DoubleTree by Hilton Rapid City Downtown Convention Center

Hotels
•
Doubletree by Hilton
8.6 (286 reviews)
505 North Fifth Street , Rapid City , US
+1 605-718-0772

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean and comfortable rooms
Convenient location (downtown/convention center/attractions)
Good breakfast/brunch options
Comfortable beds
Lovely public spaces
Cons:
Breakfast often not included / extra cost
Limited amenities (no free coffee outside room, no bar blenders, no bathroom ventilation in some rooms)
Small or older bathrooms
Busy/limited elevators
Parking fees
Occasional cleanliness issues (stained carpets, missed cleaning)
Perceived as overpriced

Categories

Cleanliness
8.2
Mostly praised as clean and comfortable by many guests, but a few reports of stained carpets, missed cleaning after the first night and intermittent maintenance issues.
Service
10
Consistently highlighted as a strength: friendly, warm and helpful staff, efficient front desk and group handling, personalized touches (greeting on TV, helpful check-in texts).
Location
9.6
Frequently noted as very convenient — close to downtown, convention center and regional attractions (Mt. Rushmore/Badlands), easy access to Civic Center.
Room Quality
7.8
Rooms are often described as clean and comfortable with good size, but several guests reported older rooms, small bathrooms and limited bathroom space on some floors.
Amenities
7.2
Mixed/weak: attractive public spaces and a restaurant, but complaints include no free coffee outside rooms, no bathroom ventilation fan in some rooms, bar lacking blenders and busy/limited elevators.
Value for Money
7
Perceived as somewhat overpriced by several guests—charges for breakfast/parking, $5 in-room water and other fees led to complaints relative to expectations.
Food and Beverage
9.4
Food offerings receive high marks from many guests (good breakfast/brunch, quality grill items), though some criticized menu choices (use of beef tallow) and extra charges when breakfast wasn’t included.
Overall Experience
9.6
Overall positive experience with friendly staff, clean comfortable rooms and great location; a few service/amenity/value drawbacks tempered perfection for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Modern Amenities and Services
This hotel in Rapid City offers a range of modern amenities, including a fitness center, indoor swimming pool, and free wireless internet in all guestrooms.

Convenient Location
Situated near Ellsworth Air Force Base and various attractions like Reptile Gardens and Mount Rushmore National Monument, the Holiday Inn Rapid City-Rushmore Plaza provides easy access to popular destinations.

On-Site Dining and Shopping
Guests can dine at the hotel's restaurant, grab a coffee from in-room coffeemakers, or explore the gift shop for souvenirs. Whether you're here for leisure or business, this hotel has everything you need for a comfortable stay.

Book your stay at the Holiday Inn Rapid City-Rushmore Plaza now for a memorable experience in South Dakota!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Guest Reviews

8.6
Based on 286 reviews
Cleanliness: 8.2
Service: 10
Location: 9.6
Room Quality: 7.8
Amenities: 7.2
Value for Money: 7
Food and Beverage: 9.4
Overall Experience: 9.6
Z
Zerelda • family_with_children • us
9
2026-10-27 • via Nuitee
T
Tucker • family_with_children • us
9
Pros:

Beautiful layout. Friendly counter staff. Awesome cookies 😁

Cons:

No free coffee outside of the room. No ventilation fan in the bathroom. Bar didnt have blenders for making Pina Coladas or other drinks. Restaurant only uses beef tallow, which is nit good for people who are vegetarian but like cheese curds and such. Your a Hilton. I did expect better in them areas

2026-10-24 • via Nuitee
S
Seminole • family_with_children • us
6
Pros:

It had good access to the Civic center.

Cons:

I fell outside on one of the water sprinklers. On my knee I had surgery on.

2026-10-15 • via Nuitee
A
Anthony • family_with_children • us
8
2026-10-08 • via Nuitee
D
Diann • couple • us
10
Excellent like all Doubletrees
Pros:

very lovely public space

2026-10-08 • via Nuitee
V
vincent • solo_traveller • us
9
good place to stay for a week end in Rapid City
Pros:

hotel staff was friendly and efficient, room was clean and quiet, diner a the grill was not just the classic grill: it offered some specialities.

Cons:

lifts were always busy, 2 lifts only.

2026-10-07 • via Nuitee
K
Karen • solo_traveller • us
10
2026-09-11 • via Nuitee
A
Alvin • couple • us
10
Conviently located with a friendly staff who take care of groups well
Pros:

Close to downtown attractions and restaurants

Cons:

Everything was very good, no complaints

2026-09-01 • via Nuitee
J
Jeremy • couple • cn
9
Great value, great staff, great breakfast!
Pros:

Great breakfast! Clean and new facilities. The location was near the downtown with a 10 minute walk. Staff was fantastic and friendly.

2026-08-18 • via Nuitee
S
Stefan • extended_group • de
9
Pros:

Schöne große Zimmer
Gutes Frühstück

2026-07-25 • via Nuitee
T
Thomas • solo_traveller • us
8
Pros:

Close to Mt Rushmoore and Bad lands

Cons:

Nothing. All good

2026-07-22 • via Nuitee
R
Rachel • family_with_children • us
5
Cons:

The lobby is beautiful but the rooms are older and the bathrooms are very small. Very little room to even move around. This was way too much money was this hotel/what was received. The carpets were stained all over. The booking of this said breakfast was included but when I read further, it was $20 total for a room. We had 4 people and it was a restaurant inside the hotel that served breakfast. I'm not sure how far you expected $20 to go. I'll be more cautious when using booking.com

2026-07-06 • via Nuitee
Y
Yuliya • family_with_children • us
4
2026-07-01 • via Nuitee
A
Alyce • solo_traveller • us
10
Pros:

The rooms are clean and comfortable. Rooms are a good size. Staff is friendly and helpful. The hotel is next door to the convention center. They actually share a parking lot.

Cons:

No breakfast is included with your room reservation. There is a restaurant in the hotel so meals are available for a fee.

2026-07-01 • via Nuitee
V
Virgile • solo_traveller • ch
5
Pros:

La chambre

2026-07-01 • via Nuitee
J
judith • couple • us
9
2026-06-30 • via Nuitee
J
Jeff • couple • us
8
Loved the bed very comfortable
Pros:

I liked it when the elevator got to the first floor. I don’t like heights, eighth floor is too high.

Cons:

Looking out the elevator window from the seventh and eighth floor

2026-06-28 • via Nuitee
L
Lloyd • couple • us
10
Big clean quite comfortable room
Pros:

Cleanliness

Cons:

N/a

2026-06-27 • via Nuitee
C
Cheryl • solo_traveller • us
10
2026-06-21 • via Nuitee
K
Kevin • solo_traveller • us
9
2026-06-18 • via Nuitee