Mandarin Hotel & Spa Tanger

Hotels
7 (2499 reviews)
Avenue Mohamed VI - Ghandouri، Avenue du Front de Mer, , Tangier , ma

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very close to the sea / great location for beach access
Panoramic restaurant view
Two pools (party beach-club pool and quiet upper pool)
Relax/Recovery area
Several staff members praised by name for excellent service
Clean rooms reported by some guests
Cons:
Persistent loud noise from beach club/nightclub and street; poor soundproofing
Air conditioning problems (AC stops working intermittently)
Cleanliness issues: wrong/dirty-smelling towels reported
Unexpected extra charges / bedroom tax and disputed billing
Booking/cancellation and communication failures (no response, reservation cancelled)
Reports of overcharging/theft at reception
Not family-friendly due to noise
Old furniture / room quality below 5-star expectation

Categories

Cleanliness
5
Multiple guests mention unclean rooms/towels (pool towels used in rooms, bad smell) and 'not proper' / not clean comments; cleanliness is below expectations.
Service
9
Mixed but strong positives for reception staff (individual praise for Aya, Nora, Rida); however there are serious service failures too (no reply about late arrival, cancelled reservation, reports of overcharging). Overall many guests praised staff help at the desk.
Location
7.5
Very close to the sea and convenient (proximity to beach, 2 minutes from sea) but repeatedly reported as adjacent to a nightclub/beach club and busy noisy street, causing disturbance.
Room Quality
5
Rooms have issues: air conditioning that stops working intermittently, old furniture, noisy rooms and poor soundproofing noted by several guests.
Amenities
9
Strong positives for two pools (lower pool/beach club for parties and upper quiet pool), a Relax Zone and panoramic restaurant view; amenities are a key highlight, though some of them (beach club) produce noise.
Value for Money
5
Guests report unexpected extra charges (bedroom tax, disputed charges), feeling not worth a 5-star claim for the price paid.
Food and Beverage
8
Breakfast buffet and the panoramic restaurant are praised by guests; food/restaurant experience is generally positive.
Overall Experience
7.5
Mixed overall: some guests had an exceptional, seamless stay with great views and service, while others experienced loud noise, cleanliness and booking/cancellation problems leading to strongly negative stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 00:10

Property Description

Luxurious Accommodation
Located in Tangier, just steps away from Plage Ghandouri, Mandarin Palace Hotel & Spa offers a 5-star experience with top-notch amenities. The air-conditioned rooms are elegantly furnished and equipped with modern facilities, ensuring a comfortable stay for guests. From a flat-screen TV to a private bathroom and a balcony, every detail is designed to meet your needs.

Relaxation and Dining
Unwind by the outdoor pool or indulge in a pampering session at the spa, Mandarin Palace Hotel & Spa provides the perfect setting for relaxation. The on-site restaurant serves delectable dishes, and the shared lounge is ideal for socializing with other guests.

Convenient Services
With a 24-hour front desk, concierge service, and free WiFi, guests can expect exceptional hospitality at Mandarin Palace Hotel & Spa. The property also offers free private parking, airport transfers, and a shared kitchen for added convenience.

Experience luxury and comfort at Mandarin Palace Hotel & Spa. Book now for an unforgettable stay in Tangier.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: TNG

Location

Guest Reviews

7
Based on 2499 reviews
Cleanliness: 5
Service: 9
Location: 7.5
Room Quality: 5
Amenities: 9
Value for Money: 5
Food and Beverage: 8
Overall Experience: 7.5
Y
Youssef • solo_traveller • fr
4
2026-09-12 • via Nuitee
N
Nassira • couple • ma
2
2026-09-11 • via Nuitee
A
Adil • couple • fr
2
Pros:

Emplacement très proche de tout.

Cons:

Le bruit de la boîte de nuit collé à l’hôtel jusqu’à 4 du matin.

2026-09-11 • via Nuitee
S
Souad • couple • es
4
2026-09-10 • via Nuitee
A
Aya • couple • es
7
Cons:

Hay fiesta en la piscina del hotel hasta las 4 de la mañana y hay mucho ruido.

2026-09-10 • via Nuitee
M
Mohamed • solo_traveller • ma
8
2026-09-09 • via Nuitee
O
Outman • couple • fr
2
Séjour catastrophique
Pros:

Seul point positif : la gentillesse du personnel à la réception.

Malheureusement, notre séjour a été très décevant : fortes odeurs d’égouts et de cigarette, beaucoup de bruit extérieur toute la nuit (musique, voitures, disputes et cris) jusqu’à environ 5 h du matin, rendant le sommeil très difficile.

La propreté de la chambre était également insuffisante et nous avons constaté la présence de nombreuses fourmis, jusque dans nos valises. Nous sommes également repartis avec plusieurs boutons sur la peau

2026-09-08 • via Nuitee
A
Abdelmounim • solo_traveller • ma
10
Pros:

Tout est Ok

Cons:

Ok

2026-09-08 • via Nuitee
A
Abdelmounim • solo_traveller • ma
10
Pros:

Ok

Cons:

OK

2026-09-08 • via Nuitee
R
Rhiyat • couple • ma
10
2026-09-07 • via Nuitee
R
Rachid • solo_traveller • fr
1
Pros:

Impossible de dormir hôtel à fuir

2026-09-07 • via Nuitee
P
Pierre • couple • fr
1
Nul
Pros:

Il y a que la réception qui était correct

Cons:

Chambre catastrophique aucune lumière dans les toilettes pendant deux jours malgré le problème signalé, le problème n’a pas été résolu, je ne recommande pas cet établissement

2026-09-07 • via Nuitee
R
Rachid • solo_traveller • fr
1
Pros:

Impossible de dormir a fuir

2026-09-07 • via Nuitee
T
tahra • couple • fr
7
2026-09-06 • via Nuitee
M
Makri • couple • be
1
2026-09-06 • via Nuitee
G
Guibril • couple • fr
10
Merci à Nora
Pros:

Superrr

2026-09-05 • via Nuitee
G
Guibril • couple • fr
10
Pros:

Merci à Nora

2026-09-05 • via Nuitee
G
Guibril • couple • fr
10
Merci à Nora
Pros:

L’hôtel est agréable et surtout les gens d’accueil
Merci beaucoup à Mme Nora elle était toujours à l’écoute

Cons:

Rien

2026-09-05 • via Nuitee
I
Ilias • family_with_children • be
6
2026-09-03 • via Nuitee
A
Al kasem • solo_traveller • ma
10
10 out of 10
Pros:

Perfect stay. Comfy and nice!

Cons:

I did not like it that i did not stay longer

2026-09-03 • via Nuitee