Crystalbrook Vincent

Hotels
8.8 (2543 reviews)
5 Boundary Street , Brisbane , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Nice views
Cons:
Rooms need deep cleaning
Pool closed during stay
Expensive for value offered

Categories

Cleanliness
8.08
Rooms need a deep clean; some guests felt cleanliness did not meet expectations.
Service
9.55
Generally positive feedback on staff being nice and helpful.
Location
10
Great location, close to restaurants and city centre.
Room Quality
8.54
Rooms generally well-rated, but some found them not upmarket for the price.
Amenities
8.57
Pool issues disappointed some guests; other amenities were appreciated.
Value for Money
7.53
Many felt it was expensive or not worth the price for the services received.
Food and Beverage
9.08
Food at the restaurant was delicious, but breakfast not included.
Overall Experience
9.07
Mixed feelings, but many enjoyed their stay and have positive memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:44

Property Description

Luxurious Amenities

Crystalbrook Vincent in Brisbane offers a plethora of luxurious amenities for a comfortable stay. Guests can enjoy the convenience of a restaurant, outdoor swimming pool, fitness centre, and a bar on-site. The 24-hour front desk, room service, and free property-wide WiFi ensure a seamless experience for all visitors.

Comfortable Rooms

The well-appointed rooms at Crystalbrook Vincent feature a desk, TV, wardrobe, and coffee machine. Whether you're traveling for business or leisure, the rooms are designed to cater to your needs and provide a relaxing retreat after a day of exploring the city.

Scenic Sun Terrace

Unwind and soak up the sun at the hotel's sun terrace, offering a tranquil space to relax and enjoy the beautiful surroundings. Perfect for enjoying a cup of coffee in the morning or a refreshing drink in the evening.

Experience luxury and comfort at Crystalbrook Vincent - book your stay now for a memorable Brisbane getaway.

Important information:

Please note that parking spaces are subject to availability at time of arrival and cannot be pre-booked. Parking needs to be organized with reception before you drive into the parking lot. Please drive past the car park entry, directly into the hotel driveway and the property will organize your discounted parking through the reception team.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Guest Reviews

8.8
Based on 2543 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 8.54
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 9.08
Overall Experience: 9.07
D
Danielle couple au
10
Fabulous!
Pros:

Location incredible and roof top bar. Loved the rooms and whoe hotel vibe.

Cons:

Nothing!

2026-08-08 via Nuitee
L
Leonie couple au
3
pleased to leave
Pros:

breakfast very good, staff excellent. our room very dark and glummy, view out window black rock, corridores dark, curtain had to remain closed as wall from bedroom sheer glass no privacy to use loo.

2026-08-07 via Nuitee
N
Nika solo_traveller qa
10
Pros:

Fabulous Rooms, reception staff, guest services staff were lovely. Comfortable bed

Cons:

The restaurant that I had the breakfast at- the waitstaff weren’t really sure of what was going on

2026-08-06 via Nuitee
P
Patrick solo_traveller nz
9
Pros:

Great staff and location . Facilities are good.
N

Cons:

All good

2026-08-05 via Nuitee
T
Trent couple au
10
2026-08-05 via Nuitee
N
Nathan couple au
8
One of the best locations in Brisbane, friendly staff and close to everything!
Pros:

Always a lovely spot under the Storey Bridge! Close to so many great spots, Fellons, the CBD and also the Valley. The rock all view is always nice as well. Friendly staff, lovely decor, its always a nice spot to stay.

Cons:

I think we were in room 502, I've stayed here a few times and this room is not the one to get, very noisy on a weekend and also not very private, due to the height the path under the bridge looks directly into your room, so it makes it hard to keep the curtains open.

2026-08-04 via Nuitee
N
Natascha family_with_children at
10
2026-08-04 via Nuitee
A
Asanka solo_traveller au
9
Pros:

Always a great location with excellent staff and lovely accomodations. I've stayed at CBV a number of times before.

Cons:

The drinking water situation is not very good when everything else is excellent. The mini bar is great with 2 bottles of sparkling water. However, if you want plain water, they give you and empty glass craft which you have to fill up on another floor. This is pretty unacceptable for such a fine hotel.

2026-08-04 via Nuitee
F
faithgreen solo_traveller au
9
Pros:

Convenience to shops and restaurants.
Pleasent people and fast check in.

Cons:

The darnkness and black. Also you can hear the noise from the street.

2026-08-02 via Nuitee
B
bashamd Couples Brisbane, Brisbane Region, Queensland
10
Another great stay at Crystalbrook Vincent
Pros:

Another great stay at Crystalbrook Vincent.
Our favourite "Staycation" property in Brisbane due to large spacious rooms, awesome vibe and so much on offer nearby.
Special call out to Grace from the Front Office Team who always goes the extra mile to make us welcome and comfortable.

2026-07-27 via Tripadvisor
N
Nick couple nz
9
2026-07-25 via Nuitee
A
Arthur solo_traveller au
7
Pros:

Location

Cons:

11am Checkout is too early
It’s feels a bit tired
Entry doors slamming is annoying

2026-07-24 via Nuitee
A
Arthur couple au
7
Pros:

Location

Cons:

Feels tired and checkout st 11am is too early

2026-07-24 via Nuitee
J
John family_with_children gb
10
Pros:

the location

Cons:

breakfast closed too early.

2026-07-22 via Nuitee
S
Sam solo_traveller au
8
Pros:

Breakfast ok downstairs, slighlt overpriced but ok

2026-07-21 via Nuitee
L
Luke couple au
3
Overpriced, poorly designed, and nowhere near the experience advertised.
Pros:

Location was the only thing this place actually had. Really disappointing property especially for the price.

Cons:

Don’t be fooled by the advertised “Nature Wall.” In reality, it overlooks what feels like a neglected council dead zone, complete with rubbish, while people walking along the street above can see directly into the rooms.

The room layout shown online looked lovely, but the room we received was poorly arranged and inconvenient. There wasn’t even a practical place to put our suitcases.

Access to the pool requires walking through a crowded bar and function area, which was uncomfortable and very off-putting. The gym is essentially a cramped hallway with equipment and a door.

The hotel strongly encourages guests to use its free water stations rather than providing drinking water in the rooms. However, our floor did not have a water station, so we had to wait for the slow elevators and travel to another floor every time we wanted water.

As a final disappointment, after paying a significant amount for a two-night stay, we were quoted $35 to return a small personal item we had accidentally left behind.

Overall, the hotel did not come close to meeting the expectations created by its online presentation or its premium pricing.

2026-07-20 via Nuitee
S
Suzanne solo_traveller nz
8
2026-07-20 via Nuitee
R
Rebecca family_with_children au
8
Pros:

Location is amazing!!! Rooms nice and clean and staff were very friendly

Cons:

Rooms are small, no where to put a bag or suitcase

2026-07-20 via Nuitee
L
Liz solo_traveller au
10
Fantastic luxury sustainable hotel, great staff, cosy rooms comfortable bed and excellent location!
Pros:

Amazing breakfast, staff so helpful and friendly, beautiful rooms and the cliff side room so cosy and quiet. Beds and pillows extremely comfortable. Love that the hotel is trying to be sustainable and environmentally conscious where possible.

2026-07-20 via Nuitee
L
Lisa couple au
8
Lovely!
Pros:

Property is great and location. Lovely staff, room service food was exceptional.

Cons:

I was in room 202 didn’t sleep well from the noise from the bridge.

2026-07-19 via Nuitee