Quality Inn & Suites Fayetteville I-95

Hotels
•
Quality Inn
5.9 (871 reviews)
1957 Cedar Creek Rd , Fayetteville , us
+1 910-704-0010

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful desk staff
Breakfast was excellent
Cons:
Dirty rooms
Staff rudeness
Pest infestation
Facilities not maintained

Categories

Cleanliness
3.79
Multiple reviews highlight dirtiness, including roaches and unclean floors.
Service
6.76
Some positive mentions about staff but overall significant issues reported.
Location
8.8
Good location mentioned positively in several reviews.
Room Quality
4.75
Many complaints about the condition of rooms, including cleanliness and maintenance.
Amenities
7.28
Some positive mentions like breakfast, but issues with facilities reported.
Value for Money
4.24
Value questioned due to the poor condition compared to the price charged.
Food and Beverage
7.29
Breakfast received positive mentions, but other food services faced issues.
Overall Experience
4.26
Widespread dissatisfaction reflected in multiple reviews, including pest issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Convenient Location and Nearby Attractions

The SureStay Plus Hotel by Best Western Fayetteville is strategically situated near Interstate 95, providing easy access to the historic downtown area and popular local attractions like the Crown Center and Fayetteville Market House.

Recreational Activities and Dining Options

Visitors can indulge in a range of outdoor activities including fishing and golfing, while also exploring the diverse culinary scene with various restaurants, cocktail lounges, and specialty shops in the vicinity.

Full-Service Amenities and Business Facilities

Guests can enjoy complimentary services such as free local calls and parking, along with access to an exercise room, seasonal outdoor pool, and business facilities including copy, fax services, and ample meeting space.

Ready to experience comfort and convenience at SureStay Plus Hotel by Best Western Fayetteville? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 871 reviews
Cleanliness: 3.79
Service: 6.76
Location: 8.8
Room Quality: 4.75
Amenities: 7.28
Value for Money: 4.24
Food and Beverage: 7.29
Overall Experience: 4.26
J
Josephine • solo_traveller • us
8
Pros:

Great location

Cons:

Shower wasn't working right

2026-07-24 • via Nuitee
C
Camron • couple • us
1
2026-07-23 • via Nuitee
J
J • solo_traveller • us
10
Pros:

Front dest staff Amelia was amazing. Very sweet and respectful woman. She was able to answer all of my questions.

2026-07-23 • via Nuitee
D
Danielle • couple • us
9
2026-07-23 • via Nuitee
L
Lolisa • couple • us
1
The motel should be demolished
Pros:

Nothing the room is for drug addicts

Cons:

Nothing

2026-07-23 • via Nuitee
L
Lazarhea • couple • us
4
2026-07-21 • via Nuitee
G
Gradtus • solo_traveller • us
8
Pros:

It was clean

Cons:

Location was kinda suspect. Over lakl it was fine.

2026-07-21 • via Nuitee
L
Lanikka • solo_traveller • us
5
Pros:

Close by restaurant

Cons:

They had water bugs inside the roo

2026-07-20 • via Nuitee
S
Summer • couple • us
8
Pros:

Convenient

Cons:

The room had a slight musty scent. Like mold.

2026-07-20 • via Nuitee
C
Cynthia • family_with_children • us
8
Place was a good stay overall. Nice facilities and friendly staff.
Pros:

The room was good overall. It was clean and comfortable.

Cons:

The pillows. Most hotels have better pillows compared to these.

2026-07-20 • via Nuitee
M
mark • solo_traveller • us
1
Pros:

nothing

Cons:

crackheads in parking lot, bugs in room, dirty sheets and police knocking on my door at 3am

2026-07-16 • via Nuitee
K
King • couple • us
4
2026-07-13 • via Nuitee
B
Belkis • family_with_children • us
1
Will not be returning to this or any other Quality Inn location
Pros:

Breakfast was lacking, no hot options except DIY waffles

Cons:

Beds and sheets were dingy and had cigarette burns, bad leaks around the walkway to rooms and smoke and carbon monoxide detectors had been removed and left on a table

2026-07-12 • via Nuitee
T
Tanika • couple • us
1
this is one property I would never stay at it again
Pros:

it was convenient for me to get everywhere i needed to go

Cons:

The front desk attendant the guy was very rude. The room was disgusting roaches. I book a non-smoking room it smelt horrible of smoke. Worst day I have ever had with this company.

2026-07-12 • via Nuitee
L
Lonka • family_with_children • us
5
Okay
Pros:

Location

Cons:

The outside of the hotel needs to be painted walk way and the stair ways .the air conditioner don't work well wait hours for the room to be cool .

2026-07-12 • via Nuitee
M
Merry • solo_traveller • us
2
Pros:

It was all right I wouldn't stay again

Cons:

Bath room by was very dirty and shower 🚿😞

2026-07-11 • via Nuitee
J
JaNasha • couple • us
5
2026-07-11 • via Nuitee
E
Edward • couple • us
1
Awful
Pros:

No everything was nasty will never stay there ever again!!

2026-07-11 • via Nuitee
L
luis • extended_group • us
1
Nada
Pros:

Nada

Cons:

Desde el primer momento me trataron mal y nunca entre

2026-07-06 • via Nuitee
J
Jon • solo_traveller • us
6
2026-07-05 • via Nuitee