Holiday Inn Cincinnati Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.5 (920 reviews)
1717 Airport Exchange Boulevard , Erlanger , US
+1 859-371-2233

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location near the airport
Friendly shuttle drivers and generally good service
Strong breakfast experience noted by several guests
Some rooms are roomy, quiet, and comfortable
Long-term parking available
Cons:
Inconsistent cleanliness; missing toiletries and unclean rooms reported
Outdated rooms and uncomfortable/hard beds for some guests
Amenities issues: hot tub closed, no microwaves, vending machine problems
Occasional unfriendly or slow front desk/service interactions
Problems with shuttle timing and double charges/refunds

Categories

Cleanliness
5.5
Multiple reviews mention rooms not properly cleaned, missing toiletries in shower dispensers, and outdated/unclean rooms — cleanliness is a notable negative.
Service
8.8
Many guests praised friendly staff, helpful shuttle drivers, and excellent breakfast staff, though a few reports noted unfriendly front desk interactions and slow check-out.
Location
9
Consistently praised for being close to the airport and convenient for travelers; location is a clear strength.
Room Quality
6.5
Mixed feedback: some guests found rooms roomy, quiet, and comfortable, while others reported outdated rooms and uncomfortable/hard beds.
Amenities
6.8
Amenities are mixed — gym and pool available and long-term parking noted, but hot tub was out of service for some, no microwaves in rooms, vending issues, and missing hair dryers/soap were reported.
Value for Money
6.5
Several guests felt expectations were high for the price (e.g., paid for breakfast but couldn't use it, no refund/box lunch), indicating perceived weak value in some cases.
Food and Beverage
8.2
Breakfast was frequently described as excellent/outstanding by multiple guests, though there are isolated complaints about slow restaurant service and breakfast access issues for early departures.
Overall Experience
8.7
Overall impressions skew positive with multiple guests recommending the hotel and reporting great stays, despite some notable negatives (cleanliness, amenities, occasional service lapses).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Convenient Location:
Situated just minutes away from downtown Cincinnati, Holiday Inn Cincinnati Airport in Erlanger provides easy access to the city's attractions.

Modern Amenities:
Each guestroom is equipped with free WiFi, air conditioning, cable TV, tea/coffee maker, and a work desk for your comfort and convenience.

Leisure and Dining Options:
Enjoy a relaxing dip in the indoor pool or a workout session at the 24-hour fitness center. Indulge in delicious American cuisine at McKenna's Restaurant & Lounge. Don't forget to take advantage of the free airport shuttle service and explore nearby attractions like the Cincinnati Zoo and Creation Museum.

Book your stay now at Holiday Inn Cincinnati Airport for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

7.5
Based on 920 reviews
Cleanliness: 5.5
Service: 8.8
Location: 9
Room Quality: 6.5
Amenities: 6.8
Value for Money: 6.5
Food and Beverage: 8.2
Overall Experience: 8.7
S
shi • couple • cn
10
2026-10-29 • via Nuitee
E
Earl • extended_group • us
10
Great place to stay
Pros:

The entire stay was great. Room was clean and great for the accommodations in which it meet. Service was great for when was needed. Outstanding breakfast and would recommend to anyone.

Cons:

NA

2026-10-29 • via Nuitee
G
Greg • couple • us
7
Overall, it wasn’t a bad experience, but my expectations of Holiday Inns is pretty high for the price.
Pros:

The breakfast and the breakfast staff was excellent. Great shuttle service to and from the airport.

Cons:

Dated facility, hot tub was covered and not operational, no microwave in the rooms, front desk staff was not friendly in their approach to me as a customer.

2026-10-28 • via Nuitee
G
Greg • couple • us
7
2026-10-28 • via Nuitee
S
Sondra • couple • us
10
2026-10-28 • via Nuitee
T
Thibaut • couple • au
4
Cons:

I paid extra for breakfast but because I have to leave earlier to the airport I couldn't have breakfast. No refund, no box lunch, and no time information when I booked.
The shuttle to airport left earlier than scheduled and didn't wait for me even if I booked the day before. I had to book an uber to get to the airport to not miss my flight. I arrived 5min before the front desk close

2026-10-27 • via Nuitee
S
Samone • couple • us
2
I’ll never book there again
Pros:

Nothing

Cons:

Everything. Rooms were outdated and not properly cleaned

2026-10-26 • via Nuitee
W
williams • couple • us
7
My stay was good.
Pros:

Location was great, near the airport.

Cons:

Beds were not very comfortable

2026-10-25 • via Nuitee
J
Julia • solo_traveller • us
8
2026-10-25 • via Nuitee
A
Andrea • solo_traveller • us
10
The stay was great and we will return when we’re in the area
Pros:

Location of the property

Cons:

Can’t say I didn’t like anything.

2026-10-20 • via Nuitee
J
Jenny • solo_traveller • us
10
Great stay and would highly recommend this Hotel to everyone, I give it a 10/10 rating.
Pros:

As soon as you walked into the Hotel, it had a very warm and inviting feeling to it. Check in was easy and the staff was friendly and amazing, including the shuttle driver. I loved my room, it was very roomy and quiet and the bed and pillows were very comfortable. I had a great nights sleep. I was only there for one night, but loved it so much I booked another stay for my return flight home a week later. There was a nice gym and pool available but I was to tired to take advantage of them, but I did check them out. There wasn't anything negative about my stay there. I wasn't able to try the breakfast so I can't comment on that.

Cons:

On my second night for my return flight home a week later ... I had called ahead to reserve a spot on the shuttle for the next morning to the airport. When I arrived, I was told that I would have to take another shuttle. Traveling alone, having to take the later shuttle created a few problems. And when I went to check out, there was no one at the desk for several minutes and when she finally did show up, she took her time even though I mentioned that I was going to miss the shuttle. Thankfully the driver waited for me and was very helpful. That was the only negative part of my entire stay and I still highly recommend this Hotel.

2026-10-20 • via Nuitee
C
Christine Lehrter • family_with_children • us
6
Pros:

Location, clean, lobby

Cons:

Bed was uncomfortable. Iwas charged twice for room and have been unable to get a refund so far

2026-10-20 • via Nuitee
G
Gilberto • solo_traveller • cr
8
2026-10-20 • via Nuitee
J
Jane • solo_traveller • us
4
Cons:

No hair dryer
No soap in shower dispenser

2026-10-19 • via Nuitee
T
Tracy • extended_group • gb
8
2026-10-18 • via Nuitee
J
Jorge • family_with_children • us
9
Good place to come back
Pros:

We did not have breakfast because was to early but de fresh coffee was very good

Cons:

None , everything was great

2026-10-17 • via Nuitee
C
Charles • solo_traveller • gb
10
2026-10-16 • via Nuitee
P
Paitin • solo_traveller • it
7
2026-10-14 • via Nuitee
A
Alex • solo_traveller • gb
7
2026-10-12 • via Nuitee
M
Myron • couple • us
9
Initially we were to stay 2 days, but other circumstances changed. Didn't really get to experience .
Pros:

Really thought breakfast was complimentary, that was confusing

Cons:

N/a

2026-10-12 • via Nuitee