Holiday Inn Austin -Town Lake by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (1610 reviews)
20 North IH-35 , Austin , US
+1 512-472-8211

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Uncomfortable bed
Breakfast variety needs improvement

Categories

Cleanliness
7.5
Room was clean but had issues with odor in some rooms.
Service
8.5
Staff was very professional and helpful. Positive service experiences mentioned.
Location
8.5
Super central location. Close to tourist attractions.
Room Quality
7.5
Some rooms were uncomfortable and dated.
Amenities
8.5
Good amenities; facilities were appreciated.
Value for Money
8.5
Excellent value for a great stay.
Food and Beverage
7
Breakfast options were limited, and some food received mixed reviews.
Overall Experience
8
Overall a good experience, though a few improvements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or stay active at the fitness centre at Holiday Inn Austin -Town Lake.

Dining Options and Sun Terrace
Indulge in delicious meals at the on-site restaurant and bar, or unwind on the sun terrace while enjoying the beautiful views offered by the hotel.

Convenience and Connectivity
Benefit from amenities such as a 24-hour front desk, airport transfers, room service, and free WiFi. Additionally, take advantage of the business centre, ATM machine, fax machine, and photocopier available to guests.

Experience comfort and convenience at Holiday Inn Austin -Town Lake, an IHG Hotel. Book now for a memorable stay!

Important information:

Guests must be at least 21 years of age to make reservations.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1610 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
A
Angie • solo_traveller • gb
8
Pros:

Ideal location for overnight stay
On site car park
On site shop

Cons:

Bit far out of town

2026-09-19 • via Nuitee
G
Geraldo • couple • us
6
2026-09-19 • via Nuitee
T
Thiago • family_with_children • us
8
Good location for a hotel
Pros:

The location is definitely the best thing about the hotel, just outside the highway that comes from San Antonio and close to the capitol avenue. A good place for families and business travelers.

Cons:

The hotel certainly shows its age. Breakfast should also have been free with the stay.

2026-09-16 • via Nuitee
D
derek • couple • us
8
2026-09-14 • via Nuitee
J
Juan • solo_traveller • us
10
2026-09-14 • via Nuitee
F
Fiamma • couple • it
6
2026-09-11 • via Nuitee
F
Fabio • solo_traveller • it
9
Pros:

Room, location, staff, breakfast

Cons:

Nothing

2026-09-11 • via Nuitee
O
Owen • extended_group • gb
7
2026-09-11 • via Nuitee
P
Pamela • family_with_children • us
8
Pros:

The location is amazing. I can walk around easily and free parking. Bonus!!

2026-09-11 • via Nuitee
N
Nicole • couple • de
8
Wir waren zwei Nächte dort, schön gelegen, nicht weit von Sehenswürdigkeiten
Pros:

Schöne große Zimmer, Pool mit Aussicht

2026-09-10 • via Nuitee
O
Oscar • solo_traveller • us
7
2026-09-10 • via Nuitee
M
Marina • couple • it
8
Pros:

Tutto perfetto

Cons:

Colazione scarsa

2026-09-10 • via Nuitee
H
Heidi • solo_traveller • us
9
Pros:

Location was ideal. Room was small, but comfortable.

Cons:

Television was old and need to be updated to utilize smart TV streaming and programming.

2026-09-10 • via Nuitee
J
Jacqulin • couple • us
10
2026-09-08 • via Nuitee
C
Cristopher • couple • us
10
2026-09-08 • via Nuitee
R
Rosangela • couple • br
9
Ótimo custo benefício p/ Austin.
Pros:

O Hotel é bem localizado, ao lado de um parque e bem próximo da Rainey Street, que é ótima p/ caminhar no final da tarde e jantar. O estacionamento é gratuito e tem uma piscina e academia. O quarto é amplo, com uma ótima cama. Tudo bem limpo. O café da manhã é bom.

Cons:

Travesseiros poderiam ser melhores.

2026-09-07 • via Nuitee
E
Enrico • extended_group • us
9
2026-09-07 • via Nuitee
L
Leticia • couple • us
10
Pros:

Muy amables el personal de cocina y muy buena ubicacion

Cons:

Todo bien

2026-09-07 • via Nuitee
K
Kylie • solo_traveller • nz
8
2026-09-06 • via Nuitee
M
Monica • extended_group • us
1
Cons:

I never got my property refund back. I’ve called several times and no response. Why can’t they resend the fee once we check out?! They claim the bank holds the money but the bank says otherwise.

2026-09-06 • via Nuitee