Fiesta Americana Reforma

Hotels
Fiesta Americana Hotels and Resorts
8.6 (2823 reviews)
Paseo de la Reforma 80 Colonia Juarez , Mexico City , mx

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Issues with cleanliness
Old room conditions
Poor breakfast service

Categories

Cleanliness
7.93
Reviews indicated issues with cleanliness and maintenance in rooms.
Service
9.4
Generally friendly staff; however, there were some issues with staff communication.
Location
9.44
The hotel's location is highly praised for accessibility to attractions.
Room Quality
7.89
Rooms are described as old and needing renovation.
Amenities
8.92
Decent amenities like a business center and free snacks in the evenings.
Value for Money
8.38
Good price for the location, but some felt it was not excellent.
Food and Beverage
7.93
Breakfast quality and service were criticized.
Overall Experience
8.9
A generally positive experience highlighted by the location and some service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:14

Property Description

Luxurious Accommodation

Fiesta Americana Reforma in Mexico City offers a 5-star experience with air-conditioned rooms, a coffee machine, and a flat-screen TV. Each room is equipped with modern amenities to ensure a comfortable stay.

Convenient Facilities

Guests can enjoy the convenience of a fitness centre, terrace, and a 24-hour front desk. The hotel also provides free WiFi, room service, and a restaurant and bar on-site.

Prime Location

Situated just 1.5 km from Museo de Memoria y Tolerancia, this hotel is centrally located near popular attractions such as Museo de Arte Popular and The Museum of Fine Arts. With the Benito Juarez International Airport only 11 km away, Fiesta Americana Reforma is the perfect choice for your stay in Mexico City.

Ready to experience luxury and convenience at Fiesta Americana Reforma? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Other restrictions may apply. Not combinable with any other promo unless specified. Please note that the property offers guest access with a guide dog.

Please note that all guests{, including children,} need to provide a valid ID/government-issued ID/passport/student ID, at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8.6
Based on 2823 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
E
Edmilson family_with_children us
10
2026-07-24 via Nuitee
C
Castro family_with_children mx
9
cómoda
Pros:

comodidad

Cons:

un poco alto el costo

2026-07-23 via Nuitee
A
Alvarez solo_traveller gt
10
Pros:

hubicacion

Cons:

nada

2026-07-20 via Nuitee
J
Julio Enrique solo_traveller mx
10
2026-07-20 via Nuitee
H
Hiroki couple mx
8
2026-07-19 via Nuitee
S
Shirley Cecilia solo_traveller pe
10
Pros:

Lindo.

2026-07-18 via Nuitee
L
LGsus solo_traveller mx
10
Excelente ubicación y servicio de primer nivel
Pros:

El servicio contratado, tuvimos acceso al longue y el personal siempre atento en todo momento

Cons:

Todo estuvo ok

2026-07-18 via Nuitee
E
Ernesto solo_traveller mx
9
Pros:

El hotel está excelente en ubicación, trato

Cons:

Las almohadas no tenían olor a limpio.

2026-07-17 via Nuitee
L
Luis Fernando family_with_children co
9
Confortable
Pros:

Desayuno

Cons:

Falta remodelar el hotel

2026-07-17 via Nuitee
D
Donovan solo_traveller mx
10
Pros:

Ubicación

2026-07-14 via Nuitee
C
Claudia Yolanda family_with_children mx
9
Excelente
Pros:

Excelente ubicacion

2026-07-14 via Nuitee
D
De Carvalho family_with_children mx
9
2026-07-13 via Nuitee
P
Patricia Rivera solo_traveller mx
10
2026-07-13 via Nuitee
T
Tsegaye extended_group et
9
Pros:

Location

Cons:

floor carpet

2026-07-11 via Nuitee
L
Luimar solo_traveller cr
10
Pros:

Cercanía con puntos de interés y el desayuno muy variado

2026-07-11 via Nuitee
C
Carlos Arnulfo extended_group mx
8
Todo agradable
Pros:

Todo bien, confort, camas, baño y ubicacion

Cons:

El menu del desauino incluidoTodo agradable

2026-07-09 via Nuitee
R
Rebeca family_with_children mx
7
2026-07-08 via Nuitee
T
Tsegaye couple et
8
I recommend everyone for solo trip specially
Pros:

Honest honest speaking I like the facility that stuff is amazing. It’s the location is best.

Cons:

More life, more likely location and staff

2026-07-07 via Nuitee
D
Daniel family_with_children us
10
2026-07-06 via Nuitee
G
GUILLERMO couple mx
4
Decepción
Pros:

La ubicación

Cons:

La puerta de la habitación no cerraba bien; Apareció una cucaracha en el baño; el agua del lavabo no se iba; al bañarse se sale toda el agua (mala idea de poner solo un pequeño tramo de vidrio en la tina); la barbacoa y las carnitas del restaurante estaban de horror; el check-out tarda horas...
Tienen una muy buena marca y excelente ubicación, el área de oportunidad que tienen es GIGANTE.

2026-07-01 via Nuitee