Quality Inn & Suites Fayetteville I-95

Hotels
•
Quality Inn
5.9 (844 reviews)
1957 Cedar Creek Rd , Fayetteville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Swimming pool
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
See all facilities

Review Highlights

Pros:
Good location
Helpful desk staff
Breakfast was excellent
Cons:
Dirty rooms
Staff rudeness
Pest infestation
Facilities not maintained

Categories

Cleanliness
3.79
Multiple reviews highlight dirtiness, including roaches and unclean floors.
Service
6.76
Some positive mentions about staff but overall significant issues reported.
Location
8.8
Good location mentioned positively in several reviews.
Room Quality
4.75
Many complaints about the condition of rooms, including cleanliness and maintenance.
Amenities
7.28
Some positive mentions like breakfast, but issues with facilities reported.
Value for Money
4.24
Value questioned due to the poor condition compared to the price charged.
Food and Beverage
7.29
Breakfast received positive mentions, but other food services faced issues.
Overall Experience
4.26
Widespread dissatisfaction reflected in multiple reviews, including pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Convenient Location and Nearby Attractions

The SureStay Plus Hotel by Best Western Fayetteville is strategically situated near Interstate 95, providing easy access to the historic downtown area and popular local attractions like the Crown Center and Fayetteville Market House.

Recreational Activities and Dining Options

Visitors can indulge in a range of outdoor activities including fishing and golfing, while also exploring the diverse culinary scene with various restaurants, cocktail lounges, and specialty shops in the vicinity.

Full-Service Amenities and Business Facilities

Guests can enjoy complimentary services such as free local calls and parking, along with access to an exercise room, seasonal outdoor pool, and business facilities including copy, fax services, and ample meeting space.

Ready to experience comfort and convenience at SureStay Plus Hotel by Best Western Fayetteville? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 844 reviews
Cleanliness: 3.79
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 7.28
Value for Money: 4.24
Food and Beverage: 7.29
Overall Experience: 4.26
D
Diamond • solo_traveller • us
10
Was very clean and nice hospitality
Pros:

Clean

Cons:

Clean

2026-05-29 • via Nuitee
K
Kimberly • solo_traveller • us
1
Pros:

Nothing we left immediately didn't even stay

Cons:

Everything

2026-05-28 • via Nuitee
K
Kayson • solo_traveller • us
7
Ok
Pros:

Location

Cons:

Price

2026-05-28 • via Nuitee
B
Brown • solo_traveller • us
7
Pros:

They don't give you enough wash cloths and towels for two people and they don't clean your room until four days stay

2026-05-27 • via Nuitee
J
Jordan • couple • us
1
2026-05-26 • via Nuitee
V
Valana • couple • us
1
Showered there were water bugs in shower . Laid down and woke up bitten all over !
Pros:

Nothing had bad roaches

Cons:

Bed bugs

2026-05-25 • via Nuitee
R
Ronald • couple • us
8
2026-05-25 • via Nuitee
B
Blossom • solo_traveller • us
10
Pros:

Everything

2026-05-25 • via Nuitee
J
Johnson • solo_traveller • us
1
2026-05-20 • via Nuitee
M
Mary • couple • us
10
Pros:

Clean

Cons:

Everything was good

2026-05-18 • via Nuitee
A
A • couple • us
10
2026-05-17 • via Nuitee
A
A • couple • us
10
2026-05-17 • via Nuitee
T
Teresa • solo_traveller • us
6
they change my room so after 3 the 3rd was more cleaner then the other 2
Pros:

book on booking rooms was dirty stains on the wall had to change 3 different room

Cons:

stain on the wall hair in tub plus tub firty

2026-05-15 • via Nuitee
D
Diana • couple • us
1
Hot mess from to the hotel to the breakfast to the whole facility of it
Pros:

Nothing I will never come back

Cons:

It’s was bad

2026-05-14 • via Nuitee
M
Marie-Claude • solo_traveller • ca
4
Très malpropre
Pros:

Bord de la I-95, lits pas pire confos

Cons:

Tout, tapis deguelasse et brisé, tête de lit plein de marque de saletê, douilette tachée, vitres extremement sales avec chiures d'oiseaux, caoutchou porte de frigidaire sale et malpropre, grosse poussiere accumulee neon salle d'eau. Robinet brisé, evier qui comme bouché. Malpropre, besoin de beaucoup d'amour! Rideau de fenêtre très sale! Rouille bureau etc...Ça ne valait oas 108.00 canadien du tout! On y retournera pas c'est certain!

2026-05-13 • via Nuitee
A
Angela • solo_traveller • us
4
2026-05-13 • via Nuitee
V
Vanessa • family_with_children • us
1
The room did not meet website pictures standard
Cons:

The furniture (couch) had stains, there was no Fire Alarm in the room, you could smell the room was not dusted and vacuumed before our arrival, there was hole in the restroom wall.

2026-05-12 • via Nuitee
B
Brittany • couple • us
1
2026-05-12 • via Nuitee
R
Robert • couple • us
6
2026-05-12 • via Nuitee
W
Whitfield • solo_traveller • us
8
Pros:

It was a great price, the room was good and it was close to restaurants.

Cons:

The room we stayed in 119 had a light fixture as you walked into the room and was hanging down. It just needs to be locked back in the spot.
And towels looked a little dingy. Clean but dingy. Maybe order new towels.

2026-05-10 • via Nuitee