Hotel Kollol By J & Z Group

Hotels
•
Independent
7 (440 reviews)
Kollol Point, Sea Beach Road, Hotel Motel Road, Cox's Bazar, 4700 , Cox's Bazar , BD
880-1886777711

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Facilities

Free breakfast
Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Cleanliness issues
Value for money concerns
Food quality criticism

Categories

Cleanliness
4.5
Cleanliness was mentioned as filthy in one review.
Service
9
Staff were described as friendly and welcoming in multiple reviews.
Location
9
Consistently noted as excellent and optimal across several reviews.
Room Quality
7.5
Room quality is mentioned with some issues, but overall decent.
Amenities
6.5
Some amenities raised concerns, but basic services were seen as satisfactory.
Value for Money
5.5
Criticism regarding not being value for money was noted.
Food and Beverage
6.5
Breakfast was mentioned as needing improvement in quality and selection.
Overall Experience
7.5
General sentiment is good, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:14

Property Description

Discover the perfect blend of comfort and convenience at Hotel Kollol By J & Z Group, your seaside retreat in beautiful Cox's Bazar.

Luxurious Accommodation
Choose from 140 air-conditioned rooms that offer modern amenities including complimentary Wi-Fi, satellite programming, and rainfall showerheads to ensure a relaxing stay.

Culinary Delights
Savor exceptional dining with three on-site restaurants or take advantage of 24-hour room service. Enjoy a complimentary buffet breakfast daily, and feel free to grab snacks from our cozy coffee shop.

Recreation & Events
Unwind in our stunning outdoor pool, mingle at the daily complimentary reception, or host events in our versatile conference space of 2000 square feet. With free self-parking and express check-in/out, your experience will be seamless.

Make your booking today and experience the charm of Cox's Bazar at Hotel Kollol!

Important information:

  • There is limited hot water on site.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Food & Beverage

    No alcohol served onsite

  • General

    Limited hot water onsite

See all policies

Location

Guest Reviews

7
Based on 440 reviews
Cleanliness: 4.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 6.5
Value for Money: 5.5
Food and Beverage: 6.5
Overall Experience: 7.5
A
ALICIA • solo_traveller • es
8
2026-07-25 • via Nuitee
S
Serino • solo_traveller • bd
10
Pros:

Hotel Kollol is a great place to stay. The staff are very welcoming and friendly. A special thanks to Kalam from room service for his sincere service, and to Mr. Tuhin and the rest of the reception team for their wonderful hospitality!

Cons:

Nothing major to complain about, though I expected a bit more from the complimentary breakfast. Given J&Z Group's good reputation in catering, they should be more mindful to maintain it. Overall, a good experience nonetheless

2026-07-22 • via Nuitee
A
Alam • family_with_children • bd
9
2026-07-20 • via Nuitee
S
sultan sheikh • solo_traveller • bd
5
Pros:

Location

Cons:

Services

2026-07-15 • via Nuitee
S
Shipon • extended_group • bd
7
2026-07-14 • via Nuitee
H
Hawlader • family_with_children • bd
7
Pros:

Everything is good

2026-07-11 • via Nuitee
H
Hasan • extended_group • bd
10
2026-07-10 • via Nuitee
Z
Zahirun • family_with_children • bd
9
Excellent
Pros:

Very near to the beach.

Cons:

Nothing

2026-07-08 • via Nuitee
R
Reefat • family_with_children • ca
3
2026-07-07 • via Nuitee
F
fatema • solo_traveller • bd
6
Pros:

Great location close to beach. Good food luve music swimming pool. Nice views.

Cons:

Room service, restaurant service. Overall staff service is poor. They are well behaved but reluctant in action

2026-07-04 • via Nuitee
F
fatema • solo_traveller • bd
5
Pros:

Location, activities, food taste

Cons:

There service is not good. At first, checked in there was no shampoo, body wash, floor mat. The AC was pouring water. Had to call the room service more than 4 times to fix all. Later the room was shifted. This time the AC was not cooling. We didn't call anymore.

Their food taste is fair to good. But again the staffs are so reluctant! Moves aimlessly. Doesn't pay attention, food will not arrive in hours. They said too many people are difficult to manage, but my observation was that they were carefree.

2026-07-04 • via Nuitee
H
Hassan • solo_traveller • bd
10
2026-06-26 • via Nuitee
I
Islam • couple • bd
7
It was fair enough.
Pros:

I liked the location and facilities attached to the room booking. I also loved some of the foods from the restaurant. I loved the swimming pool facility the most.

Cons:

The staffs were short staffed and there was delays in several room service requests.

2026-06-13 • via Nuitee
P
Peter • solo_traveller • au
8
Pros:

Swimming pool.Go early.
BBQ & live music
Tuhin the office manager very good English & very efficient

Cons:

Breakfast the same everyday 7 days.No coffee.
Power outages.

2026-06-13 • via Nuitee
N
Nazrul Islam • couple • in
8
2026-06-13 • via Nuitee
R
Raihanuzzaman • family_with_children • us
9
Excellent team work to gain guest’s trust with upmost hospitality. Front Desk Manager Tuhin, Executive Arnob, and others
Pros:

Excellent team work to gain guest’s trust with upmost hospitality. Front Desk Manager Tuhin, Executive Arnob, and others were awesome.

Cons:

WiFi

2026-06-07 • via Nuitee
R
RAZIB • couple • bd
10
2026-06-05 • via Nuitee
M
Md Shahin • family_with_children • bd
7
Pros:

Plan nan with soup

2026-06-01 • via Nuitee
U
Uttam • solo_traveller • bd
6
Cons:

Mini Bar fee tk.50 is unexpected to me but Other's are reasonable.

2026-05-30 • via Nuitee
M
Md • couple • us
10
Pros:

Had a great experience at Hotel Kollol by J&Z Group. The location is excellent, and the service was very good. Special thanks to Tuhin for his outstanding hospitality and helpful attitude. He was professional, friendly, and made our stay more comfortable. Highly recommended

2026-05-30 • via Nuitee