Courtyard by Marriott Philadelphia City Avenue

Hotels
Courtyard by Marriott
7.6 (727 reviews)
4100 Presidential Boulevard , Philadelphia , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Maintenance concerns
Overpriced

Categories

Cleanliness
6.61
Mixed feedback on cleanliness with reports of bugs, stains, and maintenance issues.
Service
8.58
Generally positive feedback on staff being friendly and accommodating.
Location
8.62
Convenient location with nearby amenities and attractions.
Room Quality
7.07
Rooms were generally comfortable but some had issues with cleanliness and maintenance.
Amenities
7.1
Facilities like the pool need improvement; breakfast received positive feedback.
Value for Money
7.06
Mixed value perception with some guests feeling it was overpriced.
Food and Beverage
8.11
Positive reviews for the breakfast offering.
Overall Experience
7.68
General satisfaction despite some issues; some guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:43

Property Description

Modern Amenities and Convenient Location

Courtyard by Marriott Philadelphia City Avenue offers complimentary WiFi and parking, making it a hassle-free choice for travelers. The property boasts rooms equipped with flat-screen TVs, work desks, and en suite bathrooms with complimentary toiletries.

Recreational Facilities for Relaxation and Wellness

Guests can unwind in the swimming pool or stay active in the fitness center during their stay. Additionally, the onsite restaurant, The Bistro, offers a variety of American dishes for breakfast, lunch, and dinner.

Proximity to Key Attractions

Conveniently located near popular attractions, the hotel is just a short distance from the Philadelphia Zoo, Please Touch Children’s Museum, Independence Hall, and The Mann Center. Book your stay at Courtyard by Marriott Philadelphia City Avenue for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 14 per day.

Location

Guest Reviews

7.6
Based on 727 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.1
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 7.68
G
Gabriela solo_traveller ec
1
Terrible.. y estafada no sé si por uds o por el hotel
Pros:

No me gustó nada porque nunca me hospedé porq me han cobrado si llegué no había luz en el hotel

Cons:

No había luz cuando llegamos y nadie hablaba español y lo peor que me han cobrado la estadía

2026-06-19 via Nuitee
C
Chunchi couple us
9
2026-06-18 via Nuitee
C
Criollo couple ec
7
2026-06-18 via Nuitee
A
Alicia couple us
6
2026-06-16 via Nuitee
E
Elizabeth solo_traveller us
9
2026-06-16 via Nuitee
A
Abdullah family_with_children sa
2
Not comfy at all
Pros:

Location was good for my purpose

Cons:

Untrained staff specially the front disk, the pillows were small the bed was not comfy. The room’s key was not working most of the time and we had to activate it every day!!

The hotel is outdated and needs an attention from Marriott!!

2026-06-13 via Nuitee
O
O4305MXlorraines Family
6
Weekend visit
Pros:

Checking in/out was so understaffed…15 min each experience.
Checking in I told them I did not have a car.
Checking out I was charged for parking. Check your bill always.
Elevators on two occasions didn’t work with the room key access.
Conveniently located for our weekend, but I would never stay there again

2026-06-10 via Tripadvisor
K
Katie couple us
8
Close to Saint Joe’s
Pros:

Easy check in and very helpful staff

2026-06-10 via Nuitee
A
Alicia extended_group us
10
2026-06-07 via Nuitee
S
Selina solo_traveller us
7
2026-06-02 via Nuitee
R
R solo_traveller us
8
2026-06-02 via Nuitee
D
Discover49326252915 Business
4
Worst experience for a Marriott
Pros:

When I went to check in, the hotel had informed me that they just switched over to a new online system and therefore could not check me in at the 4p time slow. I had a night time event I needed to get to and wanted to put my stuff in my room ahead of time. I waited for about 45 minutes and they were able to then check me in, but because of the new system, they would not use my company card on file with pre authorization, so I had to end up using a different credit card to check in. I got to my room and put my stuff down to head out to my night time event. I got back later that night to log into the wifi, and while I was able to connect, did not have Internet and therefore could not get any work done. I noticed that my door lock did not work, but since the upper part had the thing you could extend out to prevent the door from opening, I just set that up instead. I had a few items I put in the refrigerator and when I went to retrieve them in the morning, I noticed that the fridge was not working and all my items were warm and ruined. When I went to check out, I asked for my folio and was told again that due to the new software system, they could not print anything out. I found the outside of the hotel littered with trash and very dirty. There was a large group of middle school students that checked in the night before, so I was unable to use the indoor pool because it will filled with teenagers. Honestly, this is not the type of service I would expect from a Marriott hotel and was thankfully there only one night.

2026-05-22 via Tripadvisor
M
Michelle couple gb
4
2026-05-22 via Nuitee
B
Best couple us
10
2026-05-22 via Nuitee
M
Myatt solo_traveller us
10
2026-05-20 via Nuitee
D
Dayquan couple us
10
2026-05-20 via Nuitee
J
jolinag2022 Family Scotch Plains, New Jersey
8
Wonderful stay
Pros:

We had an overnight stay at this location since it was close to the “sixth man center” . The location was great and hotel was very clean. But the best thing is Vinz Alan at the front desk. He was very kind and went above and beyond making sure our stay was top notch. We wish we stayed longer but definitely would stay again all just because of him! We have been bonvoy members (used to be Starwood) for almost 20 years now and I only write reviews only when it’s deserving. Vinz is a wonderful asset to the Marriot team.

2026-05-17 via Tripadvisor
B
BARBARA solo_traveller us
6
Pros:

Location

Cons:

Loud ac unit. Use of card for elevator

2026-05-12 via Nuitee
S
Sandra solo_traveller us
8
Pleasant stay, I would stay here again.
Pros:

Convenient to many places, very clean and great staff. The restaurant offered a simple menu that was satisfying.

Cons:

The lobby chairs are a bit shabby and stand out from the rest of the building.

2026-05-10 via Nuitee
J
Jennifer solo_traveller us
4
2026-05-10 via Nuitee