TownePlace Suites by Marriott Grand Rapids Airport

Hotels
•
TownePlace Suites by Marriott
8.6 (274 reviews)
5430 28th Street Court SE , Grand Rapids , us
+1 616-512-8300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cleanliness issues
Noise from hallway
Bed comfort could improve

Categories

Cleanliness
7.85
Several reviews mentioned cleanliness issues, particularly in one review detailing filthy facilities.
Service
9.85
Many reviews praised the staff for being friendly and helpful, contributing positively to the overall experience.
Location
8.85
Location was highlighted positively with mentions of nearby shops and restaurants.
Room Quality
8.35
Rooms were generally described as clean and comfortable, though some guests noted potential improvements.
Amenities
8.35
The hotel offers various amenities, and some guests expressed satisfaction with them.
Value for Money
8.85
For the price paid, most guests felt they received a satisfactory deal, though some felt it could be slightly high.
Food and Beverage
8.35
The breakfast received mixed reviews; while some options were good, others were average.
Overall Experience
8.35
Overall, guests had a reasonable experience, though some indicated specific issues that didn't meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Modern Amenities
TownePlace Suites by Marriott Grand Rapids Airport offers 3-star accommodation with free bikes, fitness center, and shared lounge. Enjoy the convenience of a kitchen in some rooms, along with an indoor pool for relaxation.

Convenient Location
Situated just 1.7 km from Forest Hills Fine Arts Center and within close proximity to Calvin College, Frederik Meijer Gardens, and Aquinas College, our hotel provides easy access to key attractions in Grand Rapids.

Exceptional Services
Benefit from our 24-hour front desk, airport transfers, business center, and free WiFi during your stay. Book now and experience a comfortable and convenient stay at TownePlace Suites by Marriott Grand Rapids Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Location

Guest Reviews

8.6
Based on 274 reviews
Cleanliness: 7.85
Service: 9.85
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.35
J
joseph • couple • us
10
Highly recommend this place if you are in the grand rapids area. You will enjoy the stay.
Pros:

Didn't do the breakfast, the place exceeded my expectations. Keep up the good work.

2026-08-24 • via Nuitee
L
Leon • couple • us
8
Pros:

I in a good location!

Cons:

You had to go through a department store parking lot to get to the hotel!

2026-08-20 • via Nuitee
P
Paul • solo_traveller • us
6
Cons:

Queen bed was a twin or double way to small. Possibly the worst breakfast ever you shouldn't even offer it.

2026-08-09 • via Nuitee
F
Fashion_Kicks LLC • family_with_children • us
10
2026-07-10 • via Nuitee
A
Angela • couple • us
10
2026-07-06 • via Nuitee
A
Angela • couple • us
10
2026-07-06 • via Nuitee
N
Nolan • solo_traveller • us
8
Pros:

Clean
Free breakfast
Quick and responsive staff

Cons:

Our room door got knocked on by staff maybe 3 times, they were cleaning and i honestly think all 3 knocks were different people.

2026-07-04 • via Nuitee
D
David • family_with_children • us
9
2026-06-29 • via Nuitee
T
Thomas • family_with_children • us
10
A very enjoyable two nights.
Pros:

The staff, in particular Nicole, was terrific and extremely accommodating. The breakfast offered something for everyone, and the coffee was outstanding. The ambiance at the outside fire pit was memorable.

2026-06-22 • via Nuitee
J
Janet • couple • us
5
Disappointing
Pros:

The lady that made breakfast was nice.

Cons:

I reserved through Booking.com a room with two beds. We were given a suite with one bed and one sofa bed. The mattress was not very comfortable and the sofa bed was very uncomfortable. The lady that checked us in scolded me for using booking.com and said that it was there mistake to list it as a room with two beds. It was a disappointment for the price.

2026-06-21 • via Nuitee
E
Edith • solo_traveller • us
7
2026-06-12 • via Nuitee
S
Stacy • couple • us
10
2026-06-11 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-06-10 • via Nuitee
R
Redd • solo_traveller • us
9
Pros:

I like everything

Cons:

Yall don't have a bar

2026-06-08 • via Nuitee
H
Howes • family_with_children • us
9
2026-06-01 • via Nuitee
S
sharon • couple • us
9
Pros:

There were no meat for breakfast, no muffins. The eggs and were luke warm.

2026-05-10 • via Nuitee
P
P G • extended_group • us
10
Well equipped and arranged.
Pros:

Excellent amenities for the family.
Wonderful staff.
The facilities available put others more expensive on shame.

Cons:

Nothing

2026-05-08 • via Nuitee
L
Lynn • solo_traveller • ca
10
Pros:

Everything is clean. The room was comfy.

Cons:

Everything was great

2026-05-04 • via Nuitee
B
Bonnie • solo_traveller • us
9
2026-05-02 • via Nuitee
M
Marc • solo_traveller • at
8
2026-03-17 • via Nuitee