Four Points Flex by Sheraton Edinburgh

Hotels
•
Four Points Express
8 (11570 reviews)
25-33 Shandwick Place , Edinburgh , gb
+441312296871

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean premises
Cons:
Uncomfortable beds
Issues with heating and plumbing
No breakfast included

Categories

Cleanliness
8.08
Hotel is clean and well-maintained according to multiple reviews.
Service
8.55
Guests mentioned friendly and welcoming staff.
Location
9.09
Excellent location, close to the center and bus stops for the airport.
Room Quality
7.54
While many enjoyed the room, some found issues like uncomfortable bedding.
Amenities
7.57
Functional amenities, though some guests suggested improvements.
Value for Money
8.03
Generally good value, but some guests felt it was a bit high for the overall experience.
Food and Beverage
7.08
Breakfast service not included, which some found disappointing.
Overall Experience
8.05
Overall, guests enjoyed their stay despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:55

Property Description

Central Location in Historic Edinburgh

Modern Amenities
The rooms at Cityroomz Edinburgh are equipped with a flat-screen TV, offering stunning city views. The en suite bathrooms come with complimentary toiletries, ensuring a comfortable stay for our guests.

Nearby Attractions
Just a short 10-minute walk from the iconic Edinburgh Castle, our hotel provides easy access to must-see attractions. Guests can also enjoy leisurely walks in the scenic Prince’s Street Gardens or explore the charming Royal Mile.

Ready to experience the charm of historic Edinburgh? Book your stay at Cityroomz now and make unforgettable memories in the heart of the city.

Important information:

Group bookings of 5 or more rooms will require a separate group booking policy which will be sent directly by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 11570 reviews
Cleanliness: 8.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
V
Vivian • solo_traveller • us
10
Convenient Clean and Helpful Nice Staff
Pros:

Great location right by the airport shuttle stop and close to everything.

Cons:

There is a confusion between this address and the other property. Taxis would drop me off at the other property

2026-07-04 • via Nuitee
A
Alexander • couple • it
8
Pros:

Mancava la colazione, altrimenti avrei dato un punteggio più alto

2026-07-04 • via Nuitee
Y
yuhua • extended_group • ca
10
2026-07-04 • via Nuitee
J
Jazmín Di Salvo • solo_traveller • ar
9
2026-07-04 • via Nuitee
M
M.Carmen • solo_traveller • es
7
2026-07-04 • via Nuitee
L
ludovic • solo_traveller • fr
9
Bon emplacement.
Pros:

Super emplacement. Pratique pour visiter la ville. Personnel à l'écoute.

Cons:

Rien

2026-07-04 • via Nuitee
D
Dicle • solo_traveller • tr
8
Pros:

Location, 24 hours reception, comfortable room

Cons:

The hotel is clean overall, but the room cleaning service was not up to standard. We stayed for four nights, and during our entire stay, our room was never vacuumed and the toilet was not cleaned. Housekeeping definitely needs improvement

2026-07-04 • via Nuitee
M
mara • solo_traveller • de
8
2026-07-04 • via Nuitee
F
Francesca • solo_traveller • it
9
Pros:

The location of this hotel is excellent. Easy to get to from the airport and to get around the most tourists spots.
The staff very helpful and kind.

Cons:

We slept on the first floor and there was a service door, I guess used by housekeeping that was slammed every 5/10 minutes from very early morning, thoughout the day. Very annoying.

2026-07-04 • via Nuitee
I
Isla • couple • gb
10
2026-07-04 • via Nuitee
K
Karla • family_with_children • us
10
Well located and nice hotel
Pros:

Very nice hotel 15 min from the castle

Cons:

I wish they have breakfast

2026-07-04 • via Nuitee
S
Silvana • solo_traveller • it
7
2026-07-04 • via Nuitee
I
ISABELLE • extended_group • fr
9
Très bien
Pros:

Pas de service de restauration mais tout à proximité pour se restaurer.
Proximité du centre ville et des transports au pied de l’hôtel (bus, tram).
Personnel très agréable, accueillant et de bons conseils.

Cons:

Manque peut être un petit réfrigérateur dans la chambre.

2026-07-04 • via Nuitee
Z
Zaida • solo_traveller • es
8
Pros:

Todos los días cambiaban las sábanas ;)

2026-07-03 • via Nuitee
D
dante lanzi • solo_traveller • ar
9
Pros:

Ubicación

Cons:

Nada

2026-07-03 • via Nuitee
C
Clemente • couple • it
10
2026-07-03 • via Nuitee
A
Anina • extended_group • ch
8
2026-07-02 • via Nuitee
M
Marcus • couple • gb
10
2026-07-02 • via Nuitee
S
Shirley • solo_traveller • ca
9
The staff was extremely helpful. Although a busy area, the location worked very well.
2026-07-01 • via Nuitee
E
Eric • solo_traveller • us
8
Pros:

Excellent location.

Cons:

No breakfast.

2026-06-30 • via Nuitee