Wyndham Houston Sugarland

Hotels
•
Holiday Inn Hotels & Resorts
5 (229 reviews)
11160 Southwest Freeway , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Cons:
Service issues
Cleanliness problems

Categories

Cleanliness
3.75
Several reviews mentioned unclean rooms and lack of towels.
Service
6.75
Mixed feedback on service, with some comments on unprofessional staff.
Location
8.75
Positive comments about the location from several reviews.
Room Quality
4.25
Issues reported with cleanliness and maintenance.
Amenities
6.25
Mention of basic amenities, but lack of laundry and other facilities noted.
Value for Money
4.75
Concerns about hidden fees and lack of refunds.
Food and Beverage
3.25
Negative feedback on breakfast service and limited options.
Overall Experience
2.25
Overall dissatisfaction reported, especially regarding reservations and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:27

Property Description

Convenient Location and Modern Comforts
Located just a 10-minute drive from Houston's Galleria Shopping Center, Holiday Inn Houston SW-Near Sugar Land offers free WiFi and on-site dining options. Each guestroom is well-equipped with essential amenities, ensuring a comfortable stay.

Dining and Leisure Facilities
Indulge in delicious meals and drinks at App8ite Bar and Grill, with daily happy hour and chef specials. Stay active at the 24-hour fitness center, or relax at the indoor and outdoor swimming pools. The hotel also provides meeting spaces and a business center for added convenience.

Near Major Attractions
With its proximity to Toyota Center and NRG Stadium, as well as being just 37 km from Hobby Airport, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Holiday Inn Houston SW-Near Sugar Land now!

Important information:

Please note that guests must be 21 years or older to check in. Property does not accept cash. A credit or debit card is required at check in. Current closures of hotel amenities consist of the Restaurant/Bar, Indoor Pool/Spa, Laundry & Fitness facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5
Based on 229 reviews
Cleanliness: 3.75
Service: 6.75
Location: 8.75
Room Quality: 4.25
Amenities: 6.25
Value for Money: 4.75
Food and Beverage: 3.25
Overall Experience: 2.25
G
Geyson • solo_traveller • us
10
Pros:

Me gusto lo facil que es la registrada para poder entrar ,y tambien que el precio es muy bueno ,la verdad estoy muy satisfecho iva hacer solo un dia pero luego quise quedarme un dia mas por que me gusto,gracias

2026-05-23 • via Nuitee
A
Amir • solo_traveller • us
10
2026-05-21 • via Nuitee
T
Timothy • couple • us
3
Get what your pay for.. Shame on corporate
Pros:

How it was very cheap last min

Cons:

No extra rooms, Rooms are barley clean, no extra towels…. No breakfast even tho they claimed to have good breakfast… but thats not on the hotel staff the displacement comes from corporate…

2026-05-21 • via Nuitee
A
Adrian • couple • us
1
2026-05-19 • via Nuitee
W
Winn • couple • us
5
2026-05-18 • via Nuitee
L
Lawrence • solo_traveller • us
5
Need somewhere affordable to stay for a few days without the additional accommodations this place is pretty cheap and de
Pros:

Peace and quiet

Cons:

No breakfast, Cannot use both pools, 1 of 2 elevator works. Guess that’s why it’s so cheap to stay.

2026-05-18 • via Nuitee
P
Patricia • solo_traveller • us
1
This location gives the brand a horrible name. I booked this area because I wanted to swim only alerted after paying tha
Pros:

The first room assigned smelled like dog, and there was a dog next-door barking at me and my child when we tried to enter the room. Requested a new room because my daughter could not sleep in those conditions and she gave us one at the end of the hall even though my daughter just had post surgery. The morning at 10:30 AM the fire alarm went off, unable to use the phone in the room because it did not work to ensure that we needed to evacuate. The phone did not work so my daughter and I looked all of our luggage from the sixth floor down to the lobby to find out that it was just a technical era. No protocol for evacuation or alerting the patrons of the severity of the emergency. She refused to give me a receipt for stay. I demand a refund this was not worth one red scent. I’m also possibly looking at legal action for possible endangerment of my life and my daughter‘s life that could’ve occurred without the proper protocol for evacuation or alert of a fire.

Cons:

The last room given the bed was actually clean

2026-05-18 • via Nuitee
J
Juan • solo_traveller • us
4
2026-05-18 • via Nuitee
W
Winey • solo_traveller • us
10
Pros:

Quite and clean

Cons:

No soap for a shower. Luckily had my own.

2026-05-14 • via Nuitee
M
Mohammad • solo_traveller • ae
10
Excellent
Pros:

If I say according to price it's best price hotel

2026-05-13 • via Nuitee
C
Chukwuemeka • solo_traveller • us
2
Needs Improvement
Pros:

Staff was ok

Cons:

Just 1 towel in the room. Room service did not come to clean.

2026-05-13 • via Nuitee
N
Nilsen • solo_traveller • us
6
Big room, Big bed, Big TV... Small price but with issues.
Pros:

Big room, Big bed, Big TV... Small price. working microwave and fridge. the hostess tried to resolve all the issues. good air conditioning.

Cons:

there were no hand towels, no wash cloths, no drinking glasses, no functioning phone system. no hand rails in shower/tub, empty Kleenex box, the breakfast was a joke. I had to change rooms as the TV system did not work in the initial room.

2026-05-12 • via Nuitee
B
Breshaun • couple • us
10
2026-05-12 • via Nuitee
T
Tanisha • solo_traveller • us
6
2026-05-11 • via Nuitee
A
Ajmeri • extended_group • us
10
2026-05-09 • via Nuitee
M
Mrs. Kanise Polk • solo_traveller • us
4
2026-05-09 • via Nuitee
D
DAVID • couple • us
10
2026-05-07 • via Nuitee
P
Passion • solo_traveller • us
10
2026-04-30 • via Nuitee
P
Penny • couple • us
2
Horrible & short, IN&OUT within 15min.
Pros:

Location

Cons:

We were checking in and was told the pool, bars, & restaurants were all closed . Part of our path was free breakfast , which we wanted especially, along with the restaurants and bar.
We checked in, went to the room and the stench would have knocked you
down.
As I walked inside the room, I immediately started getting a hoarseness and hard breathing due to dampness and musty smell. My breath was leaving me and I was having too much trouble breathing to stay in the room. We went straight down to the desk and let her know our reasons for needing to cancel our stay. She tried to talk us into not leaving. I understand why. The pictures are completely different from the actual place. You need to do a surprise evaluation there. It was awful and I was ashamed to have made the reservation and telling my friend this was a fabulous place, as are all Hilton’s. you need to take Hilton’s name OFF that _lace . I will also write booking.com and let them know.

2026-04-27 • via Nuitee
G
GM Adams • solo_traveller • gb
1
So dissapointed vs expectations.
Cons:

I think there were blood stains on floor. There was a domestic in the hotel lobby with staff and there was also no hot water.

2026-04-25 • via Nuitee