Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful views
Great amenities
Friendly staff
Cons:
Room cleanliness issues
Dining service problems

Categories

Cleanliness
7.96
There were issues reported with room cleanliness during the stay.
Service
9.43
Most dining and check-in experiences were described as fast, friendly, and organized.
Location
9.47
The resort is located on a great beach and offers stunning views.
Room Quality
8.92
The rooms were generally well-maintained, despite one instance of uncleanliness.
Amenities
9.45
Excellent amenities including multiple pools and easy beach access.
Value for Money
8.91
Prices are standard for a nice resort in Hawai‘i, aligned with the experience provided.
Food and Beverage
8.46
Some issues with dining service, but overall a good selection of food options.
Overall Experience
9.43
Overall, a great stay with beautiful surroundings and well-designed amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:03

Property Description

Oceanfront Location on Hapuna Beach:
Experience the beauty of Hapuna Beach right at your doorstep at The Westin Hapuna Beach Resort. Enjoy stunning ocean views and easy access to a range of recreational activities, including an 18-hole golf course.

Luxurious Rooms with Private Lanai:
Relax in comfort in our well-appointed rooms featuring private lanais with ocean views. Each room is equipped with modern amenities such as air conditioning, internet access, and a flat screen TV. The en suite bathroom offers complimentary toiletries and plush bathrobes for your convenience.

Exceptional Dining and Amenities:
Indulge in delicious dining options at Mauna Kea Beach Hotel, accessible via a complimentary dining shuttle. Take advantage of the children's activity program, full-service spa, and modern fitness facilities during your stay at The Westin Hapuna Beach Resort.

Book your stay now and immerse yourself in luxury at The Westin Hapuna Beach Resort!

Important information:

The daily resort fee includes:
• Daily unlimited Internet connections per room and designated WiFi spots
• Daily 2 bottles of water per room
• One hour of snorkel equipment for two daily
• 1 eco shopping bag per room per stay

The daily resort fee and amenities are subject to change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KOA

Location

Guest Reviews

9
Based on 311 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
G
Giuliano • couple • it
8
Pros:

Location spettacolare, probabilmente la migliore della costa ovest dell'isola, spiaggia bellissima anche se poco fruibile in caso di forte vento. Consiglio snorkeling verso il versante destro della spiaggia in direzione degli scogli, fondali e varietà di pesci impressionante. Struttura dell'hotel bellissima ben integrata nel paesaggio, vista sul mare da praticamente ogni zona dell'albergo. Ottima colazione a buffet grande e variegato. Camere vista mare ben tenute, spaziose e confortevoli, degno di nota il terrazzino con divanetto.

Cons:

I servizi complessivi sono trascurati e decisamente da implementare per il tipo di struttura, in particolare: ristoranti, servizi spiaggia, servizi piscina, servizio bar e servizio reception, anche se tutto lo staff molto accogliente e cortese.

2026-09-11 • via Nuitee
B
Blue • family_with_children • pt
10
Praia paradisíaca é óptimas piscinas.
Pros:

A praia

2026-09-03 • via Nuitee
S
shinji • couple • jp
4
最悪
Pros:

特になし

Cons:

コスパが悪い
ホテル代以外のコストがかかりすぎ
20時になると何も買えない（飲み物など）

2026-08-20 • via Nuitee
A
Alexandra • family_with_children • fr
9
Le rêve
Pros:

La plage est sublime. Le petit déjeuner est bon. La piscine est grande et agréable (dommage qu on ait pied partout). Le restaurant à côté de la piscine est bon avec un service agréable. Le petit déjeuner est copieux et varié. Un séjour de rêve..

Cons:

Le personnel d accueil a été moyennement sympathique. On nous a redemandé nos passeports 3 fois de manière sèche. Peut être qu une fois serait suffisante..

2026-08-15 • via Nuitee
E
Edoardo Luigi • family_with_children • it
10
2026-08-13 • via Nuitee
F
Fabio • couple • it
9
2026-07-20 • via Nuitee
S
SSDuckett • Family • Finksburg, Maryland
10
Amazing and can’t wait to come back
Pros:

We did 12 days in Hawaii and stayed in 4 hotels. This was our favorite place. The beach was perfect - and not super crowded which we loved. The pools were beautiful and good size. The pool bar was awesome. We loved our room and the hotel itself was stunning. Hopeful to come back in the future!

2026-07-10 • via Tripadvisor
S
Shiho • family_with_children • jp
10
Pros:

ビーチもプールも部屋からすぐに行けて便利です。プールは大人用と子供用に分かれていて、気分によって使い分けできるので良いです。子供用プールにはウォータースライダー等のアトラクションはありませんが、ぷかぷかするには十分な大きさでした。
またすぐ近くの岩場でシュノーケリングが出来て、たくさんの魚やホヌ（ウミガメ）と出会えました。シュノーケルセットはリゾートフィーに含まれており、追加料金なしで使えて便利でした。

朝食は派手さは無いですが、生野菜やフルーツ、卵の調理カウンター等があり、必要十分かなと思いました。個人的には味噌汁が出汁がきいてて美味しかったです。具材としてねぎ、わかめ、豆腐等も準備されていました。

あとマウナケアホテルとの連絡バスが夕食時に運行されており、マウナケアホテルのレストラン「マンタ」にも行くことが出来ました。（マンタも見られました。）

Cons:

バレーパーキングが若干面倒でした。2日目はバレーパーキングではなく自分で車を停めるようにしたので問題無し。

2026-07-03 • via Nuitee
I
Ievgenii • family_with_children • ua
10
Pros:

Супер видовой отель + свой отличный пляж

2026-06-30 • via Nuitee
T
TigerJK • solo_traveller • kr
8
Pros:

위치좋고
전반적으로 만족스럽습니다 (26.6월 현재, 환율제외)
수영장/조식/해변 다 좋아요!

텀블러 주는 것+ 세탁기와 건조기 무료인것 👍

하푸나비치cc도 훌륭하니 골프치신다면 강추입니다!

Cons:

조식메뉴 매일 같고(4박5일)
아시안 메뉴가 거의 없습니다.

드라이어기 매우 약함.
룸 비품이 빈약한 편.

부킹닷컴 사진보다는 낡았습니다.
사진 뽀샵이 너무 심함.

2026-06-25 • via Nuitee
A
aprama91 • Couples • Maryland
10
Best beach in the world and incredible staff!
Pros:

Incredible stay! The beach was 1000/10 and we were so lucky to snorkel with multiple sea turtles and lots of fish in the calm cove. The walking trail along the coast on the property was a great way to start our mornings! Both pools were refreshing but we preferred the adults only pool for the view and privacy. All of the staff was welcoming, professional, and efficient and the grounds, beach and pool areas were kept immaculately. We were offered a free upgrade at check in to an ocean view room because of our anniversary and we were treated to daily ocean sunsets from our balcony! Don’t miss stargazing on the property, the golf course area was a great place to do some astrophotography. Ikena Landing breakfast was full of options (loved the bread pudding), Piko coffee was delicious, and Naupaka was convenient for mid day lunch and snacks. The only complaint we had was that Meridias menu was not vegetarian friendly as it had limited options. We did visit the sister property next door for dinner at Copper Bar and the beach (Mauna Kea Beach Hotel) and while the food was good, we noticed their staff was less warm/welcoming and lack of attention to detail was evident in comparison to the Westin (empty glasses everywhere on common tables, the beach lawn chairs were extremely worn and unsightly for the exorbitant nightly price). We are so grateful our experience at the Westin was the opposite for the better!

2026-06-19 • via Tripadvisor
L
laureny480 • Couples
10
Relaxing Couples Getaway
Pros:

The resort was well maintained immaculate care over the entire resort. My husband and I went for babymoon and had incredible experience. Highly recommend!

2026-06-05 • via Tripadvisor
B
badgerlaw2000 • Couples • Los Angeles, California
10
Anniversary trip
Pros:

Six days at the Westin Hapuna Beach. The staff was very friendly and accommodating. The hotel facilities were in really good shape considering how old they are.

The breakfast buffet at the hotel was very good and always kept nicely stocked

The only downside to the hotel was how far it took to get to the beach people with mobility issues that want to hang out on the beach should not come to this resort

I found the Internet to be a very good speed

Housekeeping was also very efficient and cleaned our room every day regardless of when we left it

2026-06-04 • via Tripadvisor
G
gsj66 • Couples • New York City, New York
10
beautiful Hawaiian experience
Pros:

This was a lovely hotel, clean, beautiful beach, nice staff, and an overall 10/10 stay.

2026-05-29 • via Tripadvisor
M
M1303BSrusselle • Couples
10
5 out of 5 stars
Pros:

This place is over the top! Service A+, GORGEOUS views. I think all rooms are ocean facing, some just closer or higher. So quiet at night and you can see lots of stars. Nice gentle beach. Luxury rooms. Only complaint there was a 6.0 earthquake! Haha

2026-05-28 • via Tripadvisor
T
Travelgirl333333_11 • Couples • Denver, Colorado
8
Not a room with a view !
Pros:

Real pros and cons here! We had stayed at the Hapuna many times when it was a Prince property. Amazing setting on the best beach. The building is solid so the rooms are pretty quiet, but it was run down, so we were very excited to go back now that it is a Westin property. The rooms are fine/standard Westin, and the pool upgrades and improved restaurants are a plus. BUT if you care about an ocean view be aware that the front row building closest to the Mauna Kea were sold as a condo building, and the roof is now light with air conditioning vents etc. Our premiere ocean view (on the 8th of 9 floors) had a strip of ocean, but the ugly roof kinda ruined it. The staff was very understanding and we're able to move us to the other side of the building. This is just very sad as it hurt the amazing view of so many rooms, and this beach is epic. Hopefully, they can plant a roof garden or something to improve this.
Staff overall very friendly and helpful and for Hawaii it was a good value, except the expensive daily self park fee on top of the resort fee, which should be reconsidered.

2026-05-24 • via Tripadvisor
S
S8216YUdavidl • Couples • Gaithersburg, Montgomery County, Maryland
10
Great Hotel and Staff
Pros:

My wife and I enjoyed this hotel very much. Every interaction with the staff was friendly and professional. The hotel grounds were beautiful. We spent a lot of time relaxing at the adult pool; pool service was outstanding. Finally, we ate at two of the on-site restaurants and enjoyed our meal at both. All in all, we had a terrific stay and would not hesitate to return.

2026-05-24 • via Tripadvisor
G
genew320 • Couples
10
Beautiful Resort!
Pros:

Great Resort on the Big island. Of all the resorts on all of the islands my two favorite are.This resort and the Sheraton Maui.. This resort was beautiful in all phases.!

2026-05-17 • via Tripadvisor
L
Lee Ann • couple • us
10
Perfection.
Pros:

Absolutely gorgeous property. Staff was very attentive and friendly. Everything was perfect

2026-05-14 • via Nuitee
V
Vivian • couple • br
10
Indico e vou voltar
Pros:

Cama, vista e silêncio

Cons:

Toalha veio com um adesivo e tomadas do banheiro não funcionaram

2026-05-05 • via Nuitee