Brownlows Inn Rooms formerly Riley's Rooms

Hotels
7.9 (1139 reviews)
16-18 Mount Pleasant , Liverpool , gb

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Children allowed

Facilities

Non-smoking rooms
Luggage storage
Soundproof rooms
Karaoke
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfy beds
Cons:
Room cleanliness issues
Limited amenities

Categories

Cleanliness
6.48
Room cleanliness had issues as noted in reviews.
Service
9.45
Staff were very friendly and helpful, contributing positively to the experience.
Location
8.99
Multiple reviews highlight the excellent location, making it a strong point.
Room Quality
6.94
Some complaints about room size and amenities, affecting overall perception.
Amenities
6.97
Amenities mentioned were sometimes lacking or had issues.
Value for Money
8.43
Guests felt they received decent value for what they paid.
Food and Beverage
7.98
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.95
General sentiment was positive despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:52

Property Description

Central Location in Liverpool
Brownlows Inn Rooms, formerly Riley's Rooms, is centrally located in Liverpool, making it the perfect base for exploring the city's attractions.

Modern Amenities
Enjoy free WiFi, a bar, and flat-screen TVs with cable channels in all rooms. The accommodation also offers karaoke and luggage storage for your convenience.

Near Top Attractions
With popular landmarks like Liverpool Central Station, Liverpool Metropolitan Cathedral, and Philharmonic Hall just a stone's throw away, you'll be at the heart of the action.

Book your stay at Brownlows Inn Rooms now to experience comfort and convenience in the vibrant city of Liverpool.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1139 reviews
Cleanliness: 6.48
Service: 9.45
Location: 8.99
Room Quality: 6.94
Amenities: 6.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 7.95
M
Maxine • couple • gb
10
Pros:

The room was very close to Lime Street Station ,the room was spotless and spacious .
We could hear music from nearby ,but as we had been out all day it was nice to just relax and here the music in the distance

Cons:

The only problem with the establishment is there are only stairs no lifts ,so if you had heavy bags ,it would be a maul x

2026-05-30 • via Nuitee
D
Danielle • solo_traveller • gb
7
Pros:

The place is located close to the city centre within a few minutes walk and about 20 minute walk from the albert docks.

Cons:

There were still dust in parts of the toom and the radiator was broken when I arrived.

2026-05-30 • via Nuitee
S
Seán • solo_traveller • ie
8
Pros:

Location. Clean

Cons:

Very small for the price paid

2026-05-26 • via Nuitee
J
JJ • extended_group • gb
9
2026-05-25 • via Nuitee
E
eugeniete • solo_traveller • es
10
Todo perfecto
Pros:

Todo perfecto, nada que objetar

Cons:

No hay nada que no me gustase

2026-05-22 • via Nuitee
C
Caroline • solo_traveller • gb
6
Pros:

location was excellent. close to everything

Cons:

on arrival reported that sink plug wasn't working and was stuck in sink. nothing happened reported again saturday nothing happened.

2026-05-20 • via Nuitee
S
Shamin • couple • gb
10
2026-05-19 • via Nuitee
G
gary • couple • gb
9
2026-05-18 • via Nuitee
P
Philippe • solo_traveller • fr
7
2026-05-15 • via Nuitee
L
Lakhwinder Chahal • solo_traveller • gb
4
Disappointed
Pros:

Location is very central, close to a car park and walking distance from train station. Shower was good and had shower gel.

Cons:

There is no bedside table, dressing table or a chair. Towels and bed sheets had yellow stains.
Its was noisy outside nearly most of the night and windows are quite bad to stop the noise coming in. So we hardly slept.

2026-05-14 • via Nuitee
K
Keith • extended_group • ie
8
2026-05-14 • via Nuitee
N
Nicola • couple • ie
7
Will stay again
Pros:

Great location

Cons:

Double rooms were on the small side for two people

2026-05-09 • via Nuitee
M
Maria • couple • au
3
2026-05-09 • via Nuitee
R
Robyn • solo_traveller • gb
10
Ideal location, clean rooms.
Pros:

Quick and easy check in, staff very friendly, ideal location, great price.

Cons:

The cash deposit refund could have been explained clearer during check in. I had to ring the reception the morning of check out to ask how to get my money back as there was no staff in the building to ask. It would not put me off staying here again though now I know the procedure.

2026-05-08 • via Nuitee
J
Jill • solo_traveller • gb
8
Good experience overall.
Pros:

Simple but everything you needed. Central.position with walking distance to shops, bars and restaurants. Friendly and helpful staff

Cons:

Bit noisy

2026-05-04 • via Nuitee
F
Frances • couple • gb
10
A comfortable stay in the centre of Liverpool
Pros:

Friendly and informative welcome
Great shower
Very clean

Cons:

Only one pillow
No Bedside light
Took a £1 deposit

2026-05-04 • via Nuitee
T
Theodoros • solo_traveller • gr
10
Pros:

The location was excellent, the room was clean, the staff were friendly and kind, and it was good value for money.

2026-05-03 • via Nuitee
E
Elliot • extended_group • gb
7
2026-05-03 • via Nuitee
G
Gerry • extended_group • gb
10
Perfect
Pros:

Clean and location is central

Cons:

Location

2026-05-02 • via Nuitee
E
Elisangela • family_with_children • gb
7
2026-05-01 • via Nuitee