Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very good / varied breakfast
Friendly reception staff (several specific positive mentions)
Convenient location for expo / centre and transport
Good wellness facilities: pool, sauna and gym praised by many
Clean and comfortable rooms for most guests
On-site parking and some appreciated room amenities (large shower, TV channels)
Cons:
Mixed service issues: early check-in refused, unexpected extra charges, inconsistent front-desk communication
Amenity problems for some: pool temperature issues, sauna too hot, lack of towels in gym, limited wellness features
Room quality issues: small defects (door handle, window seals), some rooms small or dated, musty corridor carpets
Food/drink pricing complaints (restaurant/mini bar perceived as overpriced)
Occasional security/police presence reported making some guests uneasy
Unexpected parking fee reported by guests

Categories

Cleanliness
8.4
Rooms described as clean and well maintained in multiple reviews ("Propre", "room clean"); some mentions of dated carpets and a musty smell in corridors which slightly reduces the score.
Service
7.6
Mixed service mentions: several praised friendly and helpful staff (Jill, Lucio) and good reception assistance, but there are notable complaints about a flustered receptionist, refusal of early check-in, extra charges and poor follow-up on issues.
Location
8.9
Repeated positives on location: convenient for expo/centre and bus connections; many guests highlighted the very good location.
Room Quality
7.6
Rooms generally comfortable with good beds, but multiple reports of small defects (loose bathroom handle, faulty window seals), some small/dated rooms and worn corridor carpeting.
Amenities
7.9
Wellness area, pool, sauna and gym are frequently praised and considered strong points, though several guests reported issues (pool temperature too low/too warm, sauna too hot, lack of towels in the fitness area, limited spa features).
Value for Money
7.2
Mixed value perceptions: some guests felt good value (free parking mentioned by one), while others complained about unexpected parking/arrival charges, overpriced restaurant/mini bar and low perceived value for money.
Food and Beverage
8.4
Breakfast repeatedly described as very good/fantastic and varied; restaurant food/pricing received some criticism (overpriced), but breakfast quality strongly supports a positive score.
Overall Experience
8.8
Overall sentiment leans positive with multiple guests saying they enjoyed their stay and would return, balanced by a number of significant operational complaints that lowered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Luxurious Wellness Centre
Indulge in relaxation at the Octopus Wellness Centre with top-of-the-line fitness equipment, sauna, and steam bath in a trendy setting.

Gastronomic Delights at ANNA
Savor Flemish cuisine and regional specialties at ANNA Living & Bar, offering a modern dining experience for lunch, drinks, and dinner.

Convenient Amenities and Services
Enjoy free Wi-Fi, hourly shuttle to Zaventem Airport, on-site gym, and spacious free parking. Explore the city with bicycle rentals and on-site digital concierge services.

Book your stay at Crowne Plaza Antwerp for a luxurious and convenient experience!

Important information:

Please note that the property can only accommodate dogs with a maximum weight of 20 kg or less. Dogs will incur an additional charge of 25 per day, per dog. A maximum of 1 dog is allowed per room.

Please note that dogs are not permitted in the breakfast area of the restaurant.

Please inform the property in advance of your stay, if you plan to bring a dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Location

Guest Reviews

8.1
Based on 8160 reviews
Cleanliness: 8.4
Service: 7.6
Location: 8.9
Room Quality: 7.6
Amenities: 7.9
Value for Money: 7.2
Food and Beverage: 8.4
Overall Experience: 8.8
N
Nadia • couple • nl
6
Not the best value for money
Pros:

Staff was very friendly

Cons:

Rooms are very basis and small for what is charged

2026-11-07 • via Nuitee
A
Ahmad • solo_traveller • jo
4
2026-11-07 • via Nuitee
J
jules • couple • be
8
Zeer goed meegevallen
Pros:

Nvt

Cons:

Veel straatlawaai

2026-11-07 • via Nuitee
M
Mubariz • couple • az
10
2026-11-06 • via Nuitee
A
Annick • family_with_children • be
5
Pros:

Het was voor onze de locatie die telde die dag

Cons:

De kamer zijn verouderd maar dat wisten we we bij het boeken van een kamer we hebben het gekozen omdat we net op die locatie moesten zijn .mensen op de gang die hoor je echt wel goed .
We vonden het ontbijt niet geweldig voor dat geld ,weinig keuze uit brood soorten.

2026-11-06 • via Nuitee
W
Wendy • solo_traveller • be
8
Voor herhaling vatbaar ✨
Pros:

Heerlijk ontbijt en mooie kamers✨aanrader

2026-11-06 • via Nuitee
J
john • extended_group • be
3
2026-11-06 • via Nuitee
L
Lauranne • family_with_children • be
10
Pros:

Tout

Cons:

Un peu loin du centre ville

2026-11-06 • via Nuitee
A
Anja • family_with_children • de
10
Pros:

Wir waren auf der Durchreise nach Paris und haben hier einen Stopp eingelegt. Tolles Hotel, nahe der Autobahn aber dennoch leise. Personal und Frühstück top. Haben uns sehr wohl gefühlt

2026-11-06 • via Nuitee
H
Hector • family_with_children • pt
8
Pros:

Todo bien

2026-11-05 • via Nuitee
D
Delgado • couple • nl
9
2026-11-05 • via Nuitee
D
Delshad • solo_traveller • gb
10
2026-11-05 • via Nuitee
S
SIHAM • family_with_children • fr
8
Très bon séjour à l’Hôtel Plaza Crown. La chambre était spacieuse et confortable
Pros:

Très bon séjour à l’Hôtel Plaza Crown. La chambre était spacieuse, confortable et offrait une magnifique vue sur le parc et la verdure environnante, dans un cadre calme et reposant. Le petit-déjeuner était varié, copieux et de très bonne qualité. La piscine et l’espace spa étaient particulièrement propres, bien entretenus et agréables à utiliser. Le service était à la hauteur, contribuant à une expérience globale très satisfaisante.

Cons:

RAS

2026-11-05 • via Nuitee
J
Joana • couple • lu
9
2026-11-04 • via Nuitee
S
Sander • couple • nl
10
Stayed for a concert in Antwerpen
Pros:

Really comfortable beds and nice location

2026-11-04 • via Nuitee
B
bellenger • extended_group • be
9
Excellent séjour de courte durée avec un agréable accueil et confort.
Pros:

L’accueil, la proximité du centre (en voiture), les diverses activités possibles ( salle de sport, piscine…)
Une chambre très correcte et du personnel très attentif à nos demandes précises.

2026-11-04 • via Nuitee
J
Jan • extended_group • be
10
2026-11-04 • via Nuitee
P
Pieter • family_with_children • nl
8
Goeie doorreis locatie
Pros:

Snelle in en uitchecken

Cons:

Lawaai op de kopkamer aan de grote weg ook van andere kamers

2026-11-04 • via Nuitee
C
Christophe • couple • be
8
2026-11-03 • via Nuitee
D
Daprile • family_with_children • gb
7
My stay at Crowne Plaza Antwerp!
Pros:

My kids loved the pool and the breakfast. The waffle maker was a hit for me and them . The staff was kind and helpful.

Cons:

The room was average a make-up mirror and a plug near a mirror for straighteners would have been helpful.

2026-11-03 • via Nuitee