Four Points Flex by Sheraton Edinburgh

Hotels
Four Points Express
8 (11376 reviews)
25-33 Shandwick Place , Edinburgh , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean premises
Cons:
Uncomfortable beds
Issues with heating and plumbing
No breakfast included

Categories

Cleanliness
8.08
Hotel is clean and well-maintained according to multiple reviews.
Service
8.55
Guests mentioned friendly and welcoming staff.
Location
9.09
Excellent location, close to the center and bus stops for the airport.
Room Quality
7.54
While many enjoyed the room, some found issues like uncomfortable bedding.
Amenities
7.57
Functional amenities, though some guests suggested improvements.
Value for Money
8.03
Generally good value, but some guests felt it was a bit high for the overall experience.
Food and Beverage
7.08
Breakfast service not included, which some found disappointing.
Overall Experience
8.05
Overall, guests enjoyed their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:55

Property Description

Central Location in Historic Edinburgh

Modern Amenities
The rooms at Cityroomz Edinburgh are equipped with a flat-screen TV, offering stunning city views. The en suite bathrooms come with complimentary toiletries, ensuring a comfortable stay for our guests.

Nearby Attractions
Just a short 10-minute walk from the iconic Edinburgh Castle, our hotel provides easy access to must-see attractions. Guests can also enjoy leisurely walks in the scenic Prince’s Street Gardens or explore the charming Royal Mile.

Ready to experience the charm of historic Edinburgh? Book your stay at Cityroomz now and make unforgettable memories in the heart of the city.

Important information:

Group bookings of 5 or more rooms will require a separate group booking policy which will be sent directly by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 11376 reviews
Cleanliness: 8.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
J
jaime alfredo couple pr
6
2026-05-30 via Nuitee
F
Franziska couple de
8
Super, wenn man viel unterwegs ist. Der Airlink fährt direkt vor der Tür ab
Pros:

Personal nett

Cons:

Die Umgebung war leider von dem einem oder anderen nächtlichen Störenfried geprägt. Es war etwas hellhörig

2026-05-30 via Nuitee
O
Oğulcan couple tr
5
Konumu çok iyi fakat konforlu değil, tekrar tercih etmem.
Pros:

Konumu oldukça merkezi, önünden havaalanı otobüsleri geçiyor. Oda büyüklüğü yeterliydi, her gün temizlendi. Odada ütü bulunması güzel bir opsiyon.

Cons:

Yatak küçüktü, çift kişilik olmasına rağmen 1.5 kişilik gibiydi. Odada yoğun bir toz kokusu vardı, sanıyorum zemindeki halıdan kaynaklı, sürekli havalandırmak gerekiyor. Prizler yeterli değildi, saç kurutma makinesini prize takıp aynaya bakamıyorsunuz saçma tasarlanmış, aynı zamanda yatak baş ucunda da priz yok. Terlik mevcut değil.

2026-05-30 via Nuitee
N
Noelene couple au
9
Fantastic location
Pros:

Comfortable clean hotel in a fantastic location next door to great bars and restaurants. Walking to all the sights was not too strenuous! Bonus that the airport bus stops right outside reception

Cons:

It was very hot when we were there so air conditioning would have been nice but there was a fan

2026-05-30 via Nuitee
Z
ZISIS solo_traveller gr
10
Pros:

The location was perfect, the bus to the airport stops right in front of the hotel. Everything was exactly as in the description. The perfect location to explore Edinburgh.

Cons:

None. It would be perfect if the room hat a fridge but I knew beforehand that it doesn't.

2026-05-30 via Nuitee
A
Andrea couple es
9
Estancia genial
Pros:

La cercanía, el personal y la limpieza

Cons:

Por poner una pega, el tamaño de la habitación resultaba ser un tanto pequeña, pero camas súper cómodas y limpieza espectacular. El baño 10/10

2026-05-29 via Nuitee
S
Serena extended_group it
8
Da ritornare!!!
Pros:

L’atmosfera molto tipica, la pulizia e la vicinanza al centro !!!! Avevamo una quadrupla ed era enorme!!!!

2026-05-29 via Nuitee
M
MARCELLO solo_traveller mq
1
It was a disaster. To be honest I feel that I have been robed of 400 UKP.
Pros:

I was given a room unbelievably small number of the room 304 . Window like the one of a toilet with 3 inches opening no way to get fresh air. Looking on the outside the only thing you could see was the fire iron stair case. Underneath the window a huge desk and a chair that could not fit because between the bottom of the bed and the window. The bed/s had only the mattress sheet . No over sheet as cover. But there were 2 duvet covers rolled at the bottom of the bunk beds. the TV which was Huge was hanged over the only one wall available but there was no way that you could look at it because it was along he length of the beds which was the wrong direction.
The width of the room was 120 cm (bunkbeds width 60 cm therefore only 60 cm to move around .
Length of the room 250 cm , Bunkbeds length 180 cm desk110cmx55cm , 15 cm left to put the chair under the desk. Impossible.
Toilets difficult to move around and very basic. Clean though.
Shower very very small but clean
STAFF. When I arrived 26MAY26 approx 18.00LT the girl at Reception before I went upstairs apologised for the room being very small - 'Sorry we are full that was the last room available. I cannot move you anywhere but maybe tomorrow we could find something. But I cannot promise ' - When I went upstairs and saw that dump I went back and advised that could not be for me I paid more than 400 pounds for 2 nights it was unacceptable. The poor girl was distraught and i felt sorry for her.
The following morning at approx 10.00LT I went down stairs again there were new receptionists. I approached the counter to see whether there could have been an other room for me but the woman there was so rude that I cannot explain .

Cons:

Everything. i.e Premises and Staff.

2026-05-29 via Nuitee
D
DAVID couple us
6
Convenient location but overpriced
Pros:

The hotel is close to the old town and castle. Front desk staff were very friendly and courteous. It’s close to several eating areas. The room was clean though a smaller than I expected. Bed was comfortable.

Cons:

I paid $838 for three days. The amenities offered were no where close to matching the price we paid. No coffee maker, no refrigerator, no microwave, no air conditioning during some rather warm days. No air conditioning is unacceptable when we were uncomfortably warm. There was a kettle but only instant coffee available. This hotel is pretty bare bones for the price charged. Overall, we overpaid for what we got.

2026-05-29 via Nuitee
A
Aldo Raul solo_traveller gb
10
2026-05-29 via Nuitee
A
Alizée solo_traveller fr
9
Pros:

La proximité de l'hôtel avec tous les lieux touristiques de la ville. L'arrêt de bus pour l'aéroport qui est sur le même trottoir que l'hôtel, très pratique.
Le personnel est très sympathique.

2026-05-29 via Nuitee
J
Jean-François D. solo_traveller fr
8
Hotel confortable idéalement situé, mais sans infrastructure commune
Pros:

Situation de l'hôtel, proche du centre et directement desservi depuis l'aéroport par les transports en commun
Équipement de la chambre
Service de chambre

Cons:

Équipements communs réduits au strict minimum. Par exemple pas de toilettes disponibles en attendant que la chambre soit disponible

2026-05-29 via Nuitee
C
Clara family_with_children it
9
Pros:

Camera accogliente e pulita con ottimi extra (ferro da stiro, asciugacapelli, prese USB così da non richiedere adattatori.
Posizione dell'hotel comodissima e in zona molto servita.

Cons:

Solo la ventola del bagno non funzionante.

2026-05-28 via Nuitee
S
Sandra couple fr
8
Perfect location and amazing staff!
Pros:

Staff were amazing! helpful and gave great advice on local sites and eateries!

Cons:

Shame that there was no cafe/dining onsite, at least to have a quick breakfast.

2026-05-28 via Nuitee
L
La Greca solo_traveller it
10
2026-05-28 via Nuitee
F
Fabio extended_group it
8
2026-05-27 via Nuitee
L
Laura couple nl
9
2026-05-27 via Nuitee
A
Anna maria solo_traveller no
10
Pros:

Service og vennlig personale, god plassering, bra seng og puter

Cons:

Aircon og lytt mellom baderommenw

2026-05-27 via Nuitee
A
Adrian Dantin solo_traveller ar
10
Todo óptimo!
Pros:

La cama. Muy cómoda.

Cons:

El ruido de las puertas de las habitaciones linderas. Es muy fuerte y suele asustarte :D
Además, faltaría un baño en la recepción.

2026-05-27 via Nuitee
C
Cordula couple de
8
Pros:

Hotel in zentraler Lage Flughafenbus vor der Tür

2026-05-27 via Nuitee