Hilton Providence

Hotels
•
Hilton Hotels & Resorts
7.6 (797 reviews)
21 Atwells Avenue , Providence , us
+1 401-831-3900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Terrific staff
Spacious beds
Cons:
Poor cleanliness
High parking fees
Outdated room features

Categories

Cleanliness
6.1
Several reviews indicated dirty linens, unclean beds, and poor overall cleanliness.
Service
9.6
Staff were described as terrific and mostly friendly despite some negative remarks.
Location
9.1
Many reviews mentioned a convenient location, which was a common positive aspect.
Room Quality
7.1
Comments about the room being outdated and having maintenance issues affected the rating.
Amenities
6.1
Limited amenities were noted, including a missing pool and poor breakfast options.
Value for Money
7.1
High parking fees and perceived overcharges contributed to a lower value for money.
Food and Beverage
7.6
Breakfast options were mentioned as average or disappointing, impacting the rating.
Overall Experience
8.1
Mixed sentiments based on various pros and cons led to a moderately positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:39

Property Description

Central Location: Situated in the heart of Providence, steps away from popular attractions and venues like Dunkin Donuts Center, Providence Place Mall, and Federal Hill.

Modern Amenities: Enjoy contemporary accommodations equipped with WiFi, flat-screen TVs, and MP3 compatible radios for your convenience and entertainment.

On-Site Dining: Indulge in delicious meals at The VIG restaurant or grab a coffee at the on-site Starbucks Cafe during your stay.

Experience the best of Providence at the Hilton Providence. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 797 reviews
Cleanliness: 6.1
Service: 9.6
Location: 9.1
Room Quality: 7.1
Amenities: 6.1
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 8.1
K
Kimberly • solo_traveller • us
10
2026-08-27 • via Nuitee
L
leb • extended_group • ca
9
Cons:

parking not free and the breakfast not included

2026-08-24 • via Nuitee
J
Jenee • solo_traveller • us
10
Pros:

Check in was easy the staff was great. Room very clean, bed was comfortable .

Cons:

nothing

2026-08-23 • via Nuitee
C
claudia • solo_traveller • it
10
Pros:

Struttura nuova, pulitissimo, e posizione strategica.

2026-08-20 • via Nuitee
G
Gabriela Rothar • solo_traveller • us
10
2026-08-19 • via Nuitee
R
Robert • solo_traveller • us
10
Cons:

I was assured I would get credited through booking.com. Hannah checked with the Mgr at the Hilton when approved it but not sure what the disconnect is between the hotel and/or booking.com for the credit since it was approved but I still don’t have it yet. Please work together to resolve and advise thank you

2026-08-13 • via Nuitee
M
Matthew • family_with_children • us
8
Very comfortable room, completely met expectations.
Pros:

Great location, close to town. Room was very large, clean and comfortable. Very relaxing. Room was serviced every day, which was a bonus.

Cons:

No problems, room very pleasant.

2026-08-13 • via Nuitee
T
Tim • solo_traveller • gb
8
Pros:

Nice hotel

Cons:

Building work

2026-08-11 • via Nuitee
S
Shauna • family_with_children • us
10
2026-08-09 • via Nuitee
A
Anna • solo_traveller • it
10
Pros:

Camera grande spaziosa, letti super comode, molto pulito, tutto lenzuola e biancheria da bagno di ottima qualità. Stanza fornita anche di ferro da stiro e macchinetta del caffè con relative cariche.

2026-08-08 • via Nuitee
P
Polina • family_with_children • es
9
2026-08-08 • via Nuitee
K
KYUNGHOON • extended_group • kr
8
2026-08-06 • via Nuitee
H
Heather • family_with_children • us
10
Pros:

Ended up staying here last minute for a youth sports tournament because all of the Marriotts were booked. Would book the Hilton again hands down. We watched the world cup in the great bar/restaurant next door, hotel undergoing major renovations and lobby perfect for relaxing or having a coffee. Weight room facilities some of the best I've seen in a hotel with their range of strength equipment. Did not have a chance to explore the area surrounding the hotel much but I will come again when return to Providence.

2026-08-06 • via Nuitee
S
shantel • solo_traveller • us
10
My stay was great had a great night sleep
Pros:

The new renovations are amazing

Cons:

The internet went out and so I couldn’t watch tv

2026-07-26 • via Nuitee
A
Aimee • solo_traveller • us
8
Work trip
Pros:

Comfortable, conveniently located.

Cons:

They charges a 13.00 dollar difference then what Booking.com quoted due to Rhode Island tax I was told.

2026-07-25 • via Nuitee
D
Daina • solo_traveller • us
6
Pros:

Bathroom size and Bed was comfortable.

Cons:

Paying for parking and TV and internet wasn't working. We're already paying alot to stay at hotel, we shouldn't be charged to park at hotel as well. I don't think it's necessary.

2026-07-25 • via Nuitee
N
Noah • solo_traveller • us
5
2026-07-22 • via Nuitee
M
Marissa • family_with_children • us
3
Pros:

Free parking and walking distance to many things. Staff was very nice

Cons:

No WiFi, no tv and was not told hotel was under construction. Hearing them hammering early in the morning. The bathrooms were small and no fan in the bathroom and the toilet you had to hold the handle for it to flush. Breakfast I paid for was very disappointing

2026-07-20 • via Nuitee
G
Gail • couple • us
10
I went to the water fire, it was within walking distance
Pros:

Location was great

Cons:

That they have a restaurant

2026-07-18 • via Nuitee
A
Antonio • family_with_children • mx
9
Buen lugar para familia o negocios
Pros:

Es cómodo, cercano al down town, con buenas vías de comunicación, personal amable

Cons:

Creo que el estacionamiento debiera estar incluido y hubo una falla del elevador que duró algunas horas.

2026-07-15 • via Nuitee