Hotel Pontsteiger

Hotels
7.7 (2275 reviews)
Pontsteiger 343 , Amsterdam , nl
+31 20 810 1840

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Express check-in/check-out
Bar
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and modern hotel
Beautiful location and views
Cons:
Cramped rooms
Temperature control issues

Categories

Cleanliness
7.01
Some rooms reported cleanliness issues, such as unclean coffee cups and noisy heating.
Service
7.98
Friendly staff and quick check-in process.
Location
9.02
Excellent location close to ferry and city center.
Room Quality
7.47
Rooms varying in comfort; some found them cramped and noisy.
Amenities
7.5
Mixed reviews on amenities with some lacking essential items like a wardrobe.
Value for Money
6.96
Not perceived as great value given size and amenities.
Food and Beverage
8.01
No specific mentions, but likely meets basic expectations.
Overall Experience
7.68
Overall mixed sentiments with highlights on location but issues with room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:23

Property Description

Luxurious Accommodation
Hotel Pontsteiger, nestled in the vibrant Westerpark district of Amsterdam, offers a 4-star experience just a few kilometers away from iconic landmarks such as Royal Palace Amsterdam and Anne Frank House. The air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable stay for guests.

Convenient Amenities
Enjoy the convenience of private parking and unwind at the hotel bar after a day of exploring the city. Each room is equipped with a flat-screen TV for entertainment, and the multilingual staff are on hand to assist with any queries, making your stay stress-free.

Prime Location
Situated near key attractions like Rembrandt House and Basilica of St. Nicholas, Hotel Pontsteiger provides easy access to the best of Amsterdam. With Schiphol Airport just a short drive away, booking your stay is the first step to an unforgettable experience.

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Kindly note that guests can only make reservations of maximum 9 rooms. The hotel reserves the right to cancel reservations made for more than 9 rooms.

Parking can only reserved 48 hours before arrival via the hotel itself.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2275 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 8.01
Overall Experience: 7.68
A
Andrew • extended_group • gb
1
Complete rip off avoid it's raffle to get a double bed or twin
Cons:

Not getting what I paid for

2026-07-25 • via Nuitee
S
Sylwia • couple • de
10
2026-07-24 • via Nuitee
A
Andrina • couple • ch
9
2026-07-23 • via Nuitee
P
pierre • family_with_children • be
8
Pros:

Super luxe et très belle endroit

Cons:

Pas de vue dans ma chambre, vu sur les couloirs

2026-07-23 • via Nuitee
A
Alberto • couple • cl
10
2026-07-22 • via Nuitee
J
Johny • family_with_children • gb
9
2026-07-22 • via Nuitee
M
Martijntje • couple • nl
2
Vermoeiend
Pros:

De muziek ging heel hard aan op de gang rond 05:00 uur in de morgen.

Cons:

De airco maakte veel lawaai en een uur lang harde muziek van het hotel op de gang in de nacht

2026-07-22 • via Nuitee
C
Chloé • couple • be
10
Pros:

Mon premier voyage avec mon copain s’est extrêmement bien passé dans cet établissement. Les femmes de ménage passaient tous les jours même lorsque nous tardions jusque 12/13h pour partir.
J’avais demandé de mettre des fleurs. Ayant vu la formule à 50€ proposer avec un tas de choses inutiles à mon sens, je pensais qu’il ne le ferait pas. Malgré cela, j’ai pu avoir mon bouquet magnifique pour seulement 15€. Nous étions ravis. Nous avons pu déposer nos bagages le jour de notre arrivé jusqu’à ce que notre chambre soit prête et même lors de notre dernier jour alors que nous devions quitter la chambre à 11h. Nous étions étonné et super content. Les fleurs ont même été mises dans un vase durant la journée en attendant que l’on revienne récupérer nos affaires. Le soir de notre départ, je devais me rendre au toilette et la dame de l’accueil m’a très gentiment proposé d’y aller avant de partir. Nous n’avons pas eu la chance d’avoir la vue devant l’eau mais la chambre étant vraiment magnifique.

Cons:

Petit souci d’insonorisation dans notre chambre mais qui ne nous a pas vraiment poser souci. Pour les longs séjour, un petit frigo serait appréciable mais cela n’a en rien gâcher notre séjour.

2026-07-21 • via Nuitee
J
Jimmy • couple • be
9
Super
Pros:

Uitzicht is fantastisch

Cons:

Top

2026-07-20 • via Nuitee
A
Alejandra • couple • fr
10
2026-07-20 • via Nuitee
N
Natalia • couple • es
9
2026-07-20 • via Nuitee
A
Alexandru • couple • nl
8
Perfect for it's price.
Pros:

Quite good location, friendly staff.

2026-07-20 • via Nuitee
J
Jan • solo_traveller • be
10
Cons:

Parkeeren

2026-07-16 • via Nuitee
J
J Bergsma • couple • nl
8
2026-07-16 • via Nuitee
A
Aafke • extended_group • nl
10
Fantastisch
Pros:

De locatie is echt top. Vooral als je uitzicht hebt over het water. Wanneer je met het pontje gaat ben je er echt binnen 5 minuten. Daarmee is het de locatie makkelijk te bereiken.

Cons:

De ingang van de receptie is niet heel duidelijk aangegeven vind ik.

2026-07-15 • via Nuitee
G
Gabriele • couple • de
4
Schöner Blick aufs Wasser, jedoch wenig Hilfen bzgl. Problemlösungen führen dazu, dass die schöne Unterkunft sehr viel a
Pros:

Die Lage sowie den Blick aufs Wasser

Cons:

Bettdecke fehlte. Es gab keinen Ansprechpartner, der kurzfristig helfen konnte. Es wurde ohne Bettdecke geschlafen. Parkplatz war am Zag der Ankunft ebenfalls nicht buchbar. Zu Bezahlmöglichkeiten und Reservierungen öffentlicher Parkplätze konnten die Ansprechpartner keine Auskunft geben. Durch Zufall haben wir den Automaten gefunden. Mehr Infos wäre hilfreich gewesen.

2026-07-15 • via Nuitee
E
Emiel • solo_traveller • nl
10
2026-07-15 • via Nuitee
L
luca • couple • it
4
Location particolare ma poca attenzione ai dettagli.
Pros:

L'albergo ha una concezione piuttosto particolare, con le camere dislocate al piano terra di una moderna struttura fuori dal centro città, sul fiume. Personale molto cortese.

Cons:

La camera selezionata pensavo fosse più luminosa: vi era la vista sul fiume, ma la camera affacciava su un marciapiede ad uso dei clienti dell'albergo, dunque in ogni caso la privacy non era ben garantita. La vasca da bagno ben pubblicizzata per la camera selezionata era rotta, inutilizzabile. Per bilanciare il disagio, lo staff ha offerto una colazione gratuita, tuttavia trovo che il disservizio sia stato comunque maggiore di una colazione offerta.

2026-07-14 • via Nuitee
A
Annie • extended_group • gb
10
A very enjoyable and relaxing stay
Pros:

It is a comfortable walking distance from the station and very easy to find. Staff were all extremely kind and helpful. The bed was VERY comfortable 😍 (I didnt want to get up!) The view was lovely a really calming!

Cons:

I stayed in the room with a friend so not having an official closed off bathroom was a little awkward 😅 but we managed fine ☺️ the air con is also quite loud.

2026-07-14 • via Nuitee
R
Ryan • couple • au
6
2026-07-13 • via Nuitee