Crowne Plaza Leeds by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.5 (5818 reviews)
Wellington Street , Leeds , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Unclean rooms
Poor service at times

Categories

Cleanliness
7.71
Several mentions of unclean rooms and dirty items found.
Service
9.18
Staff received high praise for being welcoming and helpful.
Location
9.22
Location was frequently described as great with nearby attractions.
Room Quality
7.67
Complaints about uncomfortable beds and tired rooms.
Amenities
8.7
Amenities were mentioned positively with some concerns.
Value for Money
8.66
Value noted as good overall despite some shortcomings.
Food and Beverage
8.21
Food was generally received well but had some issues.
Overall Experience
8.68
Overall experience was decent but mixed, reflecting targeted reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:53

Property Description

Luxurious Spa and Indoor Swimming Pool
Indulge in relaxation at Crowne Plaza's luxurious spa and take a dip in the inviting indoor swimming pool.

Modern Rooms with Complimentary Amenities
Experience comfort in modern rooms equipped with complimentary newspapers, stereo systems, and air conditioning. Enjoy conveniences like tea/coffee facilities, in-room safe, and hairdryers.

Gym, Whirlpool Bath, and Sauna
Stay active at the large gym or unwind in the whirlpool bath and sauna for a rejuvenating experience.

Immerse yourself in luxury and convenience at Crowne Plaza Leeds. Book now for a memorable stay in the heart of the city.

Important information:

A fee of GBP 50 will be charged in case of early departure.

Children under the age of 3 stay and eat for free.

Children's swimming times are 08.00am - 18.00pm daily
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 5818 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
S
Seloua • couple • de
5
Es geht , zu teuer
Pros:

Reception Aleciq

Cons:

Zu alt die Zimmer , zu staubig,
Alte Badewanne

2026-09-12 • via Nuitee
A
Adam • extended_group • gb
10
2026-09-12 • via Nuitee
J
Joanne • solo_traveller • gb
6
2026-09-12 • via Nuitee
J
James • extended_group • gb
9
2026-09-11 • via Nuitee
M
Michael • solo_traveller • gb
10
2026-09-11 • via Nuitee
A
Alexandros • extended_group • gb
10
A great value for money
Pros:

Clean, spacious room with lovely food at the hotel’s restaurant.

Cons:

Nothing, all good.

2026-09-11 • via Nuitee
S
Samantha • couple • gb
8
2026-09-10 • via Nuitee
G
Gemma • extended_group • gb
4
Disappointed
Pros:

The property was clean and comfortable

Cons:

I left an item behind in my room and it was never returned to me

2026-09-09 • via Nuitee
S
Sophie_Hull • solo_traveller • gb
10
Lovely hotel and pool
Pros:

The whole hotel is very smart and has a lovely restaurant and swimming pool. The staff were really friendly. Great breakfast.

Cons:

NA

2026-09-09 • via Nuitee
S
Sara • extended_group • gb
7
2026-09-08 • via Nuitee
J
John • solo_traveller • gb
9
2026-09-08 • via Nuitee
J
Joran • solo_traveller • nl
10
2026-09-08 • via Nuitee
L
Luls • family_with_children • gb
9
Simple, straightforward stay
Pros:

Spacious rooms with the essential facilities.

Access to the pool/spa

Great selection at inclusive breakfast.

Good location - short walking distance from Leeds Station

Cons:

Bathrooms could be updated but that didn't impact our stay.

2026-09-08 • via Nuitee
A
Anthony • solo_traveller • gb
7
Pros:

Staff great and friendly apart from we booked late check out and the cleaner came in the room and asked us what time we was leaving. Nice hotel.

Cons:

The steam and jacuzzi was off limits due to maintenance but it was very dated and not clean throughout the pool area and changing facilities
Also the air con didn't really cool the room down.

2026-09-07 • via Nuitee
S
Sarah • solo_traveller • gb
8
2026-09-07 • via Nuitee
H
Hayley • couple • gb
8
Our stay was absolutely lovely but we didn’t sleep too good as the bed was very hard and uncomfortable.
Pros:

Very clean upon arrival. Staff were very friendly and helpful. The breakfast in the morning was lovely.

Cons:

The bed.

2026-09-07 • via Nuitee
N
nevil • couple • gb
10
Made a birthday weekend away for my Girl friend extra special.
Pros:

Location was perfect. The staff so friendly and could do enough. There was a mix up with a birthday present request I had asked for. But the staff especially Sammy more than made up for the error. Granting us access to the club lounge before we checked out for our train home.

Cons:

Nothing

2026-09-07 • via Nuitee
C
Cindy • solo_traveller • nl
8
Fijn voor een nachtje.
Pros:

Centrale ligging van het hotel.

Cons:

Erg gehorig door verkeer buiten. Raam sloot niet goed, was kapot en er zat schimmel.

2026-09-07 • via Nuitee
S
Sarah • couple • gb
8
Nice stay , reception staff really friendly, staff in restaurants a bit slow, very nice dinner
Pros:

Central location, good parking, good check in

Cons:

Beds a bit hard for my liking

2026-09-07 • via Nuitee
P
Paula • solo_traveller • gb
10
I was visiting alone, and felt safe in this hotel. I ate alone in the restaurant, but felt at ease . I will definitely r
Pros:

Spacious, luxurious , lovely reception

2026-09-06 • via Nuitee