Quality Inn & Suites Fayetteville I-95

Hotels
•
Quality Inn
5.9 (911 reviews)
1957 Cedar Creek Rd , Fayetteville , US
+1 910-704-0010

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful desk staff
Breakfast was excellent
Cons:
Dirty rooms
Staff rudeness
Pest infestation
Facilities not maintained

Categories

Cleanliness
3.79
Multiple reviews highlight dirtiness, including roaches and unclean floors.
Service
6.76
Some positive mentions about staff but overall significant issues reported.
Location
8.8
Good location mentioned positively in several reviews.
Room Quality
4.75
Many complaints about the condition of rooms, including cleanliness and maintenance.
Amenities
7.28
Some positive mentions like breakfast, but issues with facilities reported.
Value for Money
4.24
Value questioned due to the poor condition compared to the price charged.
Food and Beverage
7.29
Breakfast received positive mentions, but other food services faced issues.
Overall Experience
4.26
Widespread dissatisfaction reflected in multiple reviews, including pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Convenient Location and Nearby Attractions

The SureStay Plus Hotel by Best Western Fayetteville is strategically situated near Interstate 95, providing easy access to the historic downtown area and popular local attractions like the Crown Center and Fayetteville Market House.

Recreational Activities and Dining Options

Visitors can indulge in a range of outdoor activities including fishing and golfing, while also exploring the diverse culinary scene with various restaurants, cocktail lounges, and specialty shops in the vicinity.

Full-Service Amenities and Business Facilities

Guests can enjoy complimentary services such as free local calls and parking, along with access to an exercise room, seasonal outdoor pool, and business facilities including copy, fax services, and ample meeting space.

Ready to experience comfort and convenience at SureStay Plus Hotel by Best Western Fayetteville? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 911 reviews
Cleanliness: 3.79
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 7.28
Value for Money: 4.24
Food and Beverage: 7.29
Overall Experience: 4.26
M
Murchison • couple • us
2
2026-09-11 • via Nuitee
M
Mckethan • solo_traveller • us
7
2026-09-08 • via Nuitee
L
Lazarhea • couple • us
5
Weird
2026-09-07 • via Nuitee
L
Lazarhea • couple • us
7
2026-09-07 • via Nuitee
K
Kumar • family_with_children • us
10
2026-09-02 • via Nuitee
J
Jennifer • solo_traveller • us
1
A lot of noise could not rest facilities was not clean and old looking. The pictures online is not what the facility loo
Pros:

Great location

Cons:

Lot of drug users and prostitution going on could not get a good night sleep

2026-09-01 • via Nuitee
J
Jerome • solo_traveller • us
10
2026-08-29 • via Nuitee
D
Donny • couple • us
1
Was afraid to walk on the carpet with out shoes it felt sticky the room had a smell and roaches everywhere
Pros:

Location that’s it

Cons:

Beds are bad room smell like dog pee and roaches ever were

2026-08-27 • via Nuitee
K
Kristine • couple • us
1
Awful bed bugs! I will never stay here again!
Pros:

The location was great

Cons:

After going to sleep driving home from Daytona 8 hour drive at this point. I woke up at 2am to find a bed bug! Couldn’t go back to sleep in that room so I sat awake waiting for daylight so I could get the heck out of there!

2026-08-25 • via Nuitee
A
Ana • couple • us
1
Horrible stay.
Pros:

It was off highway 95. Convenient for travelers.

Cons:

It was dirty and deteriorated. The rooms’ windows were filthy, the room had a pungent smell of cigarette smoke, a roach in the bathroom, a whole above a light fixture, dirty carpet, fridge was filthy and not working, towels were dirty. I stressed I wanted a non/smoking room but they didn’t seem to care.

2026-08-22 • via Nuitee
J
Johnson • solo_traveller • us
1
Cons:

I stayed for a month and a half and they tell me I should of signed up with them and could of gotten a free night. I felt like I should of been offered after a month and half.

2026-08-22 • via Nuitee
V
Vladimir • extended_group • ca
5
2026-08-16 • via Nuitee
C
Carolynn • family_with_children • us
1
Terrible.
Pros:

Absolutely nothing.

Cons:

The smell of mold when you walked in, the black mold all of 114 bathroom, the room was dirty, the mirror was dirty, the bathroom was gross. We had to move rooms and the second wasn’t any better

2026-08-15 • via Nuitee
R
Regina • solo_traveller • us
1
2026-08-14 • via Nuitee
E
Edric • solo_traveller • us
8
2026-08-14 • via Nuitee
T
Tasmon • couple • us
10
2026-08-10 • via Nuitee
B
Bob • solo_traveller • us
1
Disgusting
Pros:

Nothing

Cons:

Everything

2026-08-10 • via Nuitee
T
Tzeitel • solo_traveller • us
5
2026-08-08 • via Nuitee
J
James E Hogans • solo_traveller • us
10
2026-08-06 • via Nuitee
A
Andrea • couple • us
2
Cons:

Smells horrible the sheets were stained and the roaches were part of the staff at one point

2026-08-06 • via Nuitee