Wyndham Houston Sugarland

Hotels
•
Wyndham Hotels & Resorts
5 (324 reviews)
11160 Southwest Freeway , Houston , US
+1 281-530-1400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Cons:
Service issues
Cleanliness problems

Categories

Cleanliness
3.75
Several reviews mentioned unclean rooms and lack of towels.
Service
6.75
Mixed feedback on service, with some comments on unprofessional staff.
Location
8.75
Positive comments about the location from several reviews.
Room Quality
4.25
Issues reported with cleanliness and maintenance.
Amenities
6.25
Mention of basic amenities, but lack of laundry and other facilities noted.
Value for Money
4.75
Concerns about hidden fees and lack of refunds.
Food and Beverage
3.25
Negative feedback on breakfast service and limited options.
Overall Experience
2.25
Overall dissatisfaction reported, especially regarding reservations and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:27

Property Description

Convenient Location and Modern Comforts
Located just a 10-minute drive from Houston's Galleria Shopping Center, Holiday Inn Houston SW-Near Sugar Land offers free WiFi and on-site dining options. Each guestroom is well-equipped with essential amenities, ensuring a comfortable stay.

Dining and Leisure Facilities
Indulge in delicious meals and drinks at App8ite Bar and Grill, with daily happy hour and chef specials. Stay active at the 24-hour fitness center, or relax at the indoor and outdoor swimming pools. The hotel also provides meeting spaces and a business center for added convenience.

Near Major Attractions
With its proximity to Toyota Center and NRG Stadium, as well as being just 37 km from Hobby Airport, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Holiday Inn Houston SW-Near Sugar Land now!

Important information:

Please note that guests must be 21 years or older to check in. Property does not accept cash. A credit or debit card is required at check in. Current closures of hotel amenities consist of the Restaurant/Bar, Indoor Pool/Spa, Laundry & Fitness facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

5
Based on 324 reviews
Cleanliness: 3.75
Service: 6.75
Location: 8.75
Room Quality: 4.25
Amenities: 6.25
Value for Money: 4.75
Food and Beverage: 3.25
Overall Experience: 2.25
E
Ella • solo_traveller • us
5
2026-09-15 • via Nuitee
J
Jones • couple • us
5
2026-09-15 • via Nuitee
S
Samuel • solo_traveller • us
6
2026-09-14 • via Nuitee
S
Syed Haris • family_with_children • us
10
2026-09-13 • via Nuitee
J
Johnny • couple • us
1
2026-09-05 • via Nuitee
A
Alton • solo_traveller • us
8
Pros:

Room and staff

2026-09-05 • via Nuitee
B
Bell • solo_traveller • us
10
2026-09-03 • via Nuitee
P
Phoebe • solo_traveller • us
10
2026-09-03 • via Nuitee
P
Peter • couple • us
1
Horrible , was miserable the whole stay. Thank God we had only 1 night to stay.
Pros:

Only the 2 rooms that were close as I requested.

Cons:

There was no hot water on the 2 rooms , we couldn’t take a shower after the long hours of driving . There were no body wash in the bathrooms or soap for washing hands. They only had conditioner and shampoo in a very tiny little thing. They only gave us 1 towel in the bathrooms. The breakfast was horrible . It was frozen Walmart sandwich with juice and yoghurt. Not even a single cooked meal. I need a refund .

2026-08-31 • via Nuitee
A
Achema • family_with_children • us
6
Nothing to write
Pros:

Fittings are old

Cons:

Nothing

2026-08-30 • via Nuitee
A
Alejandra • couple • us
6
2026-08-29 • via Nuitee
P
Pedro • couple • us
10
Fantastic
Pros:

Great place

Cons:

Location

2026-08-24 • via Nuitee
K
Kalliat • couple • in
1
I would never stay in this property anymore. I want my money back for enduring this.
Pros:

Nothong

Cons:

The room was a mess. Only 1 towel , no lights above the sink, the towel holder in the bathroom was down on the floor. The telephone was not working. There was no coffee making accessories inside the room. The staff did not respond to any of our requests. The breakfast was sloppy and cold.

2026-08-24 • via Nuitee
R
Ransford • solo_traveller • us
5
2026-08-22 • via Nuitee
A
Ahmed • solo_traveller • us
4
Three days of my stay no complementary breakfast in the by 8 o’clock sorry we run out they tell me
Pros:

Location

Cons:

Sometimes at night arguing with front desk and yelling

2026-08-20 • via Nuitee
U
Umed • couple • uz
10
2026-08-19 • via Nuitee
C
Chinh • couple • us
8
Friendly
Pros:

Good

Cons:

Everything is Ok , only the bathtub sound like leaking

2026-08-19 • via Nuitee
R
Robert • couple • us
1
2026-08-18 • via Nuitee
R
Rbrahim • solo_traveller • us
1
3 nights no bed change
Pros:

What breakfast

Cons:

Everything

2026-08-18 • via Nuitee
D
Dixon • family_with_children • us
6
It was adequate
Pros:

The location was perfect. The staff very pleasant. The pool was clean.

Cons:

The guest laundry is coin operated and front desk has no change ability. Fitness room closed, bar and restaurant closed. No facial tissue in rooms. Had to ask for extra towels as they only gave 2 .

2026-08-17 • via Nuitee