Phoenix Hotel Karon Beach

Hotels
7.9 (1077 reviews)
558/1 Patak Rd., Karon Beach, Karon, Muang Phuket , Karon Beach , th
+66 76 530 611

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Buena ubicación
Buen desayuno
Amable personal
Cons:
Limpieza deficiente
Habitación descuidada
Desayuno no variado

Categories

Cleanliness
6.86
Multiple mentions of poor cleaning standards, such as 'la habitación estaba muy descuidada' and 'las sábanas estaban manchadas'.
Service
8.33
Generally positive sentiments regarding the staff, with mention of helpfulness.
Location
8.87
Good location noted in several reviews, proximity to beach and restaurants.
Room Quality
7.32
Some complaints about the room condition, like humidity and lack of thorough cleaning.
Amenities
8.35
Access to various facilities nearby and good condition of existing amenities.
Value for Money
7.81
Mixed feelings, but generally acceptable value for the location.
Food and Beverage
6.86
Complaints about breakfast variety 'no muy variado' and some dissatisfaction regarding other culinary aspects.
Overall Experience
8.83
Many guests expressed a willingness to return and highlighted their enjoyments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:37

Property Description

Luxurious Amenities
Phoenix Hotel Karon Beach offers an outdoor swimming pool, shared lounge, and a terrace for guests to unwind and relax in a luxurious setting. The 4-star hotel also boasts a restaurant serving delectable cuisine, providing guests with a delightful dining experience during their stay.

Comfortable Accommodation
Guest rooms at Phoenix Hotel Karon Beach are elegantly designed and equipped with modern amenities such as a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Some rooms even feature a balcony, offering stunning views for guests to enjoy.

Convenience at Your Fingertips
With a 24-hour front desk, airport transfers, kids' club, and free WiFi throughout the property, Phoenix Hotel Karon Beach ensures that guests have a seamless and enjoyable stay. From room service to a buffet breakfast, every need is catered to with utmost convenience.

Experience luxury and comfort at Phoenix Hotel Karon Beach - Book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1077 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.87
Room Quality: 7.32
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 6.86
Overall Experience: 8.83
J
Jessica • extended_group • be
2
Tegenvaller.
Pros:

De housekeeping wil ik wel positief benoemen: zij deden dagelijks goed hun best om de kamer proper en frisser te maken.

Cons:

Wij verbleven hier tijdens onze huwelijksreis, maar helaas viel het hotel erg tegen.

Bij aankomst werden we niet vriendelijk ontvangen; er kon nauwelijks een goedendag vanaf. De kamer rook erg muf en naar schimmel, alsof ze al weken niet goed verlucht was. We zijn uiteindelijk van kamer gewisseld en daar deden ze gelukkig niet moeilijk over, maar ook de tweede kamer rook muf. Zodra de airconditioning een tijdje aanstond, werd de geur beter, maar zodra we weg waren en de airco uit moest, kwam die muffe geur weer terug.

De airconditioning werkte met een kaartje dat in de kamer moest blijven zitten, waardoor je ze niet kon laten draaien als je weg was. Bovendien was de temperatuur moeilijk goed af te stellen, waardoor het ’s nachts snel te koud werd.

De koelkast lekte water en in de douche waren vieze plekjes zichtbaar. Het hotel lijkt nieuwbouw, maar op verschillende plaatsen voelde het nog onafgewerkt. Ook vonden we dat de foto’s op de website veel mooier waren dan de werkelijkheid.

Het ontbijt was matig en de algemene indruk van het personeel was eerder onvriendelijk.

Voor wie enkel een bed nodig heeft en weinig op de kamer is, kan dit misschien volstaan. Zelf zouden wij hier niet opnieuw verblijven. We hebben daarna het Paradox Resort geboekt en heeft ons verblijf in Thailand echt leuker gemaakt.

2026-07-22 • via Nuitee
Z
Zandan • solo_traveller • mn
10
2026-07-12 • via Nuitee
M
Mathieu Alexandre Vivien • solo_traveller • fr
5
Décevant
Pros:

- Emplacement idéal à proximité de la plage.

Cons:

- personnel à l'accueil moyennement aimable.
- climatisation qui se coupe plusieurs fois par nuit, obligé de se relever pour l'enclencher car temperature élevée . Le technicien nous reproche d'avoir touché aux paramètres alors que ce n'est absomument pas le cas. Après son passage, le problème n'a pourtant pas éte resolu.
- La télévision est une smart-tv, si vous n'avez pas de compte google, netfix, youtube etc impossible de voir quoi que ce soit, même pas des chaînes de tv "en fond".
- Le petit déjeuner n'est pas terrible, pas de lait chaud, il faut demander à le chauffer et vienoiseries insuffisantes.
- Chambre bruyante côté rue.
- une lampe de chevet ne fonctionnait pas.
- problèmes de pression d'eau dans la douche.
- lumière insuffisante a la salle de bain niveau miroir (problèmatique pour rasage par exemple).

2026-06-05 • via Nuitee
M
McMillan • solo_traveller • gb
10
Would recommend. I was travelling solo and felt safe here
Pros:

Beach was super close and 7-11 practically connected to the hotel. I only stayed two nights but no complaints at all. Clean and tidy. Some noise at night but that’s to be expected when you’re staying in a larger hotel

Cons:

Nothing

2026-06-02 • via Nuitee
B
Brandon • couple • gb
10
2026-05-31 • via Nuitee
A
Antonio • couple • au
8
Pros:

pool was nice

Cons:

all good

2026-05-23 • via Nuitee
S
Sohail • couple • de
8
2026-05-20 • via Nuitee
M
Mheidy • couple • re
8
Pros:

Le carde

2026-05-15 • via Nuitee
A
Alec • couple • au
7
Won’t be back
Pros:

Location

Cons:

Russian rude behaviour
Not good

2026-05-15 • via Nuitee
A
Assel • solo_traveller • kz
7
2026-05-14 • via Nuitee
G
Gilles • solo_traveller • fr
9
Pros:

Hôtel bien situé, personnel très aimable et bon rapport qualité-prix 👍

Cons:

La piscine.... Petite au dernier étage de l'immeuble en terrasse ne faisait pas très envie.

2026-05-04 • via Nuitee
N
Nur Atul Hidayah • family_with_children • my
10
Excellent service & Family location
Pros:

Clean and environment suitable for our small family. Not crowded location.
On top of that, near with 7-11 store.

Cons:

Not at all

2026-05-03 • via Nuitee
A
Alec • couple • au
7
Will not return to that area
Pros:

Location was great

Cons:

Noisy inconsiderate clientele ( friends of Putin )
Making sleeping and relaxing difficult

2026-04-30 • via Nuitee
G
Glennis • extended_group • au
7
2026-04-27 • via Nuitee
A
Anton • couple • kz
9
2026-04-26 • via Nuitee
G
Giunel • solo_traveller • ru
10
2026-04-21 • via Nuitee
S
Sandra Berenice • couple • br
10
Tudo muito bom
Pros:

Muito bom

2026-04-20 • via Nuitee
N
Nhi • solo_traveller • gb
6
Standard for the price
Pros:

Walking distance to beach, few shops and restuarants right outside, room was standard, quite noisy but bareable from our room, showerer was decent and powerful

Cons:

Not the best welcome

2026-04-20 • via Nuitee
M
michael • solo_traveller • gb
8
Nice hotel good location
Pros:

Close to everything

Cons:

It was okay

2026-04-18 • via Nuitee
C
Cain Aya • solo_traveller • kz
6
Flat for that price, Glow mira hotel is much better and cheaper, it is in front of this hotel.
Cons:

Staff on reception wasn't hospital.
For that price everything was average.
Very noisy outside, lots of ACs and other noise.
Room was clean, big, but temperature on ac didn't change, it was very cold, 16 degrees, you can't change it.
And just flat white walls, boring interior.

2026-04-16 • via Nuitee