Holiday Inn & Suites Virginia Beach - North Beach by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (1914 reviews)
3900 Atlantic Avenue , Virginia Beach , US
+1 757-428-1711

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Family-friendly atmosphere
Ocean views
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
5.46
The presence of black mold and other cleanliness issues negatively impacted the score.
Service
10
Most staff were reported to be kind and polite, contributing positively to the service experience.
Location
9.93
The location was appreciated for its proximity to amenities and attractions.
Room Quality
6.47
Mixed sentiments about room quality due to various issues including dampness and cleanliness concerns.
Amenities
8.92
While there were good amenities mentioned, some were out of order, impacting the overall appeal.
Value for Money
8.45
Value was affected by missing amenities and cleanliness issues, leading to some disappointment.
Food and Beverage
6.91
Breakfast was provided but some guests felt it was not up to expectations.
Overall Experience
9.46
Despite significant issues, positive family experiences were noted, balancing the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:24

Property Description

Beachfront Luxury
Experience the ultimate beach getaway at the Holiday Inn & Suites Virginia Beach - North Beach. Enjoy direct beach and boardwalk access, three outdoor pools, and an indoor lazy river pool.

Deluxe Rooms and Dining
Relax in rooms equipped with modern amenities like a flat-screen TV, refrigerator, and microwave. Indulge in ocean views from select rooms with private balconies. Savor delicious meals at three on-site restaurants offering breakfast, lunch, and dinner options.

Recreation and Nearby Attractions
Stay active at the gym, unwind in the hot tub, or take a short trip to the Virginia Beach Sports Center and Convention Center. Don't forget to visit the Virginia Aquarium, just a stone's throw away from the hotel.

Book your beachfront retreat today at the Holiday Inn & Suites Virginia Beach - North Beach.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, only 1 parking space is allotted per room reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 28, 2026 until Thu, May 20, 2027
Swimming pool: Closed from Mon, Sep 28, 2026 until Thu, May 20, 2027
Swimming pool: Closed from Mon, Sep 28, 2026 until Thu, May 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8.2
Based on 1914 reviews
Cleanliness: 5.46
Service: 10
Location: 9.93
Room Quality: 6.47
Amenities: 8.92
Value for Money: 8.45
Food and Beverage: 6.91
Overall Experience: 9.46
Y
YvonneBryan • family_with_children • us
10
2026-09-18 • via Nuitee
S
Stephanie • solo_traveller • us
3
Pros:

It was very close to the beach. The view was wonderful. The suite was decent and clean.

Cons:

I reserved a suite for 3 nights. When we arrived for check in I was notified that the suite we reserved had a leak, so we were put in two rooms next door to each other. One room had sopping wet, stinking carpet likely from condensation from the air conditioner. The balcony railing was broken, which was discovered when my child leaned against it and it bowed outward. The room smelled like sewage, so we utilized one room. That room was fine and decently clean. The beds were comfortable.
The breakfast we paid for wasnt great but edible.
The elevators are dirty and smell bad. The floors are destroyed and not well cleaned. The doors make terrible noises as they open and close. Each ride felt like a gamble.
The staff was unable to provide clear directions to our room, which was needed with the hotel set up.
The pools were littered with debris and not cleaned out regularly. During the day time loud pop music is played at the main pool that can be heard throughout the hotel.
On the second day I went to ask for the status of the suite we had reserved and was told rooms were being cleaned, which was confusing because was there a leak or had I been bumped from the room I reserved?
The manager was behind the wall and didnt even bother to come speak with me. The second morning I woke to find vouchers for breakfast, for the breakfast I had already paid a stupid amount for. They would have known had they checked. So I was "gifted" something I had already paid for, for what? As an apology?

I would have loved the location and the hotel overall had we been given the room I reserved to start, but I was not. Ill look for a different hotel next time, especially considering the cost of it all.

2026-09-14 • via Nuitee
L
Laletha • couple • us
6
Overall great view to watch dolphins
Pros:

Close to the beach

Cons:

For the price breakfast should be included for free

2026-09-14 • via Nuitee
L
Leslie • couple • us
10
excellent stay overall. I will be back
Pros:

breakfast was good but I did expect mire options for the price

Cons:

I love it all

2026-09-13 • via Nuitee
S
Sandra Yanira • family_with_children • us
2
Tienen q priorizar los cuando las personas se quejan por algo que no funciona en las acotaciones
Pros:

Está ves nos quedamos en holy por las piscinas

Cons:

Antes las abittaciones eran muy cómodas esta ves que nos alojamos pusimos compley por la puerta para ver al mar y nunca la arreglaron y la abitacion olía muy mal se supone que nos alojamos en un cuarto de inválidos con más frecuencia deberían priorizar esas abiataciones !!

2026-09-12 • via Nuitee
N
Nancy • couple • us
6
Nice staff. Great location. Rooms are in need of updating.
Pros:

Really loved the location and and parking availability.

Cons:

We were celebrating birthdays and I requested an oceanfront suite. I was told at check in no suite was available so I was given 2 separate rooms (not adjoining). It was not ideal.

2026-09-11 • via Nuitee
J
Jamie • family_with_children • us
8
Pros:

We generally stay at this hotel and love it. Looks like they were fixing to do some renovations which is needed. But will likely stay here whenever we go to the beach. The 3 pools are a plus for my son who is part fish I am pretty sure

Cons:

Previous guests food was still in the fridge

2026-09-10 • via Nuitee
W
White • solo_traveller • us
10
2026-09-10 • via Nuitee
K
Kelly • family_with_children • us
8
2026-09-08 • via Nuitee
D
Daniel • solo_traveller • us
9
IF YOU WANT CHILL VIBES AND VACATION! THIS IS THE PLACE SERIOUSLY 🙌
Pros:

10/10 besides the bar downstairs. The bald bartender was rude to his staff and customers. He also and I mean this DID NOT PUT ALCOHOL IN OUR DRINKS. Wife and I ordered 2 big drinks! I dont drink... A bloody Mary does a lil something usually when I was drinking i chugged it and my wife's full drink! 0 nothing. Its not possible plus I watched him short change us and just didn't say anything.
10/10 every single aspect of this Hotel.
THEY ARE WONDERFUL AND LET US CHECK IN AT 10 AM AND LEAVE AT NOON! ITS HANDS DOWN THE BEST NON HILTON HOTEL THERE FOR GOOD VIBES. JUST STAY CLEAR OF BALD OLDER BARTENDER. his vibe is no Bueno lol!

Cons:

Nothing there 9/10 instead of 10/10 of something really they had no control over! I just want others to know!

2026-09-07 • via Nuitee
A
Ale • extended_group • us
10
2026-09-01 • via Nuitee
K
Kelsey • extended_group • us
5
Disappointing service and cleanliness for pricepoint
Pros:

The location is very convenient. Being able to walk out of the hotel onto the boardwalk and beach makes it so much easier to visit the ocean with a toddler.

Cons:

We arrived 3 hours after check in time to find out our room wasn’t ready. The man at the front desk was extremely nonchalant about the entire situation. He told us it would be about twenty minutes and he would notify us, but he never called us over. We had to ask someone else for an update. Housekeeping also only came to our room once for the entire stay. They didn’t clean or make the beds; they only replaced towels. We had even asked the front desk to send housekeeping to our room, but they never came that day.

2026-08-31 • via Nuitee
M
Marjorie • family_with_children • ca
8
Overall it was great! Only upsetting is the breakfast staff who was so rude and disrespectful.
Pros:

Location, facilities, food

Cons:

Breakfast staff who forced us to pay in group so she can charge gratuity.

2026-08-31 • via Nuitee
A
Angela • solo_traveller • us
8
Pros:

The views! The pool & the bar beside it! The pool being ABC licensed pool deck!

Cons:

The ice machine on our floor didn't work towards the end but last year it didn't work at all

2026-08-31 • via Nuitee
K
Kymete • family_with_children • us
8
2026-08-29 • via Nuitee
O
Oswald • extended_group • us
8
Enjoyed our visit very much. Staff all incredibly nice.
Pros:

Exceptional views pools were nice and enjoyable. LOCATION

Cons:

Handicapped room and two out of the three in our party couldn’t possibly have opened without our Man who could

2026-08-29 • via Nuitee
K
Kelvin • solo_traveller • us
9
Pros:

The room was very comfortable the balconies had a great View

2026-08-28 • via Nuitee
G
Greg • extended_group • us
7
2026-08-27 • via Nuitee
M
Marva • family_with_children • us
8
Pros:

Everything so Family oriented. Really enjoyed my stay.

Cons:

No Free Breakfast

2026-08-27 • via Nuitee
R
Regena • couple • us
8
2026-08-27 • via Nuitee