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Facilities
Property facilities
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Elevator
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Breakfast available (surcharge)
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Meeting rooms
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Tours/ticket assistance
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Wheelchair accessible parking
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24-hour business center
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Free reception
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Parking (limited spaces)
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Access to nearby outdoor pool
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Airport transportation - pickup (surcharge)
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Proposal/romance packages available
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Banquet hall
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Wheelchair-accessible van parking
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Wheelchair-accessible on-site restaurant
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Handrails in stairways
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Food and water bowls
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Well-lit path to entrance
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Stair-free path to entrance
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Accessible shuttle
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No accessible shuttle
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Accessible airport shuttle
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No accessible airport shuttle
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Smooth flooring in public areas
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Meeting rooms
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Proposal/romance packages available
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Free WiFi
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Swimming pool
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24-hour front desk
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Terrace
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Luggage storage
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Designated smoking area
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Concierge service
Review Highlights
Categories
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Property Description
Luxurious Amenities and Services
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access and concierge services.
Exquisite Dining and Entertainment
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Convenient Location and Comfortable Accommodations
Make yourself at home in one of the 19 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding.
Experience luxury and convenience at Elena de Cobre, Leon, a Member of Design Hotels. Book now to enjoy a centrally located retreat in León.
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.
Property Policies
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General
Individually-wrapped food options are available for dinner
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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Pets
Service animals are exempt from fees/restrictions
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General
Individually-wrapped food options are available for breakfast
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General
Individually-wrapped food options are available for lunch
Property policies
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General
Individually-wrapped food options are available for dinner
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
Pets
Service animals are exempt from fees/restrictions
-
General
Individually-wrapped food options are available for breakfast
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General
Individually-wrapped food options are available for lunch
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Children and extra beds
No rollaway/extra beds available
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Check-in & Check-out
Contactless check-out is available
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General
Guests are provided with free hand sanitizer
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General
Masks are available to guests
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Guest type
Essential workers only - NO
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General
Individually-wrapped food options are available
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General
Staff wears personal protective equipment
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Pets
Pets allowed
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General
Property is cleaned with disinfectant
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Guest type
LGBTQ friendly
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Children and extra beds
No cribs (infant beds) available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Shield between guests and staff in main contact areas
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Pets
Service animals are allowed
Location
Guest Reviews
Room was very dirty. We chose not to shower and left very early in morning to avoid staying any longer.
Un buen lugar y un increíble servicio. Habitaciones muy limpias y bonitas
Bonito lugar, bien ubicado y de fácil acceso. Habitaciones comodas, detalles en los accesorios de bienvenida del hotel (incompleto o faltante), tampoco fueron resurtidos al siguiente día
El servicio es excelente pero la construcción del lugar está mal pensada. Se escucha mucho ruido desde la habitación. Parece que las paredes están hechas de plafón.
Un poco alto el precio tomando en cuenta q el desayuno no fue incluido
Un hotel muy bien ubicado y con muy buen servicio. Habitación muy confortable
Es una bonita propiedad.
Muy bien
Nos alojamos solo una noche, fue una buena experiencia, y si regresaría
Nos encantó el lugar, sin embargo había una gotera enorme en el baño y se filtraba agua que olía mal 😢 y cuando estabas sentado en el inodoro te caía en la espalda.
El personal es super atento. El hotel está muy bonito. Lo escogimos por ser Pet friendly. Trataron a nuestra mascota como un miembro más, le pusieron una cama y platitos para que estuviera cómodo. Las instalaciones son hermosas. La comida muy rica.
El único comentario que tengo, es que las toallas están muy desgastadas.
ELENA de COBRE is a beautiful hotel. The restaurant is good but I personally enjoy a beer with my tacos and a glass of wine with my steak. There is no alcohol here. Also the room descriptions on Expedia and the hotels website are different so there's a chance you'll end up with a different room than expected.
Muy bueno tido
Todo excelente , nos la pasamos súper bien , el único Pero , es que la alberca privada no estaba caliente .
Excelente, opciones de comida en el hotel y lugares cercanos. Anabo
Esta bonito y ademas se duerme sin ruidos ni luz. Descanse como hace mucho no lo hacia.
The property is beautiful it is home and warming. Everyone who worked there was amazing and friendly. I have no bad reviews for this Hotel every part of it was great. They keep it clean and safe at all times.
El hotel es precioso, el staff muy amable sin embargo las condiciones sonoras de la estructura son terribles, a las 8 AM inician a preparar el restaurante para desayuno y se escucha todo. A las 9 AM que llegan los comensales se siente como que están desayunando dentro de la recámara.
Si tu idea es dormir, hasta tarde, no es una opción. Todas las habitaciones están en la misma condición.
Me gustó todo, solo creo que deberían colocar amenidades para las habitaciones con tina
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