Gardentree Hotels Memphis East near I 40

Hotels
5.8 (304 reviews)
6101 Shelby Oaks Drive , Memphis , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Polite staff
Convenient location
Cons:
Unclean rooms
Non-functional amenities
Poor overall experience

Categories

Cleanliness
4.13
Multiple reviews highlighted unclean rooms and trash present.
Service
8.6
Some staff members were polite, but experiences varied significantly.
Location
8.14
Convenient location as indicated by several reviews.
Room Quality
4.09
Numerous complaints about room conditions and amenities.
Amenities
5.12
Limited amenities and non-functional features reported.
Value for Money
5.08
Guests felt they did not receive good value for the price.
Food and Beverage
6.13
No specific comments on food and beverage options.
Overall Experience
5.1
General negative sentiment across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:10

Property Description

Convenient Location in Memphis, Tennessee

Modern Amenities for a Comfortable Stay

Featuring rooms with free WiFi, OYO Hotel Memphis TN I-40 offers a convenient stay near popular attractions. Each room comes equipped with a flat-screen TV and complimentary bath amenities. The hotel provides ironing facilities and a business center for your convenience.

Versatile Meeting Spaces and Nearby Attractions

With flexible meeting spaces and a business center on-site, the hotel is perfect for both business and leisure travelers. Explore nearby attractions like Graceland, University of Memphis, and Wolfchase Galleria Shopping Center during your stay.

Ready to experience comfort and convenience in Memphis? Book your stay at OYO Hotel Memphis TN I-40 now.

Important information:

Please note that dogs or pets will incur an additional charge of USD 20 per day, per pet.

A refundable security deposit of USD 50 is required at check-in for non- smoking rooms only

The deposit will be forfeited if smoking is detected or any damage is caused to the room or property.

Failure to pay the security deposit at check-in may result in cancellation of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.8
Based on 304 reviews
Cleanliness: 4.13
Service: 8.6
Location: 8.14
Room Quality: 4.09
Amenities: 5.12
Value for Money: 5.08
Food and Beverage: 6.13
Overall Experience: 5.1
A
Ashley • solo_traveller • us
1
2026-09-17 • via Nuitee
A
Andersson • couple • us
1
2026-09-17 • via Nuitee
J
Jose • solo_traveller • us
1
Pros:

No el aire no funcionaba

Cons:

Quise pagar con mi tarjeta y que solo era efectivo y no me querían dar comprobante

2026-09-15 • via Nuitee
B
Bergeron • solo_traveller • us
1
Pros:

Nothing ..i pulled int I the parking lot and immediately felt unsafe.. I called to cancel and they told me no refunds

Cons:

I didnt like the looks of the place..looked like homeless people were squatting in the rooms..i immediately tried to cancel but even the app woildnt allow it.. thats twice in as many weeks i didnt like a place throu g h this app. I demand my money back.i will call booking.com tomorrow..

2026-09-10 • via Nuitee
A
Austin • couple • ca
1
We could not stay there. The entrance and lobby carpet was the filtest I have ever seen. There was a
Pros:

Nothing! it was a horror show! The attendant was abusive

Cons:

I never stayed there the staff were rude and insultive the entire property was a mess, no proper AC outside temperature was 102f the AC did not work

2026-09-09 • via Nuitee
J
Jalisa • solo_traveller • us
4
Pros:

The bed sheets and bathroom looked real good

Cons:

They had rats and roaches

2026-09-06 • via Nuitee
M
Matthew • solo_traveller • us
2
Pros:

Nothing!

Cons:

The Staff Was Rude, Said There Was No Internet & Made Me Pay A $50 Cash Deposit, Stayed There Many Time's Before & Never Had These Problems. It Was The Worst Stay Ever & I Will Never Stay There Again!

2026-09-04 • via Nuitee
A
Antonio • solo_traveller • us
7
2026-08-31 • via Nuitee
T
Terrell • couple • us
1
I will advise anyone not to stay there
Pros:

Nothing

Cons:

Every thing no refrigerator or microwave walls and ceiling was nasty

2026-08-18 • via Nuitee
W
Walls • solo_traveller • us
1
2026-08-10 • via Nuitee
R
Rebecca • solo_traveller • us
2
IT LOOKED GOOD IN THE PICTURE 😂
Pros:

It's not a pleasant place.

Cons:

There's no air in the "lobby" or the corridor to the rooms. There's an overwhelming smell of Marijuana that wafts through the air. The staff is a bit rude. The toilet needed repair. They charge a $50 CASH deposit on non-smoking rooms while the linen is covered in cigarette burns?? Every picture used for their advertisement is NOT ANYWHERE ACCURATE!!

2026-08-09 • via Nuitee
T
Tyneisha • solo_traveller • us
1
Please choose another place
Cons:

Our bathroom was filthy, floors were filth
There was hair in the shower and on the mirror in the bathroom
The staff could not speak English well so he kept getting frustrated with us

2026-08-02 • via Nuitee
J
Jasmine • couple • us
1
Pros:

Nothing

Cons:

No AC
No working elevator

2026-07-25 • via Nuitee
M
Michael • solo_traveller • us
1
BEWARE !!
Pros:

Not much. It was close to the area I wanted tho.

Cons:

The only staff was when I checked in/out.
They demanded a $50.00 CASH deposit for incendentals. I had to go find a bank that would take my card and go vack to check in. At check out I had to demand my deposit be returned to me. They had every intention of keeping it (Cash deposit???) I will never stay in this dump again.

2026-07-24 • via Nuitee
I
Israel • solo_traveller • us
1
2026-07-23 • via Nuitee
L
Lajoycelyn • solo_traveller • us
1
2026-07-20 • via Nuitee
J
Joseph • solo_traveller • us
1
Pros:

The price was good, if the hotel would have been habitable.

Cons:

No air conditioning, no tv and no electricity in the bath room

2026-07-19 • via Nuitee
R
Raylynn • solo_traveller • us
6
It was good but a lot of things wrong
Pros:

The room was good

Cons:

The lobby was hot there was no ice and the other things were not working and my room the bathroom light didn’t work and the tv didn’t have cable

2026-07-18 • via Nuitee
S
Sonia • couple • ca
1
Degeulasse et écœurant!
Pros:

Absolument rien!

Cons:

Tout étais mauvais !
Climatisation défaillante à l’entrée rien ne ressemble au photo sur le site
Odeur infecte dans la chambre sans oublier l’insalubrité complet de la chambre, les planchers était collant la salle de bain mal nettoyer , la toilette qui avait peine à évacuer,
Trou de brûlure de cigarette dans les draps
Tout ça sans oublié un combiné de présence de coquerelle …
Nous somme reparti 1h après notre arrivés et demander un remboursement et au même moment il y a à déjà d’autres client qui attendait pour des situations similaires ainsi que les coquerelle dans les chambres

N’y aller pas il y a fausse publicité de leur part

2026-07-17 • via Nuitee
A
Ashley • solo_traveller • us
1
Bullshit
Pros:

Nothing

Cons:

Everything

2026-07-14 • via Nuitee