Citadines City Centre Liverpool

Hotels
•
Quest Apartment Hotels
10 (5683 reviews)
72 Church Street , Liverpool , gb

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Bulk dispenser for toiletries
Fitness facilities (surcharge)
Non-smoking rooms
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Excellent location
Cons:
Issues with mattress quality
Some rooms have poor views

Categories

Cleanliness
10
Many reviews mention that the hotel was clean and modern, although a few had issues with specific room facilities.
Service
10
Guests frequently highlighted the friendliness and helpfulness of the staff.
Location
10
Numerous reviews praised the excellent central location.
Room Quality
10
Some guests noted issues with mattress quality and room amenities, although many found the rooms nice.
Amenities
10
While some amenities were appreciated, there were mentions of needing better facilities like shower power.
Value for Money
10
Overall good value for the location and quality of accommodations mentioned in several reviews.
Food and Beverage
10
No specific reviews on this category, assigned 'Standard quality for this hotel tier'.
Overall Experience
10
General sentiment indicates a high level of satisfaction and intent to return among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:04

Property Description

Central Location in Liverpool
Quest Liverpool City Centre is perfectly situated in the heart of Liverpool, making it an ideal choice for travelers looking to explore the city easily.

Modern Amenities
Enjoy the convenience of soundproof rooms, free WiFi, and a well-equipped kitchen in select units. Whether you're traveling with family or require facilities for disabled guests, our aparthotel ensures a comfortable stay for all.

Near Major Attractions
With Liverpool Central Station, Albert Dock, and Lime Street Train Station just a stone's throw away, you'll have easy access to the city's top attractions during your stay.

Experience the best of Liverpool at Quest Liverpool City Centre - book your stay now for a memorable trip!

Important information:

All guests who have booked a prepaid reservation must check-in with the same credit card that was provided to make the reservation.

A credit card preauthorisation up to GBP 50 for any extras and photo ID is required on check in. For further information please contact Quest Liverpool City Center directly.

A credit card preauthorisation of GBP 750 will be taken on arrival for groups 8 guest or more.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

10
Based on 5683 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
P
Paula • solo_traveller • gb
10
2026-06-13 • via Nuitee
S
Sophie • extended_group • gb
10
2026-06-13 • via Nuitee
G
Gavin • couple • ca
10
Perfect location
Pros:

Great location. Awesome price. Loved the free coffee.

Cons:

Nothing.

2026-06-13 • via Nuitee
D
Denise • couple • ca
9
Nice apartment hotel in a convenient location.
Pros:

The coffee provided in the reception area was excellent. The laundry room was clean, and the machines were in working order, once you figured them out.

Cons:

My husband would have liked to have decaf tea available either in the room or the reception area.

2026-06-13 • via Nuitee
S
Stephen • couple • gb
8
Great for city visit
Pros:

Great location very friendly and helpful staff

Cons:

Nothing

2026-06-13 • via Nuitee
E
emily • extended_group • gb
10
2026-06-13 • via Nuitee
B
Beth • couple • au
9
We enjoyed having a spacious room and cooking facilities
Pros:

Good luck as easy to walk lots of spots. Cooking and heating facilities for food or a bonus.

2026-06-13 • via Nuitee
C
Claudia • couple • at
8
Großes schönes Zimmer in der Nähe des Bahnhofs
Pros:

Großes gut funktionierendes Zimmer mit Küchenzeile. Gutes Bett. Gut funktionierender Essbereich mit Bank und Stuhl.
Gute Schallschutzfenster zur belebten Einkaufsstraße. Super Aussicht zum Bahnhof und Funkturm. In 5 Minuten beim Bahnhof Limestreet. Der kostenlose Automatenkaffee bei der Rezeption ist sehr gut (dafür gibt es keine Kaffeemaschine im Zimmer)

Cons:

Das LIcht im Bad ist schlecht. Durch die Deckenspots weit entfernt vom Spiegel macht man sich immer selber einen Schatten. Garderobenhaken beim Eingang fehlen. Die Mikrowelle hat keine Grillfunktion und die Ausstattung der Küche ist etwas mager.

2026-06-13 • via Nuitee
O
Olha • solo_traveller • ua
10
Pros:

Отель расположен в самом центре Ливерпуля. В номере есть абсолютно всё необходимое для комфортного проживания. Персонал очень приветливый. Есть услуга бесплатного хранения багажа, что было очень актуально для меня. На рецепции всегда можно выпить свежий кофе. Также я воспользовалась тренажерным залом, что было прекрасным бонусом.

Cons:

Мне понравилось абсолютно всё.

2026-06-12 • via Nuitee
D
Dylan • couple • gb
10
2026-06-12 • via Nuitee
A
Anu • couple • fi
9
Hyvä hinta-laatusuhde!
Pros:

Oikein siisti ja hyvän kokoinen huoneisto. Sijainti loistava aivan ytimessä. Arvostimme hyvää kahvia, jota sai veloituksetta. Viihdyimme erittäin hyvin!

Cons:

-

2026-06-12 • via Nuitee
M
Marie Green • solo_traveller • no
10
2026-06-12 • via Nuitee
J
johngC3708YZ • Couples
10
Superb
Pros:

Superb, from cleanliness to staff to facilities, would stay again.

2026-06-11 • via Tripadvisor
S
Sharon • solo_traveller • gb
10
Pros:

Apartment were spotless. Good location to everything

2026-06-11 • via Nuitee
C
Cresswell • solo_traveller • gb
9
Great location, great studio apartment, great value for money
Pros:

The location was fantastic - only a few minutes from Lime Street Station and right in the middle of the main shopping area. The staff were great, and the room was amazing. I had a studio apartment with a small kitchenette and for the price it was fantastic value compared with hotel rooms in the area. The room was stylish, and a cut above some of the budget chain hotels. I would definitely use again

Cons:

Everything was great - the only possible thing I would say is that the bed was a little firm for my preference, but other than that, it was fine

2026-06-11 • via Nuitee
N
Norberta • solo_traveller • gb
9
Pros:

Clean room and nice staff

Cons:

Bit far from City Centre

2026-06-11 • via Nuitee
I
Ian • solo_traveller • gb
10
Ideal stay in central Liverpool with all amenities
Pros:

Location great with modern rooms with kitchenette and dinning table. Quiet and comfortable.
Initial problem with aircon when arriving in room was quickly fixed and worked well thereafter

2026-06-11 • via Nuitee
W
Wesley • solo_traveller • gb
5
2026-06-11 • via Nuitee
L
Libby • couple • gb
10
2026-06-11 • via Nuitee
D
David • couple • ie
10
Excellent location
Pros:

The location

Cons:

Nothing

2026-06-11 • via Nuitee