DoubleTree by Hilton Chicago Magnificent Mile

Hotels
•
Doubletree by Hilton
8.2 (1988 reviews)
300 East Ohio Street , Chicago , us
+13127876100

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Heating issues
Breakfast quality

Categories

Cleanliness
7.95
The room was clean and pleased with the cleanliness overall.
Service
8.45
Friendly, accommodating, and responsive staff; service was a highlight.
Location
8.95
Excellent location near high-end shopping, great restaurants, and cultural opportunities.
Room Quality
7.95
Some complaints on room heating, but overall comfortable and gorgeous.
Amenities
8.45
Rooftop pool was awesome, however, breakfast quality needs improvement.
Value for Money
7.95
Good value, but some amenities like breakfast felt overpriced.
Food and Beverage
7.45
Breakfast offerings were lacking in quality and value.
Overall Experience
8.45
Overall a solid option with many positives, minor issues did not detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:19

Property Description

Luxurious Stay in Downtown Chicago

Outdoor Pool and Dining Experience: Enjoy a refreshing dip in the outdoor pool at this hotel located just minutes away from the famous Magnificent Mile. Indulge in delectable dishes at the on-site restaurant, HotHouse, offering a vibrant dining experience.

Modern Amenities: Unwind in rooms equipped with flat-screen TVs, iPod docking stations, and coffeemakers. Pamper yourself with complimentary toiletries and enjoy entertainment on a 50-inch flat-screen TV.

Fitness and Culinary Delights: Stay active at the well-equipped fitness center or savor a warm chocolate chip cookie upon arrival. Hot House restaurant offers a socializing space to relish breakfast and dinner.

Experience the best of Chicago at DoubleTree by Hilton Chicago Magnificent Mile. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note that all guest names must be submitted for each reservation. Please contact the property for additional information.

Please note that a credit card authorization is required upon arrival for the total of room and tax plus USD 75 per day for incidentals.

Be advised that all cancelation fees are applicable to taxes.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 62 per day.

Location

Guest Reviews

8.2
Based on 1988 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.45
T
Trisha • couple • us
5
2026-07-03 • via Nuitee
P
Posley • family_with_children • us
7
2026-07-03 • via Nuitee
J
jasongB8256CL • Couples
10
Double Tree/HGV
Pros:

Spent some time with Mr. Peter during our stay at the Hilton Grand Vacation. He is an HGV expert. He made us feel at home and gave us excellent advice on the HGV and what to do around Chicago. The Double Tree/HGV staff were all super friendly, helpful, and attentive. Very professional, friendly, and good vibes at this hotel. Look for to staying again!

2026-07-01 • via Tripadvisor
C
Caroline • family_with_children • us
10
Pros:

Easy walk to magnificent mile and Navy Pier

Cons:

N/A

2026-07-01 • via Nuitee
A
Amy • family_with_children • us
5
Not a great stay— would not recommend.
Pros:

The location was convenient.

Cons:

The staff was not very attentive, our room was uncomfortable, the wait for the elevator most often exceeded 10mins, and a mistake on my bill was not handled considerately.

2026-07-01 • via Nuitee
D
deesY184BW • Couples
10
Amazing Experience
Pros:

Bri and Tyler we great help at the front desk ….. great hotel ….. everything was wonderful…… had small issue with shower and Maintence guy was there with in minutes…… definitely my go to hotel in Chicago

2026-06-30 • via Tripadvisor
C
Christina • couple • us
10
2026-06-30 • via Nuitee
C
Christina • couple • us
10
2026-06-30 • via Nuitee
J
Joelle • couple • us
9
A wonderful and comfortable stay and very clean!
Pros:

This property was a great location with walking distance to Navy Pier and Riverwalk. Our king room with a city view was everything! The room and hotel were very clean. The pool was perfectly warm and outdoor. The cookies at check-in are delicious and you can actually ask for more during your stay. They had staff that would text and check how your stay was which was nice.

Cons:

The only thing I would say I didn’t like was I wish the rooms had microwaves. They did have one downstairs to use. Other than that the hotel was perfect and we’d definitely stay again.

2026-06-29 • via Nuitee
S
sarahlV4031ZL • Friends getaway
10
Courteous Staff and Friendly Vibe!
Pros:

The atmosphere was great and Peter who was in the lobby was helpful and friendly!! He also mention great deals on trips!

2026-06-27 • via Tripadvisor
W
William • family_with_children • us
8
Pour plus de 500$ la nuit la prestation était moyenne.
Pros:

L’emplacement

Cons:

Pas de verres et d’eau dans la chambre

2026-06-27 • via Nuitee
M
M. • solo_traveller • us
6
2026-06-27 • via Nuitee
5
518lauriek • Family • West Seneca, Erie County, New York
8
Price Fluctuation is Ridiculous
Pros:

The location is GREAT I aways stay here when in Chicago however this trip was outrageous price wise, so disappointed. I never usually pay more then $400 for the weekend to stay here. This trip the hotel was $1021, that is highway robbery knowing hotels can up and down their prices so steeply depending on what's going on, no wonder why travel for families has become less and less with these prices..

I am a rewards member, my husband stays in a Hilton 1-2 times per month and even as a rewards member you get no price break, and FYI if you book thru a third party you cannot get your reward stay points added which is BS as the hotel is still getting your money

Cookies are always a bonus

And if thinking of staying here, there is NO fan in the shower so unless you leave the bathroom door open the mirror is always steamed up and unable to use for a bit after shower, but rooms are spacious and quiet, just not a great view looking at another cement building out your window, not what a first time Chicago visitor wants a view of

2026-06-22 • via Tripadvisor
Y
Yunaibel leon • solo_traveller • us
10
Pros:

Todo perfecto y el ambiente super agradable

2026-06-22 • via Nuitee
9
928barba • Couples
10
Wonderful staff
Pros:

All the employees ( front desk, pool, housekeeping) were so pleasant and helpful. I am especially grateful for the housekeeping staff assisting me in getting my luggage cart down to the lobby. The girl working on the 4th floor noticed my struggle and went to find someone to help me. I will definitely be staying here again ion my trips to Chicago.

2026-06-20 • via Tripadvisor
A
aryesw • Friends getaway
10
Birthday stay!
Pros:

Pete did a great job with us and he gave us complimentary cookies. He was very nice to us all. Double Tree is a great location!

2026-06-20 • via Tripadvisor
P
Peyton • solo_traveller • us
10
2026-06-20 • via Nuitee
J
Jenna • extended_group • us
10
2026-06-19 • via Nuitee
L
Lenz • extended_group • us
7
Great location, but expensive and nothing special.
Pros:

Location was close to everything we wanted to do.

Cons:

Pay for WiFi?? Crazy!

2026-06-19 • via Nuitee
M
M7060QSmatthewd • Family
4
Overpriced
Pros:

I stayed 2 nights. Parking is overpriced at $60 a day. Room is a standard hotel room and definitely not worth it. Meals are expensive, can easily eat somewhere else for less. Service was very slow, never enough people working at the desk.

2026-06-18 • via Tripadvisor