Holiday Inn Hotel French Quarter-Chateau Lemoyne by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (927 reviews)
301 Dauphine Street , New Orleans , US
+1 504-581-1303

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location (French Quarter / Bourbon Street)
Friendly and helpful staff (front desk, concierge, valet)
Convenient walking distance to attractions
Valet parking and baggage assistance
Clean, refreshing pool
Lobby water/beverage station
Well-decorated / vintage room character
Quiet at night despite central location
Cons:
Housekeeping inconsistencies (missing towels, delayed cleaning, dirty cups)
Foul-smelling pillows and worn carpets/bedspreads
Uncomfortable beds and small/poor showers
Air conditioning not working in some rooms
Occasional rude reception or problematic booking handling
No complimentary breakfast; on-site restaurant service can be slow
Unexpected voucher taxes / restaurant pricing
Immediate surrounding area sometimes dirty or smelly

Categories

Cleanliness
6.5
Multiple reports of foul-smelling pillows, delayed or missing towels, dirty cups left from previous guests and worn carpets; housekeeping described as inconsistent.
Service
9.2
Majority praise staff, front desk, concierge and valet as friendly and helpful; a few incidents (booking cancelled while en route, an abrupt receptionist) lowered some experiences.
Location
9.4
Consistently praised for excellent French Quarter/Bourbon Street location and short walking distance to attractions; a minority commented the immediate area can be dirty or smelly.
Room Quality
6.8
Frequent complaints about uncomfortable beds, malfunctioning air conditioning, small showers, dark rooms and worn bedspreads/carpet.
Amenities
8.6
Valet, pool and lobby water station received positive mentions; some guests noted lack of complimentary breakfast and AC issues in rooms.
Value for Money
8.4
Several guests felt the hotel offered good value for location and service, though unexpected voucher taxes and restaurant pricing bothered others.
Food and Beverage
8.5
On-site restaurant described as just okay with occasional slow service; nearby restaurant staff polite; absence of complimentary breakfast noted by some.
Overall Experience
8.2
Generally positive stays driven by location and helpful staff, offset by recurring cleanliness and room comfort issues; guest experiences vary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Exquisite Charm and Modern Comforts

Historic Elegance: Immerse yourself in the charm of exposed brick walls and historic architecture at Holiday Inn Hotel French Quarter-Chateau Lemoyne, located just steps away from the vibrant Bourbon Street.

Luxurious Amenities: Relax in style with chaise lounge chairs, compact refrigerators, and single-cup coffee makers in every room. Enjoy entertainment on a flat-screen cable TV or opt for a room with a balcony overlooking the picturesque French Quarter.

Relaxation Oasis: Unwind in the courtyard garden, take a dip in the heated outdoor pool, or socialize in the inviting seating areas. Experience tranquility and comfort in the heart of the lively French Quarter.

Book your stay now and indulge in a perfect blend of history and modernity at Holiday Inn Hotel French Quarter-Chateau Lemoyne!

Important information:

Please note that for rooms with breakfast included, a coupon redeemable for breakfast in the hotel restaurant is provided. Limit 20 US dollars per room per day.

There is a $50 per night incidental fee applied at check in. Can not be a prepaid card or cashGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 927 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9.4
Room Quality: 6.8
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 8.5
Overall Experience: 8.2
S
Slattery • couple • gb
1
Because booking was cancelled whilst we were n our flight to New Orleans
Pros:

Because booking was cancelled whilst we were n our flight to New Orleans

Cons:

Because booking was cancelled whilst we were n our flight to New Orleans

2026-10-30 • via Nuitee
G
Gramecy • solo_traveller • us
10
Hard to beat
Pros:

I was actually impressed with the staff, the location and the service in general. I felt like it was worth every penny just because it felt like you were getting more for your money here than you would at a more luxurious place. Front desk was great, can't pronounce her name but she was wonderful. Got a little gift bag and that was unexpected but very nice. Came in handy. I didn't drive so I can't confirm valet but I know they were very nice getting my luggage for me. Walking .. I thought it was great. You're kind of on the edge of the French quarter but within a reasonable walking distance to the rest of the quarter and many, many attractions. Not resulted to the hotel but you can really fill your whole trip up with attractions almost non stop from when you land till late at night after the cemetery tours end and the night life comes around.

Cons:

I wouldn't say it's the most pristine but I think it fits the area. To my standards...it was a good place and even better if you just need somewhere to rest your head.
Disliked the shower though, easy to get water everywhere. Just a small shower wall .

2026-10-28 • via Nuitee
T
Tina • couple • us
5
Did not sleep air did not work and bed was horrible.
Pros:

Location

Cons:

The air did not work and the bed was horrible.

2026-10-27 • via Nuitee
J
Jazmine • extended_group • us
10
2026-10-26 • via Nuitee
M
Mary • family_with_children • us
9
An amazing stay in the French Quarter
Pros:

The staff was very friendly and helpful. The location was great, being right off Bourbon Street.

Cons:

The bed was not super comfortable, but its only a minor complaint

2026-10-16 • via Nuitee
P
Pauline • extended_group • au
3
I think I had a different idea of the French Quarter and we were not prepared for how disgusting the area really is. We
Pros:

Restaurant staff next door polite.

Cons:

Smelt. Pillows were foul - sprayed deodorant on them. Did not replace towels that were taken with daily clean and took asking 3 times of different staff and 2 hours before we received towels back.

2026-10-16 • via Nuitee
J
Joseph • solo_traveller • us
8
2026-10-15 • via Nuitee
K
Karin • couple • ch
7
Pros:

An und für sich ein schönes Hotel. Gute Lage. Schöne Zimmer. Netter Congierge.

Cons:

-Sehr unfreundliche Dame an der Reception. Beim Einchecken war das Zimmer noch nicht fertig. Es hiess, ich bekomme Bescheid. Als ich um 17.15h nachfragte, wurde mir ganz schnippisch und ohne ein Wort zu sagen, die Zimmerkarte in die Hand gedrückt. Keine Entschuldigung-nichts. Sehr unverschämt.
-dunkles Zimmer
-es wurde irgendeine Tax berechnet für Voucher, die man täglich im überteuerten Restaurant einlösen konnte. So ein Quatsch!

2026-10-13 • via Nuitee
A
Anna • family_with_children • us
10
Pros:

Great location in the French Quarter, it was quiet at night and a very short distance from Bourbon St!

2026-10-08 • via Nuitee
R
Robert • couple • us
3
2026-10-07 • via Nuitee
B
Baker • couple • us
8
Enjoyable. Location was convenient and valet made parking our car a breeze!
Pros:

Lobby staff and valet were great and very helpful in holding our luggage, etc... Room well decorated. Water beverage station in lobby was great. Pool was clean and refreshing.

Cons:

Housekeeping could use some improvement -Room did not get cleaned daily. No TP upon arrival and had to call to get fresh towels. Dirty cups were also left on balcony from previous guest and were there entire stay. Overall the room was clean and well maintained but just needed to ensure daily housekeeping was done. Once housekeeping did come to clean the room they did a nice job!

2026-10-07 • via Nuitee
C
Carolyn • couple • us
7
Fair experience.
Pros:

Location was good.

Cons:

Poorcarpet and pillows. Poor bedspread.

2026-10-07 • via Nuitee
G
Gidget • extended_group • us
7
Had a great time.
Pros:

Staff was extremely nice!

Cons:

No complimentary breakfast. Restaurant attached was just okay. Air wasn’t working properly.

2026-09-18 • via Nuitee
K
Kathryn • family_with_children • us
10
2026-09-16 • via Nuitee
L
Latressah • couple • us
9
I love the stay overall
Pros:

It was very nice and vintage

Cons:

The carpet in the hallway

2026-09-11 • via Nuitee
T
tanya • couple • us
9
All in all a great experience
Pros:

Was close to everything we wanted to do

Cons:

The adjoining restaurant service was not the fastest. Did not bring food out together.

2026-09-08 • via Nuitee
E
Edward • extended_group • us
9
2026-09-08 • via Nuitee
A
Ariana • solo_traveller • us
10
2026-09-08 • via Nuitee
C
Charles • couple • us
10
2026-09-05 • via Nuitee
C
Charles • couple • us
10
2026-09-05 • via Nuitee