DoubleTree by Hilton Chicago Magnificent Mile

Hotels
•
Doubletree by Hilton
8.1 (1828 reviews)
300 East Ohio Street , Chicago , US
+1 312-787-6100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent, central location near attractions
Comfortable beds and clean rooms
Rooftop pool and pleasant common/outdoor spaces
Attached parking garage
Affordable / good value for money
Cons:
Inconsistent housekeeping and early maintenance noise
Mixed front desk/service experiences; some unfriendly staff
Unexpected wifi/extra charges reported
Slow or inattentive breakfast service at times
Some older rooms, paint chipping and minor wear

Categories

Cleanliness
7.8
Generally clean and spacious bathrooms reported, but several mentions of inconsistent housekeeping (rooms not cleaned daily, towels not refreshed) and some paint chipping/age-related imperfections.
Service
7.5
Mixed service feedback: several praises for friendly entrance staff, but complaints about front desk attitude, slow/inattentive breakfast service and poor handling of billing/wifi issues.
Location
9.3
Consistently praised — excellent location near major attractions, walkable to sights and dining, repeatedly described as 'perfect' or 'very good'.
Room Quality
7.9
Rooms noted as comfortable with good beds and adequate size, but several comments about older rooms, limited lobby space, paint chipping and occasional noise from adjacent areas.
Amenities
7.4
Positive notes for rooftop pool and convenient attached parking; negatives include broken ice machine, noisy pool floor, and unexpected wifi/extra-charge issues.
Value for Money
8.7
Multiple mentions of affordable cost and meeting expectations for the price — guests described the hotel as good value given location and room comfort.
Food and Beverage
7.6
Food quality generally acceptable (buffet praised), but several complaints about slow or inattentive breakfast service and needing to request staff attention.
Overall Experience
8.6
Mostly positive overall stays (many 'fantastic' or 'very good' comments), tempered by service/housekeeping and some amenity issues; overall guests would often consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Stay in Downtown Chicago

Outdoor Pool and Dining Experience: Enjoy a refreshing dip in the outdoor pool at this hotel located just minutes away from the famous Magnificent Mile. Indulge in delectable dishes at the on-site restaurant, HotHouse, offering a vibrant dining experience.

Modern Amenities: Unwind in rooms equipped with flat-screen TVs, iPod docking stations, and coffeemakers. Pamper yourself with complimentary toiletries and enjoy entertainment on a 50-inch flat-screen TV.

Fitness and Culinary Delights: Stay active at the well-equipped fitness center or savor a warm chocolate chip cookie upon arrival. Hot House restaurant offers a socializing space to relish breakfast and dinner.

Experience the best of Chicago at DoubleTree by Hilton Chicago Magnificent Mile. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note that all guest names must be submitted for each reservation. Please contact the property for additional information.

Please note that a credit card authorization is required upon arrival for the total of room and tax plus USD 75 per day for incidentals.

Be advised that all cancelation fees are applicable to taxes.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.1
Based on 1828 reviews
Cleanliness: 7.8
Service: 7.5
Location: 9.3
Room Quality: 7.9
Amenities: 7.4
Value for Money: 8.7
Food and Beverage: 7.6
Overall Experience: 8.6
O
Olivia • couple • us
8
2026-10-31 • via Nuitee
M
Mariam • couple • ae
10
2026-10-31 • via Nuitee
A
Ashley • extended_group • us
10
2026-10-31 • via Nuitee
T
Tina • couple • us
10
2026-10-29 • via Nuitee
J
Juan Pablo • couple • co
10
2026-10-26 • via Nuitee
G
Gissell • family_with_children • fr
9
Séjour fantastique
Pros:

Emplacement était parfait, proche du centre et du lac.

2026-10-26 • via Nuitee
G
gutter25 • couple • us
7
Pros:

Great location

Cons:

Nothing

2026-10-26 • via Nuitee
C
Carlos Martín • family_with_children • ar
10
Pros:

Habitación cómoda y silenciosa

Cons:

el guardado de maletas y el poco espacio del lobby

2026-10-23 • via Nuitee
D
Daniel • family_with_children • br
10
ótima
Pros:

A localização é muito boa.

Cons:

Nada a declarar

2026-10-21 • via Nuitee
M
Michael • family_with_children • us
9
2026-10-19 • via Nuitee
L
Lillig • family_with_children • us
9
Always room to improve
Pros:

Location was excellent. Cost was affordable.

Cons:

I am not a fan of synthetic fibers and comforters on beds.
Bathroom had zero counter space

2026-10-18 • via Nuitee
S
Stuart • family_with_children • it
1
Cons:

1 star rating for the hotel
1 star rating for Booking.com
I was informed that wifi was free. At the end of the stay I was charged for wifi and other extra charges.
Tried to contact the hotel, nothing. Tried through Booking customer care and after 1 month I was informed 'the extra charge is for the extra service'! I did not need, request or use extra services!
Very poor service

2026-10-18 • via Nuitee
R
Riddick • couple • us
8
Pros:

The location was perfect. You could walk two major tourist attractions within fifteen minutes.

Cons:

The hotel rooms were a little older, alittle bit of paint chipping not is pristine, as I would have assumed.

2026-10-18 • via Nuitee
H
holmberg • couple • ar
9
Pros:

Ubicación y habitación

Cons:

El tratado y mala predisposición siempre de las personas del front desk

2026-10-16 • via Nuitee
K
KANJANA • solo_traveller • th
9
2026-10-16 • via Nuitee
C
CICERO • extended_group • br
8
2026-10-12 • via Nuitee
M
Muhammad • family_with_children • pk
9
Pros:

Good location and good rooms

Cons:

Room’s availability was limited

2026-10-12 • via Nuitee
K
Karin • family_with_children • gt
8
2026-10-10 • via Nuitee
J
Jaime • couple • us
7
Pros:

The bed and the pillows were very comfortable.
The bathroom was spacious and clean
The hotel was in a great area were places to eat were abundant and within walking distance

Cons:

Our room was next to a maintenance closet and the elevators
The room was in the same floor as the pool which was quite noisy at times.
The maintenance crew started work around 5:30 AM in the last day of our stay which mad bit impossible to sleep.

2026-10-09 • via Nuitee
J
JanE • solo_traveller • se
7
2026-10-08 • via Nuitee