Hyatt Regency Toronto

Hotels
•
Hyatt Regency
8.3 (1899 reviews)
370 King Street West , Toronto , CA
+1 416-343-1234

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and helpful staff
Clean rooms and comfortable beds
Great breakfast buffet and convenient Starbucks
Nice pool and good on-site amenities
Cons:
Value for money concerns (high price, breakfast not included)
Some rooms outdated, small or with strong smells
Old gym / amenities in need of refresh
Occasional loud/nighttime noise impacting sleep
One instance of poor concierge service/tour booking

Categories

Cleanliness
8.5
Mostly positive comments about clean rooms and quick housekeeping; a few mentions of strong odors in some rooms but overall cleanliness is praised.
Service
8.8
Staff repeatedly described as friendly and helpful (reception, restaurant staff); one significant negative concierge experience noted but outweighed by multiple compliments.
Location
9.5
Consistently praised as a prime, central location close to attractions, conference venues and transit — a clear strong point in many reviews.
Room Quality
7.6
Mixed feedback: several guests found rooms clean and comfortable and some noted large rooms, while others reported small, outdated rooms, poor lighting and tiny bathrooms.
Amenities
8
Pool and convenient on-site options (Starbucks) are praised, but the gym was called old and some rooms had ventilation issues (no windows/fan weak).
Value for Money
6.8
Multiple comments about high price versus expectations (no breakfast included at that price, small rooms for cost) indicate weaker value perception.
Food and Beverage
8.7
Breakfast buffet and restaurant staff received strong positive mentions; Starbucks convenience in lobby also noted as a plus.
Overall Experience
8.5
Generally positive overall stays with convenience and comfort highlighted, though some guests reported noisy nights or specific poor incidents that reduced enjoyment for a few.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

City Centre Modern Hotel with Stunning Views

Luxurious Amenities
Featuring 47-inch LED TVs with STAYCAST, an on-site sauna, and a seasonal outdoor pool, our hotel offers the ultimate relaxation experience. Every room showcases a breathtaking city view of Toronto, ergonomic workstations, complimentary Wi-Fi, ironing facilities, and free toiletries.

Convenience at Your Fingertips
Enjoy access to a 24-hour fitness centre, business centre, and dry cleaning services during your stay. Indulge in delicious regional cuisine at our King Street Social Kitchen and Lounge or grab a light meal at the Mix Bistro Bar.

Prime Location
Located in the heart of the entertainment district, our hotel is just a stone's throw away from iconic attractions like the Second City Comedy Club, Princess of Wales Theatre, Rogers Centre, and the CN Tower. Book now for an unforgettable experience at Hyatt Regency Toronto.

Important information:

Upon check-in, a credit card pre-authorization of CAD 100 per night is required to cover incidentals. This is a hold only, not a charge. Any unused amount is released after check-out, subject to your bank’s processing time.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.3
Based on 1899 reviews
Cleanliness: 8.5
Service: 8.8
Location: 9.5
Room Quality: 7.6
Amenities: 8
Value for Money: 6.8
Food and Beverage: 8.7
Overall Experience: 8.5
N
Nyasia • couple • us
10
2026-11-06 • via Nuitee
I
Isabelle • family_with_children • fr
10
Pros:

The room was perfect very big and so comfortable. The location is perfect.
The breakfast was amazing and the people who work at the breakfast are really kind ans professional.

Cons:

I didn't like to pay extra for the parking...

2026-11-05 • via Nuitee
M
Muddassir • couple • ca
10
2026-10-22 • via Nuitee
A
Angela • couple • ca
10
Love it
Pros:

I really liked the facilities, it was close to everything, and the people were very friendly.

2026-10-16 • via Nuitee
M
Mary • couple • us
10
2026-10-12 • via Nuitee
M
Mikihito • solo_traveller • jp
10
2026-10-12 • via Nuitee
Y
Yanina Soledad • solo_traveller • ar
10
Pros:

Location was great, close to the meetings held in that ciry

Cons:

Nothing in particular, the hotel is great

2026-10-07 • via Nuitee
S
Shirley • family_with_children • ca
9
2026-09-15 • via Nuitee
C
Chris • solo_traveller • ca
7
2026-09-15 • via Nuitee
C
Cecilia • solo_traveller • pa
9
2026-09-07 • via Nuitee
C
Christine • solo_traveller • us
10
Pros:

Everything. Kindness of front desk staff. Room clean and comfortable. Close to our venue. All great!

Cons:

Loved everything

2026-09-07 • via Nuitee
E
Emilio • extended_group • pe
8
buena
2026-09-06 • via Nuitee
K
Kanwaljeet • family_with_children • gb
1
Not the greatest.
Pros:

Pleasant ambiance

Cons:

A concierge that sells sandwiches.
A concierge when asked how do I get to the Niagara Falls decides to book us on a maple syrup tasting Niagara Falls tour which took five hours to get there when we were told it would only take two . Despicable!

2026-09-06 • via Nuitee
M
Moshe • solo_traveller • il
8
Wonderful location, great stuff, good value for money
Pros:

Location was great, rooms are big, very clean, stuff were very nice.

Cons:

Gym is very old, room furniture needs refresh

2026-09-05 • via Nuitee
I
Irene • family_with_children • de
3
Pros:

Great Location , very mind and friendly staff

Cons:

Strong smells in room, outdated rooms with a strong smell. No possibility to open windows and fan in bathroom not very strong so room felt humid

2026-09-05 • via Nuitee
S
Shelley • family_with_children • ca
10
i will definitely stay again
Pros:

cleanig service was done quick and room was very clean staff was very friendly really loved the pool

2026-09-05 • via Nuitee
M
MERCEDES • extended_group • es
8
.
Pros:

.

Cons:

.

2026-09-04 • via Nuitee
M
Michael • couple • us
7
2026-09-03 • via Nuitee
D
Daniel • couple • il
8
Pros:

Location comfort

Cons:

Stairs no poeter
Difficult with big suitcasase

2026-09-03 • via Nuitee
S
Sandra • couple • us
6
Not a good hotel value for the cost.
Pros:

Beds were very comfortable. Clean

Cons:

Extremely poor lighting in the room and very dark brown decor. Horrible view of a run down apartment building when I booked a superior location. Bathroom was tiny with no space around sink to put any toiletries. Lobby and public areas of the hotel were small and uncomfortable.

2026-09-01 • via Nuitee