MainStay Suites Williamsburg Historic Area

Hotels
•
Main Stay Suites
5.3 (270 reviews)
814 Capitol Landing Road , Williamsburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Dirty rooms
No breakfast
Pest issues

Categories

Cleanliness
4.19
Numerous reviews mention dirty rooms and mold, indicating poor cleanliness.
Service
8.16
Mixed reviews on service, with some staff being described as friendly and helpful.
Location
8.2
The location is mentioned as a positive aspect.
Room Quality
5.15
Comments on the poor condition of rooms and the presence of pests.
Amenities
4.18
Many mentions of advertised amenities like breakfast not being available.
Value for Money
5.14
General sentiment reflects disappointment in value received for price paid.
Food and Beverage
3.19
No breakfast available despite being advertised, leading to disappointment.
Overall Experience
4.16
General dissatisfaction noted in multiple reviews, indicating a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:31

Property Description

Extended Stay Accommodations with MainStart Breakfast
Experience the convenience of a full kitchenette in every suite, along with a 32" flat-screen TV and free high-speed internet. Start your day right with our MainStart Breakfast before exploring Colonial Williamsburg just 1 km away.

Proximity to Popular Attractions
Located near Busch Gardens Williamsburg and The Golden Horseshoe Golf Course, our hotel offers easy access to top destinations for entertainment and leisure.

Comfort and Convenience
Enjoy the comfort of a home away from home with amenities like a refrigerator, stove top, and dishwasher in your suite. Book your stay at MainStay Suites Williamsburg I-64 for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.3
Based on 270 reviews
Cleanliness: 4.19
Service: 8.16
Location: 8.2
Room Quality: 5.15
Amenities: 4.18
Value for Money: 5.14
Food and Beverage: 3.19
Overall Experience: 4.16
S
Scaperotto • solo_traveller • us
5
Pros:

Nice big bed

Cons:

People doing drugs right behind building

2026-06-10 • via Nuitee
E
Eric • couple • us
10
It was a great
Pros:

It was good.

Cons:

N/A

2026-06-08 • via Nuitee
D
Donna • couple • us
1
It sucked I've never stay in a place so nasty and dirty
Cons:

The hotel was filthy wreaked of cigarettes and Marijuana. No at front desk because they were outside smoking pot with the crew that must have been living there out in the parking lot drinking alcohol
And racing scooters in the parking lot
We stayed for 6 days and our room was never cleaned no clean sheets no clean towels the kitchen area had dirty sticky floors no coffee maker no dishes or silverware no pot pan no dish soap or dishwasher detergent smelled of .mold
Bugs crawling everywhere I had to take all of my clothing to a laundromat to make sure the bugs weren't in my luggage I rate this dive of a l"hotel and that's stretching it" a negative 20
PLEASE IF YOU ARE CONCIDERING THIS PLACE I EMPLORE YOU ..DON'T
YOU JUST MAY COME BACK WBUGS IN YOUR LUGGAGE
Also they said they offered breakfast.....they did not nor the pool they said they had
I travel alot and this by far is the worst place I've stayed
I emplore you not to consider this place

2026-05-25 • via Nuitee
H
Hodges • family_with_children • us
1
Awful, gross, couldn’t leave fast enough
Pros:

That it had a kitchen

Cons:

Half of the electric outlets didn’t work, hairdryer didn’t work, tub didn’t drain, 1 plate and 1 bowl provided, sheets had blood stains, every time I went to the service desk to ask for the help the staff were not there- they were outside smoking, and or vaping

2026-05-24 • via Nuitee
P
Patra • family_with_children • us
5
2026-05-21 • via Nuitee
R
Regan • family_with_children • us
1
Pros:

Nothing.
Did not stay there.

Cons:

Walking in the room smell like smoke stains in the chairs. Mode on the bathroom walls round the tub.
The pictures will fool you online. The pictures probably was when the place was brand new 10 /15 years ago.

2026-05-02 • via Nuitee
J
Joffre • family_with_children • us
1
No volveré a este lugar.
Pros:

No

Cons:

El lugar muy feo, ofrecieron un buen desayuno y solo había café, el lugar olía a húmedo y a humo.

2026-04-20 • via Nuitee
J
Jessica • couple • in
1
2026-04-12 • via Nuitee
J
Jessica • family_with_children • in
1
Pros:

Nothing

Cons:

Place is so disgusting. Also, they will make up lies and keep your deposit. There was a bloody tampon in the hallway and found clothes left by previous guests in the room. Had to stay here because we were transitioning to a new home. Awful, awful experience.

2026-02-24 • via Nuitee
C
Chris • family_with_children • us
1
Horrible
Pros:

When he first walked in everything seems fine after that there was nothing to like

Cons:

It was absolutely disgusting it was very very dirty it had roaches mold trash and the drawers it smelled really bad the mattresses was and the bad shape as stains and mildew the ceiling was tore up nothing works and they're the air conditioner was broken the refrigerator was not cold it was broken the windows were busted and they use the mirrors to cover it stove didn't work I needed to be shut down it's completely nasty I would never recommend anybody I would never ever stay there even if they gave me a week for free never would have ever happened again most horrible experience ever I would like to have my money back never experienced something so bad in my life and so uncomfortable

2026-02-22 • via Nuitee
P
Phyllis • solo_traveller • us
1
Horrible.
Pros:

This place is disgusting. Carpets were filthy, mold in bath tub. Ceilings were water stained, beds were hard. It was like staying in the a third world country. The refrigerator was dirty. I do not recommend this place to anyone.

Cons:

Nothing!

2026-01-19 • via Nuitee
J
Jerrone • family_with_children • us
2
Air conditioning was non functional.. Staff offered a fan, this did not cool or remove humidity
2026-01-19 • via Nuitee
M
Mary • family_with_children • nz
3
Pros:

Advertised as breakfast included. No breakfast at all.
Carpet sticky, toilet seats falling off. Lighting extremely poor.
Kitchen equipped with only 2 mugs and one plate
Curtains torn, decor in serious need of redoing.

Cons:

As above

2026-01-19 • via Nuitee
N
Nancy • family_with_children • us
3
Pros:

Did not eat.

Cons:

Air conditioner was not working. TV said no signal
Checked out early. Bed was comfortable

2026-01-19 • via Nuitee
P
Phyllis • solo_traveller • us
1
Terrible experience.
Pros:

The hotel was in poor condition. The rooms were not clean, water stains were throughout in the ceiling. The popcorn ceiling was peeling off the ceiling. The covers have stains all over it. Wi-fi was inconsistent. The refrigerator was dirty. It was a terrible experience.

Cons:

The hotel need major renovations.

2026-01-19 • via Nuitee
D
Donna • family_with_children • us
2
I cancelled the 2nd night of the stay as did not want to stay another night.
Pros:

Staff was friendly.

Cons:

Tub was dirty (see photos below). Ceiling above bed was in bad shape.

2026-01-15 • via Nuitee
J
Joetricia • family_with_children • us
2
Okay
Pros:

Space

Cons:

Broken chair odor from freezer and microwave

2026-01-01 • via Nuitee
D
Demetris • family_with_children • us
8
The front desk lady accommodated us with another room after we explained the air conditioning issues
Pros:

The rooms are spacious and the beds were comfortable

Cons:

The first room we were set up with, the air conditioning was a little janky.

2025-11-15 • via Nuitee
R
Roache • couple • us
2
They need the clean better and update the place
Pros:

The only good thing was the location.

Cons:

The web says it serves Breakfast but it doesn't. The kitchen was not stocked with anything you could cook with. The place was not cleaned very well. There was food all along the wall on the backslash and where the trash cans were. The ceiling was falling down. Very bad

2025-10-20 • via Nuitee
S
Sharon • solo_traveller • us
1
2025-10-16 • via Nuitee