Mandarin Hotel & Spa Tanger

Hotels
7 (2463 reviews)
Avenue Mohamed VI - Ghandouri، Avenue du Front de Mer, , Tangier , ma

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very close to the sea / great location for beach access
Panoramic restaurant view
Two pools (party beach-club pool and quiet upper pool)
Relax/Recovery area
Several staff members praised by name for excellent service
Clean rooms reported by some guests
Cons:
Persistent loud noise from beach club/nightclub and street; poor soundproofing
Air conditioning problems (AC stops working intermittently)
Cleanliness issues: wrong/dirty-smelling towels reported
Unexpected extra charges / bedroom tax and disputed billing
Booking/cancellation and communication failures (no response, reservation cancelled)
Reports of overcharging/theft at reception
Not family-friendly due to noise
Old furniture / room quality below 5-star expectation

Categories

Cleanliness
5
Multiple guests mention unclean rooms/towels (pool towels used in rooms, bad smell) and 'not proper' / not clean comments; cleanliness is below expectations.
Service
9
Mixed but strong positives for reception staff (individual praise for Aya, Nora, Rida); however there are serious service failures too (no reply about late arrival, cancelled reservation, reports of overcharging). Overall many guests praised staff help at the desk.
Location
7.5
Very close to the sea and convenient (proximity to beach, 2 minutes from sea) but repeatedly reported as adjacent to a nightclub/beach club and busy noisy street, causing disturbance.
Room Quality
5
Rooms have issues: air conditioning that stops working intermittently, old furniture, noisy rooms and poor soundproofing noted by several guests.
Amenities
9
Strong positives for two pools (lower pool/beach club for parties and upper quiet pool), a Relax Zone and panoramic restaurant view; amenities are a key highlight, though some of them (beach club) produce noise.
Value for Money
5
Guests report unexpected extra charges (bedroom tax, disputed charges), feeling not worth a 5-star claim for the price paid.
Food and Beverage
8
Breakfast buffet and the panoramic restaurant are praised by guests; food/restaurant experience is generally positive.
Overall Experience
7.5
Mixed overall: some guests had an exceptional, seamless stay with great views and service, while others experienced loud noise, cleanliness and booking/cancellation problems leading to strongly negative stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 00:10

Property Description

Luxurious Accommodation
Located in Tangier, just steps away from Plage Ghandouri, Mandarin Palace Hotel & Spa offers a 5-star experience with top-notch amenities. The air-conditioned rooms are elegantly furnished and equipped with modern facilities, ensuring a comfortable stay for guests. From a flat-screen TV to a private bathroom and a balcony, every detail is designed to meet your needs.

Relaxation and Dining
Unwind by the outdoor pool or indulge in a pampering session at the spa, Mandarin Palace Hotel & Spa provides the perfect setting for relaxation. The on-site restaurant serves delectable dishes, and the shared lounge is ideal for socializing with other guests.

Convenient Services
With a 24-hour front desk, concierge service, and free WiFi, guests can expect exceptional hospitality at Mandarin Palace Hotel & Spa. The property also offers free private parking, airport transfers, and a shared kitchen for added convenience.

Experience luxury and comfort at Mandarin Palace Hotel & Spa. Book now for an unforgettable stay in Tangier.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: TNG

Location

Guest Reviews

7
Based on 2463 reviews
Cleanliness: 5
Service: 9
Location: 7.5
Room Quality: 5
Amenities: 9
Value for Money: 5
Food and Beverage: 8
Overall Experience: 7.5
K
khalfi • family_with_children • fr
1
Horrible je ne recommande absolument pas cet hôtel
Cons:

Bruit et le personnel mal honnête

2026-08-15 • via Nuitee
A
Abdulaziz • couple • sa
1
worst ever... by far... they will ask you to sign a letter during check-in to protect themselves!!
Pros:

nothing

Cons:

this is the worst hotel experience I have ever had in my life. this hotel is basically an extension for the club that is on the ground floor near the pool. it is designed to serve those customers, who after a night of clubbing and drinking, they want to just sleep on anything.
There is no way anyone in the hotel can sleep before the club closes (4am). the furniture is so old that i had to double check the rating of the hotel.. it's a 1-star rating at max.. 2 stars would be a stretch.. of course I am pissed and possibly biased.. but let me tell you this.. when we were checking in, they handed us a letter to sign, I asked what it is. they said it is to say that you confirm that we told you there is a club on the ground floor by the swimming pool and it doesnt close until 4 am. if this letter isnt obvious that they are trying to cover up or protect themselves from so many past cancellations and suits, then what..

2026-08-15 • via Nuitee
H
hicham • couple • ma
9
2026-08-15 • via Nuitee
M
Med • solo_traveller • ma
6
2026-08-15 • via Nuitee
A
Anas • couple • ma
8
2026-08-15 • via Nuitee
M
Mahboub • couple • de
10
2026-08-14 • via Nuitee
A
Anne • family_with_children • no
4
Det var ikke et fem stjerners hotell sett med europeiske øyne
Pros:

Hotellet er like ved kysten

Cons:

Det er et ‘party hotell’, og det ble spilt veldig høy musikk til og med på takterrassen som var et lounge område. Det var ikke passende. Gjester fikk hodepine og det var alt annet enn avslappende

2026-08-13 • via Nuitee
A
Amal • family_with_children • fr
10
2026-08-13 • via Nuitee
A
amine • extended_group • nl
10
2026-08-13 • via Nuitee
E
Erol • solo_traveller • tr
8
2026-08-13 • via Nuitee
Y
Younesse • solo_traveller • ma
6
Pros:

L'emplacement

Cons:

Il y a tellement d’inconvénients la nuit qu’on ne peut pas dormir à côté de la boîte de nuit

2026-08-12 • via Nuitee
O
Oudbib • solo_traveller • fr
1
2026-08-12 • via Nuitee
A
abdelhadi • solo_traveller • ma
1
Impossible to sleep — nightclub noise until dawn
Pros:

The pool area and sea view are nice, and the location is close to the beach. That's about where the positives end.

Cons:

Eight nights and I barely slept a single one. There's an open-air nightclub directly in front of my room blasting music until the early hours — the bass came straight through the windows, closed or not. On top of that, cars drift up and down the street all night, engines revving and horns going non-stop.
The hotel does nothing about it and doesn't warn you before booking. If you're coming for a holiday and expect to actually rest, look elsewhere — this is not a place you can sleep in. A hotel that can't offer you a night's sleep has failed at the one thing that matters most.

2026-08-12 • via Nuitee
K
Kamal • family_with_children • fr
6
Bien sauf pour la boîte de nuit collée à l’hôtel
Pros:

Le personnel a l’accueil

Cons:

A l’arrivée, on m’a fait signe un papier. Il me quoi on m’a averti qu il y aurait du bruit jusqu à 3h du mat ! ! !
Une des 2 piscines qui est payante est en faite une sorte de boîte de nuit avec piscine. La musique est hyper hyper forte (normal on est à quelque mettre)
Impossible de dormir tant que la musique était là !

Le reste c’était bien !
Y a des restau de très bonne qualité plutôt haut de gamme juste à côté avec une belle vue.
On nous organise un taxi le matin pour l’aéroport merci

Mais si j’avais su pour la boîte de nuit avec piscine je serai allé dans un autre hôtel avec la femme et les 2 enfants

2026-08-12 • via Nuitee
L
Lakrad • couple • it
1
Disgustoso
Pros:

Nothing

Cons:

Sono Gold member Accor e Marriott, mai visto un hotel così disgustoso.
Assolutamente sconsigliato, per chi viaggia per lavoro o in vacanza con la famiglia.

La musica del club sotto si sentiva come se stessi dormendo dentro al club, la macchina del caffè non funzionava e nessuno che la sistemata, bagno con ragni nella vasca, e asciugamani che puzzavano di muffa.

Dopo una notte ho chiesto di cambiare camera ed era la stessa cosa, solo che non avevamo neanche gli asciugamani.

Me ne sono andato perché era impossibile dormire tutta la notte.

2026-08-12 • via Nuitee
S
Smaïl • solo_traveller • fr
1
À éviter !
Cons:

À éviter ! L'annonce ne correspond pas pas à l'hôtel : piscine payante emplacement bruyant aucune vue sur Tanger pas de SPA TV et machine à café ne marche pas et personnel principalement des stagiaires en bref catastrophique et très déçu.

2026-08-11 • via Nuitee
H
hassan • family_with_children • fr
3
2026-08-10 • via Nuitee
O
Omar • couple • be
10
Fantastische hotel
Pros:

Professioneel team de hele team overal

Cons:

Geen opmerkingen

2026-08-10 • via Nuitee
K
Khadija Krause • solo_traveller • ma
10
Pros:

Rien de spécial

Cons:

Rien de spécial

2026-08-10 • via Nuitee
E
El alaoui • couple • fr
8
2026-08-10 • via Nuitee