Holiday Inn Nashville - Vanderbilt - Dwtn by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1719 reviews)
2613 West End Avenue , Nashville , US
+1 615-327-4707

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable rooms and excellent pillows
Friendly, helpful staff
Great location for Vanderbilt/stadium
Free shuttle to downtown
Quick room service
Good food options / memorable breakfast items
Free live music
Cons:
Paid parking ($40/night) noted repeatedly
Extra charges for breakfast / limited free options
Some rooms dated and at least one report of uncomfortable beds
Noisy AC in at least one room
Slow elevators and occasional shuttle schedule/communication issues
Front desk/check-in delays and a forgotten reservation
Parking security concerns (vehicles with smashed windows)

Categories

Cleanliness
9.2
Multiple guests explicitly noted rooms were very clean and exceeded expectations; toiletries were name-brand and rooms were described as well maintained.
Service
9.2
Staff repeatedly described as lovely, helpful and courteous (moved guests after a plumbing issue, quick room service, helpful breakfast staff), though a few front-desk/shuttle communication lapses were reported.
Location
9.2
Excellent for specific needs (right by Vanderbilt and the stadium, easy access to local attractions); some guests noted it is farther from the main Broadway strip than they'd prefer.
Room Quality
9
Many rooms praised as great, comfortable with excellent pillows and quality toiletries; a minority found beds uncomfortable or rooms somewhat dated.
Amenities
7.8
Free shuttle and live music were positives, but paid parking, slow elevators, limited pool access, and mixed breakfast offerings lowered the amenities score.
Value for Money
6
Multiple complaints about high room rates plus a $40/night parking fee and extra breakfast charges created a clear perception of poor value.
Food and Beverage
8.9
Food received praise in several reviews (staff and food described as wonderful; pancakes and some breakfast items praised), though the buffet was called mediocre by some and additional charges for certain items were criticized.
Overall Experience
9.5
Overall stays were described as lovely with friendly staff and comfortable rooms for many guests; primary negatives impacting overall impression were parking costs and occasional service/communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location and Amenities
Situated between Vanderbilt University and Centennial Park, Holiday Inn Nashville-Vanderbilt - Downtown offers a prime location with a microwave and refrigerator in each room, along with free WiFi and an outdoor pool.

On-Site Offerings
Guests can enjoy a flat-screen TV, desk, and en suite with free toiletries. The hotel provides a free local shuttle, meeting spaces, a business centre, and an on-site gift shop for convenience.

Dining and Entertainment
Indulge in a hot breakfast buffet and dinner at Commodore Grille, or unwind at the lobby cocktail lounge with a selection of beer and wine. Don't miss nearby attractions like the Country Music Hall of Fame and Ryman Auditorium.

Book your stay at Holiday Inn Nashville-Vanderbilt - Downtown for a memorable Nashville experience.

Important information:

For any Room Including Breakfast: The Rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.

Guests must be at least 18 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.6
Based on 1719 reviews
Cleanliness: 9.2
Service: 9.2
Location: 9.2
Room Quality: 9
Amenities: 7.8
Value for Money: 6
Food and Beverage: 8.9
Overall Experience: 9.5
R
Ruth • couple • us
10
Pros:

Room was great, clean, comfortable

Cons:

AC unit noisey, had to wait an hour for room as front desk forgot about us.....were supposed to let us know when a room was available

2026-10-31 • via Nuitee
C
Caitlin • family_with_children • us
6
Good place to stay in a pinch but too dated and uncomfortable for nightly rates. The staff and food is wonderful though
Pros:

It was clean and had good food

Cons:

The beds were incredibly uncomfortable and the rooms were rather dated for the cost and they charge for parking AND breakfast

2026-10-28 • via Nuitee
D
Donald • couple • us
8
Very nice stay with every employee I ran into being very friendly and courteous.,
Pros:

The location was perfect for my needs. The room exceeded my expectations and I really like th fact that there were name brand soaps/shampoo/hand lotion/hand cleaner (Dove in this case) and not generic no-name items. Everything was very clean and the bed was very comfortable with some of the best pillows I've seen in a hotel.

Cons:

Price was pretty high, but not outrageous, I guess. Having to pay extra for parking is very unsatisfactory, paying as much as we did for the room and then another hefty payment per day for parking was, to me, outrageous.

2026-10-26 • via Nuitee
D
Daniels • couple • nl
9
2026-10-22 • via Nuitee
A
Aglav • family_with_children • ie
6
Pros:

Staff were lovely & helpful. we had a plumbing issue on the first day they moved us with no questions.
The buffet breakfast wasn't great, but the staff was very helpful. Pancakes were lovely, but they only made them on the first day after that could order at extra cost. The last day ordered an omelette on the extra menu, but staff allowed me this with no extra cost after they checked with management, which was good. Shuttle bus brings you near Broadway one day driver finished early at 9pm usually bus runs til 11.45pm he worked 10hrs that day but hotel didn't tell anyone so we waited for ages before getting taxi. I mentioned to reception male staff explained the situation but wasn't too bothered & said it was complimentary. Which is fine, but they have a board on reception with shuttle times they could have put time on this so guests know. Overall lovely stay but too far from main strip in my opinion next time would stay closer to Broadway.

2026-10-22 • via Nuitee
A
Ayanna • solo_traveller • us
8
Busy weekend, perfect location!
Pros:

The hotel is basically on Vanderbilt's campus. I was visiting due to the JSU v. TSU game and the hotel is literally across the street from the stadium. I also enjoyed exploring surrounding attractions and universities. I learned so much about Nashville on this trip! Wish I was able to take a dip in the pool - room service was great and quick! Loved the view from my room as well!

Cons:

You can tell hotel was older but has been remodeled. Elevators were pretty slow but it was a busy weekend.

2026-10-21 • via Nuitee
M
Magally • couple • us
7
Pros:

The Lobby of your hotel is over crowed with clothes. We had to wait on line for too long either to check in or check out as you only have one person behind the counter. Those 21 girls where fanstastic but overwhelmed with the customers requests. We found your parking space insecure, 2 of the cars by our had smashed windows.

2026-10-18 • via Nuitee
D
Debra • couple • ca
7
2026-10-18 • via Nuitee
B
Busse • solo_traveller • de
9
2026-10-17 • via Nuitee
A
Andy6470 • solo_traveller • us
10
2026-10-16 • via Nuitee
J
James • family_with_children • us
6
Parking sucks FYI
Pros:

The room was amazing and clean. The staff were super friendly

Cons:

Honestly, the only thing that really sucked about from this hotel, was the parking situation. They charge you $40 a night on top of the high hotel room cost.. and then of course the breakfast is expensive.. I believe they really try to get every dollar out of you when you are there...

2026-10-15 • via Nuitee
Y
Youmans • family_with_children • us
8
2026-10-15 • via Nuitee
B
Bobby • couple • us
9
2026-10-15 • via Nuitee
J
Janet • couple • us
10
Only over night but the people were so nice
Pros:

The staff was great

Cons:

Clean

2026-10-14 • via Nuitee
A
Amber • couple • us
10
2026-10-14 • via Nuitee
M
Melissa • solo_traveller • us
10
Nice choice in Nashville
Pros:

The entire staff was friendly, very hospitable, and went above and beyond to make your stay perfect. The room was comfortable and clean and very welcoming.

Cons:

The fact that the pool was year round was the original reason we chose this hotel, but we were not aware of the fact that it is NOT HEATED. It was freezing cold and I couldn't even get in. If its not heated it certainly shouldn't be open in October. The colored lights in the pool were an added extra, its ashame I couldn't take advantage of the one thing I made my final decision because of.

2026-10-12 • via Nuitee
T
Teresa • solo_traveller • ca
8
Parking $40 per night !
Pros:

This is our 3rd time staying here. We like it for the free shuttle to downtown and the free live music.

Cons:

$40.00 per night for parking !!! We will probably stay closer to downtown from now on because of this !!!

2026-10-12 • via Nuitee
B
Brooks • solo_traveller • us
7
Pros:

Staff really tried to help me with a difficult booking situation. Very professional, good people.

Cons:

Charged an arm and a leg for Big Game night.

2026-10-12 • via Nuitee
J
Janna • couple • us
6
Not great
Pros:

Location

Cons:

Keurig didn’t work and still, after contacting front desk 3 times, no one helped.
The new parking situation was very inconvenient. It took the 3rd contact with the front desk person to help with the situation.

2026-10-11 • via Nuitee
S
Scott • solo_traveller • us
8
Friendly staff with delightful shuttle drivers.
Pros:

The shuttle was very helpful once you figured out their system, a bit unclear, but they were accommodating once we figured it out.

The drivers were super helpful, informative and friendly.

Great breakfast, fresh fruit and many choices.

Cons:

The QR code and system did not make it clear and every employee had a different take on it's use. A simple piece of paper with the description on where the shuttle stops, how special pickups can be arranged at additional stops and how it only travels in the shaded green arena. The map doesn't have a legend nor made it al all clear.

2026-10-10 • via Nuitee