Citadines City Centre Liverpool

Hotels
Quest Apartment Hotels
10 (5895 reviews)
72 Church Street , Liverpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Excellent location
Cons:
Issues with mattress quality
Some rooms have poor views

Categories

Cleanliness
10
Many reviews mention that the hotel was clean and modern, although a few had issues with specific room facilities.
Service
10
Guests frequently highlighted the friendliness and helpfulness of the staff.
Location
10
Numerous reviews praised the excellent central location.
Room Quality
10
Some guests noted issues with mattress quality and room amenities, although many found the rooms nice.
Amenities
10
While some amenities were appreciated, there were mentions of needing better facilities like shower power.
Value for Money
10
Overall good value for the location and quality of accommodations mentioned in several reviews.
Food and Beverage
10
No specific reviews on this category, assigned 'Standard quality for this hotel tier'.
Overall Experience
10
General sentiment indicates a high level of satisfaction and intent to return among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:04

Property Description

Central Location in Liverpool
Quest Liverpool City Centre is perfectly situated in the heart of Liverpool, making it an ideal choice for travelers looking to explore the city easily.

Modern Amenities
Enjoy the convenience of soundproof rooms, free WiFi, and a well-equipped kitchen in select units. Whether you're traveling with family or require facilities for disabled guests, our aparthotel ensures a comfortable stay for all.

Near Major Attractions
With Liverpool Central Station, Albert Dock, and Lime Street Train Station just a stone's throw away, you'll have easy access to the city's top attractions during your stay.

Experience the best of Liverpool at Quest Liverpool City Centre - book your stay now for a memorable trip!

Important information:

All guests who have booked a prepaid reservation must check-in with the same credit card that was provided to make the reservation.

A credit card preauthorisation up to GBP 50 for any extras and photo ID is required on check in. For further information please contact Quest Liverpool City Center directly.

A credit card preauthorisation of GBP 750 will be taken on arrival for groups 8 guest or more.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

10
Based on 5895 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
8
858rosemaryl Solo travel Paisley, Renfrewshire, Scotland
10
Loved it
Pros:

Excellent location, lovely staff, well appointed room and great coffee! Really loved my stay here. Thank you all at Citadines Liverpool

2026-08-01 via Tripadvisor
S
scottbE2147GM Couples
10
Great experience again
Pros:

Second stay here. Nice, big apartment. Room very clean. Great location!

2026-07-28 via Tripadvisor
C
caligirl8784 Friends getaway Newcastle upon Tyne, Tyne and Wear, England
10
Great stay at Citadines Liverpool!!
Pros:

Hotel is very modern, clean and well kept! Staff working on reception desk very friendly and welcoming! Free coffees in the hotel are a lovely touch and good!

Room was lovely and spacious. Very quiet and relaxing. Could not hear other guests coming and going at all! Great kitchen/ cooking facilities in the room which were in immaculate condition. Beds were comfortable and there were clean towels in the room.

Location is very central to bars, shops and restaurants. You can hear the noise from the street as a result of being so central but this did not bother us being on the 4th floor.

Overall a great stay and would definitely book again.

2026-07-26 via Tripadvisor
K
Kelsey couple gb
10
Very pleasant stay
Pros:

Cleanliness and location

Cons:

Elevators took a little long

2026-07-25 via Nuitee
J
Jiawei extended_group cn
9
地理位置优越,
Pros:

免费洗衣,盥洗室的台盆设计水不会溅水

Cons:

马桶太高,沙发床当中凹下去,茶包配备量和住天数不符

2026-07-25 via Nuitee
K
Kavanagh couple gb
10
2026-07-25 via Nuitee
N
nicolas solo_traveller fr
8
Pros:

Personnel agréable et disponible

Cons:

Quartier bruyant

2026-07-25 via Nuitee
S
Steve couple gb
8
Pros:

Clean quiet good location

Cons:

Still waiting for my credit to be refunded for the room deposit

2026-07-24 via Nuitee
S
Steve couple gb
10
Great location for visiting Liverpool, pay car parks nearby, shops and entertainment on the doorstep
Pros:

Lovely room, decent sized bed, fantastic air con, nice little kitchen with everything we needed, although it was strictly two of everything.

2026-07-24 via Nuitee
A
Ali couple gb
2
Location nice but would never book again
Pros:

Location and staff

Cons:

Cleanliness, prices, facilities, maintenance, etc

2026-07-24 via Nuitee
K
Kerry solo_traveller gb
10
Pros:

Easy check and reception staff were fab friendly helpful..location is great rite in center walking distance to everywhere..bed comfortable,showered good ,kitchen well equipped ..would def stay again ..

2026-07-24 via Nuitee
B
Bernie couple au
8
2026-07-24 via Nuitee
D
Draper couple us
10
2026-07-23 via Nuitee
G
Graham couple gb
9
2026-07-23 via Nuitee
T
Tyler couple nl
8
Great location, clean facilities, friendly staff, terrible bed.
Pros:

Location was perfect. Just steps from the train station, great restaurants, and some fun pubs.

Cons:

I’m not sure if it was just our room, but it was genuinely the least comfortable bed I’ve slept on in years. Metal spring mattress similar to a pullout couch.

2026-07-23 via Nuitee
C
clara couple fr
10
Nickel pour un city break
Pros:

L’hôtel est dans la rue principale juste à côté du métro c’est vraiment super pratique pour se déplacer, beaucoup de restaurants, bars et fast-foods à côté !
Les chambres sont parfaites pour un week-end prolongé !

Cons:

On ne peut pas couper la clim est elle était juste au dessus de notre lit… c’est la seule chose !

2026-07-23 via Nuitee
D
Draper couple us
10
2026-07-23 via Nuitee
R
Rachelle Alyse solo_traveller mt
7
2026-07-23 via Nuitee
S
satheesh couple gb
9
Pros:

The hospitality of reception

2026-07-23 via Nuitee
E
Edward solo_traveller gb
10
2026-07-22 via Nuitee