Facilities

Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Steam room
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Nora, Reda, Arcel mentioned)
Sea view / large terrace / beautiful sunsets
Good value for some guests
Warm/hot showers noted by some
Excellent ftour (meal) mentioned
Cons:
Very poor cleanliness (cockroaches, dirty rooms)
Old / worn furniture and rooms; awkward bathroom layouts
Amenities issues: no Netflix / unsuitable TV, shower leaks, lack of storage for towels/shampoo
Noise from street and poor window insulation
At least one report of money/exchange problem

Categories

Cleanliness
3
Multiple reviews report very dirty rooms, presence of cockroaches and insects, stained/old bedding and poor hygiene; one guest left after one night.
Service
9.7
Consistently praised staff (Nora, Reda, Arcel and others) described as helpful, professional, responsive and friendly in many reviews.
Location
9.5
Repeated positive mentions of sea view, large terrace and beautiful sunsets; described as excellent view for ftour.
Room Quality
4.5
Several guests reported old furniture, small/noisy rooms and awkward layouts (sink in room, bathroom door adjacent to bed) and general deterioration.
Amenities
4.5
Negative notes about missing Netflix/unsuitable TV, shower glass not closing, lack of towel/shampoo storage and missing bidet/shattaf.
Value for Money
7
Mixed impressions: some guests praise good quality-price, while at least one guest reported an issue with money/exchange; overall slightly above average.
Food and Beverage
8
Positive mention of an extraordinary ftour experience; otherwise food/beverage rarely discussed.
Overall Experience
6.6
Mixed overall: excellent and attentive service and great location contrasted with serious cleanliness and room-quality problems, resulting in a middling overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-17 20:03

Property Description

Experience the perfect blend of relaxation and adventure at Mandarin Palace, your oasis in Tangier.

Unwind in Luxury
Indulge in a rejuvenating spa experience featuring skillful massages, or take a dip in our indoor and seasonal outdoor pools, complete with a tranquil steam room for ultimate relaxation.

Culinary Delights
Savor exquisite dishes at our two on-site restaurants or unwind with room service. Enjoy breakfast every morning and sip refreshing drinks at our poolside bar, making every meal a memorable occasion.

Comfort & Connectivity
Stay connected with complimentary Wi-Fi and enjoy the comforts of your elegantly appointed guestroom, featuring Select Comfort beds and high-end amenities like minibars and espresso makers.

Don’t miss out on an unforgettable getaway in Tangier—book your stay at Mandarin Palace today!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • The seasonal pool will be open from January to December.
  • 24-hour pool access
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TNG

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.6
Based on 11 reviews
Cleanliness: 3
Service: 9.7
Location: 9.5
Room Quality: 4.5
Amenities: 4.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 6.6
S
slimane • solo_traveller • ma
9
2026-06-13 • via Nuitee
N
Noureddine • solo_traveller • ca
10
Merci à Nora et Aya
Pros:

L’hôtel est super merci à Nora et aya pour leurs excellences service et aussi le petit deg est magnifique

Cons:

Rien

2026-06-13 • via Nuitee
R
Rhini • couple • fr
7
Cons:

Pas de climatisation

2026-06-13 • via Nuitee
N
Noureddine • solo_traveller • ca
10
Pros:

L’hôtel est super merci à Nora et aya pour leurs excellences service et aussi le petit deg est magnifique

Cons:

Rien

2026-06-13 • via Nuitee
H
helmi • couple • fr
8
2026-06-13 • via Nuitee
Q
Qonoufou • solo_traveller • nl
10
2026-06-12 • via Nuitee
K
karim • solo_traveller • ma
9
Pros:

Receptioniste top

Cons:

Il faut changer le parfum de l entrée. Le mandarin doit mettre une odeur asiatique

2026-06-12 • via Nuitee
A
Awad • couple • ae
10
2026-06-12 • via Nuitee
O
Omar • solo_traveller • ma
8
Pros:

Très bel Hôtel. Je le recommande vivement.

2026-06-11 • via Nuitee
A
Abdelhak • family_with_children • at
1
2026-06-09 • via Nuitee
A
alioui • solo_traveller • ma
10
Pros:

I had a wonderful stay at the hotel. The location, cleanliness, facilities, and sea view were excellent. I would especially like to thank Aya and Noura at the reception for their kindness, professionalism, and warm welcome. They were always helpful, friendly, and made my stay even more enjoyable. Their outstanding customer service truly deserves recognition.

2026-06-09 • via Nuitee
T
Tangerino en Acción • solo_traveller • ma
10
Pros:

El servicio

Cons:

Nada

2026-06-09 • via Nuitee
T
Tangerino en Acción • solo_traveller • ma
10
Sara y Aya
Pros:

Servicio de aya y sara en la recepción

Cons:

Todo bien

2026-06-09 • via Nuitee
Y
Yassine • couple • fr
7
2026-06-09 • via Nuitee
B
Ben • couple • gb
10
2026-06-09 • via Nuitee
حمد • couple • sa
10
2026-06-08 • via Nuitee
A
Ahmed • solo_traveller • fr
8
2026-06-08 • via Nuitee
A
Ahmed • solo_traveller • fr
10
Je recommande cette etablissement
Pros:

L’accueil et la disponibilitée du personnel
Toutes les personnes sont accueillante et au top dans tous les secteurs de l’hotel.
La chambre été propre
Vraiment rien a dire

Cons:

Rien

2026-06-07 • via Nuitee
R
Rachid • solo_traveller • be
7
2026-06-07 • via Nuitee
C
chaimae • couple • ma
1
Désagréable
Pros:

L’emplacement

Cons:

Manque d’hygiène, mobilier de chambre usé moquette aussi

2026-06-07 • via Nuitee