Crystalbrook Vincent

Hotels
8.8 (2557 reviews)
5 Boundary Street , Brisbane , au
+61 1300 002 050

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Nice views
Cons:
Rooms need deep cleaning
Pool closed during stay
Expensive for value offered

Categories

Cleanliness
8.08
Rooms need a deep clean; some guests felt cleanliness did not meet expectations.
Service
9.55
Generally positive feedback on staff being nice and helpful.
Location
10
Great location, close to restaurants and city centre.
Room Quality
8.54
Rooms generally well-rated, but some found them not upmarket for the price.
Amenities
8.57
Pool issues disappointed some guests; other amenities were appreciated.
Value for Money
7.53
Many felt it was expensive or not worth the price for the services received.
Food and Beverage
9.08
Food at the restaurant was delicious, but breakfast not included.
Overall Experience
9.07
Mixed feelings, but many enjoyed their stay and have positive memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:44

Property Description

Luxurious Amenities

Crystalbrook Vincent in Brisbane offers a plethora of luxurious amenities for a comfortable stay. Guests can enjoy the convenience of a restaurant, outdoor swimming pool, fitness centre, and a bar on-site. The 24-hour front desk, room service, and free property-wide WiFi ensure a seamless experience for all visitors.

Comfortable Rooms

The well-appointed rooms at Crystalbrook Vincent feature a desk, TV, wardrobe, and coffee machine. Whether you're traveling for business or leisure, the rooms are designed to cater to your needs and provide a relaxing retreat after a day of exploring the city.

Scenic Sun Terrace

Unwind and soak up the sun at the hotel's sun terrace, offering a tranquil space to relax and enjoy the beautiful surroundings. Perfect for enjoying a cup of coffee in the morning or a refreshing drink in the evening.

Experience luxury and comfort at Crystalbrook Vincent - book your stay now for a memorable Brisbane getaway.

Important information:

Please note that parking spaces are subject to availability at time of arrival and cannot be pre-booked. Parking needs to be organized with reception before you drive into the parking lot. Please drive past the car park entry, directly into the hotel driveway and the property will organize your discounted parking through the reception team.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

8.8
Based on 2557 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 9.07
U
Udo • family_with_children • de
9
Pros:

Nice and classy rooms, nice spot in the city

2026-08-29 • via Nuitee
H
Helen • couple • au
10
Lovely !
Pros:

Great location
Lovely well appointed room
Good breakfast
My new favourite Brisbane hotel

Cons:

Nothing

2026-08-27 • via Nuitee
C
Cliff • couple • au
9
2026-08-26 • via Nuitee
C
Cameron • couple • au
8
2026-08-26 • via Nuitee
A
Anna • couple • nz
10
2026-08-26 • via Nuitee
R
Robin • couple • au
8
2026-08-25 • via Nuitee
A
Alicia • couple • au
10
2026-08-25 • via Nuitee
C
Claire • extended_group • au
9
Great venue for attending events at Howard Smith Wharves, lovely staff.
Pros:

Very handy location for Howard Smith Wharves, staff were great. Only issue was it was very noisy quite late into the night. Staff were very helpful with the booking and sorting out our group.

Cons:

Nothing really, just a bit noisy quite late, but very convenient for the function we were attending.

2026-08-23 • via Nuitee
D
Debra • extended_group • au
10
2026-08-21 • via Nuitee
E
Edmond • solo_traveller • my
8
Pros:

Clean, big room comfy bed

Cons:

Pictures all around room, the room number at the bottom of the corridor. Limited water station, lighting abit dim for me

2026-08-20 • via Nuitee
B
Bevan Wilson • couple • au
8
Comfortable in a great area close to riverwalk and ferries.
Pros:

Great location. Good breakfast.

Cons:

When arrived told we had to have accessible bathroom even though booked some time before.

2026-08-17 • via Nuitee
M
Melissa • couple • au
6
2026-08-17 • via Nuitee
R
Renee • couple • au
10
We loved this stay! So close to excellent bars, cafes, restaurants and walks with wonderful facilities.
Pros:

The location of Crystalbrook Vincent is 10/10

2026-08-16 • via Nuitee
S
Sandra • extended_group • au
10
2026-08-16 • via Nuitee
J
Jake • couple • au
9
Very nice room and they upgraded us which was very nice.
Pros:

It was a very nice room and had great amenities

Cons:

There was a cockroach in our shower

2026-08-15 • via Nuitee
L
Laura • couple • au
9
Pros:

Location, size of room, staff and facilities.

Cons:

Shower wouldn’t get hot

2026-08-13 • via Nuitee
C
Clifford • couple • au
8
Nice hotel.
Pros:

Location good, near the wharf with restaurants and bars aplenty. A short walk into the CBD, and nearby gardens.

Cons:

Limited breakfast menu. The bathroom has a glass window which has to be drawn if you wish to use the toilet.

2026-08-12 • via Nuitee
B
Brodie • couple • au
10
Relaxing and wonderful couple of days exploring Brisbane and surrounds
Pros:

Location was amazing and food from near by at Greca and Stanley was delicious

2026-08-12 • via Nuitee
C
Christy • solo_traveller • au
9
Loved it
Pros:

Location, staff super professional, beautifully appointed rooms

Cons:

Back end admin was not user friendly

2026-08-11 • via Nuitee
G
Grace • couple • au
10
2026-08-11 • via Nuitee