Holiday Inn Austin -Town Lake by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (1419 reviews)
20 North IH-35 , Austin , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Uncomfortable bed
Breakfast variety needs improvement

Categories

Cleanliness
7.5
Room was clean but had issues with odor in some rooms.
Service
8.5
Staff was very professional and helpful. Positive service experiences mentioned.
Location
8.5
Super central location. Close to tourist attractions.
Room Quality
7.5
Some rooms were uncomfortable and dated.
Amenities
8.5
Good amenities; facilities were appreciated.
Value for Money
8.5
Excellent value for a great stay.
Food and Beverage
7
Breakfast options were limited, and some food received mixed reviews.
Overall Experience
8
Overall a good experience, though a few improvements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or stay active at the fitness centre at Holiday Inn Austin -Town Lake.

Dining Options and Sun Terrace
Indulge in delicious meals at the on-site restaurant and bar, or unwind on the sun terrace while enjoying the beautiful views offered by the hotel.

Convenience and Connectivity
Benefit from amenities such as a 24-hour front desk, airport transfers, room service, and free WiFi. Additionally, take advantage of the business centre, ATM machine, fax machine, and photocopier available to guests.

Experience comfort and convenience at Holiday Inn Austin -Town Lake, an IHG Hotel. Book now for a memorable stay!

Important information:

Guests must be at least 21 years of age to make reservations.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1419 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8
B
Brittany • solo_traveller • us
10
2026-05-30 • via Nuitee
H
hilde • solo_traveller • nl
7
Pros:

Ruime kamer met koffie, thee faciliteiten en koelkast.
Giede douche met verzorgings producten.
Parkeren gratis in parkeergarage.
Zwembad.

Cons:

Locatie.
Loopafstand naar downtown 20 minuten door park.
Nauwelijks eet faciliteiten in de omgeving.

2026-05-29 • via Nuitee
B
Beverly • couple • us
9
Very Nice
Pros:

It is a nice hotel with lake facing room optionsa, easy access to the walking trails at Town Lake and has parking.

2026-05-29 • via Nuitee
A
Allison • family_with_children • au
10
Great value for money, friendly staff and clean rooms
Pros:

Great location and easy to access. Great parking. Extremely friendly staff

Cons:

Nothing

2026-05-28 • via Nuitee
W
Williams • couple • us
8
My stay was great!! The staff was amazing!
Pros:

Cleanliness

Cons:

Not enough parking

2026-05-27 • via Nuitee
A
Abdy • family_with_children • us
9
2026-05-26 • via Nuitee
M
Mrs Janet Alldread • couple • gb
6
Great stay in a comfortable and easily accessible hotel from where we could walk into the centre.
Pros:

We had a room with a lovely view over the lake, and a good view of the daily sunsets.

Cons:

We didn't appreciate the Staff being petty when serving food and drink; after paying for breakfast it was galling to be told if we had a glass of fruit juice we shouldn't really be having coffee too! Especially when there was a coffee machine right there with, seemingly, help-yourself cups right beside it.

2026-05-25 • via Nuitee
R
Rodriguez • extended_group • us
10
2026-05-25 • via Nuitee
F
Fidel • couple • us
10
Agradable lugar,la atención y la limpieza son muy buena
2026-05-25 • via Nuitee
O
Olivas • solo_traveller • us
10
2026-05-24 • via Nuitee
P
Paul • solo_traveller • nl
8
Pros:

..

Cons:

..

2026-05-24 • via Nuitee
L
Lucy • solo_traveller • gb
9
Great place to stay to visit the city
Pros:

Great location. Room was very clean and well equipped

Cons:

Nothing all was good

2026-05-23 • via Nuitee
R
Ruiz • couple • us
8
Awesome place to rest and get ready for the day the rail was great
Pros:

The top floor view amazing

Cons:

Old room with some damage and broken items in the room

2026-05-21 • via Nuitee
G
Gränitz-Kleiber • couple • de
7
Zentral und sinnvoll, zweckmäßig.
Pros:

Zentrale Lage für SXSW

Cons:

Laut, zum Highway

2026-05-21 • via Nuitee
M
Michael Hanson • solo_traveller • gb
10
Perfect Location with Free Parking
Pros:

The location is unbeatable. On Lake Austin so perfect for walking and being nature but also near town

Cons:

Not muh.

2026-05-20 • via Nuitee
E
Eric • extended_group • us
8
Cons:

Room needed maintenance

2026-05-20 • via Nuitee
L
Lovely • solo_traveller • us
7
Pros:

The lake view

Cons:

The food,

2026-05-18 • via Nuitee
K
Kate • couple • mu
8
2026-05-16 • via Nuitee
M
massimo • solo_traveller • it
5
Piacevole ma con servizio scadente
Pros:

La posizione era buona ma causa lavori era scomoda da raggiungere

Cons:

L’arredo

2026-05-16 • via Nuitee
I
IAN • solo_traveller • us
6
2026-05-16 • via Nuitee