SureStay by Best Western Sunnyvale Silicon Valley

Hotels
•
SureStay Hotel by Best Western
7.6 (175 reviews)
1280 Persian Dr , Sunnyvale , us

listing image 1
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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Swimming pool
Pets allowed
Heated pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Quiet location
Spacious rooms
Cons:
Dirty rooms
Poor breakfast quality

Categories

Cleanliness
4.73
Numerous complaints about dirty rooms and facilities.
Service
8.7
Some service issues mentioned, but overall check-in was efficient.
Location
9.74
Convenient location near Levi Stadium.
Room Quality
7.69
Rooms spacious but issues with cleanliness and noise.
Amenities
7.72
Mixed reviews on breakfast quality and facility upkeep.
Value for Money
8.18
Low priced hotel but cleanliness issues affect perceived value.
Food and Beverage
5.73
Breakfast was limited and not satisfactory.
Overall Experience
8.3
Overall experience reflects some positives, but significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:37

Property Description

Convenient Location and Nearby Attractions

The Quality Inn hotel is strategically located near Levi's Stadium, California's Great America, and the Santa Clara Convention Center, making it a prime choice for leisure and business travelers alike. Situated in the heart of Silicon Valley, guests have easy access to key landmarks such as Kaiser Santa Clara, Google Sunnyvale Campus, Winchester Mystery House, and Stanford University.

Complimentary Breakfast and Amenities

Start your day right with a complimentary hot breakfast and indulge in free coffee, tea, fruits, and candy available in the lobby throughout the day. Take advantage of additional perks like free local calls, a fitness center, outdoor heated pool, and free high-speed Internet access to enhance your stay.

Well-Equipped Guest Rooms and Services

Relax in well-appointed guest rooms featuring essential amenities such as refrigerators, microwaves, coffee makers, and DVD players. Benefit from the convenience of on-site laundry facilities, free DVD rentals, and access to the fully equipped business center for all your work needs.

Book now for a memorable stay at the Quality Inn hotel and experience comfort and convenience at its best.

Important information:

Please note: Pets are only allowed in pet friendly rooms. The property allows pets up to 25 lbs and there is a maximum of 2 pets per room. There is a pet fee per pet per night. Please contact the property for details.

The guest's credit card will be authorized for the full amount of room and tax 2 days before the date of arrivalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 175 reviews
Cleanliness: 4.73
Service: 8.7
Location: 9.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 5.73
Overall Experience: 8.3
M
mingli • extended_group • cn
5
尚可
Pros:

早餐太糟糕，全早餐，其实不全。

Cons:

没有电梯，需要拿着行李上楼

2026-06-01 • via Nuitee
S
Shuangfeng • solo_traveller • us
9
2026-05-28 • via Nuitee
S
Scott • family_with_children • us
8
2026-05-28 • via Nuitee
G
Gregory • solo_traveller • us
3
Not what I hoped.
Pros:

The location of the property was perfect for our needs.

Cons:

The room was not at all like the pictures. There was painted over water damage. No one came to clean the room after the first night. The breakfast provided made my son ill.

2026-05-18 • via Nuitee
K
Kevin • couple • us
7
Pros:

Location was good. Rooms were clean.

Cons:

Breakfast was so-so. One morning, eggs and sausage were stone cold. Coffee pot was empty. Daily room service would be better.

2026-05-15 • via Nuitee
S
Sue Ann • couple • us
4
2026-05-12 • via Nuitee
Y
Yuvraj • couple • us
10
2026-04-26 • via Nuitee
K
KOTARO • solo_traveller • jp
9
2026-04-13 • via Nuitee
C
Carmenis • solo_traveller • us
7
Cons:

Construction going on in my room during our stay.

2026-04-08 • via Nuitee
A
Alexandre • solo_traveller • es
10
Muy agradable, todo limpio, práctico
Pros:

Estaba todo limpio, buena ubicación (junto a un restaurante vegano buenísimo) y a 20 min andando del estadio Levi. El desayuno completo (huevos,salchichas, máquina para hacer gofres...).

Cons:

Me gustó todo

2026-03-08 • via Nuitee
S
Scott • solo_traveller • us
7
Pros:

Staff is friendly

Cons:

Older property but clean

2026-03-08 • via Nuitee
C
CHIN JEN • couple • tw
9
2026-03-08 • via Nuitee
R
Ray • couple • us
8
Great value.
Pros:

Good breakfast. More than expected.

Cons:

Rooms could use some update. Matress were kind of worn.

2026-03-05 • via Nuitee
C
Colin • solo_traveller • gb
6
2026-02-10 • via Nuitee
S
schmidt • couple • us
7
2026-01-31 • via Nuitee
J
John • couple • us
8
2026-01-28 • via Nuitee
B
Brian • solo_traveller • us
10
2026-01-25 • via Nuitee
S
Syndee • couple • us
9
2026-01-19 • via Nuitee
W
William • solo_traveller • us
8
Would stay there again
Pros:

Comfortable bed

Cons:

No elevator

2026-01-18 • via Nuitee
J
Jeremy • couple • us
10
2026-01-16 • via Nuitee