Holiday Inn Charleston-Riverview by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.4 (1781 reviews)
301 Savannah Highway , Charleston , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient shuttle service
Comfortable beds
Beautiful views
Cons:
Cleanliness issues
Maintenance problems
Limited food options
Noise from nearby traffic

Categories

Cleanliness
6.61
The building was run down and there were issues with cleanliness like mold in the shower.
Service
8.08
Staff was friendly and accommodating, with convenient shuttle service.
Location
8.62
Great location with convenient access to downtown and Folly Beach.
Room Quality
6.57
Older hotel that needs some updates despite comfort and views.
Amenities
7.6
Variety of amenities, but the restaurant options could be improved.
Value for Money
7.06
Good price for location but quality issues may affect perceived value.
Food and Beverage
7.11
Breakfast was acceptable but options were limited with an expensive buffet.
Overall Experience
7.58
Mixed experiences with positive aspects overshadowed by significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:11

Property Description

Rooftop Harborview Restaurant with Stunning City Views
Experience unmatched dining at our rooftop restaurant while taking in breathtaking views of Charleston.

Free Shuttle Service and Convenient Location
Enjoy the convenience of our complimentary shuttle service and the proximity to Charleston International Airport.

Relaxing Outdoor Pool and On-Site Fitness Center
Unwind by the outdoor pool or stay active at our fitness center during your stay at Holiday Inn Charleston-Riverview.

Escape to Charleston and indulge in comfort and convenience at Holiday Inn Charleston-Riverview. Book your stay now for a memorable experience.

Important information:

Note: Guests are no longer permitted on the balconies. The balconies are permanently locked.

For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Guest Reviews

7.4
Based on 1781 reviews
Cleanliness: 6.61
Service: 8.08
Location: 8.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 7.11
Overall Experience: 7.58
H
Helen • solo_traveller • gt
9
2026-09-20 • via Nuitee
A
Amy • family_with_children • us
7
2026-09-19 • via Nuitee
P
Patricia • solo_traveller • us
8
Pros:

The location with the shuttle is great. It is a little challenging to get out onto the main road due to visibility but all in all a great place. The restaurant and bar have excellent views. The staff was super friendly and helpful.

Cons:

This is an older holiday inn. It has been updated but it's still an older building. Not sure why the light switch for the bathroom is on the outside of the room, behind the bathroom door...and bathroom door and entry door bump each other if opened at the same time.

2026-09-16 • via Nuitee
K
Kelly Inez • couple • us
9
Overall a nice hotel to stay at
Pros:

The free shuttle to downtown Charleston was a great perk. Having the breakfast included with our stay was also a nice benefit. What we most liked about our room was the very comfortable bed got some good night sleep

Cons:

Our bathroom could’ve used some maintenance but other than that her stay was great

2026-09-14 • via Nuitee
J
Jennifer • extended_group • us
9
Pros:

The staff was very polite and friendly!! Location was good!!

Cons:

It could have been a lil cleaner.

2026-09-12 • via Nuitee
B
Bonella • solo_traveller • us
10
Perfect Charleston Stay
Pros:

Staff,shuttle,free breakfast-all were excellent.

Cons:

na

2026-09-12 • via Nuitee
C
Carl • couple • us
10
Pros:

Convenient to downtown. Free parking. Friendly staff.

2026-09-11 • via Nuitee
J
Janice • solo_traveller • us
7
The staff alone would make me stay there again.
Pros:

The staff is awesome!! Very nice and polite. The shuttle drivers were also great!! I stayed there because of the shuttle to MUSC.

Cons:

Better lighting at the sink would be nice.

Also, running the air conditioning made everything feel damp.

2026-09-10 • via Nuitee
R
Ruth • couple • us
8
2026-09-08 • via Nuitee
V
Vivienne • solo_traveller • us
9
The staff was great!!! Everyone was very friendly and very friendly!! Also the desk staff were the best . Very professio
Pros:

The room had a nice view and the bed was comfortable.

Cons:

The bathroom had some rust and mildew, needs a little updating.

2026-09-08 • via Nuitee
S
Savitri • couple • us
7
Pros:

Location and transportation to city center

Cons:

Need chairs in room

2026-09-07 • via Nuitee
C
Christian • couple • us
4
Pros:

I liked the pool and room

Cons:

How the balcony didn’t open

2026-09-07 • via Nuitee
D
Deidra • solo_traveller • us
10
2026-09-07 • via Nuitee
C
Catherine • couple • us
10
2026-09-06 • via Nuitee
T
TIWANA • family_with_children • us
8
Pros:

Location is phenomenal!!

Cons:

We didn't like cold grits

2026-09-06 • via Nuitee
H
Helen • solo_traveller • us
1
Thanks for understanding my situation.
Cons:

Checking in to my room, I went to room 910 in error and realized I had a king bed instead of double beds. I called the front desk, the receptionist said my room was 901. I asked would the same key open that room too, she said yes. I went to room 901 and the same key opened the door as well. I didn’t feel safe staying in that room because one key opened two separate rooms. I told the receptionist that I wasn’t staying. I didn’t tell her why at first but I went back and explained to the evening receptionist why I didn’t stay. She understood and wrote up a cancellation number 31821149. I assume the first charged me $812.42, if I had stayed the full stay, my total charge was supposed to be $737.00 that I booked through Booking.com. I disputed those charges and was told I would not be charged because of the reason of my cancellation.

2026-09-05 • via Nuitee
B
Brunilda • couple • us
6
Pros:

they provide shuttle services to downtown Charleston every hour

Cons:

Room was very outdated. Balcony could not be open due to safety concerns. View you saw the parking lot and Wafle house but that is all.

2026-09-05 • via Nuitee
B
Bobnoxious • solo_traveller • us
10
First timers in Charleston
Pros:

Nice and convenient to downtown but without the hassles of parking. Shuttle was great, staff were great and a super restaurant at the top of the building.

Cons:

Nothing really.

2026-09-02 • via Nuitee
T
Tamatha • solo_traveller • us
8
2026-09-02 • via Nuitee
D
Develle • solo_traveller • us
10
2026-08-30 • via Nuitee