Hilton Garden Inn Springfield

Breakfast was very good, service was prompt and friendly. Gym was great too

Convenience

Breakfast was excellent, definitely worth the cost.

The space feels comfortable, bright, and welcoming. I appreciated the quiet and peaceful atmosphere .

We have stayed at this hotel several times. On each occasion we found the rooms to be clean, spacious, and well appointed. The front desk personnel were always courteous and helpful. We have avoided rooms at the front of the hotel, facing the highway, because of potential noise issues.

This last time around, the HVAC system turned on in the middle of the night and it sounded like a freight engine was roaring through our room.

The person at the front desk said I was not the first person to complain about this and that they are in the process of replacing the HVAC systems. But this experience was so awful that I doubt we'll use this hotel again.

Very nice experience! The hotel is close to everything and the atmosphere was relaxed.

Everything was smooth and the staff did an amazing job making us feel welcome.

Very good experience overall!

We stayed here a few months ago with a group block. And for this trip after reading reviews of cheaper hotels, I just couldn’t handle potentially having bugs dirt or mold so back we went. It is pricy. But I got points! They said the water bottle was free in the room but I didn’t trust my Hilton status so I didn’t drink it.

I loved the water pressure!! It is soft water so extra rinsing but nice big showers. Don’t feel claustrophobic.

We had wanted a king bed, but we reserved very late so we had two queen. It’s very comfy. Each bed had two standard pillows and a king pillow.

But as other reviews said there is a green blinking light in the smoke detector and if you’re at the right angle and your light sleeper, it would keep you up.

Honestly, the worst part about this hotel is getting onto Route 22 for 0.2 seconds and then exiting into the hotel parking lot but I’m not a Jersey girl so I don’t like any of the right turns to go left anyways.

Online it said I could pay $10 a person to get breakfast. I’m not sure what that included but considering the buffet is $15 or more per person it’s probably worth it if you are for sure gonna eat breakfast at the hotel.

Excellent hotel.

Great hotel and friendly staff!

The hotel is clean and the room is comfortable. Dinner was good.

I didn't like that I couldn't change the thermostat to my liking.

I think it’s terrible to pay in excess of $250.00 to sleep on a bed that is not really comfortable, then add insult to wby CHARGING for breakfast!!! The food voices were good but $16.00 was way out of line. I doubt that I would choose your establishment again.

Stayed here for three nights whilst on a business trip in the area . Check in was good helpful staff told me restaurant not open on a Sunday evening but gave lots of help on alternative’s . Room was on fourth top floor looking over route 22 was worried nose from highway but was fine . AC was good big room clean comfy bed WiFi was good tv lots of channels .

Good toiletries in bathroom good size bathroom good power shower . Breakfast was good good.choice hot cold food not included in price .

My only reason not giving a five I had an afternoon flight back to uk asked could I a have a late check out mid afternoon and would pay this .

Told no even though hotel not busy I worked on office area which was fine . Twice thought when working in room disturbed by house keeping to clean room even though told reception checking out 12 noon