock, take a dip in the outdoor pool, or squeeze in a workout at the 24-hour fitness center. Stay connected with free wireless internet access and get work done at the on-site business center.

Dining Options: Indulge in delicious meals at the Underground Burger Bar, open for breakfast and dinner. For a more private dining experience, opt for room service and savor your meal in the comfort of your room.

Experience convenience, comfort, and great service at DoubleTree by Hilton St. Louis Airport, MO - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast for 2 people in the hotel restaurant. Gratuity not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 597 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 6.44
Overall Experience: 8.91
K
Kraus • solo_traveller • us
6
Nice Hotel, Terrible Shuttle Service.
Pros:

Proximity to the airport. Very friendly staff.

Cons:

I believe there needs to be more than one shuttle. Going to the airport from the hotel, not everyone could fit in the shuttle, so our family had to pay for an Uber. Going back to the hotel from the airport, there was a little wait, not bad. But the shuttle was going to a different hotel and our family once again had to pay for an Uber. What is the point in having a shuttle for the hotel if it's not specifically designated for the airport we stayed at?

2026-07-25 • via Nuitee
E
ericadZ88WS • Family
4
Dont stay here
Pros:

There are multiple sites that say there is a pool at this location... there is NOT! We came here juat so we could swim in our down time. Very much disappointed and would NOT recommend this hotel at all!!

2026-07-19 • via Tripadvisor
S
Salaam • couple • us
3
2026-07-19 • via Nuitee
M
Mark • family_with_children • us
1
They need to update their accommodations
Pros:

They gave free cookies

Cons:

The online says there’s a pool with an area with grills to enjoy sitting outside and having fun. There is No Pool and was told they haven’t had a pool for years and no grills. We got a refund and left

2026-07-19 • via Nuitee
A
Ashlee • extended_group • us
1
terrible almost ruined the entire trip. So disappointing that the manager does not care
Cons:

they advertised outdoor pool and grill, haven't had either for 2 years. Manager not present but was called by front desk staff multiple times, never attempted to offer anything to make it better, spent over 3 hours cancelling, attempting to get refunds and book a new room somewhere else

2026-07-19 • via Nuitee
M
Mariah • couple • us
2
This time around was disappointing & I still have yet to receive my deposit back
Pros:

The staff, cleanness,

Cons:

I didn’t like how I was scared up out my sleep due to an alarm going off & by the time I made it to the front desk & was told that it was a false alarm, I had left the room keys in the room & was soo pissed that I just had to leave.

2026-07-15 • via Nuitee
S
Sheldon • extended_group • za
7
2026-07-15 • via Nuitee
L
Liberty • couple • us
1
Horrible
Pros:

The location

Cons:

I disliked everything. It wasn’t clean, and the staff wasn’t friendly at all.

2026-07-05 • via Nuitee
O
O7764PNlisas • Family
2
Not clean needs refresh on everything
Pros:

This hotel is in serious need of cleaning and refresh. Our room was so dirty and everything looked “tired”, bathroom floor was sticky, shower drain was clogged with so much hair it wouldn’t drain and you stood in a puddle, room had a bad smell, and A/C made a clanking noise. All hallway carpets, elevator, walls… everything needs a refresh. I’m a rewards
Member and by far the worst Hilton I’ve stayed in. Very disappointed. Would not stay here again.

2026-07-02 • via Tripadvisor
P
Pablo • solo_traveller • uy
1
Staff not helpful.
Cons:

They send a message stating: “checking is from 3pm until 12am”. My flight got in town at 1am. They never replied or helped in any way.

2026-06-15 • via Nuitee
K
Kasim • couple • us
9
Pros:

Did not eat the breakfast.

2026-06-08 • via Nuitee
M
Maria • couple • us
6
2026-06-04 • via Nuitee
A
ann • couple • us
10
Pros:

Before booking I asked if they had a pool, they said yes over the phone. I then asked how much was the deposit fee a guy told me $100. Upon arrival I was told the deposit was $250. The staff there were horrible and when i got to my room the sheets were filthy and the shower smelled like sewage.

Cons:

No pool and room

2026-06-01 • via Nuitee
M
Mayen • solo_traveller • gt
4
2026-06-01 • via Nuitee
K
Keane • couple • sg
9
2026-05-27 • via Nuitee
B
belford • couple • us
10
2026-05-26 • via Nuitee
M
Mary • couple • us
2
We were uncomfortable from the time we arrived until we left.
Pros:

The room was clean and comfortable. The young lady working the front desk was professional, friendly, and helpful. The location was great

Cons:

The hotel is a “working hotel” with many prostitutes in residence. The halls reeked of marijuana and guests threw their trash into the halls

2026-05-25 • via Nuitee
M
Monthicha • extended_group • th
10
2026-05-20 • via Nuitee
A
Autumn • couple • us
6
Pros:

Property was clean staff was friendly bed was comfortable

Cons:

The A/C unit didn’t work well it was very warm in the room we had it set to 65 and it never cooled off we are cold sleeper and it was very uncomfortable to try and sleep.

2026-05-19 • via Nuitee
G
georgesY5338SG • Couples
6
Nice place
Pros:

Nice place and good cookies and respectful staff. I will be back

2026-05-17 • via Tripadvisor