DoubleTree by Hilton Chicago Magnificent Mile

Hotels
•
Doubletree by Hilton
8.2 (1947 reviews)
300 East Ohio Street , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Heating issues
Breakfast quality

Categories

Cleanliness
7.95
The room was clean and pleased with the cleanliness overall.
Service
8.45
Friendly, accommodating, and responsive staff; service was a highlight.
Location
8.95
Excellent location near high-end shopping, great restaurants, and cultural opportunities.
Room Quality
7.95
Some complaints on room heating, but overall comfortable and gorgeous.
Amenities
8.45
Rooftop pool was awesome, however, breakfast quality needs improvement.
Value for Money
7.95
Good value, but some amenities like breakfast felt overpriced.
Food and Beverage
7.45
Breakfast offerings were lacking in quality and value.
Overall Experience
8.45
Overall a solid option with many positives, minor issues did not detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:19

Property Description

Luxurious Stay in Downtown Chicago

Outdoor Pool and Dining Experience: Enjoy a refreshing dip in the outdoor pool at this hotel located just minutes away from the famous Magnificent Mile. Indulge in delectable dishes at the on-site restaurant, HotHouse, offering a vibrant dining experience.

Modern Amenities: Unwind in rooms equipped with flat-screen TVs, iPod docking stations, and coffeemakers. Pamper yourself with complimentary toiletries and enjoy entertainment on a 50-inch flat-screen TV.

Fitness and Culinary Delights: Stay active at the well-equipped fitness center or savor a warm chocolate chip cookie upon arrival. Hot House restaurant offers a socializing space to relish breakfast and dinner.

Experience the best of Chicago at DoubleTree by Hilton Chicago Magnificent Mile. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note that all guest names must be submitted for each reservation. Please contact the property for additional information.

Please note that a credit card authorization is required upon arrival for the total of room and tax plus USD 75 per day for incidentals.

Be advised that all cancelation fees are applicable to taxes.Swimming pool: Closed from Mon, Sep 15, 2025 until Sat, May 23, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 62 per day.

Location

Guest Reviews

8.2
Based on 1947 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.45
L
Lindsay • family_with_children • gb
8
Great hotel if you want a roof terrace/pool
Pros:

Pool was a massive bonus with a lovely surrounding area hitting the sun at various points all day long. Pool was heated too.

2026-05-30 • via Nuitee
G
Geert • extended_group • nl
6
Ok
Cons:

Konden parkeer garage niet bij het uitchecken betalen maar moest via een inhandige app. Niet erg gastvrij en klantvriendelijk

2026-05-30 • via Nuitee
C
Cristiane • solo_traveller • br
5
Hotel precisa de gestão e modernizar instalações
Pros:

A cama confortável e excelente localização

Cons:

O serviço é pessimo, tive que trocar de quarto 2x q equipe não verifica a acomodação antes do cliente entrar. A primeira veio a banheira estava suja. A segunda vez o cofre não funcionava! A equipe que me atendeu nas duas vezes nenhuma simpatia e com todo o transtorno o hotel não fez nenhum mimo pra compensar a chateação! Nem água ofereceram!

2026-05-29 • via Nuitee
M
Misty • family_with_children • us
10
Was a beautiful place and everyone was very friendly! The pool area was also amazing!
Cons:

When I booked this room, it said breakfast was included. However, it was not. When I went to breakfast in the morning, staff at the dining area told me I needed my breakfast voucher so I questioned it at the desk and was told I only had a credit of $33 that would apply to breakfast and anything over that, per person, would be applied to my room charges. I was not aware I would need to pay anything extra. Clearly states breakfast included when I booked the room.

2026-05-29 • via Nuitee
J
Johnson • solo_traveller • us
8
Pros:

The location was great.

Cons:

The parking structure was so small.

2026-05-29 • via Nuitee
A
Andrea • family_with_children • de
8
2026-05-29 • via Nuitee
E
Eryn • couple • us
7
Decent and comfortable.
Pros:

Walkability to the bus stations and Navy Pier was nice.

Cons:

We expected the view of the pier, but instead got a view of a brick wall. We were unfortunately placed on the fourth floor, and did not make a request for the view. It was an oversight on our part.

also, if you take a hot shower, the condensation builds on the ceiling giving you a second shower after you’re done.

2026-05-28 • via Nuitee
A
Andrew • couple • us
8
Perfect hotel if your not gonna spend much time in the hotel room itself, very comfortable and clean quality beds, great
Pros:

Location, Staff, Quality, Pool, Fitness Center.

Cons:

Not enough seating options in the pool area. No Living room area, Kitchen, Balcony, or anything for the room itself just a bed and bathroom, very small for the price.

2026-05-27 • via Nuitee
K
Kim • solo_traveller • us
10
2026-05-27 • via Nuitee
B
Brad • solo_traveller • us
8
Excellent location, staff and pool area
Pros:

Great location and pool

Cons:

Street noise, had a stained towel

2026-05-27 • via Nuitee
J
jimenez • couple • us
10
2026-05-26 • via Nuitee
Z
Zachary • extended_group • us
9
Great hotel and wonderful amenities, but value is incredibly limited by absurdly expensive parking.
Pros:

Great pool area and rooms were incredibly nice for the money.

Cons:

Parking fees. $65.00 per day is expensive and takes away much of the advantage of staying in downtown Chicago. It would have cost us less to stay in the suburbs and drive in to Chicago daily than what we spent on parking.

2026-05-25 • via Nuitee
C
Cynthia • extended_group • us
8
2026-05-25 • via Nuitee
K
Katharina • couple • de
8
Würde es wieder buchen
Pros:

Super Lage, ansprechendes Hotel und Größe Zimmer. Nettes Personal

2026-05-24 • via Nuitee
K
Kela • couple • us
10
Excellent stay
Pros:

The property was absolutely beautiful. The staff was very friendly.

2026-05-19 • via Nuitee
T
Tammy • family_with_children • us
10
I flew my daughter in from Texas to surprise my granddaughter for her 21st birthday.
Pros:

The location was great for our visit. The staff was very friendly and helpful.

Cons:

The only thing I didn't like was that I paid for parking the day of arrival and though I had paid through 4:00 pm the next day, however I was charged for a partial day.

2026-05-19 • via Nuitee
B
Belinda • extended_group • nz
9
2026-05-19 • via Nuitee
J
Jeanette • couple • us
10
2026-05-17 • via Nuitee
H
Hebert • couple • us
8
2026-05-16 • via Nuitee
A
Andy • solo_traveller • us
10
Pros:

I would highly recommend staying here.

2026-05-13 • via Nuitee