Fiesta Americana Reforma

Hotels
Fiesta Americana Hotels and Resorts
8.6 (2795 reviews)
Paseo de la Reforma 80 Colonia Juarez , Mexico City , mx

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Issues with cleanliness
Old room conditions
Poor breakfast service

Categories

Cleanliness
7.93
Reviews indicated issues with cleanliness and maintenance in rooms.
Service
9.4
Generally friendly staff; however, there were some issues with staff communication.
Location
9.44
The hotel's location is highly praised for accessibility to attractions.
Room Quality
7.89
Rooms are described as old and needing renovation.
Amenities
8.92
Decent amenities like a business center and free snacks in the evenings.
Value for Money
8.38
Good price for the location, but some felt it was not excellent.
Food and Beverage
7.93
Breakfast quality and service were criticized.
Overall Experience
8.9
A generally positive experience highlighted by the location and some service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:14

Property Description

Luxurious Accommodation

Fiesta Americana Reforma in Mexico City offers a 5-star experience with air-conditioned rooms, a coffee machine, and a flat-screen TV. Each room is equipped with modern amenities to ensure a comfortable stay.

Convenient Facilities

Guests can enjoy the convenience of a fitness centre, terrace, and a 24-hour front desk. The hotel also provides free WiFi, room service, and a restaurant and bar on-site.

Prime Location

Situated just 1.5 km from Museo de Memoria y Tolerancia, this hotel is centrally located near popular attractions such as Museo de Arte Popular and The Museum of Fine Arts. With the Benito Juarez International Airport only 11 km away, Fiesta Americana Reforma is the perfect choice for your stay in Mexico City.

Ready to experience luxury and convenience at Fiesta Americana Reforma? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Other restrictions may apply. Not combinable with any other promo unless specified. Please note that the property offers guest access with a guide dog.

Please note that all guests{, including children,} need to provide a valid ID/government-issued ID/passport/student ID, at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

8.6
Based on 2795 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
G
Gustavo family_with_children mx
8
2026-06-13 via Nuitee
C
Cynthia extended_group ar
7
Pros:

Habitación cómoda muy buena ducha. Limpia. Buena ubicación.

Cons:

Mala accesibilidad, mucha escaleras para ingresar con valijas. Alfombras de las pasillas sucias y con mucho olor. Frigobar vacio. Mala iluminación de en la habitación. Demasiado caro para la calidad.

2026-06-12 via Nuitee
西山 solo_traveller jp
9
Pros:

ロケーションが良い

Cons:

お風呂のシャワーが壊れていたのか使い勝手がよくなかった。

2026-06-10 via Nuitee
G
Gloria Brizeyda couple hn
10
2026-06-08 via Nuitee
L
LIZANDA solo_traveller br
8
Uma estadia excelente, com conforto, limpeza e atendimento excepcional.
2026-06-08 via Nuitee
I
Ivan Estuardo solo_traveller gt
10
Excelencia
Pros:

Todo!

Cons:

......

2026-06-08 via Nuitee
J
James solo_traveller gb
8
2026-06-07 via Nuitee
L
Luis Fernando extended_group sv
8
La mejor opción en reforma con un precio razonable
Pros:

Su ubicación y su limpieza

Cons:

El check in es un desorden y lento , deben considerar que un visitante lo que desea es ingresar lo más rápido en el desk solo hay 2 y se tardan mucho

2026-06-07 via Nuitee
J
Jorge Rene couple mx
9
Confortable
Pros:

Servicio

Cons:

Todo bien

2026-06-06 via Nuitee
D
De La Cruz Núñez solo_traveller mx
9
Pros:

La ubicación y comida

2026-06-05 via Nuitee
M
Michael couple us
10
Pros:

Great location! Nothing bad

2026-06-03 via Nuitee
L
Leonel extended_group mx
9
2026-06-03 via Nuitee
N
Nancy solo_traveller mx
10
Pros:

El silencio la tranquilidad y lo Cómodo

2026-06-03 via Nuitee
K
Katsutoshi couple jp
6
2026-06-02 via Nuitee
L
Leonel extended_group mx
8
2026-06-02 via Nuitee
J
juan carlos solo_traveller us
8
2026-06-02 via Nuitee
Z
zamar corrales solo_traveller mx
10
Superó mis expectativas
Pros:

Me gusto mucho la ubicacion ya que esta muy cerca del angel y del centro historico, aparte de cómodo el hotel las personas que atienden el piso 22 donde esta el restaurante son finas personas todos, muy buen servicio

Cons:

Pues algo como tal no hay, no tengo algún mal comentario que dar.

2026-06-02 via Nuitee
C
Cristian solo_traveller cl
9
2026-06-02 via Nuitee
J
Jorge Armando couple mx
10
2026-06-01 via Nuitee
M
Maria couple mx
1
Cons:

Es la segunda vez que voy y no vuelvo a ir, las empleadas de recepción muy mal educadas, te quieren cobrar el parking 2 veces, realmente hay mil hoteles mejores y más baratos . Mala elección

2026-06-01 via Nuitee