Hyatt Regency Toronto

Hotels
Hyatt Regency
8.4 (2050 reviews)
370 King Street West , Toronto , ca

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room size
Soundproofing
Fire alarm communication

Categories

Cleanliness
8.54
The rooms were sparkly clean and well-presented.
Service
8.51
Staff showed great customer service and friendliness.
Location
8.65
Great location in downtown Toronto; convenient and accessible.
Room Quality
7.8
Rooms were tiny and beds were uncomfortable; potential need for soundproofing.
Amenities
8.33
Good breakfast selection and reasonable self-parking.
Value for Money
8.39
Great hotel at a reasonable price considering the overall experience.
Food and Beverage
8.54
Restaurant food was good with a pleasant ambiance.
Overall Experience
8.41
A generally positive stay with minor issues that won't hinder future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:11

Property Description

City Centre Modern Hotel with Stunning Views

Luxurious Amenities
Featuring 47-inch LED TVs with STAYCAST, an on-site sauna, and a seasonal outdoor pool, our hotel offers the ultimate relaxation experience. Every room showcases a breathtaking city view of Toronto, ergonomic workstations, complimentary Wi-Fi, ironing facilities, and free toiletries.

Convenience at Your Fingertips
Enjoy access to a 24-hour fitness centre, business centre, and dry cleaning services during your stay. Indulge in delicious regional cuisine at our King Street Social Kitchen and Lounge or grab a light meal at the Mix Bistro Bar.

Prime Location
Located in the heart of the entertainment district, our hotel is just a stone's throw away from iconic attractions like the Second City Comedy Club, Princess of Wales Theatre, Rogers Centre, and the CN Tower. Book now for an unforgettable experience at Hyatt Regency Toronto.

Important information:

Upon check-in, a credit card pre-authorization of CAD 100 per night is required to cover incidentals. This is a hold only, not a charge. Any unused amount is released after check-out, subject to your bank’s processing time.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 40 per day.

Location

Guest Reviews

8.4
Based on 2050 reviews
Cleanliness: 8.54
Service: 8.51
Location: 8.65
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.39
Food and Beverage: 8.54
Overall Experience: 8.41
A
Alexandra extended_group ca
10
2026-07-04 via Nuitee
T
ToryChavand solo_traveller ca
8
Why not enough towels in the room? :)
Pros:

Location, pool, cleanliness.

Cons:

Why, when they know there are 4 people in the room, do they only provide 3 bath towels? Why?

2026-07-03 via Nuitee
V
vmiller71 NONE
10
Great Getaway
Pros:

This property was absolutely fabulous! It’s centrally located in the downtown area where many of restaurants, shops & attractions are in walking distance. The staff was very professional & helpful, and the breakfast buffet offered many options. Looking forward to our next trip!

2026-07-02 via Tripadvisor
K
Karine family_with_children ca
8
2026-07-02 via Nuitee
S
Schilling extended_group us
9
Great location with friendly, helpful staff!
Pros:

Great location! We were able to get into our room early which was great after a long travel day! Staff were lovely and helpful!

Cons:

Can’t think of anything.

2026-07-01 via Nuitee
R
Relax26580116091 NONE Mississauga, Ontario
10
A great stay!
Pros:

Very friendly staff, excellent clean rooms, great location!. Enjoyed my experience very much!
The check-in experience was easy and friendly! We were given a map of the city and free bottles of water right on check-in. The hotel concierge was very knowledgeable.
The room was modern and very clean. The checkout experience was equally easy, fast and friendly!

2026-06-30 via Tripadvisor
M
Miranduh2 NONE Toronto, Ontario
10
Just what we needed!
Pros:

Chosen for its reputation and location, this hotel did NOT disappoint! We loved our super clean room with very comfortable bed! We appreciated A/C that worked very well and was easy to control and not too loud. The staff were friendly, accommodating and helpful. We will be back!

2026-06-30 via Tripadvisor
K
Krouse couple us
8
Location worked due to proximity to Togers Center.Parking was convenient.
Pros:

Clean

Cons:

Split level at all locations
Restrooms you had to walk down to the Mezzanine
Level. inconvenience

2026-06-29 via Nuitee
A
Amanda family_with_children ca
10
2026-06-29 via Nuitee
T
Tetreault solo_traveller ca
10
2026-06-28 via Nuitee
M
Micheline couple ca
10
Un week-end fantastique
Pros:

L’emplacement est super, il est proche de tout

2026-06-28 via Nuitee
Y
Y8206PDrudyh NONE
8
Hyatt Regency Toronto
Pros:

Overall, we had a good experience, and the staff was extremely
friendly and helpful. However, as feedback for improvements, both my
family and I noticed that the rooms had a slight smell. It wasn't
overwhelming, but just enough to notice, especially in comparison to
our experience at the Hyatt Regency Niagara Falls one day ago, where
we did not experience this issue.

2026-06-27 via Tripadvisor
8
880amarjeets NONE
10
Great Stay Overall, but Watch the Water Charges
Pros:

I recently stayed at the Hyatt Regency Toronto and, overall, had a pleasant experience. The hotel is in a great location, making it easy to explore downtown Toronto. The room was clean, comfortable, and well maintained, and I appreciated the work done by the housekeeping staff.

The only issue I encountered was with a charge for bottled water. I left the original bottle in my room completely sealed and untouched. After housekeeping serviced the room, the unopened bottle had been replaced with a new one, and I was later charged $6.78 for it. I don't believe guests should be charged when an unopened item is replaced during routine housekeeping, and I hope the hotel reviews this process.

Aside from that, my stay was enjoyable, the staff were courteous, and I would consider staying here again. I just hope this small but frustrating issue is addressed for future guests.

2026-06-27 via Tripadvisor
W
WOSCHNACK solo_traveller br
9
2026-06-27 via Nuitee
D
darionM4070QW NONE
6
Not worth the money
Pros:

Great location in downtown, raised their prices multiple for world cup, just a “regular” hotel where u pay more for a name. They keep your deposit for up to 2 weeks after checking out what is for sure huge no no for future trips at any hyatt…

2026-06-26 via Tripadvisor
M
Marcin couple us
8
Pros:

Great location. Pool ok.

Cons:

Location

2026-06-26 via Nuitee
K
Kim family_with_children us
8
Pros:

Location was great

Cons:

Over priced

2026-06-26 via Nuitee
M
Mohamed Sofiane family_with_children ca
8
2026-06-25 via Nuitee
7
72madelainem NONE
10
Very comfy and caring
Pros:

Great location. Comfy beds. Wonderful caring staff. Offered me a complementary late check out when requested and stored my bags until my evening flight, with an offer to use the women’s locker room to freshen up before leaving for the airport.

2026-06-24 via Tripadvisor
M
Madelaine solo_traveller gb
10
Great! Comfy & convenient.
Pros:

Great location. The staff are wonderful. The bed was extremely comfy. I loved the fish in the lobby!

2026-06-24 via Nuitee