Crowne Plaza Leeds by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.5 (5304 reviews)
Wellington Street , Leeds , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Poor service at times

Categories

Cleanliness
7.71
Several mentions of unclean rooms and dirty items found.
Service
9.18
Staff received high praise for being welcoming and helpful.
Location
9.22
Location was frequently described as great with nearby attractions.
Room Quality
7.67
Complaints about uncomfortable beds and tired rooms.
Amenities
8.7
Amenities were mentioned positively with some concerns.
Value for Money
8.66
Value noted as good overall despite some shortcomings.
Food and Beverage
8.21
Food was generally received well but had some issues.
Overall Experience
8.68
Overall experience was decent but mixed, reflecting targeted reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:53

Property Description

Luxurious Spa and Indoor Swimming Pool
Indulge in relaxation at Crowne Plaza's luxurious spa and take a dip in the inviting indoor swimming pool.

Modern Rooms with Complimentary Amenities
Experience comfort in modern rooms equipped with complimentary newspapers, stereo systems, and air conditioning. Enjoy conveniences like tea/coffee facilities, in-room safe, and hairdryers.

Gym, Whirlpool Bath, and Sauna
Stay active at the large gym or unwind in the whirlpool bath and sauna for a rejuvenating experience.

Immerse yourself in luxury and convenience at Crowne Plaza Leeds. Book now for a memorable stay in the heart of the city.

Important information:

A fee of GBP 50 will be charged in case of early departure.

Children under the age of 3 stay and eat for free.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 17.50 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 5304 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
G
Gillian • couple • gb
8
Very good all round value
Pros:

Staff very friendly and helpful at check in
Spa not bad for included in price
Parking availability and ease - may seem dear at £18.50 for 24 hours but not to us after we paid approx £30 in Manchester recently
Good breakfast hot and good variety of foods

Cons:

Bed didn’t seem as big as a queen unless there was a bit of a roll in the mattress
Little far to walk into city but that was our choice

2026-05-23 • via Nuitee
M
Martha • family_with_children • gb
10
2026-05-23 • via Nuitee
A
Amy • family_with_children • gb
8
2026-05-23 • via Nuitee
R
Robert • couple • gb
10
We’ll definitely be back!
Pros:

The breakfast was excellent. Plenty of choice and the staff were super friendly

Cons:

N/a

2026-05-22 • via Nuitee
G
Gray • solo_traveller • gb
8
2026-05-21 • via Nuitee
I
Innes • couple • gb
10
2026-05-19 • via Nuitee
A
andrew • solo_traveller • gb
10
Pros:

All of it

Cons:

Nowt

2026-05-19 • via Nuitee
N
Nichola • couple • gb
9
Pros:

A warm welcome and a lovely cooked breakfast. great location and parking on site.

Cons:

free parking for guests.

2026-05-19 • via Nuitee
N
Neil • couple • gb
10
2026-05-19 • via Nuitee
V
Victoria • solo_traveller • gb
8
Great hotel
Pros:

Friendliness of staff

2026-05-19 • via Nuitee
R
Rodrigo • solo_traveller • ie
10
2026-05-19 • via Nuitee
J
James • solo_traveller • gb
10
Absolutely fantastic hotel.
Pros:

Beautiful, modern, friendly attentive staff. First class facilities at excellent prices. Extremely impressed and will be back many times now I’ve discovered this hotel.

Cons:

N/A - everything was excellent

2026-05-19 • via Nuitee
O
Oleg • couple • hu
10
2026-05-18 • via Nuitee
R
Rachel • extended_group • gb
10
Pros:

The staff were very welcoming and warm. Loved our bubbly on arrival, made to feel special due to this.

2026-05-18 • via Nuitee
T
Toni-Anne • solo_traveller • gb
9
Pros:

Staff super friendly. Hotel clean

Cons:

The bed was so hard so sleep wasn't the best

2026-05-18 • via Nuitee
T
Tu • solo_traveller • cn
9
2026-05-18 • via Nuitee
J
Jon • solo_traveller • gb
10
2026-05-18 • via Nuitee
L
lisa • family_with_children • gb
8
2026-05-18 • via Nuitee
K
Keris • couple • gb
10
Amazing would 100% recommend
Pros:

It was very clean and very well located towards the activities we chose to do the breakfast was amazing and all staff where so kind and polite and helpful swimming pool area was clean and also very nice and the beds where so comfy

Cons:

Nothing everything was great honestly

2026-05-17 • via Nuitee
K
Kate • family_with_children • gb
9
2026-05-17 • via Nuitee